I promise you don’t want to get a car here, I messed up and got a car here as my first car and I completely regret it, as soon as I left the lot it was fine, halfway home all the lights came on, after letting them know, it was excuse after excuse, they fixed stuff that had nothing to do with the problems the engine was having, never fixed anything they promised to fix, they only solve the problem temporarily. I’ve only had my car since April, 5 months later and now the engine is completely out. They lie just to make the sale, they sell most if not all the cars with problems, if you get a car here, you will be back within a couple of days to fix something. They will reply to this with a b.s excuse when they know they’re selling messed up cars. No I don’t want to talk to any of you so don’t ask me to contact you, just don’t bring your business here, now I’m stuck with a car that I can’t drive and still have to pay off.
At this point short staffed due to covid means we are lazy and unprofessional.If you need workers hire some! Fire the 2 you got and start over. Youre lucky to even buy a car if you roll up with cash because there probably isnt anyone even here. No one wants to hear these excuses, engage with customers, fix your vehicles and move product honestly. If not, this isnt a sustainable business model for you.
Great people here highly recommend to get your next car or truck here or at least go check it out wont be disappointed
Here is my final review. Still remains one star.Everyone here has been nice and friendly. Except Adrian. He screams at his customers over the phone, uses his personal phone to send offensive messages regarding his customers. When we ask for an update on something 2 weeks past due he says “chill”. He did not follow through on anything promised during time of purchase. My family was promised back seats for a truck, he took 2 months to get them. Once we started getting firm with him, they magically arrived within 12 hours.This business will do whatever it takes to get a sale, but will not follow through. We do not recommend this business because of Adrian. He is unprofessional and rude. Calls himself the owner.It’s very sad because our buying experience was great up until they had to follow through after the papers were signed and the vehicle left the lot.Anywho, please do not come here. I’m sure there are other local owned small dealerships who do not treat their customers like we have been treated.
Ive heard tons of great things about this place, but I was so hesitant to stop by because of my car lot experiences. Every time I drive by the cars I see are always gone so that let me know they do sale what they have.. One day, I decided to stop by and was greeted by Walter (salesman).. He asked what kind of a car I was in the market for.. Walter- was very knowledgeable about all the vehicles on the lot and in general. I was skeptical to have my credit ran because I knew it wasnt perfect.. I saw a vehicle that I really liked, in fact, it was on the display lifted in the air... Walter and the Owner (Adrian) took time out of there busy day and moved cars just so I can test drive the truck.. I thought this was amazing that they even went through the Hassell to do what they did.. I got my credit ran and got denied from one creditor, but Walter and Adrian didnt give up on me.. They called until they got me approved with a good interest rate.. They called me at home and asked when I would like to come get my new truck!!!!!! This vehicle IS EVERYTHING!!!!! Its clean, runs well and Ive already driven it out of town 3 times! Ive told my entire church, my family, friends and people I know who are looking for vehicles about my experience... This car lot is the REAL DEAL!!! Most car lots sale you a car and act like you they dont know you when you come back.. These guys checked on me and are always pleasant! Ive had my vehicle going on 2 months now and its still BRAND NEW to me!!!!!! Lastly, I stopped by to pick up plates that came in and I asked what kind of oil should I put in the truck and they not only did it for free, but they picked my car up for me due to my work schedule serviced it and put my truck back.. I HIGHLY recommend GOTCARS to EVERYONE!!!!!!!!!!! Thank you Walter & Adrian for your excellence all across the board THEN & NOW! Many blessings!
People are very friendly and helpful at this place. Especially Adrian, he is very understanding. He gave me a very good deal. We need more people like him. I would recommend him and give him all five stars
Dont bring your business here.Owner is rude.
Great work great customer service big thanks to Walter and Adrain.fixed few codes clutch converter& spark plugs honoring there warranty contract! truck is running great no problems. although when i got the truck back the trunk was all scratch up from when they fix the clutch conv. i dont know what could of been placed in there but must of been pretty heavy because scratches are noticeable. other than that everything was great!
GREAT SERVICE & Super Friendly, Not pushy at all! GREAT SELECTION (& mileage). I was in & out SUPER Quick!! 🤝I LOVE my Mini Cooper AND it had Car Fax too👍👍. Driven it for 3 months. Super HAPPY CUSTOMER 😁💯
I initially set-up a test drive with Wilbert over the phone and his customer service couldn’t have made things easier. When I arrived the day of my purchase, I talked with Walter about the process of sale and exactly how I would test the car on the road. Wilbert arrived after the conversation and after the road test I was pretty much sold. Their honest business practice was much appreciated.
Got a car from here 2 weeks ago, I love the car and the service. People are very friendly and will do whatever they can to help you if u have any issues! I recommend this place for sure!
Top quality service! The owner takes care of you 100%. He sold me my 2016 Kia Forte With great miles! Takes care of the oil change and any detail regarding your vehicle. I highly recommend Got Cars. My experience was nothing less than pleasant.
Thanks Adrian you made buying a car easier than buying groceries lol.. very honest straight forward no cheesy car salesman pitches got me the best interest rate for my credit situation.. under 1 hour I was driving off in my new whip! I highly recommend them!
Purchased a truck here last year and it had a transmission leak that was supposedly not a leak. But I repaired it myself since where he took it did not fix it. It also had a faulty gas meter. I barely went 3 blocks and the car shut off on me when the gauge told me it had a 1/4 tank. Since then I fear going less than that. Side view mirror didn’t function and supposedly they fixed but didn’t actually happen. On the lifted trucks they have, check for rubbing in turns and if shocks were replaced. If not you’ll have to do what I did, purchase brand new tires and shocks. A bigger tire requires aftermarket shocks not stock. Along with a couple more issues with it that need to be fixed. They said they would have fixed them but never did and the 30 days was soon done. I couldn’t do anything else after I would not come here after that horrible experience. I understand it being used but I was not informed about the issues it had till I signed the paperwork
Adrian and Yesi are fabulous. They make you feel at home at their dealership and their inventory is all nice and clean. The facility is very tidy and their many years of experience in the automotive business is very apparent. I highly recommend anyone looking for a vehicle to call them you wont be disappointed.
Nice cars i really lime the prices and the sales man felipe one of the kind very profecional 100%
Not customer friendly. No return policy posted. This a warning to all other. ALL sales final here. Losing customers and business over 50 bucks. - signed, Honest Teacher....
Best car lot in town been coming here for about 6 years and never had a problem I recommend got cars to friends and family plus there service is awesome 😎
Any time and every time Ive needed a car Ive always came here . Total of 6 cars and they have all been great, told friends and family and same thing, honest reliable people with good cars and great service. Any further car will be here also. And if they dont have whats your looking for they could also find it for you if you give them time too.
Super helpful. They work with you and honestly I’m thankful I came across them. Highly recommend to ANYONE & EVERYONE!!!
I had got a car from them yesterday they showed me love walking through the door real good customer service Adrian made sure I got a good fair deal for my money and I sure did. Happy Holidays to got cars much love.
They took care of me from start to finish from when i first called to when i took deli very the staff was professional and friendly even bought me lunch cool peeps !
I only have 4 months with the car and I already have a lots of problems take it to the mechanic 2 different mechanics and the repair cost over $2,000 beware they also gave me my car plates after 3 months I wish I could post pictures on my car if you guys could believe me but it doesnt let me post any pictures... the problem with the car that is that isThe transmission leaking,,,, needs a new timing belt.. AC stopped working about 2 weeks ago.. cars turns off by itself when going on reverse...
Great service to the client, I bought a KIA 2016 here in May and I want to give thanks to Walter and Adrian for there help, I had a problem with my vehicle and they helped me pay. Thank you for your help!
If your looking for a car Adrian is the man, took good care of me. Drove my car from so cal to nor cal with no cost. Hands down one of the best around!
Great service good prices very easy to deal with very impressed thank you
Great service. Never been so easy to process a transaction.. Walters is the greatest and adrian we happily bought a nice cadillac. They are flecible reliable and honest. I truly recommend it will.come back again.
Fast and easy the best part no pressure environment great job keep it up TY!!!
“Got cars”is a really good place to get a car I bought 2 cars from there the people from there are really nice people really recommend this place
Great overall experience they made it fast and easy at a great price thanks Adrian
Best car dealer i ever been too quick and eazy evryone their is nice and takes good care of u
Great overall experience no BS like other places I went to they said they will get me approved and they did thanks
Great experience hassle free loved the environment
Friendly honest people got a great a deal on my. 335 I would definetly recommend this place
They treat you like family. Much ❤
Very thankful didn’t have excellent credit they got it done very satisfied would recommend the place
Great customer service . Thank yous guys ...
Overall had a great buying experience hassle free very professional environment made it fast and easy
Very attentive honest people hastle free great over all experience
Great service. Easy to work with. No hassle.
Great experience!! Highly recommend for buying a use car.
Hastle free environment would recommend this place easy process TY” Adrian u where a great help
Bought a car this weekend extremely satisfied great service and specially NO HASTLE
Such a great and easy expierence. I unfortunately needed a car, and dreaded the whole thought of wanting to go car hunting. Walked in, descreired my situation, and The sales man and Clerical ldy were so easy to work with and talk to. Will def be recommending this place to my friends who are looking for a nice vehicle, with a friendly, non harassing sales team. Thanks GotCarsInc. Much mahalo!
Great customer service really impressive
Awesome service, my credit isn’t the best but they still happened to finance me with no problems thanks a lot walterio
Real nice car deals best in rown
Very satisfied the guy Adrian was Informative made the process easy TY
Good customer service good quality cars Walter made the process quick and easy would recommend this place
Got cars is a cool spot Ive purchased 4 cars from them always on the up and up
Ive just got my 2012 VW Passat TDI SE from GotCars. I am extremely happy with my shopping experience. Before buying the car I was provided all the information and details about the car and also they gave me a real good price.. on top of it they helped me out to fix some small things in the car which they didnt have to.The professionalism, no pressure but friendly approach of the staff impressed me. Manager Walter knows his job so well and whatever he says and promises he keeps it.Also their website is very clear designed and easy to use.. each car have more than 20 HD pictures to give you the idea beforehand..I would suggest Gotcars. Just check them before you decide to buy your new car..
No hastle good customer service recomend this place
Easy no hastle got me aproved in minutes .
Just got my car from Adrian. Great customer service as they are always on the lot and on the phone.
Went down to get my first car, got cars took care me no hastle!
I really recommend this place they helped me fix my car at no charge months after I purchased it great people THANK YOU
I bought a hyundai took it the first 2 days back because it had a weird noise they test the car told me that the engine works that way with that sound.... the car had transmission failure now im left without a car thank you guys.
If you’re looking for a car, this is the spot.
Overpriced!
I Loved It Here!
Ok
I came to this dealer to see a van that was of interest to me, when I started it the engine started to rattle, I needed a new engine and thats how the scoundrels have it for sale, we take the trouble to inspect that the cars that they buy cheap in the auctions are working properly before they are put up for sale to the public.
Very good service and impeccable 100% 100 cars .. happy with the purchase of my Honda
Very good service I was approved in minutes without difficulties
Very good service they financed me. When in other places they did not help me. I recommend it
Very professionals helped me without problems