user
Northwest Pianos
13310 Bel-Red Rd #100, Bellevue, WA 98005, United States
Appearance
Northwest Pianos
Comments
Zi
Review №1

I bought my digital piano here. Cheri is so nice and helpful. The price is actually good comparing with online retailers. I strongly recommend this place if you consider buying one.

Ma
Review №2

We purchased our first acoustic piano (used U1) at NW about a month ago. Nik and Cheri were super helpful and friendly. The delivery was faster than expected, and the movers were professional and kind. The whole experience was just great. Its not just a store, they also have practice rooms you can rent per hour, and also a nice recital room for events. I highly recommend NW if youre looking to buy a piano.

Ha
Review №3

I purchased my Yamaha grand piano in Northwest Piano Store last month. It was a great experience there. Cheri has been really helpful and patient. She is also very knowledgeable. She answered all our questions and provide great suggestions. The piano is in wonderful condition and the price is really good. Moving is free and a free tuning is included. We love the piano. If you are looking for a piano, I strongly suggest Northwest Piano Store!

Xi
Review №4

We recently purchased a Casio Hybrid GP510. Great service and quick delivery. The piano is absolutely amazing! It sounds great and looks beautiful. The matching bench and headset are both high quality. Its a good one to consider among all the hybrid options based on cost and the quality.

WC
Review №5

I love this piano store. They always have an excellent selection of very good new and pre-owned pianos. Cheri is especially great to work with. Recently I traded up my Yamaha U3 upright for this amazing Kawai 6’1” grand and got full price for the trade and a super price on the grand. Btw they present wonderful piano recitals in their beautiful recital hall. Highly recommended!

Lo
Review №6

Great experience! Low pressure and friendly. Cheri was great to work with! My daughter enjoyed trying out the different brands. Thank you for a fun day.

Ch
Review №7

Walked in looking for a digital piano and was warmly greeted and shown around. Offered headphones for trying out with so I didnt feel self-conscious playing! Everything looked cleaned and was sanitized and I was even offered the next step up piano at the lower price because they were out of stock of the one I was looking at! Walking out with a great deal and my new beautiful piano! Thanks Northwest Pianos!

Jo
Review №8

Wonderful store. The sales manager Cheri was extremely friendly and helpful, and patient when we waffled for a while before coming back later to make a purchase! Pianos all sounded wonderful and it was lovely to be invited to sit and try some of the very beautiful grand pianos even though we were just coming in to buy a digital upright!

Je
Review №9

Stellar experience from start to finish! Cheri the sales manager helped me find the PERFECT piano! There was no pressure and I left Northwest pianos feeling so very happy!! Highly recommend!

Ka
Review №10

Buying our pianos from NW pianos was such a great experience. The staff was friendly and helpful, and never pushy. We bought our first piano from them, and because of their service and upgrade policy, we traded it in for a beautiful baby grand. Couldn’t be happier!

Ha
Review №11

Wow! We had an amazing experience at Northwest Pianos. As someone who is very new to pianos, we were not too sure on what we wanted. It was a bit intimidating. We made several calls to other surrounding piano stores before we came across Northwest Pianos. They surpassed the other pianos stores right away with their great customer service! Cheri was incredibly kind and patient. She took the time to give great recommendations, talk us through all our options, sent pictures of available pianos and from start to finish she made the whole process a breeze. We were able to pick out our new piano and buy it all without having to visit the store! They were SO accommodating! Not to mention they have incredible perks when buying a piano and work with a great piano delivery team. I highly recommend Northwest Pianos— excellent piano selection, family friendly, outstanding customer service and they truly have a love for music and want to share it with you!

Do
Review №12

This place is amazing!!! I got what I want in a second. Cheri is the best one you can have! She helped me with the paper work and helped me put the digital piano in my small car. She is wonderful!!!!!

An
Review №13

I had a great experience purchasing my Casio here, Cheri greeted us very nicely and was patient with answering my questions, not rushing me with any decisions. Definitely recommend checking NW pianos out for your next piano!

As
Review №14

Cheri was so helpful and patient in our decision on the perfect starter piano (Casio PX870). We received a better experience and deal than anywhere online or nearby! Will definitely go back when we are ready for upgrading.

Ma
Review №15

I purchased a hydraulic bench about a month ago at Northwest Pianos. Cheri and Nik are both very helpful and communicative. The shopping experience was pleasant and I received the item in no time. They also have a great inventory of pianos. I highly recommend the Northwest Pianos!

Yu
Review №16

I play here very regularly and cant speak enough about how wonderful the staff are and how much I enjoy being at the store. I use one of their back rooms for practicing at their hourly rates, and I have had so much freedom to play.Today, I asked Nik about the pianos, and he was amazing and helpful, not to mention a great piano player and musician. Thank you for so much!

Da
Review №17

I was searching for the right piano for a year and walked into Northwest and there it was, a recently arrived Baldwin L 6 ft. 3 in. grand beauty from 1963….great vintage and one owner. This piano was obviously loved and cared for. The customer service was wonderful (hello Sherrie) from folks that love what they do and are very knowledgeable understanding how important a investment a fine piano is. When my piano arrived it was one of the happiest days of my life and it was very professionally delivered and set up.I would highly recommend Northwest Piano hands down and without hesitation. No pressure sales, they don’t have to do that, Northwest Pianos speaks for itself.

Sc
Review №18

I found a beautiful piano and had excellent service. You know when you sit down to play that you’ve found the one! Thank you so much!

Ha
Review №19

We were looking for a good piano to help advance my sons playing and found the perfect match at Northwest Pianos! Cheri and team were super helpful and even helped us find a specific model we were looking for. When we were ready, our son was able to play 5 different pianos to ensure this was the perfect fit for him. After delivery, tuning and adjustments from the local technician was really helpful. Would highly recommend visiting!

He
Review №20

We had a great experience with Northwest Pianos. The showroom is clean. The staffs are friendly and professional. They answered every single one of my questions without pushing me to make a purchase decision right away. I ended up buying a beautiful Yamaha from them. One more thing I want to add. When the movers delivered the piano to our home, they forgot to put on the caster cups. I contacted Northwest Pianos, and they had the movers stop by and fix it. Really happy with Northwest Pianos.

Fr
Review №21

In a word, Northwest Pianos is Awesome. I wanted to find a nice piano for my daughter who is an accomplished pianist, so a quality instrument was on the top of my requirements list. Cheri of NW Pianos showed me dozens of potential choices from their huge showroom, gave me all sorts of info to quide my selection, and then backed off and let me play. I ended up choosing a beautiful vertical Yamaha. Yes, the instrument was a few years old, but in excellent condition. This allowed me to get top dollar. All the pianos they offer are in excellent condition due to the in-house tech that knows his business like a wizard. Great Bellevue location, wonderful people, and they even arranged delivery to Wenatchee.

He
Review №22

Very kind and knowledgeable employees let me come in and play my heart out. Prices were fair and spot on. Lots of options. I would definitely recommend this store over others.

Br
Review №23

We just purchased our second piano through Northwest Pianos and couldn’t be happier. Because of their 100% trade-up policy, we were able to trade in our upright for the full amount we paid for it and put it towards a baby grand for our music studio. The whole process was incredibly simple. Our sales rep was friendly, knowledgeable, and very accommodating. The movers who performed the free delivery (and haul-away) were real pros. I have no complaints. It was a fantastic experience start to finish.

Je
Review №24

I researched online for a digital piano and decided on the Privia PX-870. I wanted to look at it first and if possible buy form a local company. When I called, Cheri confirmed that they had it available in the showroom. When I arrived they had a large showroom with about 100 acoustic and digital pianos. There was a smaller showroom with high end pianos as well, and a private lesson going on in another room set up for recitals. As I am a beginner, Cheri was happy to demonstrate some more complicated songs, and some of the digital features as well. All in all a great experience, without the hassle of delivery, and they have a trade-in policy if I want to upgrade to another piano in the future.

Se
Review №25

I have been frequenting Northwest Pianos to practice in their piano rooms as well as receiving expert advice on everything related to the piano. Their staff is extremely nice and helpful. I cant recommend them more highly for any of your piano needs.

ha
Review №26

Excellent service, Cheri was very helpful and even registered my new piano for a full warranty right there in the store!

Ma
Review №27

Excellent service and very helpful staff. They put us in the perfect setup for our apartment. The trade in option is great for future upgrading as well. We will stick with this shop for our piano needs.

An
Review №28

Amazing variety of pianos for amateur and professional. Great customer experience!Thank you so much!

Vi
Review №29

Had a great experience buying a Piano for my son . Cheri was very helpful and knowledgeable to help choose the right piano for a great price .

In
Review №30

We had a great experience working with NW Pianos! We really wanted a white baby grand (which are very had to come across) and Cheri called us as soon as they got one in. They are so great to work with and made the experience so easy. We would definitely recommend getting your piano from them!

Ma
Review №31

For those like us looking for a practice piano room, this is the place to go (I havent found any alternatives anywhere close by). The store has a couple of rooms that are available during the business hours. And it doesnt cost you an arm and a leg. You can pay per hour or purchase a punch card for several visits. The staff is amazing, they meet you with a smile every time and really try to help you and your specific situation. Im so grateful that I found this place! My daughter gets to enjoy her music classes again while were sorting out our long-term solution. Special thanks to Sherry!

Ma
Review №32

This is the best place to shop pianos. If they dont have it, theyll get it for you. Moving to a new place with less space? They consign. Need a tuner? They got recommendations you can trust.If you dont come here first to make your piano purchase, you owe it to yourself to check them out before you buy anywhere else.

Ke
Review №33

Delightful experience. Lovely showroom and very helpful consult from Nik.

Of
Review №34

We had a great experience when purchasing our piano. We were allowed to browse and play as many of the pianos that we needed before selecting the right one and there was no pressure or the feeling of being watched. The staff and in particular Cheri assisted us with our purchase and was very knowledgable about the ownership history of the pianos. The delivery service is extremely quick as well so we will be able to have it in our home within the week. Thank you for assisting us with our first piano purchase!!

Ha
Review №35

We purchased a HILUN grand piano two weeks ago. Cheri was very kind. We had enough time with no pressure to feel the sound and action of the pianos that we were interested in. I really love their lifetime trade-up policy, and the whole process including inquiring, visiting, exploring, making a decision, getting the piano delivered (they were super helpful too), and scheduling a complimentary tuning has been so pleasant! I strongly recommend trying the Northwest Pianos!

Ke
Review №36

Loved working with the warm, knowledgeable staff at Northwest Pianos. They helped me make my first electric keyboard purchase (Casio Privia PX 870), and I have been fully satisfied with both my customer service experience and product experience. Would recommend to anyone in the Bellevue area!

Ja
Review №37

Bought a used upright a month or so back. Tested it in store and loved it!Got it delivered the same week and have fallen in love with it more and more everyday and improved so much since!!Would definitely recommend buying from Northwest Pianos!

Ad
Review №38

I recently traded up from digital piano to upright piano. Cheri the manager help us pick the right upright piano. The overall transaction went very smooth from transfer of warranty to the delivery of the piano. Highly recommend Northwest Piano.

Ni
Review №39

My family found our steinway in NW Pianos. Cheri did an excellent job to help us to find the right piano which fits us and our home the best. She provided us thorough guidelines on choosing piano and efficiently coordinated the moving company and piano technician. The movers moved our piano very carefully and the piano technician did a wonderfully job on tuning the piano after the moved.

Ma
Review №40

Had an excellent experience shopping for a piano with Cheri at Northwest Pianos. Professional and knowledgeable staff that helped me find the right piano. Great communication and follow through up to the day we got our piano (and even great support after). The showroom is clean with COVID safety protocols in place, and the selection is great.

Al
Review №41

Just absolutely awesome! The team at Nothwest Pianos is very knowledgeable and easy to work with. I will never go anywhere else. Simply the best!

DJ
Review №42

Had a great experience at NW Pianos. Cheri was very helpful.

Jo
Review №43

Cheri was easy to reach and patiently answered all of our questions throughout our piano search. Were delighted with our experience purchasing a gorgeous Grotrian from her, and equally delighted with the piano!

so
Review №44

Northwest pianos is an excellent piano store with a selection of new and used pianos at reasonable prices and the customer service is some of the best

Aa
Review №45

Excellent piano store. Service is great. Very clean during Covid-19. They clean and disinfect so you can safely try the pianos. Really reasonable prices too.

Pi
Review №46

Amazing selection of pianos, from modest upright pianos to new world-class European Grand Pianos (Fazioli, Petrov, etc), and a wonderful selection of used Yamaha, Steinway, Hailun, ... the list goes on! The staff is very knowledgeable and friendly, and they have Steinway and Fazioli factory-trained technicians keeping the pianos in great shape. Great experience!

Br
Review №47

Very clean and staff are very nice! A good place for piano practice!

Ba
Review №48

They have quite an exquisite variety of Pianos, high quality customer service and comfortable homey atmosphere.

Tr
Review №49

The environment and atmosphere at the store was so welcoming and warm. The sales people are helpful and knowledgeable. I loved my experience here.

Se
Review №50

Northwest Pianos is the very best piano store in Washington state! Period

Ra
Review №51

1 Of my favorites in Bellevue!! Nice Selection of Pianos!

Za
Review №52

Every time I walk into my living room, I see our new piano and smile when I think about the great experience I had at Northwest Pianos.My kids and I had visited a number of local stores where several salespeople tried to pressure me into buying expensive acoustic pianos with the digital pianos will ruin his technique sales pitch even though I explicitly stated I needed a digital I could plug headphones into, as we have a small house and all 4 of us play. One sales rep saw my three year old playing and rudely implied I wasnt good enough to give him lessons myself, and should opt for one of their teachers.Cheri at Northwest Pianos was such a pleasant surprise. She was warm, attentive, and made us feel welcome. While we were there, I felt as if we had been invited over for tea at her home. Cheri helped us find a piano that fit our needs perfectly. The showroom is spacious and beautiful; being able to play the many different types of pianos was a great help in narrowing down our decision. Cheri was also prompt and responsive in emails.When she saw I couldnt fit the box into our small sedan, Cheri, who is the showroom manager and has been here for 7 years, somehow found time to personally deliver our new Casio PX-870 to our home in her SUV. When I struggled with deciding on the right piano bench, Cheri sent me home with an older, solid wood Yamaha duet bench they had in the showroom to tide me over until I made a decision. This bench made me realize the duet size was important to me and saved me from ordering a smaller bench online and having to return it. I ended up refinishing it with my son, which was an adventure in itself =)Im not sure if Im going to end up taking advantage of the amazing trade-in policy, but the peace of mind it provides is fantastic.And yes, I could have gotten the same model from an online retailer for about 12%-15% cheaper (no tax, nice bundle items, etc), but Im proud to support such a great local business and will continue to do so in the future.

Mi
Review №53

I just purchased a piano from Northwest Pianos and I had a wonderful experience! I worked with Cheri and she took the time to find the one that was just right for me. She even showed me how to clean it. If you are in the market for a piano, I highly recommend that you go to Northwest Pianos. They had a large inventory of excellent pianos - so lots to choose from.

D
Review №54

Great Staff, very friendly and pleasant. Large selection of piano and keyboards.

C
Review №55

I have had the best experience working with Northwest Pianos to help me find the right Steinway piano for me. I was looking for something very specific so it was going to take some time and patience. When I called NW Pianos, I spoke with Cheri. I specifically explained to Cheri what I was looking for and the price range. She listened carefully and never once pressured me to buy another piano they had on the showroom. Over the next 6 months, my journey working with Cheri for finding that special piano was a very pleasant one. Cheri would update me periodically to let me know she was still searching for a piano that met my criteria. When a piano was located, I went into the store to play it and look it over. There was no pressure for me to buy it and I was left alone until I had questions. Im absolutely thrilled with the service I received from Northwest Pianos, but a little sad I wont be talking to Cheri anymore now that I have found my piano. If you are looking for your special piano, please go to Northwest Pianos. All of the team there is very friendly and helpful! I also had contacted the other piano stores in the Seattle/Bellevue area and Northwest Pianos provided the best service for meeting my requirements.

Is
Review №56

Nice pianos.

St
Review №57

If you are looking for a honest, professional, detail, and competitive piano dealer, Northwest Piano is the place to be. Their choice is amazing and overwhelmed me since I am a novice when you talk about piano. The Chinese lady ( I forgot her name) who worked with me and explain to me all the detail plus pro and con about each model. Even though I am still considering my purchase, I am giving them five starts for their services and help they provided. I will definitely go back once I have my decision made. Thank you Northwest Piano.

Za
Review №58

A wonderful place to purchase a piano. Wonderful quality and fair prices. The employees here are all there with your best interests in mind. Theyll help you select the perfect piano for your needs and your budget. They have a wonderful selection of new and used Pianos so there is something there for everyone. Always a lovely experience at Northwest Pianos.

Je
Review №59

Northwest Pianos is an excellent choice when you are shopping for your new or used piano. The staff is knowledgeable, friendly, and personable. The gallery is vast and beautiful, with a high quality selections of all sizes of grands and uprights. Offering new and consigned pianos, prices are fair and there are no pressure sales. If you have the opportunity, the recitals are a wonderful time. The overall atmostphere is warm and friendly, absolutely my favorite piano store.

Do
Review №60

Well, I bought a used grand piano from them. Friendly, very experienced low pressure sales folks. Reasonable selection of pianos.

Re
Review №61

The price is reasonable, and the environment is incredible. It carries many different brands with widest range of prices so that I can definitely find what I want within my budget. I came with several of my friends and we all have been taken carefully. The people that work here are always friendly and helpful and they remember your face! Also, they provide wonderful piano tuning service. I highly recommend this location.

Wh
Review №62

I purchased a Grand piano from Northwest Pianos a couple of weeks ago. They were attentive, kind and flexible to my needs. I had just finished my undergrad, and needed a good piano, on a budget. Northwest Pianos has a wide selection of pianos, and I am grateful to have found them. I highly recommend this piano store. Its the best in the area.

Ja
Review №63

WOW! This place has amazing pianos. They just added a whole new area for recitals and it is beautiful. My daughter is taking lessons there and we splurged on a piano. Great price an immaculate instrument. Two thumbs up:)

Ak
Review №64

I bought Yamaha U3 piano at Northwest Pianos. Terry spent lots of time for me to explain about pianos I was interested. I was impressed by his knowledge and passion for the piano. I visited another store before here, but I chose Northwest Pianos because I trusted him. A piano we bought is like new condition and has beautiful sound, so we love playing it !!

Lo
Review №65

Had an excellent shopping experience at Northwest Pianos! Ive gone to all the Piano stores in the area and Northwest Pianos is the best! The salesperson, Cheri, was very knowledgeable. She helped me find the perfect piano for my daughter. Highly recommend!

Pa
Review №66

Just moved to this area recently and wanted to find a good and reliable used grand piano for myself. I was planning, if I could not find a good and reliable used one, I would get a new grand piano. For giving little bit background, I am a professional pianist/piano teacher in the field, and I spent almost one month doing my personal research on finding the grand piano, literally, from early morning to mid-night everyday. During the hunting process, I tried over hundreds of used/new grand pianos in the greater Seattle area, and believe or not, I also traveled to Portland to compare the grand pianos during the weekend. The good parts for this store are that they have a big amount of used grand pianos; they have a honest sales manager, Terry, for giving a reasonable price with a good used grand piano; they have several piano technicians working here and there. Their managers want to make sure that you are satisfied with the piano and service. As the result, it turns out that nobody else can provide such a competitive price with the quality of the used grand piano with the after-sale service in this area. Therefore, this store deserves what they have earned from my part, and I will be waiting to set a schedule with their piano technician to work on my piano after the dlivery. : )

St
Review №67

What a nice place, beautiful show room, amazing selection and gentle sales, I strongly recommend people who want to buy piano, just come and visit this place. sales Cheri gives you exactly what you are looking for. I am a father and I am wanting to ask my son to start learning piano,most parents need to consider that your child will keep learning piano or will not. get a less expensive one first, here you can find a good deal!

Do
Review №68

We appreciated the low pressure sales atmosphere at Northwest Pianos. Terry Winstead was very helpful in answering all our questions. Northwest Pianos had a good supply of used pianos from which to choose. We had time to make an informed decision as a family about the purchase & did not feel pressured to make a fast decision.I also appreciated their thoughtfulness to call and let me know about the parking lot being worked on a day I might be returning to the store.If you are looking for a new or used piano give Northwest Pianos a try!!

Th
Review №69

Best decision going to NW pianos....Cheri helped me pick out the perfect piano. Not pushy but there to answer all my questions. The process was very easy. I recommend this store to all future buyers.

Br
Review №70

I called with many questions related to purchasing a piano: valuing a piano, size, pros/cons, serial numbers and models, etc. They took the time to answer all my questions and explained everything in a way that was very helpful. They were very kind in the process. I would recommend this piano dealer if you appreciate great customer service.

Ni
Review №71

Selection good, atmosphere unpretentious, sales staff informative and refreshingly low-pressure. They welcomed my bringing several of my own experts in to assess the instrument I was considering (which I wound up buying). A good shop.

To
Review №72

Bought a baby grand from Northwest Pianos five years ago and recently upgraded the piano since my daughter is advancing in her skills. In both experiences, Northwest Pianos was very helpful and patient as we went from one piano to the next. Staff is knowledgable and expert in what they do. Its also comforting to see familiar faces even after five years unlike other music stores. Cant think of any other place where I would want to buy a piano.

Bi
Review №73

I had a wonderful experience at Northwest Pianos. The sales staff was very helpful and professional, especially a Chinese salesperson who helped me. The prices are exceptional and there is a big selection of pianos. I highly recommend this store to everyone.

Si
Review №74

I would like to give a 5-stars ratings! Great services and professional sales.I bought a Hailun upright from Northwest Pianos. It has romantic tone and great treble sound. We chose a mahogany one and love it very much, because it looks so unique! And also, their sales Laurel told me that they usually hold free concert for music education. I recommend this great store!

Er
Review №75

Beautiful pianos and additional recital space is nice. Trustworthy sellers and they are always willing to help and answer any questions. They strive for customer satisfaction. Would definitely recommend!

Gr
Review №76

As a piano teacher, my students and I have had wonderful experiences working with Northwest Pianos especially the salesperson, Cheri. Not pushy but there to answer all my questions. Northwest Pianos has a great selections from used upright pianos to concert grand pianos. There is a new beautiful recital stage as well. I highly recommend this store to all Seattle/Eastside buyers.

Ze
Review №77

NW pianos is the only store I would recommend to anyone looking to purchase a high quality piano. The employees helped me choose the perfect piano for my family and didnt just steer me towards the most expensive ones but showed me all types of price ranges until I finally decided on one that best suited my needs. I appreciate the time and energy that was spent with me throughout the decision process.

Al
Review №78

It is always good feeling about visiting this store. Good concerts, good treats, good people to share the same values and interests. Remain me small lovely community.

An
Review №79

Northwest Pianos has a great selection of quality, well-prepped pianos at good prices. After shopping around, we found they have the best selection of used Steinways in the area! The sales staff are extremely knowledgeable about pianos and they are very welcoming. They make the piano buying experience enjoyable without a lot of pressure. I would definitely recommend Northwest Pianos to anyone shopping for a piano!

Zh
Review №80

I have been looking around for a good quality pre-owned piano around the area for a while. Northwest piano has the most options. I was able to try and get advice from professional staffs, and finally found the piano I like!! Plus they deliver for free!!! Such a wonderful experience!

Bo
Review №81

Price is too expensive compared to new ones. No room for negotiation. But staff is friendly and helpful.

Su
Review №82

I have been playing piano for more than 15 years. When I was young, I always been wanted to buy a grand piano and play it at home. However, my family was poor back then, the grand piano had become my dream.I walked in Northwest piano a couple weeks ago with the idea that they are just like any other piano dealers in the area, who were arrogant and prejudice. However, I was wrong. Cheri was so helpful and kind to me even when she knows that I do not have much money. For the first time I felt like that she was not trying to make money off me. She was only there to help me find a right piano, because she told me she loved my music.Cheri was very patient. I still remembered that she had to charge my credit card through 4 different transactions in 4 days. She had to come in to the store even when she was off just to help me with my credit card transactions.The whole thing took about a week, and I was finally settled on a white 55 Kawai grand piano.

Ni
Review №83

Purchasing a piano can be a daunting task as its a very large purchase that will likely be the focal point of your home. Northwest Pianos understands this and has the expertise and passion to ensure you will find the perfect piano. Whether its for personal use and enjoyment, family gatherings during the holidays, or even a dramatic statement piece, Northwest Pianos will guide you to the best possible outcome!As an avid piano player and owner, I would recommend Northwest Pianos for any scale purchase. I have had nothing but fantastic experiences there and find them to be so much more than simply professional. If you are looking for something truly special, Northwest Pianos is the place to go. They have a great selection in a broad price range and excellent customer service! They will truly go above and beyond to find you exactly what you want.

Ya
Review №84

My friend recommend this piano shop to me. I had a great experience with northwest pianos, their tuning service is great. The sales staff are very professional, polite and responsive. I highly recommend this to my other friends who are interested in piano. It seems like they also provide piano training.

Ga
Review №85

I visited a couple other piano stores across the Seattle area whose sales representatives seemed slightly disinterested in the restrictions I needed for a piano which were: playable in a small apartment and, not a full-size grand piano.I had been recommended Northwest Pianos after moving to the area, and Im very glad I decided to come back here. Cheri was super helpful, and cared about my playing experience the most, which is important if you end up buying a hybrid grand piano, or any piano for that matter. She was very informative, let me do my research, and didnt seem at all rushed to get me out of the door, but more concerned with the right piano for me.Ill be back once Im ready for a full-size grand. Theres a great selection of uprights, grands, and electronic keyboards, all at completely affordable prices. The staff obviously knows what theyre doing here.

An
Review №86

As the owner of a large music school in the Puget Sound area, I exclusively send our students to Northwest Pianos. Why? Because theyre honest, hard-working and provide our students with the best prices for the best pianos, both digital and acoustic. We are thankful to have a close relationship with Northwest Pianos and are confident in their professionalism and product.

SA
Review №87

Great service! Thanks Cheri Klavano, she is wonderful. She treated us like her friend, I am 100% happy with her service !

Bi
Review №88

Hands down the best showroom floor in WA. Was pleasantly surprised with the selection available. Ask for Cheri or Terry and youll be in good hands. Theyre amazing!

Ca
Review №89

As a pianist and pedagogue, having a local shop that cares about the community and offers decent pianos at affordable prices is invaluable.. Beyond their normal services, they also donate community outreach time, including hosting performances. Go check them out!

Kr
Review №90

As a piano teacher teaching in Bellevue, Ive worked with Northwest Pianos for over five years. I have purchased a grand piano and recently a hybrid piano, held multiple recitals at their location, referred students to purchase a new piano or upgrade their existing one, and also have had some wonderful students referred to me. Both Cheri and Terry have been working there as long as Ive been working with them. I have never felt pressured to buy something or go beyond my budget. When I refer my students to NW Pianos, I reassure them that Cheri and Terry will be happy to work with whatever budget they have in mind. Ive always enjoyed clear and prompt communication from small to big matters from them. Cheri has helped me numerous times with things like booking recitals, finding a good piano mover or technician. NW Pianoss customer service is top quality and they do it in such friendly, down to earth way. You really feel like youre at a neighborhood shop--only youre looking at gorgeous, beautiful and valuable instruments. I highly recommend NW Pianos!

fa
Review №91

A friend (who is an experienced piano teacher)recommended this piano shop to me three years ago when I just moved here. My daughter and I were thrilled by the varity, quantity and quality of their piano collections. The price is very competitive, service and warranty is great.On my recent visit with friends, I found they even have a Chinese speaking sales lady to help Asian customers. Very thoughtful.Denifitely will recommend NW Piano to friends and families.

Va
Review №92

This was my first time buying a piano and I received a few recommendations from friends regarding Northwest Pianos. The service was amaizing and Cheri helped me choose the best piano for my needs. The selection at Northwest Pianos was the best around. They had grand piano to electric, which catered to a verity of needs. They were no pushy sales associates and made me feel like family. Not only did I get wonderful service, but they also have excellent pianest come play at the store for all to enjoy.

Yu
Review №93

Awesome pianos they have! As a piano lover, its great to get professional service from their staff. And the price was in my budget also!

Ja
Review №94

Excellent selection of pianos. Friendly, professional staff with great customer service - very courteous & helpful! Highly recommend!

Ps
Review №95

The friendliest and most professional piano store I have ever been to and possibly the best place to go for pianos in the northwest!

Ti
Review №96

I am a perfectionist. And I love piano. Where can a perfectionist find the best for himself? Northwest Pianos is the unique answer!!!I just moved to Seattle last month and planned to settle down here. I needed a totally new piano for me and my family. Ive been looking for the best piano seller for such a long time, on Google, Yelp, including Craiglist. I also asked my friends and colleagues for advice. Northwest Pianos turned out to be the best piano seller Ive ever run into.Northwest Pianos has a bunch of famous piano brands, and various models. The representatives there are extremely nice and professional. I gotta especially thank Laurel Liu. She helped a lot. She is familiar with almost every product in her store. Super professional.Not only high-quality product, Northwest Pianos also provides excellent customer service and piano training program.If you are looking for a perfect piano, Northwest Pianos is the place to go.

El
Review №97

As a teacher, I find this place has the best selection of my favorite Yamaha pre-owned brand to break the price, with exceptional quality made in Japan. My students have enjoyed the friendly service they received.

Yi
Review №98

Piano shop with upright style to concert grand piano. Some recitals hosted here. Now with a private room for performance and recital

pe
Review №99

Wonderful people! And an AMAZING range of exquisite instruments from multiple innovative producers.

La
Review №100

Northwest Pianos offers, a fine collection of pianos for sale: whether new or pre-owned, you can rest assured that if you buy from Northwest, the piano you receive will be of the absolutely highest quality. They offer pianos of all styles, from grands to uprights, as well as some of the top piano brands. As a retailer of the musical accessories, we can confidently attest to the quality of the instruments Nortwest offers; if youre in the Bellevue area and are looking for a new piano, dont miss out on Northwest Pianos.

Information
72 Photos
100 Comments
4.8 Rating
  • Address:13310 Bel-Red Rd #100, Bellevue, WA 98005, United States
  • Site:http://northwestpianos.com/
  • Phone:+1 425-241-8835
Categories
  • Piano store
  • Music store
  • Piano repair service
  • Piano tuning service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–3PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:12–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Similar organizations