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uCrackiFix
6600 S Rice Ave, Bellaire, TX 77401, United States
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uCrackiFix
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De
Review №1

Axel fixed my moms memory card and saved her job because all the information she had in there was restore when he fixed the pen drive! He is very professional and his customer service was amazing! I would go back if I break something and I recommend this place 100%

La
Review №2

Took my 94-year-old mom‘s flip phone up there which had broken where the battery didn’t stay in etc. They came up with a workaround to fix it where she can now keep her old phone. Fast friendly and so helpful! Thank you!

Qu
Review №3

Lemme see when they finish. Imma let you know.

St
Review №4

I dropped in just because they were there. Never read any reviews. They fixed my phone at a great price, and on time. But guess what? The new screen was not working at 100%. I went back, and without question they spent two hours on it, and fixed it. It’s now like new. Those who gave less that 5 stars for being unprofessional are off base. These guys are informal and hard working immigrants who may not follow all the full interpersonal protocols expected, but man are they professional. I was so very impressed that they will stand by their products and services. Hats off to Carlos. Highly recommend!!!!!!

Sh
Review №5

Carlos was my technician. They were great, answered all my questions and replaced my screen in a 3rd of the time as a few other repair places said it would take. Recommend them!

Du
Review №6

Gave one price over the phone and changed it to nearly double when I arrived.

Ed
Review №7

First of all I don’t even write reviews not even when I had a bad experience but this time I should because of the number of unprofessionally reasons.First reason they are unprofessional they don’t get your full contact information saying “no it’s okay just your number” then when you arrive for pick up they ask you “is this yours” (the device) looking at you all confused and they don’t contact you when it’s ready nor pick up the phone.Second when they give you a price next time you pick up your device and another person attends you they switch the price saying “sorry it always been this price” which is $50 dollars difference.Third when they hand you, your device they don’t even check to see if the device is properly working. It happen to me twice, first occasion when I turn on the device the device wouldn’t read the controller apparently I gave it to them with a damage and I specifically remember not doing that but I wasn’t going to argue with them about it so I was like okay whatever (I took my switch because I needed the charging port replace) second occasion they handed me the switch and it was dead uncharged so I told them it wasn’t charged and they ask me “you don’t have a charge with you so we can charge it?” From my point of view it’s a dumb question because they should have one and they did, so the person connected the switch to get charge and 5min pass 10 min pass 20 min pass and no charge so I had to leave unhanded for the third time. I had spoken to a man about them not contacting me back and the older gentleman was nice of contacting when it was done.Fourth reason when I received the call to pick up the switch the person told me “we fix your controllers the device wasn’t reading them, we usually charge $89.00 but we’re only charging you $54.00” in my opinion I was bothered because she did the work with out my concern with out asking me so I ask her “Does the device work well with other controllers?” She said “yes”So i thought to myself this is what shops difference from other. If the person would care for her customers she/he would of told me “hey the controller don’t work do you have extra ones because if not will have to fix it” but not in this case they said “I’m sorry I wanted to save you time and money” but they didn’t because I had extra controllers at home. When I arrive there she explained to me with out letting me talk first. So I nicely explained to the person that in any profession or store you don’t go fixing things with out your customer approval (remember I went for a charging port replacement). I told her you “you said the switch work fine with other controls why didn’t you call me to see if had a extra you wanted me to save money and time but now you want me to pay $54.00 with out my approval it was a easy fix I had extra controls at home” she only said “sorry”I still had to pay those extra $54.00 once again this is what separates good stores with this one.After I explain how I felt and what areas I believe the store needs help she had a tough attitude but apologized.Sorry for this long review I wouldn’t had write this review believe me if the device was working well but after 3 weeks it fail again so now I have to take it somewhere else. So safe yourself some time if you want your switch to work properly and go somewhere professional.

Ma
Review №8

UCrackiFix fixed my Iphone quickly, professionally and helped restore my settings. Carlos was great!

Tr
Review №9

This was the most helpful place I’ve ever been too Strongly suggest coming here for all your cell phone needs

Am
Review №10

Very quick service, in and out in 30 mins. Screen replacements - do not see difference from the original one. I’ll always recommend this store for your phone.

As
Review №11

They fixed two of my iPhones with really reasonable price. The service is LITERALLY AMAZING! I highly recommend this place.

Ar
Review №12

Sarah (IPhone7)Came in to Cell ER with limited time and a water damaged phone, within 30 minutes Sarah had my phone fixed and good as new! The friendly staff was clear about the repairs that were being done and made sure I had all the info I needed. Sarah made sure I got what I needed and overall it was an excellent experience! 10/10 recommend

H
Review №13

Honestly it was a very seamless experience. The staff was very professional and they fixed my phone perfectly. To give you a comparison, I went to the Apple Store at Galleria and they were not only severely overpriced but it took them an hour and half to let me know that! I just sat there waiting around for someone to help me. Cell ER is good, I’d definitely would recommend them to a friend.

Ca
Review №14

This place is amazing! I accidentally shattered my iPhone 7 this past weekend, and I couldnt even text without cutting my fingertips. The Bellaire location installed my new screen in just 20 minutes while I waited this morning. Great customer service; they are extremely nice, smart, and efficient. They are my new cell phone hospital.

Yo
Review №15

5 stars for this place! The guys there are very cool, professional, friendly and fast! Clean place and good prices. My phone was completely broken and they did a great job fixing the screen. I will definitely come back if I need more services. 100% recommended!

Ta
Review №16

My phone worked fine for years, never had any issues (cosmetics or internal) until I brought it to this store for what shouldve been a simple screen fix and had to keep bringing it back over and over again because it seemed to always have a newer issue (screen, battery, missing screws, missing panel on the inside). Ive spent a lot of money for absolutely nothing only for my screen to stop working once more and the employees tell me it must be ANOTHER issue and I have to pay an additional 100 dollars. This place is a SCAM and WILL rip you off.Would honestly rate my experience zero stars if possible, but Jay was at least polite.

Zo
Review №17

Fast & affordable! The lady working there is the best, I had a flight in a few hours and my phone cracked literally the morning of. Went to Cell ER & they were awesome. Plus lifetime warranty on their repair. Would recommend

Br
Review №18

Excellent service! Fast and affordable.

na
Review №19

Found this place on Groupon and came in today. Jay was the person who greeted me and had awesome customer service. I turned in my phone for LCD replacement and was completed in 30 minutes. Jennifer did an awesome job on my phone it looks brand new, like it did from day one. I recommend this place and their prices are affordable.

Mi
Review №20

Fixed my phone super fast and they were very nice 👍

Mi
Review №21

Thank you J. I really appreciate yourService. Your integrity is awesome, especially in a time when many businesses are all about the $. You were honest and sincere in helping me with the repair of my daughters Dell laptop.We are most appreciative of the manner in which you handled our issue. Thank you again!

An
Review №22

If you want great service at a fair price and feel welcome this is the place for you, got my iPhone screen replaced. Come Visit this store you wont be dissatisfied. Highly recommend!!!

Jo
Review №23

A fantastic location with even better class of work. These guys are top notch. I will continue to bring all my repair needs to them. Thank you for your expertise and support!

An
Review №24

Super friendly staff, they take appointments and honor them. They give you lifetime warranty on their work. I highly recommend the place. They honor Groupon also!! Call before purchasing it.

Es
Review №25

Apple gave me a broken phone and wouldn’t do anything about it and couldn’t even tell me what was wrong with it. Bryan actually took the tome to investigate and came up with a diagnostic as to what the issue was. What i appreciate the most is the fact that he advised me not to go through with fixing my phone because the cost wasn’t worth it. He could have charged me a ton of money just to get my business rather he was honest and super helpful. If you have any phone issues come here. Most phone places don’t even touch phones with software issues- this place does!!! Legit and honest place!!

Ad
Review №26

It was the greatest phone repair experience I ever had!!! Fair price, Effecient, and done perfectly! I will def recommend thus place to you! (Bellaire location) will come back for screen protector and cover :)

Ma
Review №27

Excellent and fast service on iPhone 6S screen replacement. Detailed explanation on what is needed and prompt service. It only took 10 minutes. Ask for Jennifer. I would recommend anyone to come by and check them out.

Mi
Review №28

Awesome customer service. Quality work. They fixed my phone X within a hour and phone looks brand new. Best price in town. Will be come back.

Te
Review №29

Great place to take your phone to have repaired! My phone was so badly damaged thy I thought I needed to get a new one! But instead they fixed good as new. The tech told me it would take about 25 minutes but it was done within 10 minutes. Will be back!

Me
Review №30

Jennifer provided exceptional service. Cell ER staff are all consummate professionals. They provide excellent customer service and repaired my phone in about 25 minutes (only took that long because I failed to charge it prior to coming in). I recommend if your phone is broken that you go to Cell ER.

Va
Review №31

J was awesome and super knowledgeable. I came all the way from Pearland to get my iPhone screen repaired. They are super fast! Customer service is great! Don’t waste your time with other companies selling lies about replacing iPhone screens. Come see them and save money and time!!So glad I did!!

La
Review №32

Brian was awesome and super knowledgeable. I came all the way from Pearland to get my iPhone screen repaired. They are super fast! Customer service is great! Don’t waste your time with other companies selling lies about replacing iPhone screens. Come see them and save money and time!!So glad I did!!

Sm
Review №33

Great service! They fixed my screen and ran complete diagnostics on the phone. They were very knowledgeable and professional. My phone was fixed in no time. Highly recommend

Ed
Review №34

Great service. Extremely fast. Came in and they were able to fix my screen in 30 minutes. Definitely coming back with any future phone issues

Ja
Review №35

Great service, very friendly, and excellent and quick work! Brian replaced my cracked screen and added a bullet shield to my phone to protect it. The screen has a lifetime warranty. Thank you guys so much!

Am
Review №36

This place was great!! They fixed my back screen that cracked and front of my iPhone X. Their customer service was on point and gave me a heck of a deal for everything!! This place is my new go-to place for cell phone needs and I love that it’s local, bellaire needed this place!! Great job!

Ma
Review №37

A fantastic location with even better class of work. These guys are top notch. I will continue to bring all my repair needs to them. Thanknyou for your expertise and support!

Lo
Review №38

I quickly got my iPhone 10 screen fixed when another store seemingly replaced it but had a malfunctioned screen

Br
Review №39

Extremely satisfied with my experience at Cell ER on S. Rice Ave. Staff did an excellent job explaining what needed to be done to repair my S8 and then made the repair quickly. Pricing was also very competitive. Highly recommend this location.

Je
Review №40

The service was fast and friendly. I needed a new screen because my touch screen was unresponsive and they replaced it in about 30-45 minutes and when I asked about how to go about cleaning my charging port, they helped me out and answered any questions I had. 10/10 service and I would definitely recommend going in to get your phone repaired.

Na
Review №41

I cracked my Iphones screen and went to this place because its right by my house. They gave me a great deal and fixed my phone in the time it took me to walk across the street to HEB and back. Great service!

Ti
Review №42

Terrific service from Jay. He was friendly and knowledgeable. The repair was done way faster than I expected and my phone looks like new. Great experience.

Za
Review №43

Excellent and fast service return on iPhone 6s screen replacement. Detailed explanation on what is needed and prompt service. It only took 10 minutes. Ask for Bryan. I would recommend anyone to come by and check them out.

Br
Review №44

Great experience. Jay and Jenifer went extra mile to remove stripped screws from 2 of my iphones free of charge. I would definitely recommend their service they are polite helpful and friendly

H
Review №45

Extremely satisfied with my experience at Cell + ER on S. Rice Ave. Staff did an excellent job explaining what needed to be done to repair my S8 and then made the repair quickly. Pricing was also very competitive. Highly recommend this location.

De
Review №46

This was my first time visiting and I was VERY impressed by the professionalism and customer service I received from Bryan! If I need to, I will definitely come back again! My iPhone 8 was repaired fast!

Ju
Review №47

Found this place on Groupon and came in on a Friday. Jayj was the person who greeted me and had awesome customer service. I turned in my phone for LCD replacement and was completed in 30 minutes. Jennifer did an awesome job on my phone it looks brand new, like it did from day one. I recommend this place and their prices are affordable.

Mi
Review №48

Broke my screen like a dingus. They got it done very quickly. Awesome service and great pricing. Recommend them for any phone issues you might be having.

Si
Review №49

Jennifer did an AMAZING JOB on my phone! In about an hour my phone was looking brand new! The staff is professional and efficient.. would definitely recommend!

Da
Review №50

Great, friendly service and I got my phone back faster than promised. Awesome! Glad to have a new repair store in my Bellaire neighborhood.

Sa
Review №51

These guys were great. Super nice, great customer service, they even matched a price I received from another. Super fast service!

Ro
Review №52

Absolutely amazing service. They worked with me on price because I didn’t know exactly what I needed fixed on my phone. Thought it was just the glass but it ended up being a sensor and LCD issue. Thank you Cell ER!!!

St
Review №53

Fast, friendly service. Fast repair. Great price, and gave helpful insight & preventative measure taken to prevent future damage external/internal. Highly recommend! Thx!! 📱

Sa
Review №54

Fixed my iPhone X screen a month ago and now Im having issues again:(

Lo
Review №55

Amazing service- quick and repsonsive. I walked in and had cracks all in my iPhone 7 and they gave me a deal with fixing me screen and digitizer all in 20 minutes. Brian was super helpful and pleasant.I would highly recommend this place for any electronic repair!!!!

Ke
Review №56

Very nice staff! They were able to help me out with my iphone 7 screen replacement and it didn’t even take too long. Highly recommend!!

Br
Review №57

I cracked my Iphones screen and went to this place because its right by my house. They gave me a great deal and fixed my phone in the time it took me to walk across the street to HEB and back. Great service!

Er
Review №58

Great place to take your gadgets too, took my iPhone X broken screen and they fix it right a way. Would recommend this place to anyone. Great customer service as well.

EM
Review №59

Great service! They fixed my screen and ran complete diagnostics on the phone. They were very knowledgeable and professional. My phone was fixed in no time. Highly recommend

Mi
Review №60

The service was great. The staff was very friendly and explained the process with replacing the glass on my iPhone and my Apple Watch. I would definitely recommend this company.

Vi
Review №61

Had Samsung S5 button that broke. They fixed it within 90 minutes same day. Reasonable price. Friendly service. Would definitely recommend.

Ka
Review №62

Absolutely amazing service. They worked with me on price because I didn’t know exactly what I needed fixed on my phone. Thought it was just the glass but it ended up being a sensor and LCD issue. Thank you Cell ER!!!

na
Review №63

This location was awesome ....they service was fast and the customer service was great!!!! I definitely don’t usually give reviews but this place went above and beyond to satisfy my needs and they offer warranty!

Mi
Review №64

Great customer service, very helpful and knowledgeable. Even gave me a bottle of water. Highly recommended! 😁👍

Ji
Review №65

I believe these people took advantage of me. I purchased a groupon for a screen repair. They said that I also needed a new LCD because the screen distorted with pressure and it would be $109. The salesperson offered to reduce the price to $85 for a review. They were efficient, which I appreciated. However, when I did research I found that a new LCD wasn’t needed. I also called someone that worked at Apple, he said all LCDs distort with pressure. When I called, they asked me to come back in which I opted not to do (I don’t trust them). I found other similar reviews. Do your research. For me, it wasn’t about the additional charge, it was about being misled.

An
Review №66

Great company for cell phone repair. I also found they are specialists in phone repair, fix cell phones, smartphone repair, and phone unlocking. The customer service was excellent! They saved me time and money.

dr
Review №67

Great fast service fixed my iPhone X screen quickly for a good price. I recommend highly.

Mi
Review №68

Disappointing experience at Cell ER Bellaire. I stopped in due to water damage on my device and they called me later that evening letting me know it would be a certain price to repair it. They took about 2 days and when they called me to let me know what was going on, they said they didnt realize it was an iPhone XS Max and that the repairs would actually be $150 more than I was quoted. I didnt understand how you mistake an iPhone XS Max for an iPhone XR but I didnt let this bother me. After some discussion, the manager decided to honor the original quote and so I agreed to continue with the repairs. 10 minutes later I get another call that the price has gone up $50 again because the woman at the front desk was misinformed.I chose this repair store because it has a strong reputation and so many positive reviews. Unfortunately in my experiences, I have lost trust in this company and felt they lied to me on multiple occasions so I cannot recommend them to anyone. They were polite about the whole situation however so thats my 2 stars.

St
Review №69

Professional, quick, helpful! All of it! These guys are good. Will definitely use them again if needed. :)

TE
Review №70

Sara repaired my water damage iphone 7 plus amazing job. Work was done in a timely manner and was being offered half off on tempered glass. I highly recommend cell er bellaire location.

It
Review №71

Absolutely fantastic service! Jennifer was friendly and worked with me to fix my problem. She even got the job done an hour earlier than expected!

ho
Review №72

Bryant was great today. My I phone x was repaired. Highly recommended

Bl
Review №73

Found them on craigslist. Service was fast and professional. The price was also very good and my phone is back working. Will bring any future broken screens here.

Co
Review №74

They were very attentive and did a great job on my phone. The service was also very quick and easy.

jo
Review №75

Great customer service, very helpful and knowledgeable. Even gave me a bottle of water. Highly recommended! 😁👍🏾

Da
Review №76

The guys here were very professional and punctual! They fixed my iPhone 6s that was COMPLETELY nonfunctional in the matter of minutes...if your phone isnt working, take it to Cell ER!!!!

Ha
Review №77

Had a great experience. Both imran and bryan were really helpful and cooperative. Store has great products with amazing prices.

Ur
Review №78

I’m very much satisfied with their S9 repair was done in a timely manner and staff was very professional. I would recommend every one to go there prices are very reasonable.

Ju
Review №79

This business does not honor what it promises, they are purposely deceiving. I saw a groupon for $91. I called to verify it would be honored for the repair I needed, I was told yes and that it would take an hour and a half to two hours. I have a small crack in the corner of the glass. When I got there i was was told it could be done but now it will cost $220, or they would charge me rhe $91 plus an additional $30 and take 24 to 48 hours. The salesman proceeded to argue with me about it. Buyer beware of this business. UPDATE...In response to the owners reply. Be sure there was NO MENTION of warranty at all. Furthermore, my phone is not in warranty so that would not have been an issue. This is a false claim in attempt to to refute the bad review

I
Review №80

Excellent and quick screen repair service at a great price. Also suggested a bulletproof screen protector at a good price to help ensure it doesn’t happen again.

Ke
Review №81

Absolutely fantastic service! Jay was friendly and worked with me to fix my problem. He even got the job done a day earlier than expected!

Ri
Review №82

If you want great service at a fair price and feel welcome this is the place for you, I unfortunately broke my screen felt horrible but 1 day later NEW screen for my Motorola XT, Bryan made my day. Come Visit this store you wont be dissatisfied. Highly recommend!!!

Ja
Review №83

Brian was awesome and fixed our iPad very quickly! We were very impressed with the great customer service and quick turn around!

To
Review №84

Got my iPhone 7 screen fixed very fast and great service. Brian helped me and was very good and answered all my questions.

Mi
Review №85

Cell ER has been repairing phones for our company for a couple of years now, glad to see a reputable brand now open in our beautiful city of Belaire, TX! Highly recommended for fixing and repairing your gadgets, from cell phones to computers!

Fr
Review №86

Bryan was extremely helpful, extraordinary customer service and was willing to give me the best price around, I highly recommended cell er to anybody having phone issues, wonderful job !

Pa
Review №87

They repaired my IPad 2 air it looks great

Sh
Review №88

The business was wonderful and did a great job replacing my daughter’s iPhone screen. I would definitely recommend them to other people!!!

Ry
Review №89

Great customer service!! And they fixed up my iPhone X so well!

CO
Review №90

Great service from Jennifer only took about ten minutes. Also the best prices in town by far

Al
Review №91

Thought you guys were fast, friendly, and able to get the job done, but you took advantage of my nephew.

Ca
Review №92

This is such a wonderful place; I purchased a Samsung Galaxy S5; the employees are extremely helpful, they look after you, I strongly recommend this place for your phone needs

Jo
Review №93

Had a great experience with my iPhone 7 screen replacement. Very professional and fast.

Tr
Review №94

Awesome customer service!!! Great location! Satisfied with the repairs of our school’s iPads.

Ge
Review №95

Fast, Friendly & Reliable. I got my Iphone 8plus lcd replaced with a lifetime warranty on it. Highly Recommend!

Je
Review №96

Very friendly and helpful staff, fixed my phone perfectly in a timely manner and less expensive than any of the other places I checked out!

Le
Review №97

Excellent experience. I phone 6 screen was replaced. Thank you

Br
Review №98

Excellent service and super fast. I’m happy with my phone.

Re
Review №99

The business was wonderful and did a great job replacing my daughtwr’s iPhone screen. I would definitely recommend them to other people!!!

Ko
Review №100

I just bought Galaxy S8 at very reasonable price and mint condition and came along with 30 days fuctionality warranty. Bryan is not pushy at all very professional highly recommend cell er to every one.

Information
23 Photos
100 Comments
4.8 Rating
  • Address:6600 S Rice Ave, Bellaire, TX 77401, United States
  • Phone:+1 346-269-0692
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Electronics repair shop
  • Television repair service
  • Video equipment repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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