From sales to install Walls and Windows was great to work with. Adam and Ryan did the install, they both were friendly, efficient, and tidy. They got our entire house completed in less than 2 hours and even put up with our puppy! No pressure sales and lots of good insight from Theresa she suggested an alternative type of shade for above the kitchen sink as it could be wiped down from splashes and spills. The fabric shades would have not been ideal for this one window. Something we would have never thought of. So thanks to the whole team!
Wonderful design service and option for them to come to your house as well. The showroom is great so at some point it’s worth seeing all the options in person. Liz meticulously went through our options and quickly placed our order. The installation team was great. One of the shades was damaged in shipment to them and they’ve reordered so that everything will be perfect. We were happy to have such a top notch company be willing to come to our home and provide such great service from start to finish.
We returned to Walls & Windows for new window blinds after they were so helpful when our old blinds had some problems. The staff really knew what they were selling, the Sales person came to the house and made many suggestions which were excellent, and kept us informed about our order all the way through the installation. Colin, the installer, did a really excellent installation and walk through. Great experience from Start to Finish.
I consulted with Theresa at the shop to explore the possibility of outdoor sun shades for our home. She helped me make a decision about what we wanted. She sent out Mitch, their installer to determine if what I had selected would work for our site. Thankfully, Mitch suggested another option that would better fit our needs. He returned this last week with another installer for the installation. We could not be happier with the finished product. I found Mitch’s workmanship and dedication to doing an excellent job equally impressive. He went above and beyond what I expected and left me knowing I had made the right decision in selecting Walls & Windows.
We love the Hunter Douglas shutters! It is a 8 week wait but worth it. The shutters are well made and wrapped professionally when they arrived. The installers, Collin and Adam were wonderful - Very professional! One panel has a problem and they marked them in the form. The designer called in shortly afterward to advise us their action. We are pleased with their service.
A family owned business with great customer service! They know what they are doing. Employees do it all, no contract workers. Very happy customer!
My beautiful awning was installed this afternoon. I love it. It makes it feel as if I have a new room to house and it looks fabulous through the windows, looking out on it. The whole process from beginning to end was just great. People were easy to work with, set a schedule and kept to it to the minute, were helpful with all of my questions and installed it in very little time. I wish every company I work with was such a pleasure.
Positive experience all the way around, both in customer service and product quality. Theresa met with my wife and I at our home to discuss exterior window coverings to block summer heat. During that discussion, Theresa saw a more appropriate solution - an awning that extended out over our deck to provide shade for the windows AND the deck. We ordered an awning with a drop shade and couldnt be happier. The entire system works with a remote. Customer service has been beyond our expectations and the product is very high quality.Thank you Walls and Windows
Just had our blinds installed yesterday…very professional from start to finish. Liz responded quickly to all or inquiries…kept us abreast of timeline from measuring…production…to installation. The installers did a great job..taught us how to control the blinds..cleaned up after themselves..I would definitely recommend them for any of your window covering needs. Thanks sooo much. 😀
A Walls & Windows representative came to my home and helped me select window coverings for four of our windows. I was relieved that she did the measuring and when the shades were installed they were a perfect fit.For the living room I chose a light blocking shade so I no longer have a reflection on the tv screen. For a bedroom I also chose light-darkening shades for better sleep conditions. And those two shades can be adjusted from the bottom up as well as the top down which improved the privacy options for the room.I was delighted with my experience with Walls & Windows.
We have purchased multiple shades and screens from Walls and Windows. It has been over 4 years since our purchase. We had a handle break on one of our pull down shades. I spoke to Becky and she ordered replacement handles for all the shades, not just the one that had broken. Walls and Windows came and swapped them out. What a great company that stands by the products they sell.
We needed blinds cleaned for a rental unit. The service was completed swiftly and very thoroughly. The blinds were quite dirty. They ran the blinds though the machine twice to ensure the job was well done!
Installer constructed the sky light blind with precision dimensions and attention to detail. professorially completed the job. Thank you.
Did a great job with replacing a window shade! Efficient, professional and courteous!
The consultant was very knowledgeable about the products and had great ideas for what was needed. The installer was quick and efficient kept the areas he was working clean and tidy. I love my new blinds especially the solar shades.
My husband and I love our new awning! Mitch and his crew were on time, professional, highly knowledgeable and eager to make sure we were happy with our new awning. We feel lucky to have found Wall and Windows. We highly recommend and would 6 stars if we could.
I just love my new window treatments from Walls and Windows! Just moved into a new home and purchased treatments for 15 windows. Theresa Ludtke was wonderful. She was highly professional and thorough in measuring every window. Adam and others did a great job installing. I highly recommend this company!
From start to finish, Walls and Windows provided a first-rate experience: selecting replacement shades for my large windows was easy (thank you Theresa), the product was exactly as expected and look beautiful, and the installation (by Adam) was excellent. I love my Duets and would highly recommend this line of window coverings and this company as a vendor!Trish - Whatcom County
We bought & had Costco roman shades installed in office. Awful 2nd rate product & service. Absolutely zilch follow-up from rep to see whether or not we were happy. We weren’t happy...especially since Costco’s policy is no ‘refund or return’ on custom treatments. We couldn’t get their shades removed quick enough🙈. Love Costco but disappointed in their vendor pick & this product!A friend told us that Walls & Windows would have been the way to go. She was correct & spot on!! We had Liz guide us through what would be the best product for the 2 windows. She’s ‘got’ the ‘eye’ for design & ‘listened’ to what our goal was. Between Liz’s design sense & Mitch’s perfect installation skills ....we would say “go no further” .....these are two to work with.
Excellent service, from showroom through installation. Liz went through the various options in powered blinds and gave helpful advice concerning which designs would best hold up to our pets. Ryan installed the blinds expertly and took the time to explain how to operate them using the remote control and wifi options. We could not be happier.
Called Walls & Windows for repair of a Hunter Douglas vertical honeycomb shade for a large slider. The repair tech, Colin, was outstanding (super polite and friendly). Colin showed up on time, explained what he was going to do, and completed a complex repair in an efficient, professional manner. Although my original window shades purchase was not through Walls & Windows, I will definitely be using them for all my future window covering needs - highly recommend!
Had them fix and clean a blind with a broken string. Picked up one morning, and delivered the next morning. Very friendly and efficient. Great experience.
I greatly appreciate Lizs help in selecting shades for my home. I especially credit her for suggesting a blackout shade for the bedroom, which has been a great help in keeping the recently completed neighboring apartments lighting from interfering with a dark bedroom. The shades are a positive addition.Not only is Lizs help appreciated, her being a very pleasant person to help me was a gift. Thank you!In addition, Walls &Windows has a very knowledgeable person in Adam Bodven, who installed the shades efficiently, as well as placing them well. He also suggested using a spacer with one of the shades, in order to avoid cutting into a small molding. Once again, another employee of Walls & Windows, who was pleasant.I commend Walls & Windows for having these two people to work with me and who worked to see that I was pleased with the results.Bob Gilda
We ordered window coverings from Walls & Windows and we couldnt be happier. The design consultant, Denae, was very helpful in guiding our choices that complemented our color scheme. The installers were excellent also. They worked quickly and instructed us on how to appropriately use the features of the roller shades. I highly recommend Walls & Windows!
I contacted Walls & Windows because the mechanism to raise and lower a blind no longer functioned properly. Colin came out in the morning and because the blind was too long for him to repair onsite, took the blind to the shop. In spite of a busy schedule he found time to return that afternoon and reinstall it. It works perfectly. I appreciated his professionalism, promptness and engaging personality. We will definitely contact Walls & Windows for any future window covering needs we might have.
We are very happy with our new Hunter Douglas blinds. Great customer service too. Highly recommend, they made it easy and pleasant.
Love these shades and the service, both in buying and installing, was excellent. Everyone was incredibly professional. The installers were fast and very competent...and cleaned up after themselves – more than I can say for some other services weve had.
Ive purchased several products from Walls and Windows over the past couple of years. Liz is very helpful and professional in assisting my selections and needs. The installation crew always on time, friendly, professional and clean up is amazing. If you want quality products from a professional team contact Walls and Windows. You wont be disappointed.
I needed two repairs on Hunter Douglas shades. After a detailed phone conversation to determine the problems, Walls and Windows sent a repairman out. Colin couldnt have been nicer or more professional. He took my two shades back to the shop and fixed them the same day. He came back the next day to install them. He also made some minor repairs on the spot to another shade. And it turned out that due to the lifetime warranty, the repair was free, with only a reasonable charge for the service call. This was an A+ experience.
I had a wonderful experience with Denae at Walls & Windows. Her in home visit made picking the ride shades fun and painless. Delivery was over a month early than promised. Highly recommend!
Walls & Windows is a wonderful company to work with. When Karen, Mitchell, and Adam came to measure our sliding glass doors for plantation shutters, they also helped us make great decisions on style and color to suit our living room. Adam and Ryan did a superb job of installing them and giving us instructions on how to use and take care of them properly. We are delighted with the result! Everyone at Walls & Windows was friendly, courteous, professional, and enormously helpful. We will definitely use them again in the future.
Fantastic service! Theresa was great to work with from start to finish. The installation crew were fast, friendly and tidy. Hunter Douglas has amazing products with tons of options!
From the first phone call to the installation, it was first class! No pressure to buy the highest-end product, they helped us find what works best for our space and budget. We love how great our blinds look! Thank you!!
Knowledgeable, professional, friendly people with quality products. Will definitely recommend to others!
Fantastic service and, in our experience, the Hunter Douglas blinds outperform every other brand weve tried. Worth every penny!
Great product and customer service! When our first blinds didnt block enough light in the master bedroom (we tried them for over 90 days), Walls & Windows replaced them with new light-lock blinds at no extra charge. We knew Hunter-Douglas had a love em guarantee, and, boy, did Walls & Windows stand by that agreement. We still have three rooms that need new blinds. Rest assured, we will be returning to Walls & Windows. Thanks, Danae and Mitch.
Excellent products and service! We purchased skylight coverings, solar shades, and outdoor awning. Professional & cheerful installers provided excellent installation inside and out! We highly recommend Walls and Windows, their product offerings, and their service! N&H of Mount Vernon, WA.
W&W installed a NuImage 7700 for us after consultation with Mitch, and they did a great job! We wanted someone local in Bellingham who would be responsive if we had any issues.The installation team arrived on schedule and installation was done in less than a day. It needed a little adjustment and Mitch came out personally within 24 hours of our call and did it himself.Our west-facing deck is now a much shadier, more usable space. Highly recommended.
The company has been very helpful and the installers were great. They did everything I asked for. I would highly recommend Anthony as a service man.
These guys are the best! Extremely, fast and personable service. DeNae is your girl! I called, they came, they installed. We also switched out some blinds from the initial install and they did it NO PROBLEM! Highly recommend.
We highly recommend Walls & Windows. Our experience with this company started out well as soon as we compared their website to those of competitors. Next we visited their showroom and were patiently introduced to different products and our questions were all answered clearly. Best of all, when Designer Theresa came to our home, she made the selection process fun, and the result is that we love our window treatments. Installation was completed professionally too and every effort was made to be sure that we were happy with our experience. Our designer shades diffuse light beautifully, offer perfect privacy without total loss of view, and greatly enhance our homes decor.
I was so impressed. Walls and Windowshave style, talent, expertise and quality products. I love my new shades and blinds. They are perfect! Installation was also perfect. Thank you Walls and Windows. The best job!!!
We love, love, love our new shutters! Walls and Windows Inc. is extremely professional, courteous, prompt and provides a high end product.The installers are efficient craftsmen.Theresa and Liz were so helpful with the design choices. Thank you Karen, Theresa, and the whole crew for an awesome experience.
I highly recommend Walls and Windows for your window covering and awning needs. They quickly gave me a quote and Karen was so nice and helpful. She knew what I wanted and needed even when I didn’t! Her staff is courteous, knowledgeable and professional and have interior design backgrounds which helped tremendously to choose the best blinds for my home. It looks better than ever and actually looks more spacious because of the color and clean design they recommended and I chose.They will always be my choice and I cannot wait for them to install a motorized awning on my deck next summer!Thank you Walls and Windows!
Edited by reviewer.I originally gave my experience a 4 star, but I may have been hasty. Some time has passed and Ive had more time to enjoy my new shutters. They look so good, it makes everything else in my house stand out as needing an upgrade just to keep up on how good the shutters look!The shutters I bought came out the way I hoped. They helped me obtain the style and design I wanted.The installation was professional and was hardly intrusive at all.Nice people and local business.I recommend this company
Ive been a customer of Walls and Windows for nearly two decades. It all started when I was looking for wooden vertical blinds for my picture windows. I went to all of the usual stores. Nobody had them. Nobody knew how to get them. Finally, a salesperson said, You need to go to Walls and Windows. My understanding is they get that a lot.Walls and Windows can when other shops cant - or wont. The owners, Mike and Karen, run a top-flight operation that offers high-quality and fashionable window treatments, designed to satisfy the specific needs of the individual customer. They also sell and install high-quality sunshades and awnings. And they have a repair shop right there on the property.The wooden verticals? They turned out great! They were exactly what I wanted. So Ill say to you what someone said to me: You need to go to Walls and Windows.
We have been dealing with this company for many years. From ordering to installing, the process couldnt be easier. With nearly unlimited choices and fantastic products, this place is my go-to store for all my window covering needs.They guarantee their merchandise and we have had a twenty year-old blind replaced, no problem. We also had one repaired at no charge. Great customer service!Thank you Liz for the wonderful help in picking out blinds for our new house and thanks to the installation guys, Adam and Ryan, who came out today and put them up, you guys rock!We are looking forward to enjoying our new blinds for many years to come.
Loved working with this business! From the first time I set foot in their store to the install I felt very well taken care of. Not only is the owner herself personally a delight but her staff are all just as wonderful to deal with! Excellent quality and workmanship combined with winning personalities makes me want to recommend them over and over!
Liz was very courteous and able to find the correct solution for our shades. She was on-time and great to work with. When Dan came to install the shades, he was polite and very friendly. I appreciate that Walls and Windows has such excellent people on their team!
Love this place! We were having an issue with our blinds at work (that we originally purchased through a big box store) and we called Walls and Windows to check them out. We were fully prepared to buy new blinds but Karen came and looked at them and said, no way, lets just restring them for you, itll be way cheaper! And she took them right then, back to her store and called us only a few hours later to pick them up because they were done! We have since been working with them for blinds for our house and Karen consistently gives us great advice and never tries to upsell us. We would highly recommend them to anyone!
Great customer service! Easy to work with, quick install and the shutters look GREAT! Very happy and will work with again.
I recently had the opportunity to work with the wonderful people at Walls & Windows. They were friendly and professional, gave great advice and the quote was very reasonable. The installer did a super job. My new blinds are perfect!
Have used Walls and Windows for blind repair for blinds that werent even bought there. The service department has always been more than accommodating.Recently purchased new Hunter Douglas blinds for several windows. Both the sales and service staff are wonderful to work with.
They installed blinds throughout our home, professional from start to finish and we felt, a good value.
I needed a covering for a small bathroom window. Even though it was one small window, they went out of their way to treat me as if I was covering all of the windows in my house. My window covering did need to be shortened slightly and this was done at no additional charge. The customer service was great!
They were friendly. Unfortunately they did not have my product. However, they were great to look on line for me. That was nice of them.
I was sick and the blinds in my bedroom were broken. I needed them to sleep in my room because my cancer treatment was making me sleep at odd hours. Also, due to my condition, I couldnt drive in to their shop with my broken blinds, so they agreed to come to my house, get my broken blinds, fix them, and reinstall them the same day. This was a big help and I really appreciate it. Right away they understood I was limited due to my medical situation and they helped me tremendously. Thank you so much.
These folks did a very nice job for me - good service provided with good humor and common sense. And they were great at working with me to keep the project within the budget Id set (thanks, Teresa).
Very good people. Efficient and just a real good service and product. We are very happy!
When I moved to Bellingham, Wa I needed some shades for my new home. I heard from friends that Walls and Windows Inc was the best Hunter Douglas showroom around. They do! And they were helpful, friendly and easy to work with. I recommend them to all my friends!Liz
Great service great products great place!
I am so happy with the new blinds. They are both working perfectly and I have no complaints; just happy to have them !
Liz at Walls and Windows is simply the best! She is awesome at what she does and her service is top notch.
Love my new blinds, everything went smoothly from start to finish. I thought the bill was reasonable as well.
First rate, pleasant, follow-through for complete satisfaction, repair as needed. worth every penny.
Inquired about a quote for window treatments in Oct 2015.. it is now March 2016 and am still waiting for a call back. I called to check in in November when I was told that they were waiting to hear back from their ppl. Like I said, it is now March 2016 and I have not heard back from anyone. The worst customer service ever. I do not recommend this place at all.
They did good work! Arrived on time and cleaned up afterwards!
They are very professional and knowledgeable and what they do !
Very professional and knowledgeable!