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GameStop
2525 Green Mt Commons Dr, Belleville, IL 62221, United States
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GameStop
Comments
Ia
Review №1

DWAYNE IS THE MAN. I saw GameStop announced in store ordering for PS5 bundles to be shipped to your door so I raced there. I was 3rd in line and the crowd quickly filled up and it seemed like Dwayne and the rest of the employees were not given much of a heads up from corporate about this bundle release. When it was my turn their system crashed but Dwayne had assured me that he’s going to keep trying. He made phone calls and kept refreshing the system until I was able to be rung up. He was a true help and will certainly be back to this GameStop. Thanks again Dwayne!!!

Jo
Review №2

Great place for up to date games, and consoles. Staff is super friendly and very knowledgeable.

Au
Review №3

Sooo excited when i found this gem there

La
Review №4

Called to get information about a product in the store because another store said they had some in stock. didn’t even check. I was told “we don’t have it my guy” not we don’t have that in inventory sir, then hung up on me. Completely disrespectful and unprofessional. I will not be shopping at this location anymore.

De
Review №5

The morning of Black Friday for the PS5 in store release, a store worker came out and told the people that were standing in line that they didn’t have any PS5 or the new Xbox . When clearly the website said that they would have them . After he said that a lot of people left out of the line, even though some stayed overnight waiting . I actually sat in my car to see if this was true and it wasn’t . People started walking out with the new PS5 and Xbox once the store actually opened. Lying to customers is one thing that they shouldn’t be doing, especially to people who spent their time overnight to wait for the release .

Te
Review №6

Great experience. Very open, willing to help, knowledgeable, and personable group of guys that stayed past closing time to make sure I got what I came for and more. Thanks Guys

Ka
Review №7

Its cool

De
Review №8

Nice store very helpful workers

Re
Review №9

Good service

Da
Review №10

Excellent store thank you!

Ac
Review №11

Always excellent service. I have shopped here several times, and always the same great service. Even the manager here steps up to ensure great customer service.

Yv
Review №12

Ive been a patron since their grand opening, and thus is the first place I take visitors from out of town! Hands down the best Mexican based cuisine in the region, with a great wait staff that treats me like family. They have always gone above and beyond to make my dining experience great. Clean restaurant, phenomenal food that you will crave, and the best margaritas in the Metro East!

Ar
Review №13

People, one needs to support the gaming industry. Its practical to walk down the street and buy your favorite games hassle free. Everytime I go to the store, they are very attentive. That sometimes I paid a few dollars more, yes its true, but I am a firm supporter of the gaming industry. Game Stop has been along the way during all my gaming needs.Thank you Game Stop of Belleville.

Ty
Review №14

Staff was pretty rude and the prices for most games are cheaper at target or Walmart. They also do not price match. It is cool that they are carrying more items than just games now. Some of the novelties are awesome.

Ch
Review №15

Seriously so disappointed I have been buying games from this place for years but I recently bought wwe 2k20 (worst wwe game iv ever played ) so I wanted to return it I havent even owned it for a week yet paid 68 bucks and some change with the 1 year protection I called to see about returning or swapping it out for another game and they guy we can give you 28.00 instore credit or 20 cash like for real you gonna turn around and put it on shelf for 54.99 I will stick with walmart from hear on outSincerely 1 less customer t

XQ
Review №16

Loved the experience wish it was to open to go in store

Da
Review №17

Great staff. Good help with games. Nice store.

Ja
Review №18

Awesome service and no one asks me if Im constantly doing okay, its amazing when you can find a retail place without annoying employees.

Sh
Review №19

Worst Gamestop to go to. Either people are rude or just dont know what theyre doing.

An
Review №20

We go here for video games the people here a very knowledgeable and friendly

Re
Review №21

Staff not very pleasant. They take too long bullshi**ing with nonsense talking when others are trying to check out. I always have issues with this location and will NOT return under any circumstances. They need a new staff thats committed to pleasing customers.

Sp
Review №22

I hadn’t visited this location in years but I decided to go back and had a horrible expirence....The sales guys Dewayne is absolutely horrible and he is the reason me and my family won’t be returning.He is openly rude and showcases his bad attitude in front both staff and customers.If the store knew what was best for business they would get that guy out of there!

Ge
Review №23

This is my go to store. Always friendly and answers any questions I have

we
Review №24

I had a good time, I got the Last of Us, and Nick helped me out a lot. Plus he is literally one of the coolest guys I know.

J
Review №25

The clerk was wonderful. She took her time answering all my questions about a new game system I was buying for a grandchild.

Jo
Review №26

Every time Ive been to this location, the employees have been friendly and knowledgeable.

Da
Review №27

Good location, good staff

Sh
Review №28

Favorite Gamestop around. The guys there are very knowledgeable and humorous

Ed
Review №29

They need associates who are trained in customer service and phone skills.Its like talking to a distracted teenager whos in Adderall.

Br
Review №30

Aight but prefer the one in fairveiw heights

Ch
Review №31

Went in to shop around and was treated like I was in the way constantly. Very terrible customer service from cashier Dwayne. Was going to check out but he was apparently helping another customer and didnt not communicate that with me. Basically gave me a dirty look until I moved my items. I walked out without purchasing and do not planning on returning

Aa
Review №32

Clerk was knowledgeable and friendly like a young ned flanders

Cr
Review №33

Guy working there was kind of rude. More of a get what you need and get out kind of feeling I got going in there today. If it wasnt for the fact that I had preordered a game to that location I would of left and drove to the one down the road.

Jo
Review №34

Quite nice place, good selection of games and consoles. The price is rather expensive in comparison to e.g. online

Ke
Review №35

Nice people, good prices, ans amazing sales

Ar
Review №36

I get great customer service there...

an
Review №37

Always friendly and helpful workers.

Ni
Review №38

I been going to this game stop ever sense i was about 10 years old. From time to time i noticed that some of the employee that work there either had no manners or just plain rude. I can see why some of the google user say the manger is rude for the past years he has change out alot of worker the good worker. (IMO) The only few good worker that still work there are Nick and this other tall guy with brown/blackish hair. But over all still a good place to get games.Prices some fair and some poor.It is just best to be a pro member ship with them. Why?Well ever game you buy or trade or pre order you will get powerup credits and with those credits you can use them to get 3 months xbl card or 1600 MS and other things.

Jo
Review №39

Nick is one of the best employees they have he really should be manager

Al
Review №40

Good selection, average prices.

Ma
Review №41

Nick is the best ! I agree should be Manager!

d6
Review №42

Excellent customer service. Those guys KNOW games!!

Et
Review №43

Nick was the best. He should really be the manger of the establishment

An
Review №44

Extremely friendly staff, always willing to help

ni
Review №45

Always give you the run around. Try to give you everything other than what you asked or payed for

An
Review №46

Love this store been going for years now

Ja
Review №47

Decent priced games, Dont like trade in prices.

Fi
Review №48

Great customer service

Sh
Review №49

Super friendly staff!

El
Review №50

Terrible customer service. First and last time I will ever come to this Game Stop. Brought in an Xbox 360, a never version than one I brought to another Game Stop and got less. Ripped off.

Br
Review №51

A place where gamers can hang and talk trade game plans.

Sc
Review №52

Average prices better on line

20
Review №53

I love the Halo monopoly

Pa
Review №54

Nice and helpful staff

Da
Review №55

Nick is awesome and should be running the place, the manager has a bad attitude.

Da
Review №56

Great service, fast.

La
Review №57

Friendly service when I went!

go
Review №58

Overpriced. Walk down the street to Walmart with to get the same game for even $5 cheaper.

Ca
Review №59

Get all my games here

An
Review №60

Got smash bros

Ra
Review №61

Cant complain

su
Review №62

Nice location.

Sc
Review №63

Fantastic help!!

Ti
Review №64

Ok

To
Review №65

Outstanding customer service!!!!

Sh
Review №66

Great service

An
Review №67

GREAT 👍

Ja
Review №68

Ok

Be
Review №69

Clean store and friendly associates.

Jo
Review №70

I could live here.

Ke
Review №71

Cool

Bi
Review №72

The manager is rude

k.
Review №73

Video game store

Ka
Review №74

Liked it

Mr
Review №75

They are ok

Ch
Review №76

Fair

Lo
Review №77

Super friendly, always great service!

Information
6 Photos
77 Comments
4.2 Rating
  • Address:2525 Green Mt Commons Dr, Belleville, IL 62221, United States
  • Site:https://gamestop.com/store/us/il/belleville/3781/green-mount-commons-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 618-355-9107
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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