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Tempur-Pedic Flagship Store - Bellevue, WA
929 Bellevue Way NE, Bellevue, WA 98004, United States
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Tempur-Pedic Flagship Store - Bellevue, WA
Comments
Cy
Review №1

We were so lucky to come to yr flagship store. Yvonne treated us so well. She helped us to resolve an issue with a retail store that was unable o deliver a mattress! We feel so much ettr.Thanks again!

As
Review №2

Kirby is so patient and knowledgeable. He made the whole process really easy. He helped us find the perfect mattress and pillows!

An
Review №3

We were searching for a new mattress, and David was so easy to work with throughout the process. He was patient in helping us figure out which mattress worked well for us and answered the many questions we had for us. He was thorough in helping us feel more knowledgeable in our mattress search. He made us feel very comfortable while we were trying the different mattresses, and we were able to try all the mattresses we were interested in several times.Overall, I really loved interacting with him during our mattress shopping process, and I walked out of the store more confident and knowledgeable in my mattress search.

St
Review №4

If you ever visit this location, Kirby is the guy you want helping you. He was incredibly knowledgeable, informative, and most importantly, friendly!

Ro
Review №5

The staff here are awesome. Kirby in particular has taken great care of me and made sure I was satisfied with my ourchase. Would recommend stopping here to anyone looking to get a tempurpedic bed.

So
Review №6

Yvonne was super helpful!!! Shes very knowledgeable on the science of sleeping! This helped us make an informed decision on our mattress!

Em
Review №7

We are loving our new mattress! Thanks for all the help David! You made the entire process fun!

so
Review №8

Yvonne was great! Really took her time her time with us, patiently and informatively.

Ji
Review №9

David and Kirby are both super friendly, helpful and knowledgeable. David was able to find the perfect bed for both of us. There is non pressure approach here which I appreciate. You can tell they love working here and they are passionate about the the brand. We came here because we have so many friends and family who love their temper pedic we had to check it out. So glad we did

Ru
Review №10

Kirby and Yvonne were nice and helpful. They got me the best deal, which is awesome.

Ju
Review №11

Yvonne was amazing and super helpful in finding out our pillows and our future mattress. Helped us demo, and learned a lot about sleep! Thanks

Ky
Review №12

Excellent service, very kind to the entire family that came. Thanks for being so patient and kind to us Kirby.

Ca
Review №13

Yvonne was simultaneously incredibly helpful without being overly pushy! We had a great experience at this store and would highly recommend!

Ha
Review №14

Friendly and helpful crew. Happy with their service.

Je
Review №15

Yvonne was great and really spent time figuring the right bed for me

yu
Review №16

Kirby is doing an awesome job to help mechoose the best mattress

Sa
Review №17

Kirby was the boy. Amazing service. Amazing person

Ab
Review №18

David was instrumental in us finding our next mattress and we cannot recommend him enough! The store was SO clean and put us at ease immediately. Thank you thank you!

No
Review №19

Kirby is very helpful; great customer service and all this with a great personality.

Fa
Review №20

This store is fantastic and my first experience with the Tempurpedic brand. I kinda thought it was all hype but working with Kirby at this store made me take a small risk with a few pillow purchases. Theyre amazing. Ill be back for a bed in the near future.

Je
Review №21

Big ticket purchases are usually daunting but David made the entire process effortless and pleasant. Twice. He was so patient with my parents while I played translator that I stopped in later to try out the mattresses myself (and also ended up buying one.) The store and bed setups are clean, they enforce a customer limit, and we felt safe testing out a few lines. David listened to our needs, left us to take our time, and made great suggestions for pillow/mattress combos. It was a great experience overall and we really felt taken care of.

Fr
Review №22

Can’t say enough good things about this place. I made an appointment, turned up, had brilliant customer service and ended up spending money on a product I feel informed about and confident in. Kirby was a great salesman who spent the time to learn a lot about me, my family and sleeping patterns abs traits. Obviously this is in Bellevue and extremely high end so you expect good customer care but honestly this is some of the best I’ve experienced.

Ti
Review №23

Brody, a store manager, was very knowledgeable about the products and guided us through their product lines. We got to sleep on 5 mattresses. We were still unsure about the mattress but with their generous exchange/return policy, we decided to get one to try.This was an one-hour private shopping session. Brody was wearing a mask and being conscious about social distancing.

Li
Review №24

Bellevue tempur-pedic was an excellent experience. David our salesperson listened, had great suggestions and the store was very well sanitized!

Ma
Review №25

Kirby is really good and helpful, the stuff are all very helpful. Thanks a lot!

Se
Review №26

David our representative was courteous, professional, and knowledgeable with our very first Tempurpedic experience. He was receptive to our needs and answered all questions my fiancé and I had. Thank you so much David!

To
Review №27

Kirby was incredible! This guy is hilarious and a asset for Tempurpedic! Mahalo Nui Loa!

Ka
Review №28

Best experience ever with buying bedding! You guys -THIS IS THE REAL DEAL. The best bed I have ever laid in, period. The Ferrari of beds. No joke. David was outstanding. He should do stand up - he’s quite the funny guy! Not to mention, he really knows his stuff. He was there to answer questions and test out the beds but not overbearing. He gave my husband and I space to talk things out and wasn’t “sales-y” in the least bit. My husband has trouble sleeping and I have bad back pain and we are confident this bed is going to fix those issues for both of us. Thank you David and Tempur-Pedic for everything. We are so excited to get our bed in a few weeks!!!!

Je
Review №29

David is amazing to work with! Very personable and knowledgeable. And patient as we made our decisions :) A really satisfying experience.

Ju
Review №30

We love our new bed!! Worth every penny. We had the best help figuring out what would be the perfect bed for us. Our sales person Brody was friendly, knowledgeable and very careful that everything was Covid safe. Since we were older we were given an appointment with only us in the store. There’s handy parking too.

Je
Review №31

David was a great help in our search for a new mattress. Very great experience overall.

Ja
Review №32

Yvonne made it so easy and fast!

An
Review №33

I worked with Brody the store manager and boy was the experience amazing!! Talk about customer service and finding the right item to meet my needs. He made sure both my wife and I were happy before making the purchase and went above and beyond. I believe this is a newer location but a must go if you are looking for a new mattress!! Thanks Brody!

An
Review №34

I had such a lovely purchasing experience with David. He is very knowledgeable, focused on my wants and needs of looking for a new mattress and is also a very kind and thoughtful person. I also had a very positive experience with their customer service members from headquarters throughout the whole purchase journey.

mi
Review №35

David was an excellent salesperson. I felt he was interested in my wants and needs. He was thorough with his explanation of the bed and remote. As my current mattress is a 22 year old Temper-Pedic I am in awe of the need features. Give David a gold star!

In
Review №36

David and Kirby!! Wow!!! Thank you for your service. When we came in David let us enjoy the mattress and gave us space to review it without feeling pressure of a sales associate standing over us. He explained reasons to get and not to get the adjusted frame, and because of his explanation we didn’t get the frame but had so much confidence in David wanting our best interest and not just a sale we ended up buying the mattress on the spot. Thank you both for your help!!

Na
Review №37

Our experience with Tempurpeic has been fantastic! Thank you Kirby for your expertise and patience in working to ensure we found the best mattress for our needs. We will be sending our friends and family your way!

Ji
Review №38

Excellent service and information. Had a fantastic customer service experience with zero pressure to make a purchase.Truly enjoyed the informative briefing and taking the time to explain the details; I was in there for over an hour. Thanks Brody, I love the mattress!

Ca
Review №39

David was great. Collegial, inviting, knowledgeable. Perfect

Br
Review №40

Amazing staff! They helped me pick out the perfect mattress and definitely went above and beyond with their customer service. My mattress buying experience was completely stress free.

SA
Review №41

We had a great experience with Brody. The store is really nice and the customer service is perfect. Brody was very reactive and helpful. We love our new mattress!

Ti
Review №42

This store was very clean, and it was easy to keep distance while still experiencing all of their products. All mattresses and pillows were sanitized and there were protective coverings for each person. This was great! 😎

Sa
Review №43

David helped us with his incredible skill, knowledge, and care. We found the perfect mattress in a timely manner, and we couldn’t be happier. Thank you, Bellevue Team, for such a wonderful experience!

An
Review №44

David was great. Very knowledgeable, did not hover, but was attentive. Did not feel pressured to buy. Was positively a very different experience than trying Tempur-Pedic mattresses at a general mattress store.

Al
Review №45

David was great help. Thank you!

Yu
Review №46

We came in Bellevue store, looking for pillows. Kirby and did awesome job and he helped me with a huge problem. I have hernias in my back and almost every morning I woke up with headaches or back pain. We bought two pillows for me and my girlfriend. I spent almost all evening in bed and first time for a long time my neck is not hurting and I feel so good! Thanks for this guys, I think we will come in this place again for another purchase😊P.S thanks from big Russian guy 🙂👍

An
Review №47

We just got our very first Tempur-Pedic bed delivered this morning and we have Kirby to thank for the amazing purchase!! If you are considering buying one of these mattresses go to this store!! Kirby was so friendly and knowledgeable about every mattress and pillow the company had. He helped us find our perfect mattress and pillows and we can’t wait for years of amazing sleep starting tonight!! Thank you Kirby!!!!!!

Au
Review №48

Kirby is amazing, his knowledge and patience made the purchase experience great!

Ad
Review №49

Recently I went to the store trying to find a pillow. I asked question to salesman but was ignored. I waited 15 mins but he just skipped me and served other customers. Even that customer reminded him I was still waiting. Maybe I am just buying a cheap pillow and not worth this attention.

Li
Review №50

Davis was very patient and helpful with us. And we love the beds - hard to pick the right one!

Ha
Review №51

Wonderful, quick, efficient and clean/safe experience. David was wonderful

No
Review №52

I am very happy and impressed! Our whole experience was friendly, respectful, and no-pressure. 💯 recommend, Brody was amazing!

Ji
Review №53

Great experience with great customer service. Brody is a very kind and helpful staff in the store. Come and check it out if you really like tempura-pedic or would like to try.

Je
Review №54

David was awesome. Great experience and super excited about our new mattress.

Ga
Review №55

We wanted to purchase a tempur-pedic mattress and wanted to try it out before buying it. We were not sure how that would be handled at the store because of COVID restrictions. We went to the tempur-pedic website and were happy to see we could make an appointment to try things out. We arrived and Brody greeted us warmly and proceeded to show us around the store. We were the only people there for at least 20 minutes, after that another couple came in. That was it. A huge store with two sales people and 4 customers. Loving that. The store was extremely clean and everything was sanitized. Brody provided us with clean covers that we could put on top of each mattress as we tried things out. He answered all our questions from personal experience. He understood what we were looking for and was able to recommend the best set-up for us. In the end, we purchased a great mattress and a killer base. No pressure from Brody at all. The products sell themselves; they are just that good. The customer service was among the best we have ever had. We are very grateful for a wonderful shopping experience and beyond excited about our new purchase.

Mo
Review №56

Kirby Fralick was an excellent and very patient sales person. He helped me find just the right fit with my mattress, sheets and pillows!

Sh
Review №57

Covid-19 safe and a very informative and productive shopping experience. I am a 20 year Tempur-pedic owner and now a owner of a new and improved model.

Na
Review №58

Had such a great experience picking out a mattress at the Bellevue store. Kirby Fralick, one of the sales associates was very patient and helpful at narrowing down the different options based on my sleeping habits and needs. He was patient as I tried out different mattress styles and had great recommendations! Made the whole process seamless! I’m very excited for my mattress to ship :)

Zh
Review №59

My wife and I had been shopping around for our perfect mattress, we tried 6 other mattresses/brands before getting the Tempur-pedic. Kirby and Brody helped us to find Adapt Medium and the ERGO base, this combo is honestly life changing! Im so glad that my wifes back pain has gone after one week of using the new mattress and base. Thanks Tempur-pedic Bellevue Team, we had a great experience with great customer service!

Li
Review №60

Simple process even during COVID. Store was clean and we were able to try out a few mattresses and narrowed it down in less than 30 mins - informed of the white glove delivery process and had amazing follow-up throughout the process. Thanks Brody!

Gi
Review №61

I have had a Tempur Pedic for 10 years now and was looking forward to get a new one, for my new bed. With Covid I was stuck outside of town, so I called the store with the hope of getting some details. I was pleasantly surprised when *Brody Rodgers* answered the phone and spent all the time needed to explain the differences between the different new mattresses, to me. Helped me identify the right mattress that meets my needs, and then made sure the process goes through smoothly.Very happy with the service!

Ju
Review №62

We have purchased a lot of mattresses in our time. From less expensive ones to more expensive ones (even those ones that come in a box to your door) and they all felt great at first and then within a few months...horrible. So, we decided to check out Tempur-pedic. Ahhhhhh! They felt great! We also had a wonderful salesperson help us named Brody. He was knowledgeable and took the time to listen to us. We came back a few times to lay on different ones. Then we came back a few more times but each time Brody helped us yet gave us the space to experience the two we narrowed it down to. No high pressure sales but was there to answer our questions in person and over email. We bought the King Pro Adapt with adjustable base. Love it! And still love it! I have a really bad back and the mattress has actually helped with the pain. We loved it so much and Brody, we just called him up and bought another one for our guest room. This mattress is worth every penny! They will have our business for life.

Bi
Review №63

The store, displays and Brody were all perfect, especially as contrasted to the indifference displayed by the Sleep Number store a few blocks away. Quality, presentation and salesmanship won the day.

Ra
Review №64

Had one of the most pleasant experiences here last weekend. Brody, their store manager, is extremely helpful and goes out of his way to make sure things are as in line with the customer needs as possible. No pushy salesmanship, straight forward pricing, and a comfortable atmosphere. Highly recommend this store if youre looking into Tempurpedic!

Da
Review №65

I stopped in looking for bedding and some pillows after hearing good reviews from friends. I wasn’t in the market for a new bed but now I’m seriously considering it. Customer service is top notch, I can see why it’s listed as a flagship store. Keep it up and I’ll be back for that tempur breeze

Br
Review №66

Awesome experience! Nice showroom and the staff is great! Super low pressure. Kirby was super friendly and answered all our questions. No pressure sales here. We walked with a quote and visited a nearby competitor and for 1 didn’t like the product and 2 didn’t like their pressure sales approach. After lunch we came back and made the purchase. We are super excited to add another Tempur-Pedic to the household.

Ad
Review №67

Great customer service. I was the only person there and had the full attention of two employees. They walked me through everything, set me up with the best deal they could, and delivered my mattress ahead of schedule.

A
Review №68

Clean, well laid out store with knowledgable staff. Worth a test drive if you are in market for a mattress. 2 friends have their mattresses and swear by them.

su
Review №69

Visiting Bellevue flagship store was the best part in my purchase of new tempur pedic mattress. Brody was super helpful in picking the right mattress for us. I’d really recommend this store to anyone who is thinking to upgrade their mattress to get a good nights sleep :)

As
Review №70

If youre reading this, its because youre on the hunt for a new mattress. Well LOOK NO FURTHER! Tempurpedic is the way to go! We checked out here and Casper and the choice ended up being very easy. We met Kirby as soon as we walked in and felt so welcomed by him. His personality is so great for this line of work. Hes professional, fun, friendly but also knows how to read his customers. He matched our excitement and could quickly tell if we werent loving a certain mattress. Kirby made our mattress buying process so refreshing and exciting. He congratulated us several times on purchasing our first home and knew how important a new mattress was to both of us. We ended up with choosing the Luxury Pro-Adapt Firm and CANNOT wait to have many many wonderful nights of sleep. THANK YOU SO MUCH KIRBY! YOU ROCK!!

Pa
Review №71

Great service and amazing products! Kirby was great took care of us, super knowledgeable and friendly. He is the guy to go. The bed, I haven’t slept so peaceful and fresh in ages!

Jo
Review №72

Great place to try pillows and find what you like

Ju
Review №73

Kirby is very friendly and knowledgeable. He walked me through each mattress and pillow combination, attentively listening to what I thought about each, and helping me find the best combination and deal.

Ch
Review №74

I have a couple of friends that bought this brand so I went to new store on Bellevue Way. Good demo and plenty of choices. Once I made the decisions and purchased, the mattress was delivered the next day. 90 day free trial but that will not be needed as I am enjoying the new mattress.

Za
Review №75

After 15 years with the same mattress my husband and I knew we needed a new one. We went to Bellevues Tempur-Pedic earlier in the year to test out beds and had our 1/4 year old kiddos (not ideal haha). Kirby was amazing. He was patient with us, explained every mattress in full detail, never pressured us at all and was great with our kids. Fast forward to literally the last day of 2019 we went in this time without the kids and spent hours with Kirby going over pillows and mattresses that would work best for us. The process was amazing and he was able to get us the best deal possible while making sure he valued what we needed. We would recommend this store and Kirby without hesitation. Thank you Kirby for your help!!!

Ca
Review №76

After 10+ years with our current mattress, we knew it was time to for a new one and Tempur-Pedic was our first stop. Kirby was incredibly knowledgeable - asked a lot of questions so he could point us in the right direction. We never felt pressured and when we purchased our new mattress, we were confident we had found the right one. Thanks Kirby for your help! Well definitely recommend friends to go see you if theyre looking a new mattress.

Sp
Review №77

David was a great help, wonderful staff and location. Not pushy at all. David made the experience pleasant and easy and unrushed. Highly recommended.

Mi
Review №78

No pushy sales staff, very knowledgeable, comfortable showroom with lots of options to try out!!! Go see Kirby, he will set you up for a great nights sleep!!!!

Sh
Review №79

My Tempur-Pedic mattress arrived this week - right on time, as promised. The entire experience was great. I decided to visit a Tempur-Pedic store since I wanted expert advice. When I called to see if they would be open at the time I wanted to come in, I spoke with Kirby. He greeted me as soon as I entered the store. He carefully reviewed several types of mattresses with me. He asked what I thought were important questions, such as:1) did I have any issues that concerned me (I have a bad back!)2) what type of surface would I be putting the mattress on3) how high off the floor would the mattress sitKirby then recommended the perfect mattress for me. He set up a delivery date and the mattress came right on time. And I even received a call the next day to see if everything was in order.Its nice to know I have a 90 day trial period, even though I dont expect I would ever return the mattress.

le
Review №80

My wife and I were looking for a new mattress and after doing some research we decided on Tempur-pedic. I would highly suggest this place, Kirby Fralick who is aStore Team Lead was very patient with us and our two children. We were able to try the various beds to determine which one would be best. I look forward to sleeping on our new bed.

Sh
Review №81

We recently completed our first new mattress purchase. We looked at a few different brands and loved the selection at the new Tempur-Pedic Flagship in Bellevue. Kirby provided a low pressure and informative sales experience at the showroom and we are extremely happy with our new mattress and ergo base. We loved the Tempur-Pedic puppy gift for our daughter and post sales support from Kirby and David.

Ci
Review №82

My mattress needs turned out to be very complicated and onerous. Brody Rodgers, the store manager, smoothed the way for me to try one mattress and end up with a different mattress. He took my needs into account and was very responsive to each of the numerous emails I sent him. Especially because of Brody, I give this store my highest rating. Thanks, Brody!

Al
Review №83

Amazing service!

P8
Review №84

Very nice and professional!

M
Review №85

Beautiful store, helpful staff

Ba
Review №86

Kristina is fabulous!

R
Review №87

Yvonne Dumm, our salesperson, is terrific. Highly recommend her and her store. Excellent service, excellent products.

An
Review №88

Yvonne was wonderful. We had an amazing experience and are beyond excited for our dream mattress. Go see them ASAP, it will forever change the way you sleep.

Os
Review №89

Excellent service, we were taken care of by Kirby and thanks to his attention and help we left very satisfied with the purchase. Kirby showed us all the products available and guided us to buy the best for ourselves. Excellent service, totally recommended.

Fe
Review №90

Kirby helped us find the mattress we needed. Very nice and knew the product very well. We are very satisfied with our purchase

Er
Review №91

Excellent service, Karby was very kind and gave us information about the products and allowed us to test them with all the 100% recommended protocols!

De
Review №92

Kirby was super nice to us and took the time to explain all the different mattress options he is super positive and has quite a bit of positive energy. He was super patient and it shows that he really likes his work, excellent customer service and took the time to listen to all our preferences, we will return for sure to buy another mattress from him, thanks Kirby!

Information
98 Photos
92 Comments
5 Rating
  • Address:929 Bellevue Way NE, Bellevue, WA 98004, United States
  • Site:https://tempurpedic.com/tempur-pedic-stores/tempur-pedic-bellevue/
  • Phone:+1 425-448-7987
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Sleep clinic
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:12–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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