Top notch alignment! Set my Porsche up just right with steering wheel right on center. Saved me from adjusting tie rods to center the steering wheel which I had to do for some of my economy cars done at a quick alignment shop. Well worth the extra cost.
Fantastic work! Need any alignment or suspension modifications on your Tesla highly recommended them!
My Kia Sportages alignment feels so much better after the adjustment. The mechanic was also the receptionist. He was able to explain to me in person what had gone wrong with my cars alignment after a body shop and my dealership both failed to observe and adjust. Definitely coming back for other car issues in the future.
Took my 2004 A4 Avant in after rebuilding the suspension and adding coil overs. They did an amazing job getting everything into spec, 204k miles and drives like new! Will definitely be back with my other cars. Most alignment shops and even the dealer wont put the effort in like Tru-Line, I would know as I was a Audi tech for 6.5 years. (I put the effort into my alignments but know many other techs did not).
Brandon was awesome, he completely dialed in my suspension, car drives better than it did new!
Truline aligned my 550 Maranello yesterday, and now it drives like a brand new car. Brandon and his team were a pleasure to work with from start to finish, and I am very grateful for their help. Thank you!
Great place and they truly know how to align a car for proper performance. I knew I was in the right hands when Brandon asked me if I typically was a solo driver or had a passenger and what I weighted so he could setup my car properly.
Amazing service as always.I have brought 3 different cars for alignments and Im always amazed at how much better my cars drive after a visit here.Byron & Co are also excellent at understanding what your cars will be used for, and will set up your alignment to suit your needs.Any car that gets track day usage should make at least one stop by Tru line. They will work with you to understand what your goals are and how to best balance tire wear and lateral grip.Cant say enough about this shop. Serious craftsmen, and the prices do reflect the quality of the work.
Very detailed. Old school and new school techniques. Skip the chain shops and get your work done right the first time.
I got my 2018 Cadillac ATS-V aligned and corner balanced by them after I installed coil overs. Byron and his team are great to work with! My car finally drives straight after 4 months of trying different alignment shops.
Excellent job. I was referred to this place for alignment after hitting a curb and uneven tire wear. What a difference after the job was complete. Pleasure to drive my manual Honda Accord again. Very noticeable improvement.Thank you!
I was searching around for a highly rated alignment shop that was familiar with fully adjustable aftermarket suspension setups. It wasn’t too long until I found Tru-line. I initially emailed to ask about a custom alignment and corner balancing for my car. I received a prompt response from Brandon that they are able to perform all the requested services and to call and schedule an appt. Upon arriving to the shop I met Brandon and we discussed about my car and what specs and settings I was looking for, what kind of driving I do etc. I knew right away I brought my car to the right place and felt at ease leaving it with Brandon to get my car dialed in. After it was done, the ride height was perfect and all alignment settings were to my specifications . I have to say my car has never handled so well for the many years I’ve owned it. It feels so planted on the ground and stable while nimble taking turns just driving around on the street. I could not be happier and highly recommend coming to Tru-Line for your custom alignment and corner balancing needs!!
Thank you! Great service. Fast and Friendly. Came in to switch to all season tires for the winter. Ordered tires from TireRack and were shipped to the shop directly. Will definitely come back in the summer to switch back to my summer tires.
Highly recommend this place for any suspension work for sprinter van. The own/CEO is very easy to work with and they also update you frequently with the status of their works.
Very professional, know exactly what they were doing, friendly staff. but I was made to wait for 40 minutes when I arrived for my appointment on time.
Excellent job. Very professional, knowledgeable. New tires and wheel alignment. Very helpful advice. Driving home, I could feel the difference. An excellent resource - Ill be back. No reservations recommending this shop. First class service.
Expensive(almost twice the market price) but they know what they are doing. My nightmare on the Elmstreet ended here
Great experience as always. I am very particular about my Mercedes and always use Truline for my suspension and alignment work. Car drives great!
Tru-Line did a great job on my 2019 4Runner. Byron definitely cares about his work and makes sure the customer leaves happy. Thanks for everything!
Truline is THE place for wheel alignment and suspension work. Weve taken our cars (BMWs) there for a while, and now my sons take their BMWs there as well. I just did my first tirerack.com tire drop and install and it was seemless with Truline. I love these guys!!
Took my 03 Z06 in to have the control arm bushings upgraded to more performance orientated ones, corner balance and aligned. Job was done in a timely matter and the suspension setup was top notch. Car is a pleasure to drive. I will be going for work in the future if needed.
I highly recommend Tru-Line Bellevue for any suspension and steering related service. After I installed a coil-over suspension system, Byron did a fabulous job corner balancing and aligning my BMW. In particular, he provided me with detailed before and after values of all of the adjustments and discussed the trade-offs involved with the various settings. If you want the job done right, it’s hard to beat Tru-Line.
About 5 months ago, I was in a collision t-boning around my driver-side front wheel. Collision repair company made some small functional repair but the car never drove quite right though nothing specific I could describe. Recently had issue with the steering sticking and took the car to Tru-Line in Bellevue. Byron was surprisingly fast getting me back an estimate. He assured me that the damage he found could not have been caused by anything other than the accident and even handled meeting the insurance adjuster and convincing them as well. He communicated with me throughout the process. Picked up the car today and it feels great to drive. I could not be more pleased with this experience.
Ive twice had Tru-Line install tires delivered from Tire Rack.The tires were installed quickly and well both times. Also in both cases I elected to have Tru-Line adjust the alignment. Both times, the car ran better than before the work and while, as noted by another reviewer, the alignment isnt cheap, I do think the cost will more than pay for itself in reduced wear on the tires and I get a nicer car in the bargain.
I am not at all surprised that the ratings are nearly perfect.I came in contact with Tru-Line when my dealer recommended it, and since then I have used their services about a half-dozen times. I cannot imagine a higher quality of service or professionalism than I have received.Every time I need tires, I consult with Byron, have them shipped to Tru-Line, and they install them. I have had alignment work done there as well. I could not be more pleased and strongly recommend them for any services offered.
First time at Tru Line. Very professional and helpful. Installed new tires and balanced and aligned. Also, they showed me I had 2 bent rear wheels on my 996 and made recommendation on repair or replacement. They also checked my brakes and did everything on time. Very knowledgeable and friendly. I trust Tru Line with my Porsche and will use them again. Highly recommend.
This was my first time using Tru Line, and I couldnt have been more impressed with their service and professionalism. Theyre a small shop and appear to be very proud of what they do. I had an alignment done and after a few general questions, it was apparent that these guys were alignment nerds and I mean that in the best way possible. They obviously know what they are doing and are meticulous about getting the right result not only for factory specs but for the expectations of the customer.Beyond the complete and detailed explanation of what parts of my alignment were off and what they corrected, I was very impressed with the professionalism and genuine customer service of the staff. While I was waiting, another customer who appeared to be a regular came in. She and Byron had a conversation that made it evident that he and his staff not only took an interest in doing the job right, but also in their customers. It was obvious from their interaction that she had great trust in them to do right by her and they honored it. The best part was I didnt feel like I was treated all that differently as far as level of attention or effort.A nice touch that was very impressive is that they left a personal note in my car thanking me for coming in and branded pen in a box that the staff had all signed with my name on it as a small gift for trying them out. Ive seen my share of gimmicks and marketing tag lines, but this wwas done in a much more genuine and humble way than giving me a coupon or anything like that. I drove away feeling very good about bringing my car there in the future.
Awesome experience, could not have gone better. Pete was super helpful, provided an accurate quote, fit me into the schedule short notice, and did great work! I will certainly be back.
I have been using Tru-line for over 20 years and have always found their service and value to exceed expectations. My cars all handle and ride better very time the work on them. I would recommend them to anyone who wants to have an excellent auto mechanic experience.
Came for an alignment and corner-balance. Byron was very helpful, knowledgeable, listened, and asked questions. It was a great experience and Im 100% satisfied with the quality of work. Ive also had friends go here in my referral, and they too were 100% satisfied.
Had my Tundra alignment done here and was very impressed with the staff and work performed. A+ experience!
The gentlemen at Tru-Line are in a class of their own. There really arent any words to describe them when other members of their industry are lumped in the same category. Talking with them and working with them, you know you are working with professionals who take pride in what they do and know what they are doing. They will advise what is appropriate and what benefits you. They do not need nor will they advise to do work for the sake of writing work orders....
Byron was recommended by a fellow British car club member several years ago and weve never looked back. He has expertly cared for our Jensen Interceptor, Triumph TR6, Toyota RAV4, Jeep Cherokee & 65 Mustang track toy. Cant say enough great things. Its a pleasure to deal with a man so courteous and knowledgeable.
It is always a challenge when you move to a new city to find someone to service your tires do not hesitate to call. Pete was amazing. The service center where I get my regular maintenance referred me Tru-Line. I was satisfied with the service and outstanding customer service. I will return in the future if I ever need service on my tires. I promise you will not regret.
Great reputation. Great guy. Great all around.
I was recently in an auto accident that required front end work on my vehicle. This repair was completed at an auto body repair facility recommended by my insurance company. They had to replace all the tie rods on the front end assembly and were to align the wheels as part of the repair. When I got the car back it drove worse than before the accident. I had it back to the repair facility to make certain everything was done correctly and that they had not missed anything. They looked it over and determined that everything was satisfactory.I drove it for a few days more but could not tolerate the poor handling. I took it into Tru-Line and had them look it over. They found that the upper tie rod connection was loose and that the front end was severely out of alignment. When I got the car back from Tru-Line it drove better than I ever remember it driving. I would highly recommend Tru-Line for any front end work and I also highly recommend that if you ever do get in an accident that you have them check out the repairs to insure that the work was done properly!
Weve been taking our vehicles to Tru Line since 1986. The folks there are reputable, kind, efficient, and highly skilled. We trust them with our vehicles brakes and alignment. Give em a try; youll be glad you did!
Very professional, excellent work the best in our region! We are lucky to have them in Bellevue, WA!
Ive had extensive work done at Tru Line, including subframe reinforcement, bushing and engine mount replacements, all new aftermarket suspension installed, new differential and drive shaft swap as well as standard tire mounting and steering alignment. Byron and Pete did an outstanding job with all of it. They were communicative all throughout the process and paid close attention to detail. After driving the car on track, I went back and described some small changes to how I wanted it to handle and Byron nailed the changes perfectly. This is the place to take your car for anything suspension related.
COULDNT HELP ME. EARLIEST APPOINTMENT IS LATE SEPTEMBERI HAVE TO FIND ANOTHER VEHICLE SUSPENSION REPAIR SHOP
Highly professional, conscientious workmanship and business practices.Top marks.
Exceptional service. Best in the business. Finished exactly when they said it would be.Immediate difference from before and after. If you are not close by, its worth the drive to get your vehicle aligned here, no question.If you are going to a tire store or elsewhere to get your car aligh to save a few bucks, dont. The extra cost is worth it.
I honestly cannot recommend Tru-Line highly enough!!Not only was this the best customer service I have ever received at an auto-shop, it is actually the best customer service I have ever received period.Byron and Pete are both incredibly knowledgeable, personable, accommodating and friendly.I originally brought my car in for an alignment (I bought it used a few weeks back and it was pulling to the right).I had been recommended to Tru-Line by Justin over at Redmond European, and other shop I cannot say enough about, and who I highly respect and recommend.Although the quote was slightly higher than some of the others I got, I truly got what I paid for.Although the alignment was a success Pete noticed that all 4 of my suspension bushings were cracked through, and one tie-rod was seized.Having a 3rd party warranty I immediately called the company who informed me that the tie-rod was not covered if it was seized from rust.Byron ensured me it was not, and offered to speak with the warranty company, who are notoriously difficult to deal with since they believe everyone is trying to rip them off.Needless to say Byron contacted me later that day to say that they had agreed to warranty the work, and I was booked in a couple of days later.Due to a mistake on my end, I missed my appointment, but rather than expressing any frustration Byron simply offered me another appointment.I have since gotten the car back, as good as new.The cherry on the cake for me was when I called for the 2nd time ever, Byron answered and said Hi Kevin....I was a little stumped for a moment since we had only spoken once before. It is this level of personal service that sets Tru-Line apart.If it is a service that Tru-Line offer, they will be getting all my business in the future.
Trust me, I bought into cheap lifetime alignment at PepBoys and did wheel alignment. They not only managed to knock my car out of alignment and they couldn’t fix it even after 3 visits to multiple locations. These guys did the alignment so bad that the MPG went down drastically and left turns were too dangerous. I can understand a people or a store having a bad day at work but this is outrageous as 3 different locations couldn’t do an alignment tells me something about how crooked many alignment shops are.Truline is suggested my one of my friend who tracks daily and I didn’t consider it earlier as it’s bit on a pricy side compared to many alignment shops but they do it right especially if your car is AWD. I would suggest people to do alignments at frame shops like truline because they know a thing or 2 about what they are doing. My car feels like a car again now and drives dead straight.There are many interns out there at chains like PepBoys and Firestone who wants learn stuff on your car.
I brought my F150 to get a leveling kit installed. They did a 100% good job. The tech and managers gave 100% good customer service. Im very glad I found this place.
Recently had wheels and tires swapped out. Very pleased with the experience. Pricing was straight forward and while more expensive than Les or discount tire, I was never concerned that my new wheels would be scuffed or scratched in the care of Tru-Line. They even packed up my old rims in the same shipping boxes my new ones came in . Very pleased, worth the cost for the service.
Byron is a phenomenal owner. His business is ran at the highest level. Hes very approachable, friendly and is willing to go above and beyond for his customers. Cannot say enough about Byron and Tru-Line in Bellevue. 1000% recommend!
I highly recommend Tru-Line in Bellevue. Service was exceptional! My 66 mustang drives better than ever. Byron and his crew did a fantastic job.
Have been coming to Tru Line Bellevue for the past 10 years for tires, brakes, and alignment for Lexus, BMW, Toyota, and Ferrari models. Byron has always been extremely pleasant to work with and explains to you everything you should expect from the service, as well as potential issues that may arise in the future. Would recommend Tru Line as the only tire/wheel/brake/alignment expert in the area. Thank you Tru Line!
My baby is a late model Jaguar XKR. Tru-Line was referred to me by a high-end car dealership in the area as the place they take their cars for tire mounting and wheel alignments. I experienced why - Byron is professional, knowledgeable, helpful and made the entire process easy. He referred me to a great place to order tires - Tire Rack - who shipped the tires in as promised; I dropped my car off and it was ready exactly as promised. I could not be happier with the results. The car handles even better, and the ride is better. They have my whole-hearted endorsement!
Byron was outstanding! I had scheduled an appointment in which he began working on my Porsche C4S immediately upon my arrival. My car was not handling quite right and my rear tires were wearing out prematurely (only 12, 000 miles). I thought that perhaps my shocks needed replacement since I had gotten a front & rear wheel alignment at the dealer not long ago. Byron diagnosed my problem as just an alignment issue in which he readily fixed and he also flipped my rear tires so I could get a few thousand more miles out of them. I left his shop feeling confident that my car was in excellent shape. I have just completed a 2,000 mile road trip and everything was just fantastic! My car handled great and I did not have a single problem. I will definitely use Tru Line for all of my suspension needs!
Very professional, excellent service. One of the very few tire, suspension and alignment specialists I would actually recommend.Honest mechanics are difficult to find and Ive just struck gold.
Super friendly and super fast. They take care of us in a hurry, and were never disappointed to go there, even though we know were probably overpaying for a tire change, its just so easy to not do it ourselves.
They did a great job aligning and mounting new tires on my Audi TT. They are very professional, and knowledgeable. They are not the cheapest, but they are the best due to their product knowledge and attention to the small details.
Truline is the best alignment shop on the Eastside as far as I’m concerned. Ive been trying to resolve suspension and alignment issues with my 4runner for two years. Every Toyota dealer on the Eastside refused to help or even acknowledge my issues. I’ve had multiple “alignments” from local shops that were not performed correctly. My vehicle has pulled to the right for years. I finally was referred to Truline and they got everything right on the first try. I’ve been told “no” by other shops but Truline tackled everything and I could not be happier.
I have had my 2005 Pontiac GTO since 2006. Over the years I have discovered inherent issues with these cars and had them taken care of. One such problem has been in the suspension. I had work done but not properly TruLine came recommended by two people. They did an amazing job. It has NEVER driven or rode this well since I bought it. I dont know much of the ins and outs of suspension setup. They were very helpful, patient, and good with explaining to me the things of my concerns. I didnt understand it all but they took the time to make sure I did. My car feels like a brand new car. Best experience Ive ever had at an auto shop. Very professional and knowledgeable. If you ever need suspension, steering, and alignment services, brake system service and repair, complete wheel and tire mounting and balancing, automotive structural repair and service, or Specialized diagnostic services - all under-car related handling problems or concerns, I HIGHLY recommend this shop, I wouldnt go any place else.
My 2005 Audi had a sustained alignment problem over many years. Went to multiple dealership and never got it fixed correctly. My front tires had kept getting uneven inner wears and I kept spending money on trying to fix this problem. Tru-line eventually was the first to be able to diagnose the problem correctly and recommended special upper control arms. After at least five years, I feel the problem has been finally fixed.They are also heavily customer-centric. Had a pleasant experience overall.
Great service. They are open super early, so I was able to get my Land Rover aligned before work which is quite convenient.
TruLine are a real pleasure to do business with. From making an appointment to picking up my car I was impressed with their service. Being able to diagnose a broken wheel bearing from my professional description of a sort of thumping, rubbing sound, dont know if front or back, left or right within a few hundred feet of driving takes skill and knowledge. Phoned with their findings and discussed solutions. Fixed wheel bearing, did alignment and steering-calibration quickly and professionally. Found a thank you note, small gift and recommendations for future care in the car.This is my second experience and I recommend them to anyone. You will be impressed.
Communication, Service and Quality of work are always excellent! The only place I take my families cars for tire, wheel, suspension and brake service.
Byron and Pete are not only the two best drivetrain and suspension specialist I have used, but they are also the most helpful service providers I have ever worked with. I have been taking my Mercedes and my wifes BMW there for the past 10 years or so, and have never had a bad experience. Byron not only makes sure that the two cars are well maintained and repaired but also helped my son out when as a teenager he was trying to repair his own work Geo Metro after an unexpected encounter with a curb. Thanks Byron.
Im rating this place 3 stars only because of price. I was recommended to them by Mercer Island Service Center (great place, btw). I needed an estimate on replacing the ball joints on my car. Parts usually cost anywhere between $25-50 each, but labor would be substantially higher of course. I expected the labor to be high, but what I didnt expect was the price for the alignment afterwards. $160??? Really!? That is almost triple what a front end alignment should cost. Outrageous.I understand if these guys are honest, but do I really have to shell out almost triple the average price for a service just to get honesty and good work? I guess so. They wouldnt even work with me on the price. Its unfortunate too because these guys came highly recommended.
I have a 53 Merc that had been to two different shops trying to get it to handle decently and these folks here pulled it off. It now handles properly and again is a joy to drive.
Fabulous! Brought the car in for a balance issue in the front wheels and within 30 minutes I was out the door and the cars is now as smooth as possible. Byron and the team are top notch!
Highly recommend. Had tires from tire-rack installed and alignment done.
I had an excellent experience here in every aspect. I had new tires put on at Costo, and they told me I needed an alignment. Costo recommended a different shop, but after reading online reviews I went to Tru-Line instead.I scheduled drop-off at 6AM, but showed up at 5:45 hoping I could get going a bit early. Sure enough, Byron was already in the shop working on another vehicle. He came into the office and did a very thorough intake with me, learning about my symptoms and how I use the car. I was off and on my way before 6.My car was ready before noon and the alignment was spot on. After a few days of driving, the improvement is noticeable. Byron also spent the time to review other issues he identified with my car, recommending which ones needed to be addressed and which were non-safety issues that I could let go based on how long I plan to keep the car.I will definitely come back here if I need their services on any of my vehicles. I will also recommend them to everyone I know.
Byron of Tru Line was extremely helpful and personable. Brought my 94 Mustang in to get it aligned after replacing the steering rack. I knew the car had suspension problems when I bought it, during the alignment Byron brought me in and showed me that my sub frame was out of place, causing one of my wheels to be farther back than the other. He managed to bring the suspension/alignment back into symmetry. He showed me a spec chart after the alignment was done, showing what my alignment was before, and after. The amount of detail that goes into work here is exceptional. Customer Service could not be better.
Pete is so awesome, he explained and actually showed everything to me and was super honest. I will definitely only go here from now on.
Great job, got my car riding like new. Discount tires tried to fix it twice and couldnt get the job done. My new wheel go to shop.
Took our 911 to Tru-Line on recommendations from PNW PCA members and was not disappointed. Service and quality are excellent and Pete spent the time to answer all my questions. They loaned me a tire so that I didnt have to drive on the damaged tire or the donut. Felt like they cared about our car as much as we do. Thanks guys!
Got the job done quickly and received from helpful diagnostics information from the technician. Good service, would come again.
After getting pushed into a curb, the team at Tru-Line fixed my 09 WRX in quick time and even worked with my while I was overseas. They are knowledgeable, diligent, and professional. No problems with insurance, too. I will definitely do business with them again.
Ended a nightmare with sweet-dream alignment from Bellevue Tru-Line.My car took a hit on the front left-wheel that bent forward the strut and lower control arm. When I received the car back from the body shop, it pulled to one side, so the shop sent me to the tire shop that had worked the suspension. That shop did a left-front to right-front wheel switch. Steering still didnt feel correct, but the tire shop said the numbers were right on, even though the print-out showed a couple of measurements outside the specified tolerances. I measured the left and right wheel bases, and found a 5/8 difference, which seemed to bother only me.I called Pete at Tru-Line, and made an appointment. A bit less than two hours after I arrived, Pete gave me the pre- and post-alignment measurements. The latter were dead-on spec. In the first few hundred feet of diving I could tell the difference. Its been a couple of months since the alignment, and I still marvel how the car handles like a dream. I can figuratively think the car to change lanes, the steering feels absolutely neutral and responsive. The sweetness? My effort to get the car properly aligned paid off, the all-wheels alignment was only $160 (as quoted), and the insurance company is going to reimburse me. I was already totally happy when I thought I was paying the bill, thats how good the car handles.
If you need a real alignment, do not waste your time with Firestone, etc. Professional and will get the job done, correctly the first time! Highly recommended for offroad vehicles!
Highly recommend. Byron and his team are extremely talented and know their stuff well.
Tru-Line always does a professional job. On time and efficient. They are my go to tire guys!
Excellent service! Purchased new tires from Tire Rack and at the recommendation of several Northwest members of the Porsche Club of America I chose Truline Bellevue to do the installation, balance and alignment. They handled everything for me, explained the reason for collecting various data (my weight, passenger weight, % time with passenger in car, etc., etc.), and completed the work in less time than anticipated. They also checked my brakes during the installation. I highly recommend Truline and will return for other work as needed and within the scope of their business.
Very professional shop. Quick, efficient and precise! Struts and alignment were off on a used car I purchased and they even wanted to know her weight to tailor the alignment for her.
Trash if you have aftermarket anything dont bring it anywhere near these guys tried charging me $380 for a SINGLE ALIGNMENT and they forgot to lock the steering wheel. not to mention it took them 5 hours to do nothing on my car. dont let them waste your time like they did mine.
Great job installing arms and aligning my lifted Jeep.
Service was above and beyond. I had a strut replacement done on a Toyota Tacoma and it went smoothly. Was easily able to setup an appointment that fit my busy schedule. The staff is really knowledgable and knew the replacement part I had before I even said it. Was able to install and set at the correct height just like I asked. They even took a look at my TPMS gauges and went above and beyond in trying to attempting to resolve the consistent dashboard light appearing.
Byron took good care of my 3000GT VR4 when I brought it in for an alignment. He was patient with me and explained all the important stuff, and I felt like I got top-notch service for my vehicle. The level of detail was apparent when Byron took the time to adjust a twisted steering rack boot. It is a small thing, but I definitely appreciate his genuine care for taking care of cars!Edit: I forgot to mention that the alignment was great after Byron worked on it!I will likely be going back in the future for new wheels and tires when I get to that point with my car...Ive read many positive reviews for Trulines services with fitting new wheels and tires.
A best practice for purchasing any used car should include a trip to Tru-Line Bellevue. They use computers & lasers to ensure the frame, sub-frame, and suspension are NOT bent. These components can be damaged in ways that are impossible to detect through visual inspection. They also check those expensive alloy wheels to ensure theyre straight as well. I recently bought a 2015 Camaro with a clean car fax, only to have Tru-Line determine that the car had significant crash damage repairs and a bent wheel that were not reported elsewhere. Theyre also experts at tire/wheel/suspension setup to ensure your car is optimized for performance, wear, and longevity. Its always great to see experts at their best and this is Tru-Line. I dont know another shop that operates at their caliber or level of expertise when it comes to chassis, suspension, tire, & wheel setup.
Intage 79 Mercedes 450SLReferred to True-Line by Mercedes Dealership. They were quick in determining front end alignment problem, made temporary adjustment to align wheels best possible.They are working on estimate to repair back to factory specs. Will update when work is completed.
After two alignments elsewhere truline finally got my car driving straight. The tech also discovered that a small part of my pull was due to a radial pull in my new tires. Thank you truline for taking the time to do things right!
Great service, well organized, on-time, and very good communicators. What more could you ask for?
Tru-Line is the only show in town - Superb workmanship backed with extremely professional client relations.
They know what theyre doing and make the customer feel at ease.
Excellent service and workmanship. The vehicle was completed on time and I am one satisfied customer that will be back.
Over the past few years Ive had all of my tire/wheel/alignment work done by Byron at Tru Line. Im a pretty hard-core car guy and I have a few very, very special (to) me cars including a 1988 Porsche 911 that is in pristine condition.I am leery of letting anyone else drive my 911, let alone work on it. When I needed new tires put on it, and needed it corner balanced, I had complete confidence in Byron and he did not disappoint.We recently got a flat on our 08 BMW 135i. My wife, not knowing better, took it to Les Schwab. Not only did that guy try to sell her the wrong size tires, but ended up losing one of our BMW valve stem caps. I ordered new tires online at Tire Rack and had them shipped to Tru Line (they are in the Tire Rack system as an authorized installer). I called Tru Line and made an appointment and 3 days later the car had new shoes.Awesome service.
Recently had a couple of tires replaced and wheel alignment done on my vehicle. I have to say, the car drives like a dream now - what a difference! Very professional service and good communication. I ordered my tires on Tirerack (no upsell here) and had the service completed all within a few days. Somehow Tirerack was able to ship my tires to them in one day - crazy!I cannot recommend these guys enough. Please stop going to the big chain shops, they are all about money first, and service if they have to. I love supporting great small businesses like these guys that are willing to work for your patronage.
Great Communication, Great service excellent worm, I would recommend Tru Line to anyone who require this type of service to be done, Very satisfied, I do recommend them and I definitely will be backThanks Brian
I was looking for a shop to do the alignment on my 350z after I installed coilovers, I couldnt find a shop with reviews that made me feel confident until I found Tru-Line. Drove from Kent all the way to Bellevue which was definitely worth it!
I found this business online after reading many reviews on Google and Yelp about different places for alignment. I read that Tru-Line is more expensive than some other places, but they do a great job.I must say that I was not disappointed. I was actually very much impressed by Tru-Lines professionalism and customer service. However, the most exciting was the fact that they offer follow up checkups every three months and in a year. I also appreciate the explanation of the service that was performed and some recommendations regarding future repairs for my car. They were so attentive to details and now my Mercedes runs great, much better than before. I highly recommend Tru-Line Bellevue.
I believe in local owner/operator business being worth my time to support. I think quality is not optional. Precision work is what I am looking for. I am convinced my life is worth a little wait, a little money and a little more than a slam bam job. Not interested in seeing how many cars a shop can get through in a day - but how well they do MY CARhowever, if you want to support a large corporation who hires people @ minimum wage, or who offers incentives to sell you things you may not even need because they are on commission. Maybe you are in too much of a hurry and need your tires in 15 minutes and like places that can do 30 cars/hr and get most of them right - or you prefer a polished white floor and guys/gals wearing suits and sport jackets working on your car....wrong place mateLook I have had nothing but the best TIRE and ALIGNMENT service. I guess maybe because that is what Byron and Pete are specializing in.... they are pretty focused on your tires and your alignment - at the end of the day it reminds me how great of a place I go to and refer lots of people to.5 years of service on my cars and you know what....every time I show up - its the same guys - every time! Byron (or Pete) say Hi Ed, hows the Porsche treating you? Next thing they do is look right at my tires and start a detailed analysis of how well it is doing based on tire wear - WOW!I run HPDE days at Pacific Raceways in Kent, and The Ridge Motor Sports Park in Shelton where my cars sees 130 mph for HOURS - this stuff IS very important for that type of driving. The more high performance driving I do, the more I realize how important good alignment is for braking and turning - even at 40 mph - never cheap out, your life, or another life could depend on itNuff Said
Great and fast service!
The best for all performance suspension set-ups, wheel and tire service. Thanks Byron from Alex with a faster evo x for it.
These guys are great at what they do. True ownership of the client issues.
These guys are the best! Great customer service and they are professional. You can come in for an OEM (they will already have this on file) or custom/track spec alignment (just tell them what you want). They provide a complete print out of your specs, so you can tmonitor what works and what needs to be changed if you run your car at the track. They stand by their work. I own an S2000 so Im particular about how my car is set up and you will see many Porsches out front any given day. Thats probably all I needed to say.
I was recommended to Tru-Line by a friend. I needed new wheels put on my existing tires, and also reluctantly requested an alignment. I was initially skeptical about getting an alignment done on the car, which is a brand new Ford Mustang and only had ~2000 miles on the factory furnished tires.Not only did Tru-Line do a great job on mounting and balancing the new wheels (they even put wheel paint matching balancing weights on), but I was so amazed at how great the alignment was. The car now tracks sooo much better at freeway speeds. I would have never thought a car so new from the factory could use so much improvement in the way it is aligned. Byron is truly a master of the art of chasis set-up.If you want to have your chasis work done by the best, look no further than Tru-Line. Ill be going back with my other cars!