I have been bringing my truck to Dutch Chevrolet for regular maintenance ever since I bought it in 2017. The service, at the time, was second to none. Since Stanley bought them out, I feel the service has gone downhill. I’ve had to make several trips to Belfast to get a single repair completed, and extra charges were added which were not previously added on past services. Vehicle inspections are supposedly performed at oil change intervals, but apparently the inspection must not have been performed the last couple times the oil was changed. I took my truck to a local dealer to get a state inspection, and the technician found that the right front ball joint was ready to fall out of it. The oil was changed at Stanley, and the truck “checked over” less than 2,000 miles ago. I called the service department at Stanley to get an appointment to get the repairs done, and they told me it would be a couple weeks before they could do it. My local dealer recognized how dire the situation was and performed the repairs that day. I do not recommend Stanley Chevrolet for vehicle maintenance. I had to leave one star on the review, but if I could, I wouldn’t leave any.
Never been treated with such apathy in my life. I understand the 3 trucks I was interested in are on sales hold for recalls . Someone could have showed enough interest to get some keys to open the trucks up & gotten some pricing info for when they are ready. I will buy from a dealer that indicates they want my business.
The young lady at the desk in the service department was kind and very helpful and showed me as customer she had a lot of experience in what she was doing. Well done everyone and I thank you. Linda Hibbs
Awesome sales service. Go see Kylee for your next purchase.
First time I had regular service there, was 10/21/2021. They were very polite . And did the service in a very short time .
The girls were very helpful at the desk.I also needed a estate for some scratches on my car and the young woman took care of it right away.l feel more secure bringing my car here.I know that their professional in the shopVery satisfied with my service
I just leased a 2022 Trailblazer from Stanleys in Belfast, Maine. The sales staff is excellent.
This is the first time I have been to Stanley Chevy and it was a great experience. The sales staff was very friendly and knowledgeable. I would highly recommend this dealership. Ask for Neil and Nate they are very professional.
I pulled in because my car started over heating as I was driving by a message on my dash said the engine was going to shut down. A salesman came out once I popped my hood to find out what was going on. Once I explained what happened he directed me to the service center and the gentleman went right out to my car and resolved my problem. He was excellent and I am very appreciative of the quick help and resolution even though I didnt have an appointment.
Very good people to deal with.
I had been looking to trade my car for a couple months, and finally decided to go out of the Bangor area. Went down to Stanley Chevy/Buick in Belfast—smart move! I was treated very well there. My salesman, Mark, was friendly, not pushy or arrogant, which was much appreciated. He spent lots of time with me, and did his upmost best to find the right car for me at a payment I could handle. Another Mark, that I did the closing paperwork with, was also very nice. Stanley Chevy is actually a fun experience that makes you feel special! Go try them out! You’ll be glad you did! 👍
Anthony was very helpful at Dutch. I bought a Buick Encore. Love it.
We purchased a vehicle for my wife in April. The experience was so amazing that when I decided to purchase a new vehicle we went back today. Kylee and Mark were incredibly knowledgeable, helpful, and friendly!! Would highly recommend to anyone!
I can not say enough about how much of a pleasure it was to deal with Kylee and Dutch Chevrolet and Buick. I am from out of state so I had to buy this truck sight unseen. Everything was completed quickly and efficiently. We received the truck yesterday and it is actually better than expected. Dutch Chevrolet will exceed you expectations. Everyone I talked to there was pleasant, helpful and genuinely cared. Nice company to deal with!
Being new to area, Ben and his crew at Dutch Chevrolet treated me with respect, took care of my car with ease and checked to make sure the work needed on my car was under warranty or not, very thorough, recomend Dutch Chevrolet, they definitely treat you right. Thanks to Ben and Ryan and crew, for taking care of this old ladys car, and so helpful with recommending me others for work I needed at home, your the best, certainly made me feel welcomed to the area. HIGHLY RECOMMEND.
They destroyed my wheels they all have a white scratches on the outside edge I got out on my camaro 4 months ago, was told I would get new ones per the service guys. Still nothing.UPDATE: Well it’s been 3 months... I went in and talked with Ben, we had new wheels picked out and was told they were ordered since the ones on my car are no longer being produced. Came in 2 weeks ago come to find out Ben is no longer working at Stanley and the wheels were never even ordered still no update from the service department or the parts department it’s getting beyond ridiculous at this point.
They have a great sales team. Very friendly and easy to work with. Decently priced compared to other dealerships in this area. Thank you guys for all your fast and friendly work!
Top notch professionals here in the collision center and at Enterprise. I had some body work done to my Subaru here. They started working on my vehicle right away and it was done in the time frame that they estimated, which was important as I was paying for a rental. When I called, I didn’t even have to introduce myself, they knew who I was and had the information I needed right away. Very personable and reasonably priced.
Ive had 2 different vehicles detailed at Dutch both times I was very happy with the way they looked. However the service department on more then one occasion didnt return my phone call. I eventually got a call back regarding a date to have the detail service done. On the day I dropped off I was told Id get a phone call when my car was finished. I never got a call there was no message left, even though I had left contact information before dropping off that morning. When I came to pick up my vehicle the service counter was closed. I had to have the car sales men ring me up and give me my key. While being happy with the detail itself I give my experience a 2 star and thats only because Ive calmed down. I go to Dutch because the woman who details is the best around! However it takes a good team to make happy customers and run a good business I am not at all happy with how the situation was handled. Had I not called when I did my car would have been locked outside a dealership with me having no way to work in the morning.
Haven’t gotten my car back in two months
I contacted them several times about trading in my vehicle and no one ever called me back.
If you need body shop work go see Allan. Very knowledgeable on all makes and models. Work is excellent, very fair pricing. Best place around and it’s local!
Great company! Nate is easy to deal with. Buy Dutch!
Nice family owned car dealership. I have dealt with the service and auto-body shop on many occasions. The service has always been good and when something has not been done right they fix it.
I just got my car back from Dutch Chevrolets body shop. Not only did they do a superlative job, but they came in under the estimate. The car was completely detailed and delivered directly to my home. I found the staff friendly, and knowledgeable. I cant even think of anybody I would rather work on my car.
They knew how important it was that we got the vehicle exactly the way we wanted it. Our salesman didnt try to talk us into something else or try to search for an existing one like it, they understood we wanted to order a new build and he helped us a lot. The financing expert on site was great as well. He really pushed to get us the best rate and lowest payment. Although the entire experience was a long one because we special ordered we are completely satisfied with the folks at Dutch!
Great sales and service, consistently
Having made several vehicle purchases here at Dutch I can tell you first hand that the crew here is as good as they come in the auto industry. Kylie and Nathan made my vehicle trade painless easy and enjoyable. So if you are looking to purchase a new vehicle and you dont want to be hassled by the traditional sell and upsell then by all means go see Kylie Gordon and tell her what you want. She will work hard to get you the car you are looking for at a price you can live with. Thank you Team Dutch!
Mark was extremely helpful when we got our first car. As a first time car buyer, it was comforting to know someone was there to walk us through the process. I would recommend Dutch to anyone who wants an easy and honest car buying experience.
As always, the Dutch team serviced our SUV in a timely manner. They are always friendly and helpful with our car service. We LOVE our Equinox and want to keep it for years to come. We have had this one for over 7 years and it is still running great.
Was on the road when a brake problem arose. They were booked solid for the next day but if I could be there the next morning before they opened they would bring a mechanic in early. Service Department went out of their way to help. Was greatly appreciated. Great people.
Always friendly & courteous - those are the bywords for the good folks at Dutch Chevrolet. The sales department personnel & the service department personnel always make you feel like the most important customer they have. I have always enjoyed my Dutch Experience!
Incredibly knowledgeable, friendly, and professional. Dutch will treat you right and as a friend. They will be honest and fair and give you recommendations that save you money, get you what you want, and will implement them for you quickly.
Fast attention given to your auto. Friendly, honest demeanor in sales people. I recommend 100%. Very helpful financial representative.
Definitely a five star operation. I took my car in for service and was totally pleased. The service department is always dependable. They take the car in when expected and call as soon as it is finished. Dutch Chevrolet is a great dealership.
My vehicle just went over 61,000 miles when I took it in for an oil change. During the oil change they found a small leak. They researched it a bit, and found that it was a small oil leak, not in a great location. It involved a great deal of work due to where the leak was located, but Dutch (a) willingly lent me a car to get around for the 2 days they had my car, and (b) did not charge me to fix my leak, which I felt was completely over and above what they needed to do. They always treat me fairly, with respect, and I am quite proud to have them service my vehicle. Great Job!
Best car buying experience ever! Professional, nice, and efficient! No high pressure, they let the product sell itself. Gave us a better price than OConnors!
A really great experience! Everyone was terrific! They couldnt have been more caring and helpful! Very grateful to have leased my new Buick Encore from Dutch Chevrolet!!!
Great job detailing our vehicles. Just need to call and schedule more than month before you need/want it done.
Excellent service. Very willing to help. If the good lord provides ill drive home with a nice vehicle.
Three time customer. (So far.) Always a quick and easy transaction. The friendly and knowledgeable staff do all the work so I can drive off the lot on the same day.
Dutch Chevrolet in Belfast, ME. is the most honest and trustworthy dealership I have ever experienced. They did a great job on my truck and Im more than satisfied. Thank you Allen and John for your service!
Great place to get sny kind of repairs or other work done. Highly recomend. Great staff.
I didnt feel pressured. I didnt feel like I was being treated as if I were a dumb girl. It was actually surprisinglt fun. Mark and Mark were fantastic. They went, I feel, above and beyond. It was absolutely the best car buying experience I have ever had.
Great service.
Very helpful, proffesional staff. They went above and beyond to get me the car I wanted. The whole process was very quick and easy. Very satisfied.
Made a call to keep them honest for a friend who was about to buy a used car from them. The car was a rental from Enterprise rental - had not been disclosed to my friend. Not sure what point it would have come up in conversation had I not asked.
This place is a rip-off!I came in for a state inspection sticker and they refused it telling me I needed work done and suddenly?Both my rear break lights arent working......They tried to sell me on a diagnostic for the break lights and sell me on repairs for suspension on my car.Im a mechanic and know very well what the work suggested entails and they wanted to charge 2 hours work for a 10 to fifteen minutes job!And a 100$ for a part I could get for 8.50 at advanced Auto!I refused thier work thinking it smelt fishy.I got all the parts I was told needed to be replaced only to find when I get under my car to do the work?There was nothing wrong what so ever!!!Got my Inspection Sticker fine elsewhere!They tried to charge me over 600$for absolutely nothing!!Luckily I know better and this scam probably works on plenty people who know nothing about cars.Avoid at all costs this place will only rip you off
I bought the all new Chevy Cruze HATCHBACK last week. The process started about a year ago when Nathan Chambers called to let me know Chevy would be making a Cruze HATCHBACK. The first day they could be ordered, we ordered one and I started the paperwork 15 minutes after it rolled off the transport truck. He worked with me to get me the best price possible and I LOVE my new car and all the folks at Dutch Chevrolet
Thank you Mark and Mark! I love my new Tahoe!! I highly recommend Dutch Chevrolet!
No longer Dutch Chevrolet, now Stanley Chevrolet.
We have always received great service from Dutch Chevrolet. From the very beginning to just looking, then buying, then the follow up services. Always great, always timely done.
Friendly, well informed. Didnt have what we were looking for though.
Purchased my chevy cruze at Dutch about 6 months ago, the experience was great. They have also called me a few times to make sure everything is going okay and that I am still happy with my choice. Just had my first oil change and tire rotation, very friendly staff.
As car buying goes Dutch makes it painless and friendly. They are a great group of people who work hard to meet your needs.
Bought my car July2013. They have done all the servicing, always provided me with a ride to work while the work was being done, and returned the vehicle to me. My overall experience has been terrific.
They follow up
From scheduling the appointment to paying the bill, Dutchs service department delivers a courteous, friendly, and efficient experience. I am always impressed by their policy of fairness and honesty in car maintenance.
Always great service and sales experience.
Purchased my truck there a year ago - friendly - easy to work with. Normal service there three times now - again - friendly and timely.
As long as I live here will probably never buy a vehicle anywhere else.
Good place long wait to have services done!
Friendly, good service, neat and clean place
Great service. Awesome people.
Great service dept. Always willing to help
Great service! Appointment was on time and with professional service.
Nice service department
Dutch Chevrolet/Buick has the best staff, (sales, finance, parts, service advisors, and service that weve seen in a long time. We purchased two vehicles, a Silverado Z71 and a Cruze Premium, and were very happy with the entire process.All involved personnel, sales. finance, service, parts, service advisors, and even additional employees were upbeat, positive, helpful, and willing to answer, (accurately), any questions we had. An all around good experience!We look forward to working with Dutch in the future.
Good dealership for getting needed maintenance.
Nice cars, my understanding decent service.
Dutch has treated my husband and I right for years. They are reliable and very friendly and I appreciate the local, hometown service we recieve.
Went to their Big Sales event with the prize cards and such.Nothing is on sale!!!!!!!!!!!!A dealership that has to resort to false claims and offers is one to never trusted-period.Store was dirty, sloppy dresses sales staff. One female in a mini shirt with nasty tats all over, maybe she is a back door prize.Worst Dealership I have ever been in.
Dutch Chevrolets personal treated us very well. They were very helpful and Mark convinced us to lease. Thank you all.
Good respectful service.
The people here are super nice and they help me with all the stuff I really dont understand about cars... which is everything.
Efficient, professional, great service! Thank you!
Everyone is so nice at Dutch!
Very helpful and efficient and fun!!
This service department is the BEST!!!
Excellent service, fast too!
Very polite
Great place
Excellent, friendly, professional service!!
Excellent! Trustworthy folks!
#1 customer service!
Exellent service
Pushy salesman
Friendly people