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Auffenberg Pre-Owned of Belleville
1120 S Illinois St, Belleville, IL 62220, United States
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Auffenberg Pre-Owned of Belleville

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El
Review №1

Bought 2 vehicles from here now. One my wifes on Jan 2021 a 12 jeep GC with 170k and a second one today for the stepdaughter a 11 Honda Pilot with a 170k. The jeep has been a good vehicle granted we have only had it since Jan and the pilot well just got it but both seemed to be in good condition. I would recommend this dealership to anyone. Seems like prices can be higher than Other dealerships. Everyone needs to make money so its understandable. The staff is friendly. And they have come down on both vehicles with negotiation. I would recommend asking for Jacob Cates he is a great salesman. We used him both times.

we
Review №2

Please people do not go here they cars are bad they sold my son a car knowing something was wrong with it he had it for 3 days and he broke down on the highway they make you buy the extended warranty because they know the cars are bad i wish someone wouldve told me and my son not to go here and after they sale you the car they are so rude DO NOT GO HERE!!!!

ty
Review №3

Worst place ever. For Bellville and ofallin. Dont recommend

Do
Review №4

DO NOT BUY FROM THEM! They lied to us and told us my daughters Ford Fiesta had no prior accidents. Then we go to trade that car in to buy from a different dealership only to find out it had 2 accidents prior to us buying it. SO DO YOUR HOMEWORK BEFORE YOU GO AND DO NOT TAKE THEIR WORD ON ANYTHING! I wish I did not have to give any stars because they don’t even deserve one star!!!!!

ja
Review №5

I was looking to replace my vehicle, I felt that they were fair and honest. I dealt with Terry Wilson... Nice guy! Found a beautiful 2015 Nissan Altima!

Br
Review №6

Slow and unusal payment process. I went to buy a car at Auffenberg Econo Corner, then had to come to this place to make the payment. The dry erase board was clearly visible immediately upon entering the building. Consider if this is an appropriate environment for your family. They will not let you buy a car over $3000 using a credit card. Well, maybe I am marginally correct here. They will make you pay the vendor fees, and as Jack Flowers said, which has never been done. Dont worry you can pay with a wire transfer too. Think they will work with you on the price to help handle the fees of the transaction? Not a chance! Delivery is cheaper at other dealerships too.

Ca
Review №7

We just went to look at a car. Our current vehicle was acting up. Our salesman Jerome was Awesome! He listened to what we were looking for and our price range. Long story short we got a new vehicle!

Br
Review №8

I went in to buy a used 2017 Challenger R/T. It was pretty late in the evening but Jerome West was very helpful. I ended up trading in my vehicle and driving home in that Challenger. Thank you Mr. West, it was a very honest experience.

Ry
Review №9

Luis did well working through an issue with the car i came to look at. Ended up leaving with a different car with lower mileage.

Pa
Review №10

Never actually went inside with just drove up there to look at a truck but the truck was already sold I was a day late dollar short

Se
Review №11

Whats the liars cost me a lot of money today

Ga
Review №12

Everything went smooth and perfect and Jerome got me a heck of a deal would recommend for anyone in need of a car

Jo
Review №13

Me and my wife dealt with Ryan Thompson, and he was a pleasure to work with. He scored us a deal that we didnt even honestly imagine possible on our sweet new truck. Very big thank you to Ryan and everyone else we worked with. A much deserved 5 star rating

Da
Review №14

Great service and patience with customers. Worked with us to get exactly what we wanted within the price my daughter ask for. Got it the same day! Awesome!! Beautiful !!!!!! Thank you!🎶

al
Review №15

I was helped by Jerome West today and he was legitimately the nicest, easiest car salesman I have ever encountered. Great deal on a great car with great service!

Ro
Review №16

Buyer beware! I do not recommend purchasing from these scam artist! You would think a company as big as Auffenberg and for them being around as long as they have they would be better organized and take care of the customer. The salemen just want a quick sale and beyond that can care less about you. I was sold $1000 in add ons that no one explained to me or asked if I wanted them. They was not offered but forced upon me. I scheduled a test drive and when I showed up for my appointment the car wasnt there. We had to drive from Bellville to Ofallon to get the car. Then the car wasnt even detailed so I had to come back the next day to pick it up. They told me if I had any issues let them know. Very next morning afyer getting the car the roof was leaking and the backup camera stopped working. They told me they would take care of it. Shop called and said roof was fixed and to pick up my car because camera was on backorder. Two days after I picked up my car they text me and tell me they are not going to replace the camera because it is to expensive. So much for taking care of it! Saleman was rude andno one would give me a managers number just a name. I called one day and asked to have a manager call me. Bo one ever called they just try to avoid you and everyone gives you a run around. Finally after commenting on a facebook post a manager calls me. He offered for me to pay $200 and they will cover the rest. They camera is $128 on ebay why would I do that? They are very rude and very unprofessional. Glad yiu guys got your sale I will never recommend anyone go there. Guess thats why they pay $300 for recomendations...

Br
Review №17

Great attention to detail very easy to work with genuinely a good person

My
Review №18

Jerome West will take care of you....

La
Review №19

It just took longer than what we would have thought. But Dusten was great, he kept us informed as to what was happening. The delay was not his fault but the states. All in all a good experience thanks Dusten and Aufenberg.

De
Review №20

The fella showing us around cursed in front of my 15 yr old daughter... When we walked away... She said... He was very inappropriate... Yes.. Yes he was.

Li
Review №21

Brandon Rae is awesome. Did things for us that most would say are impossible. Thanks much. Brandon is one that will keep his word.

Br
Review №22

All staff friendly and welcoming..had 2 experinces with auffen berg and both were ecellent..you ever heard of salesmen saling you cars u dnt want ..at auffenberg they dnt force you they find the car you want or the next thing to it ..i was looking at a 2015 car and they found a 2017 that was around the same price and lower miles ..so it wasnt the car i was looking at it was better ..and ill go back again

Gi
Review №23

Great place to buy a vehicle ask forDarrion hes a great salesman

Va
Review №24

Salesperson did wonderful job helping me with financing.

Mi
Review №25

Mr. Bubbles had a fantastic time at Auffenberg Ford Belleville 😁

Jo
Review №26

THESE PEOPLE ARE A JOKE SPENT $ 40,000 ON VEHICLES AND TOLD THAT MY TRUCK DIDNT HAVE THE SPARE AND REQUEST FOR THEM TO REPLACE AND THEY SAID HAD TO ORDER AND WOULD GIVE ME A CALL WHEN IT COMES WELL LET SEE ITS NOW BEEN OVER A MONTH AND HAVE CALLED THEM AND THEY KEEP SAYING THERE WAITING ON THE ITEM WOULD NOT RECOMMEND THIS PLACE AT ALL!

cr
Review №27

Not the most truthful group. I ended up not buying from them.

Lo
Review №28

Salespeople are rude and they rip on one another to the customers very unprofessional

Ro
Review №29

Good sales experience.

An
Review №30

Run down horrible deals for cars

Ta
Review №31

Helpful and friendly staff

PA
Review №32

Tony was great

Information
49 Photos
32 Comments
4.1 Rating
  • Address:1120 S Illinois St, Belleville, IL 62220, United States
  • Site:http://auffenberg.com/
  • Phone:+1 618-624-2277
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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