Fast, friendly, good prices, reliable work.
My long time mechanic used to be in Fairview Heights. But that auto service business recently changed ownership and the their service is no longer what it once was. In search of a new auto mechanic, I chose J & R. Fred and Sandy were great to work with and got my truck fixed very quickly and at a very reasonable price. More importantly, Fred took the time to explain the problem in layman’s terms. My overall impression is that this is a very honest and trustworthy business. I could not have been more pleased with the entire experience. I look forward to doing business with J & R again. Thank you Fred and Sandy!
Professional, Friendly, Very timely
I have nothing but positive things to say about J & R. For nine years now Ive taken my wife, myself, and my four children cars to J & R. And always receive great work. Thank you so much Sandy and Fred. God bless you both.
Working in a related field local to the area I can proudly speak on the quality and care from this shop for all their customers. J&Rs is a great shop that Im always happy to recommend.
Never had a problem with these guys. Fair priced and very knowledgeable in what they do. I have had 2 of 4 vehicles worked on here.. very friendly staff and I will be working with them for the foreseeable future.. you need it done they will knock it out!!!
Ive gone to these guys twice with vehicle issues and my parents go to them as well. And theyve never steered us wrong. Cheap honest and good work. Definitely Recommend...
Long story short, I had an issue with my car being towed to their shop. They were extremely helpful and patient with my situation, and helped me with my car. I am grateful, and will be referring them to others. The lady in the office, and gentleman who helped me today were awesome!
Very friendly and helpful reasonable pricing
Just had 3 Serpentine Belts replaced on my 2011 Kia Soul. Quick service. Reasonable rates for repair. Everyone nice. Clean waiting room. Customer Service Representative explained my bill and warranty etc so I left with no questions or concerns. My new go to for mechanical repairs on my car! Thanks!
Work done fast & correct.
Looking for quality work from an honest mechanic who stands behind his work? Fred or Sandy will hook you up!
Theyre the best
Onecof the most intelligent and honest mechanics i have ever used.
Fred is an awesome mechanic he always is upfront and thinks outside the box to give your practical options when needing a repair
Makes sure you understand what he is doing to your car. Most auto repair places don’t even do that much. Friendly staff, knowledgeable and fair.
Great Service!!! Heater Core job was needed. J & R replaced and fixed my heater core and rotors. Reasonable prices, Super friendly customer service, and HIGHLY RECOMMENDED!!!!!!!!!
He is honest fair and straightforward with you!!! Best mechanic I’ve had in this area.
Fred is the best!! He services all of our HVAC vans along with all of myfamilies personal cars. I would not ever take any of our vehicles anywhere else but J & R Automotive.
Over priced and short tempered. I had a Chevy Impala that needed a/c work. I had the dash pulled apart and parts avalible. I was charged labor for work i performed and was told for $450 the dash would be put back in with an existing clicking from the fresh air blend door. Why on earth would I pay for work i did and not have the clicking fixed? I had two vehicles scheduled, needless to say I cancled the second one. Im all for fair labor cost; however this placed totally ripped me off. I had to argue over recieving the diagnosis on what the vehicle needed. The machanic innitally only wanted to list what he did; but my argument was, if im paying $190 for a diagnosis why wouldnt I recieve from him the problen needing fixed? Be careful utilizing this place.
Best place in town for car repairs, cant think of any place thats better!!!
Best shop in town.
Honest, knowledgeable, reliable neighborhood mechanic.
The lady at the front desk is racist if youre not white dont even bother
Wonderful honest & affordable
Trustworthy