Ashley was Awesome!Very professional and efficient, lots of new staff. She was multi-tasking. Answering phones, consumers questions while installing a battery. If upper management and owners are smart you will not let her go.

Stopped in for potentially a bad battery and or alternator. Car was dead in their parking lot.. The staff tested the battery and claimed it was good. She went back inside not to return. We got the car jump started (dead battery) and we asked to test the alternator output to see if it were bad. She stated they dont test alternators. Both were their products. I will buy from a competitor and forego the warranty just to not have to go back there again. 7pm 3-20-21.

Came in for windshield wipersService was poorPrice was high at sixty five dollarsBlades are good

They are always very helpful in this suto parts store in Belleville il.(west main) store they got my business for life.

Had the parts i needed in n out quickly

Some of the staff has good knowledge but some of the younger kids seem they can’t even stock a shelf correctly

They had most of what I came to buy.

Your typical modern parts store, punch it into a computer to search for your parts. That takes no skill or knowledge. If it isnt listed on the computer your S.O.L.

John is incredibly helpful and polite. He was not only able to just get the part I need, but make some recommendations that I hadnt really known about before when it came to my maintenance and other repairs on my vehicle. Always happy to recommend this store for an aspiring DIYer

Very knowledgeable, helpful, and friendly staff! I took them a fairly new car battery which I bought through Advanced Auto online. It seemed to have died, so they promptly charged and tested the battery. Once it was determined to be a bad battery, they promptly went through the warranty process to exchange the battery with one from their own stock. While waiting I witnessed how helpful and friendly they were to other customers as well. I highly recommend this store and will return there for any of my other auto needs!

If I could give zero stars I would. You should let your employees know that burping in potential customers faces is really rude. Mask or no mask it’s disgusting. I WILL NEVER SHOP AT THIS LOCATION

I like shopping at Advance Auto parts

The man was friendly and put my wipers on my truck and was back before I realized he was gone. Thanks

Every time i go to advance auto parts i remember why I dont like them. Should have stayed Western Auto.

Very helpful and friendly staff. Immediately greeted upon entry. Staff tested my car battery, shared results, and recommended several courses of action. Great experience, great team.

Always get what I need here!

I was in there on Saturday 3-9-19 during a hard rain storm. Darren was very friendly and put the wipers on for me and gave me a free jug of wiper fluid. While I was there an elderly woman had me go get him to come out and do the same thing for her so she wouldnt have to get out of her car and get wet. Very good service going above and beyond!

Darren has really turned that place around. Ive been a loyal customer for many years. I seen it go down hill and Darren brought it back up. I work at Rowan Tire and we confidently use their parts. If they dont have the part in stock for us, they get it fast for us. I wouldnt use another Auto Parts Store. Darren treats people with professiolism and dignity instead of throwing parts on the counter and getting you out of the store like the other parts stores do. A+++++++

Love this place

Had hard to find parts

Friendly help!

Excellent..Greeted upon arrival ...asked if i needed help finding things. Took me to what i needed to buy...Friendly with great customer service.

Good with customers

I did an online order. They gave me 20% off on my sale. It was suppose to be ready in 30 minutes after receiving the order. I went the next day and they still didnt have the order pulled. The salesman said they dont pay attention to the 30 minute they promised on the order. That didnt sit well with me!!!!!

The service was excellent and the people are good.

Very nice, knowledgeable & helpful employees. I went in to get windshield wiper blades for my new car. They checked to make sure I was getting the right size, then gave me some recommendations. After I purchased the blades they installed them for me. Always very helpful.

Knowledgable and professional, no pushing items you dont need.

Great staff! They move at their own pace but get the job done. Been finding great deals on oil and filters.

They had some of the car parts that I needed in stock.

I love shopping here,I’ve been shopping here for yearsDue to I never had issues,and when I have a issue,which I don’t consider as a issue they resolved it with no problem,keep doing what your doing and no only me but my family and friends feel the sameThank you

They always have the parts, when Autozone and others dont, and the manager always gives me a discount for no reason. Good friendly service.

High prices and have a vip sigh in a parking spot that everyone should be able to park in. Not cool

The help here really know their stuff. Add to that the fact that they treat customers well and they get my repeat business.

Darren, Dave and the rest of the crew are wonderful to work with. As a commercial customer they handle all my orders with courtesy and respect.

Always the parts ai need when I need them.

My boyfriend and I were taking a cross country move, and when we had some car troubles we stopped here. We were so grateful we didnt stop anywhere else. We have never experienced such outstanding customer service as we did here. The employees went above and beyond for us and they even went as far as to drive to one of their homes to grab a tool we needed and couldnt afford. Their employees are very personable and caring, and Chance, justin, demetrice, and holli were absolutely wonderful and we will share our gratitude and recommend this place to everyone.

Staff here is always friendly and knowledgeable. Always quick in and out.

They were nice fpr the most part.

Great people working here! Always helpful!

Thanks to the nice men that helped put my tire on when I popped mine, very greatful and great customer service! Thank you so much!

Very friendly and helpful counter help.

Short handed no help one clerk

Only 2 of the staff were knowledgeable. Otherwise it was acceptable

Good prices on sale items. Knowledgeable friendly courteous staff.

Reasonable prices. Easy to find

Had a dead battery! They tested and put a new battery in for me!

Good helpful service.

Helped me find what I needed. Car running well

Bruce is so rude answering the phone. Nasty attitude in person as well

Curteous as always

Order online, look up a discount code, go pick up.

Paul was so very helpful.

Stopped in for wiper blades. They removed and replaced the blades for me!!

Very helpful to get the right part

Although they did not carry the product we came in for, the manager working was eager to discuss what we were looking for and to suggest where to go to find the product we needed!

Friendly and helpful clerks.

Great online deals.

Great customer service

It always seem to be a long wait in store or on phone is there just one employee

Excellent customer service

To the co-worker that is my friend Im sorry for letting you take the blame and get fired.

This store carries original OE replacement parts

Fast and friendly service

Good service

Real good

Good service

Some dumb people work here

Good service convenience

Goos

Great service

Great prices

Staff was knowledgeable

Helpful

Cool

Great

Thanks

Didnt want to come out and use the little check engine tool because it was lightly mist raining..Went around to O Rileys and was taken care of!Really