I have known Mark for almost 3 years. We have collaborated on projects in the past. He helped me develop myself as a professional trainer and consultant. I still look up to him as one of many of my mentors. He is the best phone trainer that I have ever witnessed because he knows how to light up a room with his positive energy and engaging manner. He can relate to people and that is why I think he is great.

I have worked with Mark for going on 15 years and he has the unique ability to be ahead of the market. His techniques are leading edge - giving his clients new and fresh approaches - combined with his ability to engage students make him in my opinion one of the BEST trainers in the auto industry. I strongly recommend Mark for work in any dealership. Scott Hembrough

Awesome training. Learned a lot ! Definitely earned a 5 star from me! There was so much information given and I feel it is going to help me so much in not just BDC sales, but Car sales as well! I feel that if I go over the format given.. I will become successful in the Car Dealership Industry and learn to grow... Mark Rodriguez being my instructor made the overall experience superrrr Educational and Enjoyable!!

Veary fun and up beat full of entuziasm class I like how Mark share lots of knowledge with interesting way to present to us on how to properly handel costumers from inbounds and outbound calls in BDC and much more valuable information . The booklets I received with notes are helpful too with lots if information on internet sales. .Definitely this class will make you a better BDC rep .Worth your time and I strongly recommend .

Mark does a great job!