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AT&T Store
3463 N, Bella Vista Way #B, Bella Vista, AR 72714, United States
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AT&T Store
Comments
Da
Review №1

Needed a new phone with a good camera for my blog. The gentlemen there were able to point me to the new S20 Ultra. I couldnt say no.

Ki
Review №2

Genuinely pleased with my customer experience with Anthony!Anthony was very attentive and knowledgeable about my new phone! Very patient and thorough answering all of my questions.He definitely went above and beyond to make sure I was all set! He’s a go to!

ru
Review №3

Efficient and knowledgeable service! Anthony knows his stuff and did a great job educating me on the most productive and cost affective products. There was a number of customers in the store, but the service was fast. I would highly recommend!

le
Review №4

I absolutely love this store! The staff is very nice and helpful. Anthony is knowledgeable and great to work with. I will recommend this store to any of my friends. Keep it up guys!

Ye
Review №5

Best ATT store I’ve been to. Friendly and knowledgeable staff. They were super patient and helped me make a decision on what kind of phone and plan was best for me based on my needs. Will definitely be coming back. Highly recommend this store to anyone seeking great customer service.

Ch
Review №6

Great customer service. This guy went above and beyond and not only gave my savings but helped me to get everything set up and ready to go. I have not seen this kind of service in my life.

le
Review №7

Super friendly and helpful staff! Thought I was going to be in there forever, but they were able to quickly and efficiently solve my issues.

Gl
Review №8

I had a great experience with the customer service provided. I recommend asking for Dustin; he was very helpful and knowledgeable of the products and services.

Mi
Review №9

Smaller att store but has what you need. Staff is friendly and very knowledgeable. Showed me some cool features on my new phone.

Ri
Review №10

Anthony thank you for all the hard work. You were a great help to me.

De
Review №11

Great Service and had a great experience with staff considering it took all day to get my daughters phone changed due to slow internet.

Do
Review №12

This place was great at fixing my problem with my phone.Great customer service.

Je
Review №13

They’re super helpful and very attentive to the customers need. I would highly recommend!

ir
Review №14

Excellent customer service . Anthony is very knowledgeable and was a great help. Would highly recommend them for all your service needs .

El
Review №15

I think the store is great and all I can say is keep it up.

Lu
Review №16

It was a quick stop thanks for the excellent customer service experience. I got exactly what I needed!

Cr
Review №17

Very nice tech support. Explained everything and helped fina case on sale.

Ja
Review №18

Friendly staff with excellent service! Ask for Dustin V, he will gladly assist with all your questions and concerns.

Da
Review №19

Michael helped me today to transition from an old. dumb phone to a smart phone. It was not a simple task. He never lost his patience or humor and delivered an excellent product. I could not be more satisfied.

Ch
Review №20

Its a great store with good service but it is one of the smallest AT&T stores I have visited, you gotta get there early though cause the place fills fast with customers

ch
Review №21

Eddie is THE most helpful person working in customer service that Ive met! He is always willing to take time to ensure you get the best plan and service.

ub
Review №22

Went in there very displeased with att, but the employee who helped me answered all my questions and got me a better plan for a lower monthly bill. Would give 6/5 stars if I could.

Ja
Review №23

With recent storms knocking out power in parts of Bella Vista, my 68yo mother went by this store and asked to charge her phone for a little bit. They refuse to allow her any service.

Sh
Review №24

Needed a new phone asap because I dropped and broke mine, the staff was so nice and friendly and got my new phone so fast! Really great team they have

Ri
Review №25

The person helping us was helpful, patient and friendly. Nice service.

Ci
Review №26

Anthony at the Bella Vista store was great! Very helpful and patient!

Ja
Review №27

First time at this location and will definitely be coming back, not only did they take care of the things I came in for but showed great customer service, were very helpful and professional!!! (:

Ka
Review №28

Terrible - employee was condescending, patronizing, bored, uninterested, unfriendly, rude, etc., etc.! (No one else was in the store!). I am old and don’t understand new phones - he made sure to let me know how stupid I am! NO CUSTOMER SERVICE - should be fired!

Ta
Review №29

The employees here were very rude and judgemental. I bought a budget friendly phone as a christmas gift and it wouldnt charge after first being opened. When I brought it into the store the girl behind the desk said you get what you pay for and insisted that it was my outlet. They could have been more friendly and i will not be back to that store.

Da
Review №30

Worked with Michael G. He is so helpful, and knows his job, he knows the products he sells and his good nature is so refreshing. Thanks for all you did for us!

Jo
Review №31

Great friendly service and very knowledgeable workers!

Co
Review №32

I would not wish having to do business with this store on my worst enemy. In general, it is a bad idea to go to an authorized retailer, as they have limited selection, but this must be the worst location to ever go to. They will do anything to make a sale, even if it means lying to you about the selection that you could have had through AT&T. They also have terrible communication with AT&T, and AT&T cannot control what they do.

Je
Review №33

Store is always nice and clean and associates are always friendly! :)

Ju
Review №34

Friendly staff. Easy to find. But they changed the hours which doesnt help me. I work nights so its hard to go there and get back home to go to bed after a long nights work.

CA
Review №35

Aaron Grigsby is a great asset to your company. He is the only one that took time and patience to help me, after a ATT Rep sold me phones with promises he could not keep.( Justin employee JF948C). Please read notes under my number. He even closed store and stayed to finish helping me.Steven at your other store on rainbow curve continues your good service. Just wish ATT customer service would stop transferring people and help as they did .Great Job Aaron !!!Thanks Steven ....

Am
Review №36

We work with Eddie L. When we are there, he is amazing and knows his stuff well!

Jo
Review №37

Manager helped us with understanding our services.

Su
Review №38

The young man who helped me was so knowledgeable and courteous and patient.

Sa
Review №39

Under NEW management! Come let Cody take care of all your at&t needs!

Ce
Review №40

Needs people who know their business.

JO
Review №41

Not well manned. One associate. Busy playing with his phone. Walked out.

Ga
Review №42

Excellent service and very informative.

19
Review №43

Why call this store during store hours::::: an a voice recording says no one can take ur call thanks for calling!! Really?????? Guess I’ll go somewhere that wants my business thanks

Li
Review №44

Reviewed them 2 years ago, they were great. Went in today to update my contact.Such an awful experience. Employees are uninterested in helping at all. Terrible customer service! !

De
Review №45

Fast service. Nice people

Ze
Review №46

Anthony was an amazing help!

Ki
Review №47

Great customer service every time!!

Lo
Review №48

Very friendly and resolved the issue I had anyway they could without charging me money.

Sh
Review №49

Stopped in to pay a bill. Customer service could be better.

Je
Review №50

Great customer service!

Ch
Review №51

Not helpful did not listen.

S
Review №52

Friendly people. Always happy to help.

Ph
Review №53

Great Guys Great service

Le
Review №54

This place only sells phones and accessories. They cant or wont help with a problem. There were only 2 remaining employees.

Mo
Review №55

Friendly staff, awesome manager

Jo
Review №56

Great staff, Great service.

S.
Review №57

They cannot help you solve problems with your accounts, only a sales store is what I was told.

Jo
Review №58

So far they have helped me and wife with all are needs

Be
Review №59

Liars and theyll rip you off every chance they get.

Mi
Review №60

Fixed my issues in minutes

Ri
Review №61

Great experience

Ga
Review №62

Could not activate new phone

De
Review №63

One person on duty, I went in to pay my bill, but the customer before me was there for technical support, so not a place to get in and out if all you want to do is pay your bill.

Be
Review №64

Friendly service

Ju
Review №65

Friendly help. They help you as soon as they can. But they changed the hours. Opens at 10:00

ro
Review №66

Data rate

Ro
Review №67

Bad service

Ni
Review №68

O.k.

Information
13 Photos
68 Comments
3.9 Rating
  • Address:3463 N, Bella Vista Way #B, Bella Vista, AR 72714, United States
  • Site:https://att.com/stores/arkansas/bella-vista/121886
  • Phone:+1 479-418-0012
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Payments
  • Cash-only:Yes
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