What a really friendly and helpful place. They go the extra mile for the customer.

Great fast friendly service and auto parts at an affordable price !

They were the only store who had what I needed.. Thanks guys

It really bothers me from the incident last week at the belleville store on west main. A very rude customer called the manager on his cell phone to make the worker change the price on some oil the was no longer on sale. The manager did call and told the worker to change the price. How many other people are he doing this for and how much money is the company loosing each year because of the thefts because it is considered theft by giving away something that is clearly not his.

I got good service

Sherman the store manager was exremely helpful and fast, I was in-and-out in no time with all my parts.

Awesome customer service. Was struggling changing a windshield wiper and an employee came out and helped. 10/10 will return.

This has been my go to place when something goes out. The manager replaced my car light and I was all set. I love being able to depend on them.

I literally watched a man refuse to help an elderly lady with the replacement of her battery for her key fob. I get it may indeed be company policy to assist in these matters but at a point common sense needs to come into play. Just sad to see an older woman treated this way.

Good variety of parts, didnt have what I needed on hand but they got it for me the next day.

I want to buy power steering wheel I ask the guys in the front desk And then they started asking me what year what model of vehicle I did tell him And I just told him to point me where he had the power steering wheel After that he refuses to sell it to me And that was the manager Very in professional I know skills at all

I like going here. The staff is helpful and the store is pretty well stocked.

A very positive experience

Real polite and wait on you right there.

I just experienced the BEST customer service ever!! It’s 7pm on a week night and as I’m driving home my battery was going out. So, I pulled into Autozone and as me and my two kids walked in, The employee, Adam greeted us with a smile and asked how he could help. I desperately needed help!! He helped me get the correct battery and he even offered and HELPED me change it. If it wasn’t for his kindness and willingness to help this mother out...we would have been stranded. Thank you God for there are still good people in this world!!! Adam, you are amazing and you went above and beyond for me!!! Sherman the other employee was very helpful too. As he was inside with my kids so they didn’t have to stay out in the cold. So kudos to both the guys!! You guys are AMZING!!!

Very friendly and courteous. Always willing to assist their customers

Had the brake line knowledge. Everyone wore masks. Necessary for health, and to be in state mandate.They care and are trying during these hard times.

I had to replace my girlfriends headlight a few weeks ago and I went here to do that. The people working there were very nice. I stated I needed to replace a headlight and they walked me through that process and gave me some tips on how that can be done. Genuinely happy for their help.

Loved it.. The white guy was totally honest which is rare when it comes 2 them talking 2 a woman.. Much Appreciated.. Will b back

Its cool, didnt feel welcomed though

Friendly associates but they need training. I was given the wrong advise on a part and ended up having to return it and go elsewhere for the correct information.

Staff was very friendly and helpful

The people at AutoZone are nice and professional. The have alot of specialized knowledge about cars and parts. They do their best to get your questions answered and get you in and out quickly.

Slow and gave me the wrong parts again never going back

Very unfriendly and seemingly lazy help. Good prices though.

Tony for managment!!!He is an amazing man, goes above and beyond to help us out and to explain what we need, however Scott has very little managment skills and zero customer service communications skills, this place will be a 5 stars without Scott in the pic ...

Today I had an great experience at auto zone everyone was respectful and kind and They helped find everything I needed today. Thank you so much for this great service

Very friendly and helpful young man

This AutoZone employee is amazing if it was not for the young lady that assisted me today I probably would have blown my engine. I want everyone to know that Tiera saved me a lot of money. I went in for a headlight bulb and this young lady greeted me when I walked in the door such a pleasant personality. I was only there for a headlight bulb replacement as she proceeded to change my bulb; to my surprise that they even did that, she also check my oil, told me about the use air filters. Thing I did not know about and how often to change. Upon changing my oil she noticed that I had literally no Ill in my car. I had been driving around since my all change for 2 days with not a drop of oil. She saved my car. so to show my appreciation I want the world to know that AutoZone in Bellville on W. Main has an employee that most definitely is an asset to the company. I want to thank them and thank her over and over again.

The store manager Crystal is awesome. She let us use the tools we needed to fix truck. Nice people

I went the Autozone on West Main this morning after my engine check light went on during my drive to Belleville. I was helped by Ronnie and Carrie. They did an excellent job of keeping me calm and helping me figure out why my car was upset. Carrie looked under the hood and found the problem and figured out how to fix it. After 30 minutes, I was on my way with no engine light. Thanks a lot guys. Keeping calm is a lot easier now!!!

Wonderful customer service. I didnt have to wait long

Great customer service. Really know how to help the customers get what they need. Highly recommend store!!

It was ok the young lady in the grey shirt named Kim is very knowledgeable with car parts.

Called earlier and had parts on hold. Got there... in and out fast!!

I visited the store today and I had a great experience. Everyone was friendly and provided quick service. I was really frustrated and stressed out over this piece of junk and Xavier went above and beyond to make sure I left with my problem fixed. He even put in the work himself, even though it was a reliability. Too bad he wouldnt allow me to tip. I give it 6 stars! Thank you!

Very helpful staff, clean

Always have what I need in stock. That will make any customer happy.

I would like to say the young lady Chrystal is a helpful person in you guys company.

There is an employee working here named Melvin who really knows his stuff! I went to this location about a week ago and he helped me to get my lawnmower (which wouldnt stay running), up and going for the season. Today I went in there for a diagnostic issue I was having with my work van, and again...he left me with some sound advice that helped me get my van back in working order. Its good to know that there are still people working in this industry who actually has real knowledge about the field. Customer service is alive and well at Autozone!

Great staff and always well stocked with everything you need.

A bunch of idiot kids who know absolutely nothing about how to work their computer, much less cars. Or the African American workers who wouldnt say a word to you if you walked around the store all day & act like you asking for help is just a HUGE inconvenience because theyre texting!!!GO ANYWHERE ELSE!!!!

They let me use a ratchet set instead of maling me buy one... they always get my return business.

Great rewards and good customer service.

The right parts friendly staff and convenient

Not good service, people calling in take a priority over customer standing there to do business. Three people seemingly not do anything answers phone and ignores you standing in front of them.

Crysral, the store manager was very helpful. She turned a bad experience I had into a good one. Thank You

Spent over 2k here at once but more overall and I will keep going here!!! Great quality and great service!!!

Helpful staff, clean store, has nearly any part you need in stock or can order it.

Always get the best help from the employees.

Excellent service, honest help.Good shopping experience.

They go out of there way to help you

Great customer service there today!!

Service was quick and very friendly. I would definitely recommend to a friend.

Excellent customer service I highly recommend this place

Great Staff always have what I need in Stock.

Didnt care to help..told me I could look in the isle if I wanted to. They didnt even try to look up the parts.just stood talking to each other behind the register about a dog. Terrible customer service...thats saying alot coming from me.

They took good care of me. I will go back again and again.

Nathan was excellent at the East Belleville, Il. store!!

Wasnt terribly impressed with the help (or lack of it)

Great Auto parts place to shop, friendly workers!

Always getting parts here. I go in look it up hand the worker my print out of what I need then they grab it

Verry helpful cheep prices.

We all have been here before.

Our of stock

Helpful service and kind clerks. Pleasure to shop there

It was cool very professional

Staff at this Auto Zone is ALWAYS helpful!! Special shoutout to Xavier!!!

At first said there was no HID bulb shown for my car. I took off several pieces of car to get bulb out. Then we looked up number and ordered. Should be in tomorrow

Excellent customer service 👍💪

Every time I go in there and feel like I have a friend

The customer service was excellent

Good advice. Good parts.

Service is always great

Went to get armor wipes they was watching like we was trying to steal thats 😥 sad

Very kind and helpful staff

They should just let the customer look up the parts and pull them

The guy came out and checked my battery, and even installed the new one

Good service

Very Helpful Scott

No help finding what i need

Cashier a little bit lets just say not courteous

Not helpful!!

Very friendly and helpful!!

Got help immediately from the employee. She knew exactly what I needed.

Best for auto parts

Mostly women dont know much

I did not like the fact that the employee could not tell me what the codes meant after he put my car on the machine to tell me whats wrong with it

Very helpful

Friendly service

Not my store of choice but still a good store

Very rude Employees and it seems like they never have parts for my vehicles.

Good service

Get all our parts from here

Got me sum speakers

Helpful and quick

Average parts store.

Great service

0 stars

Very helpful!!!