I was in town for training from work. I came right away. They got me in and out in a timely manor. Polite and honest. Always support small businesses! I will definitely drive here again if I ever have issues. Well worth it.

Check engine light on for several weeks and car was shaking. Tried to schedule an appt with dealership for a month and earliest appt was 2 months away. I made an online appt with this shop and my car was in the next morning.First service and the owner (who is also a mechanic) was unable to reproduce the faulty issue. He suggested we move stuff around and wait for the check engine to come on again, then he would know for sure what the issue is. Charged me $120 for his 1 hour of time which is reasonable.Check engine light came on again and I took it in again, next day appt too! The owner found the issue, bad coil, and replaced it. Charged me $180 for parts and labor. If the issue came back or the part was faulty he would replace it for free.Overall I spent ~$300, came to his shop twice, and spent 2 1/2 hours without my car. It doesnt get any better than this folks. He was professional, timely, and he even said lets just replace this part so you dont have to pay more than whats needed. I will be coming back to this shop and I highly recommend this shop to anyone.

Traveling through the area from out of state and had car trouble that could have resulted in serious damage to my engine. Bruce was kind enough to get me in right away and literally saved my trip, as he knew it would be a fairly quick fix. He was very knowledgeable, straightforward, honest, and fair. He didn’t try to sell me something I didn’t need and got me fixed and back on the road in good time. It felt like I was in my local auto shop with a friend as opposed to just another shop in a big city where they don’t give a dang about you. If I lived anywhere in the area I would go out of my way to go back here for any car service needs.

Bruce is an honest guy who treats your car and time like its his. Would recommend as reliable and affordable.

We have been customers for 5 years. Whenever we buy a used car, we always bring it there for an exam first. The mechanic is very knowledgeable and friendly. I still remember the time when we went to him for a wired oil light. He immediately recognized the problem, explained to us and resolved it in like 5 minutes. Didnt even charge us. He always explains the possible problems and causes when we bring the car in for diagnostics. I feel like I learnt a bunch about cars from him lol.

Bruce is a cool guy and enthusiastic about cars. Always upfront and honest about the costs.

The lady at the front desk was very polite and quickly helped me. She got the owner of the shop to diagnose my car he was very easy going and quickly fixed my problem with in minutes. I walked into this place without calling so I wasn’t expecting to be a priority but he stopped what he was doing to take a look at my car. I highly recommend this place they seem like fair people who work fast and aren’t out to get you.

I stumbled upon Surrey North Auto Repair by accident. I was looking for someone to, essentially, provide an hour of consulting time at the shop rate to help me troubleshoot an electrical issue I have in my 1959 Jeep. I went to a shop in the same complex as Surrey North, and while I was in there, Bruce, the owner of Surrey North, came over to check out my Jeep. The shop I was in said Bruce is your guy and I went a few doors down. We spent 2-3 hours not only talking about the weather, but also troubleshooting the electrical issue in my Jeep. He created a wiring diagram for me, suggested parts to buy and said if I get stuck to give him a call. Even better, he also has an interest in Jeeps, so its like Im getting personalized how-to consulting! I am so impressed with Bruce and his truthful demeanor, Ill be taking all of our vehicles to his shop. Regarding some other posts about cost or pricing, I asked Bruce what his hourly shop rate is, and I found it on par with other (dwindling) shops in the west Bellevue area. Sure, I could find ever-so-slightly-cheaper 10+ miles away, but you get what you pay for. Im happy to pay a good rate for someone with honesty, integrity and who lays out all the options so I/the customer can make the best decision given all the data available.

Very nice guy and he didnt do any work that was not needed which is tough to find from a mechanic in my experience. The reason he does not get 5 stars is it is very very expensive. $275 for an old change and brake fluid flush. Much cheaper than new brakes but $100 for an oil change is more than double what I have ever paid before. I think it is just Bellevue prices...

I took my car to local Nissan dealership service center for quick oil change. After oil service is done Nissan service told me my car needs break fluid flush for contamination and engine mount needs replacement. I decided to find local repair shop instead of getting them done at the dealership. So I called few shops. Among the shops I called Bruce at the Surrey North Auto offered most reasonable price for engine mount repair. Also he will test the break fluid for me at no charge. And Bruce seems to have best knowledge on the engine mount than any other shops I called. Bruce did excellent job on the repair for the engine mount under half the price of what the dealership quoted. He also told me that he tested break fluids and found nothing wrong with the fluid. Bruce did the repair in just couple of hours. I strongly recommend Surrey North Auto repair for any auto jobs. Bruce is very honest and very experienced. I am so happy I finally found good mechanic in my town. Never ever trust dealership for any of your car repairs, they will rob you. Bao.H

Incredible service, and great price. Was amazingly fast and easy. Bruce is also one of the most genuine mechanics I’ve ever had the pleasure speaking with, his methods and customer service are phenomenal.

I had a great experience. Bruce was very nice and seemed very knowledgeable. The cost was also very affordable.

Honest mechanics, unbeatable prices and fast service! Ive been going here for two years now! Highly recommend them!

Love these guys work. Car is always efficient after service and never had to bring back for the same issue. Great shop.

I have gone to Bruce at Surrey North Auto Repair for almost 15 years now, and he has always been fair, honest, and done good work. He has always been competitive with other bids Ive gotten, and is willing to offer advice when I want to do part or all of a repair myself. I can usually get on his schedule within 1-2 days. Just Bruce (owner) and one other mechanic. I highly recommend this shop!

I use Surrey North for both my cars and my work also uses them for all the trucks.Bruce is very honest will not have you fix things that are not needed and will give you options. I can make my appointments and always know he will get it done or call me way ahead of time so I can make arrangements.His pricing is always fair. I can always depend on his workmanship.I would not take my cars anywhere else.

Husband and wife team who are honest, compassionate and fun! Great mechanic and people! Happy to do business with them. Best part, Bruce does not mansplain or assume females dont know anything about cars! Treats everyone equally.

If you come here, youve come to the right place. Ive been a mechanic myself, so I know.

If I lived here I would be a customer for life. Very meticulous diagnosis of front end problems. Car drives perfectly now. Well worth it.

Called one shop to inquire about a smoke test and got a quote for 3 hours of labor, roughly $300 just for the test. Called Bruce here at Surrey, and he quoted me a half hour. He found the leak and we got it squared away before days end. Fast, friendly, and fair. Definitely recommend!

Great service! Fair pricing. I will definitely be returning with any future needs!

I found the owner to be very knowledgeable and honest, which goes a long way in this industry. My car was having some serious issues that were diagnosed and repaired within a matter of days. Would definitely recommend Surrey!

Best deal around in my experience. Very friendly service. The pricing was very reasonable.Quality and fast service.

Bruce was very helpful. We are driving through, from Utah, and our car was suddenly having issues. We called many repair shops for help but no one could see us for another day or even later. We called him at 8:15am and he said to come right away and hed take a look. He helped reassure us and likely diagnosed the issue, which we will get repaired after our trip. Thank you!

Went to Surrey North and before he even pulled my truck in the garage, he had diagnosed the problem. Did a great job explaining everything to me, and even took me into the shop to show me how something works that was an issue with my vehicle. Would recommend to friends.

Bruce and his team are fast, friendly, and fair. I dropped off my truck in the morning on the way to work, and picked it up on the way home. They did a great job. That engine has never sounded better.

Very trustworthy and a quick return!! Absolutely Highly recommend!!

Excellent service, reasonable prices from an honest man. Also spotted subtle crash damage on our Corolla, saved us $5000 on the price. taking care of our 4 cars since 2007.

Our 1995 Toyato Land Cruiser got stuck in park when we were in Bellevue staying at a hotel. We called and the gentleman on the phone walked us through how to fix our issue and get on the road back home. He was amazing!!

I was so happy to find a garage that knew what they were doing and were professional along with 5 star customer service! Thank you Bruce!!

Bruce is great and honest. Ill be taking my car here again

Appreciate your excellent service

Took my car in, the mechanic spent an hour trying to resolve the problem, said there was no issue or needed interventions, and charged me $120 total for the service. My car had the same problem leaving the shop as when I took it in. Total waste of money. I will never return here

I took the car to my mechanic which said no problems with alternator.

Awesome to work with!