Had a technician come over and when asked to disconnect the oil tank he said no and we need it connected because its getting cold but since he didnt do it we now have to wait till November or pay another company to do it. As well as earlier this year when we had barely any ice on are drive way and the delivery truck wouldnt come down and forced us to get dirt when we didnt have to.
We have been with Tidewater Oil since they first came to Belfast. They have always had competitive prices and great service. With extra time at home now we decided to have a few extra zones put in (along with a few other services) and the crew -of- two represented Tidewater Oil amazingly! They were hardworking, polite, respectful young gentlemen who we would request again when we need additional services! Great job! Thank you!
We love this family owned company! They offer great prices on oil and gas, very responsible maintenance, repairs are reasonable. Their staff is courteous, both on the phone and in person. I highly recommend them!
We have been with Tidewater since the beginning. 3 houses later we continue to be amazed by the wonderful customer service we recieve. Great prices too!!!!!
Replaced my furnace in February. Made a complete mess of my roof. Matt the owner said he would take care of repairs . Still not repaired. Do not recommend them at all as he will tell you what you want to here but will not follow through.
Employees are dedicated and look out for their customers. They are honest, hard working and if they make a mistake, they own it and fix it. You can also earn credit for referring a new customer!
They did what they promised, when they promised, on time and on budget. Their service and fuel delivery is dependable, office folks are polite and knowledgeable. We feel like a valued customer not just an account number. They are far superior to our previous provider, we are very glad that we made the change.
Great experience. Called Tidewater.ade an appointment for a delivery. There were there that day. Thank you.
After my spouse and I were nearly nickel and dimed to death by our decade long propane provider, we made the switch to Tidewater Oil. That was one year ago. Our account includes fuel for our home and for our greenhouse business. We have found that Tidewater offers very fair pricing on their fuel and is always willing to go the extra mile in regards to our temperature sensitive business. When we had our new tanks set, I was delighted to see a wonderful, neutral grey tank that disappeared into the landscape in lieu of the hideous white tanks that I have come to loathe. The workers and drivers are professional, respectful and courteous. We just signed a contract for a second year as my expectations of Tidewater Oil have been exceeded. Our sincere gratitude to the goods folks at Tidewater !
Tidewater Oil is the kind of company you can feel good about doing business with. Matt has built an incredible company over the years and deserves all the success they have.
We have used Tidewater Oil for over 5 years and truly appreciate their competitive quality responsive service. Their drivers, techs and staff are always professional, knowledgeable and friendly and that is why we refer all of their services to our property care customers. Thanks for a job well done!
Outstanding company, easy to deal with, spectacular service work and very timely. Especially when you have renters with no heat :). Matt and Michele are great people and great for the community.
We have used Tidewater for years and have never had anything less than excellent service. When we recently moved from Prospect to Winterport, we brought our heating oil service from Tidewater with us and added propane service. Every appointment for service is on time and on budget. Give them a call, you will not be disappointed!
Terrible customer service. The owner Michelle is rude. Their prices are .30 more per gallon then other local oil companies. Same day delivery fee is 100.00 even if they are already delivering in your town.This company takes advantage of people who are already struggling during the harsh Maine winters.My recommendation is to give your business to another local company that actually cares about their customers.
Great Company, Great People always timely when NEEDED and overall the employees great you with a smile.
Fantastic customer service! So often lacking in the service/repair sector, these guys are firing on all cylinders. I cannot recommend them highly enough.
The best customer service in Waldo County!
Great Local Business!
Made an appointment to have my furnace cleaned and tuned up back in Sept. Was told they were backed up till Nov. So made the .appointment for Nov. 9th .well no service tech and no phone call to explain . Stayed home all day for no reason .There is no excuse thats right