I rent a storage unit and regularly rent Uhaul vehicles at Factoria Security Self Storage. I appreciate that I am always treated with kindness and respect by the staff here, and they are up-front with everything I need to know. The facilities are clean, and I have felt safe being there solo after hours, which is especially important to me as a woman. No creepy vibes. Just get what I need done! Im grateful to them for making my move smoother!

I have had a great experience moving into a unit and renting a moving truck! Both gentleman at the front have been extremly helpful and kind! Plus the storage warehouse is HUGE which is a bonus😊

Made a delivery to Factoria security storage in Bellevue WA... Semi truck friendly.....

The Best Team to take care of your Storage needs . Love this place .

Helped our friend move his and some of his parents belongings to his storage, which was in Factoria Security Self Storage, and I must say we were highly impressed with their security, the cleanliness, and employee politeness this business had. Excellent service. I would highly recommend their storage units.

Friendly professional staff. $ a little more than others, but all inside; nicer, cleaner. Full service spaces, trucks, supplies. A+

Factoria Security Self Storage is a very secure facility with friendly staff. I would highly recommend this facility for all of your storage needs.

Super nice guys and very helpful. They made the process of setting up my storage unit not only easy, but fun as well. Extremely fast and professional plus good conversation. Highly recommended!

I moved in to a unit and the rolling door barely worked. The units are old and havent been cared for. They were repainting the outside and the front entrance was blocked several times. Also, the painters would block the narrow area when you drive out of the facility and you would have to wait til they moved their equipment. Numerous times the front door was broken and you had to go in through the back entrance which meant once you were in you had to turn around to get out and hope there werent other cars or you couldnt. As for the staff, when I went to move out I went into the office and told them I would not be renewing. I again told them on the last day and each time was told I had to come get them once everything was moved out. They close at 6 - well they are suppose to but one of the staff guys ALWAYS would take off during the day and early and lock up. I was there before 5 on my last day, the man had already left, I cleaned out the unit, left it open, removed my lock, and left the unit clean and open. 2 weeks later they email me they are starting lien against the EMPTY UNIT for nonpayment. They are idiots - DONT MOVE THERE!!!!

I have stored things at many storage facilities before and know the difference between OK sites and really great sites. Factoria wins the prize where this is concerned. Ben and his team give top notch professional service and the rates are reasonable. The facility is clean and well lighted, you drive into the building, so thats awesome on rainy days. I recommend this site to all my friends.

I really appreciate the professionalism and friendly candor at this storage facility. If I can be honest, its really like coming home. I feel very fortunate to have found this facility and its top notched staff. No. Ben did not pay me to write this review. Its my genuine experience. Carl a life long customer.

I would rent with Ben again!5 star service.I rented a u-haul from them.I would highly recommend them!They also saved me money on storage rental fees when I paid 6 months in advance!

After a terrible experience with my stuff at another facility, I made the choice to move my things to the Factoria Security Self Storage in Bellevue and boy what a difference! The customer service is spectacular and they walked me through every single step making the transition smooth and without any misunderstandings. The staff are very knowledgeable, the actual storage space is clean and the location makes it easy for in and out visits. Thank you!

We rented our storage unit from LeonDrae. He was very helpful and a pleasure to work with. This was our first time renting any kind of storage, and he made our experience great.

Amazing customer service. The manager there is so nice and accommodating. This unit feels safe, the temperature is nice and warm in the winters and cool in the summers and I cant imagine storing my stuff anywhere else

Clean and well organized space with relatively easy access. Exit from storage building is a bit odd but not difficult. Staff have been very helpful in my limited interaction with them.

This is my first time renting a storage unit,and Im so happy that i choose factoria public storage, Carrie made everything so easy, she explains everything so well Ill definitely tell my friends about them,Thank you Carrie.

This facility receives 5 stars because of individuals like Ben and Reggie. They are customer service minded professionals that are genuinely concerned with your satisfaction.That being said, I have two slight complaints. The first is with the temperature setting in the wintertime. Please turn the heat up a little. This keeps the dampness out of the furniture and clothes I have stored at your facility. Second, please caulk the exterior wall panel seams on the building - I have a unit on an exterior wall and the seam between concrete wall panels is not sealed well, letting cold, moist air into my unit.

Ben and his staff are exceptional. Highly recommended.Thank you,Todd BrendenAccess Gentle Moving

Have used them for years! Great staff. Nothing beats them

Jennifer was very nice and accommodatingAll of the staff have been super helpful too!

This is seriously the best storage site in a 50 mile radius

Just great. Efficient, responsive.......

Nice people

Its OK

They have a bathroom!