My husband and I just love Raven, the most awesome Salesperson, at Bedford Toyota.He is so knowledgeable, kind, professional, caring and very patient. He came in on his one day off to sit with us snd explain every detail about our new 2022 Toyota Corolla. He spent 2 hours with us . He is so filled with joy and love and has a passion to be with people and help however he can.He is very charismatic and always smiling.We recommend Raven so highly and we are so grateful to him.Thank you so much Raven ❤️Linda and Mel Solomon

Mark is amazing, the sales team made the experience easy. I was very impressed by mark with the personalized video of the car. Everyone was great, If I lived near by I would absolutely service the vehicle there. Great job.

From the moment we walked into the lot we were taking good care of by Mike Hakim from Bedford Toyota. He was very helpful and answered all of our questions. We did have to wait for my daughter’s car to come in however Mike kept in touch with us and let us know what was going on the whole time & told us immediately when the car was ready to pick up. He also took special care of my daughter and explained everything since this was her 1st car. I would definitely go back there and use Mike Hakim he is very personable and knows what he is doing. Great job!

Toyota of Bedford was great to work with and loved my experience with our sales rep Raven! My only negative issue was the agreement on the price in July and then Toyota (parent and finance company) not honoring that price because they couldn’t deliver the car until 3 months later. Their delivery delays has nothing to do with the price we agreed to when I signed the agreement and gave them a large down payment.

Trey and mike were absolutely amazing! Got us into our dream car and made all the paperwork and every thing super easy!

Destiny, she was the nicest person I met in sales…She knows the car from a to z.she was awesome !!!no push very nice soft sell.Thanks for all team!!!Special thanks for Destiny !!!

Hazel is the best she goes above and beyond to make sure you are satisfied. Would highly recommend.

Want better than the selling gimmicksAnd should have a body repair shop.Needs to be better

Great experience all around. Gerald is a caring and attentive salesman as well as the rest of the staff.

Hazel was absolutely amazing! She was really such a pleasure to work with. Thanks to Tom as well. You guys make an excellent team!

Decent dealers. What you expect of Toyota. But theres hardly any inventory. Sales folks are good but some of them may be more so than others. Change your sales point of contact if you are not getting what you want - enough decent and prompt folks here.We just wished the cars were cleaned before being displayed. Some of the used cars reeked of smoke. Some cars were not in good shape. So buy new, certified, or if you know the cars well.

The sales team was far more professional and helpful than many dealerships Ive experienced. Hazel was my sales member and she was an absolute pleasure to work with. Very patient and accommodating! The negotiation process was quick, concise, and simple. Very pleased with my experience.

Great, thoughtful service. Kept us informed and updated along the way. Was ready & available to answer any questions. The most excellent service that other businesses should strive to imitate. JC was the best Toyota has to offer. A pleasure to work with him.

Alex V. worked with me. He showed great customer service while also staying professional. He was transparent with exchanging information of the vehicle I purchased, the process was smooth. I would recommend working with him in the future.

My friend went here to purchase a car today and his sales person was Mitch Sanchez. Worst experience ever. Total waste of his day. After finding the car he liked, he gave an offer and Mitch agreed with it. He even bought the car insurance for it while he was there. While signing paperworks, my friend realized Mitch has changed different papers. First he said that the car didn’t have any accidents but the final papers said it did. Then he put on a different price on the final paperwork and try to scam my friend into signing it. After my friend caught the difference in prices Mitch just crumbled up the papers and was really mean and rude that he got caught. He was there the whole day and didn’t even leave with a car in the end. Super disappointed.

Yes it was a very good experience at Toyota Bedford on this past Monday the service including the young salesman Jake as well as Mike and the financial young man was quite satisfying!!! It made the complete time there very gratifying!! Oh and may I not forget Von the insurance lady who was very knowledgeable!!! Yes I can say all was well!!! Thanks to all of you!!!!

Gerald was very nice and helpful in getting me a car. The used car was reasonably priced, decent milage and no damage. The dealership was helpful in ensuring I could pay for the car and insuring the car.

I had the best experience buying and trading in my car at Toyota of Bedford. Mike and Hazel helped us and were so friendly, helpful, and efficient. Robert, their manager, was so great too! I’ve never experienced such an smooth day buying and trading in a car before coming here. Thank you guys for all your help! Great people, great experience, I couldn’t recommend this place enough!

I got my first car from them and it was an decent experience as they make sure they get you what you need and everyone is nice for the most part.However, I went to get my car maintenance and just so happen to meet Raven because I had some questions and I knew I wanted a different car without the hassle, jerk around or disappointment and Raven made it happen…he was patient, attentive, honest, funny and personable and down to earth. Above and beyond..his service and making sure I was happy and knew how to work the features in my car, down to making sure it was detailed and cleaned properly. I can brag all day I would recommend him when going to this location and ask for him…I Promise you won’t regret it!!!

Had 10:30 appointment for regular service and maintenance, arrived 10 minutes ahead of time. Staff (receptionist and service counter individuals) were not friendly or even seemed to want to be there and to help. 2 hours and 50 minutes later the vehicle was completed for service. To my surprise and below my expectation with Toyota dealerships, Bedford doesn’t even provide a car wash/detail. In two different states and two different Toyota’s this was part of the why bring it back to Toyota. Unimpressed and will drive further to find a better Toyota dealership

Very much enjoyed my car buying experience at Toyota of Bedford. My wife and I were in the market for a used car and they made the process very easy. Very courteous, professional, and fair service; highly recommend.

We have driven 2 different Tahoes for the past 12 years now. We also had a pruis. We were so impressed on how the pruis held up with the salt from the Ohio roads. So when it came time to trade in the current Tahoe we decided to try Toyota. We went to dealership after dealership searching and looking for one. With the current market we couldnt believe how so many Toyota dealerships were selling them ABOVE msrp. I called Bedford Toyota 45 minutes before they closed on a Saturday. Jake picked up the phone I asked him a few questions he told me he would have to check on the answers and would call me right back. He actually did! Which rarely ever happens in the sales industry. We made an appointment to come look at the car I had seen on the internet. We drove an hour there and as we were walking in the dealership the car sold. I was so upset and left telling my husband I will never go back there again. A few days went by and I get a call from Jake he left a vm apologizing for what had happened and he just got word another car EXACTLY like the one I wanted was coming in a week. He wanted me to come see it. I was SHOCKED! Who anymore even cares about making things right and apologizing?NOBODY. I couldnt believe that he did both. We came down a few days later and went over everything. If it wasnt for Jake I would have never gone back. What a pleasant experience buying a car which is normally not a fun task. Thank you so much Jake!

Amazing, extraordinary and remarkable service from Destiny!!! She was a very big help and really made me feel happy, excited and comfortable during the whole entire process. Will definitely be recommending this dealership to others and mentioning her name. I left feeling happy with no stress at all. Destiny is great!!!

Destiny was amazing and fought tooth and nail to make sure we got the car we wanted! 10/10 experience. I would recommend steering clear of the floor manager (Robert?), however, if possible. The difference between their attitudes was night and day. Destiny would keep telling us Ill make it happen, while the floor manager told us to just pick a different car rather than trying to work with us. Ask for Destiny and dont talk to anyone else. If it werent for her positive, can-do and candid demeanor, we would have walked away from this beauty.

Great place and good people. Decided to purchase a 2021 Toyota Camry XSE factory build. The best part of the experience is the simple fact that Toyota of Bedford does not try to sell you unnecessary fees and warranties. They are to the point and I like that. Definitely would recommend them to everyone.

Awesome experience. Dealership is great and Taros and Hazel were both fantastic to work with!

Great experience. Trustworthy experts. Won’t push unnecessary repairs or maintenance.

Ray and his team were absolutely amazing and very easy to work with! I highly recommend Toyota of Bedford.

Greg Maddox was very knowledgeable, helpful and personable with me. I appreciated his skill in answering all questions I needed answered. I am a repeat customer to this particular dealership and will no doubt go there again. Great experience

Dave is the best Sales Person I’ve ever did business with. He is very patient and goes through the process smooth. He focused his attention on my needs and what I didn’t understand. If your are looking for a vehicle new or used go to Toyota of Bedford they have the biggest inventory I’ve ever seen stop in and ask for Dave.

My salesman was awesome. He listened to my needs and helped me get the best car for my budget

April was amazing! The process was very smooth she was very knowledgeable and professional. I walked out with the perfect car! 10/10!

Had a great experience! Trey was very helpful and was able to get myself into a great ride!

Toyota of Bedford is the best Toyota dealer and service in north Ohio! The place is clean and safety inside, friendly staff, high quality service!

We had a great experience here today. Taras and the team was super helpful!

Mitch has taken care of me on both occasions for my Toyota leases. He is AWESOME!

If anyone is looking for a Toyota vehicle, I would recommend coming here. If you do decide to come here, I recommend asking for David Manning to assist you. I can tell he is a hard worker and he was extremely patient with us. He was very soft-spoken and very calm throughout the whole process. Although we gave him a bit of a difficult time, I could tell he was trying his best to help us out. He was very supportive throughout and happy for me when I finally got the car, so I really appreciate him.

Relatively quick and easy. Great deal on a brand new 2022 despite the shortage. Mike was friendly and made sure insurance and everything was taken care of.

I had a very pleasant experience working with Taras. He helped me and my husband out with reserving the car, keeping us updated, and explaining all the paperwork with the car. I will definitely come back to do business with Taras and the team at Toyota of Bedford!

I had a great experience with Taras and the team at Toyota of Bedford. He was helpful throughout the entire process of reserving the vehicle, keeping me updated on when the vehicle is coming in, and going over in full detail of what is included with the car. Highly recommend Taras and the rest of the team here!! It was worth driving all the way from Philadelphia to make this purchase!

Dave Manning was the most amazing salesperson! He answered all our questions promptly and thoroughly! We really enjoyed shopping for a car with him & really appreciated the way he treated us! Thank you Dave!!!

Had another great experience at TOB. Raven and Mike were awesome to deal with! Thanks again guys!

I recently bought a 2021 Rav4 LE at this dealership. It was an A+ shopping experience. Tom in sales is top notch, very professional and knowledgeable, pleasant to work with, and got me a great deal. Alexander in finance did a great job explaining the paperwork and the various add-on options available to me. I have no hesitations at all either coming back to this dealership for future business or recommending to others to do their business with this dealership.

The service advisor was particularly helpful and knowledgeable. He explained well all my concerns and questions, giving me options when available. His courtesy and customer service skills are just unexpected........Terry Ng

Great experience! Everyone is very accommodating and kind! Michael assisted me with purchasing my car and he was so helpful and kind. Made the entire experience easier!

Mike Hakim was very friendly, and helpful through the buying process. Didn’t create an uncomfortable, high pressure situation, which is always appreciated when buying a car.

Trey helped me into my dream car! Fantastic experience

Gerald hustled to get me onto the car I wanted quickly and without issues.

Usually your in the dealership for hours waiting on approval which is very overwhelming. Not this time! About 3 hours in and out, I got what I wanted at a very great deal! Everyone involved was very professional, kind and I felt they went above and beyond for me especially Mark Faddoul! Thank you guys I will be back😊

Great to work with and they listen on what you want. Very smooth to get everything done quickly and efficiently.

Mitch is the best salesman Ive ever met! I Highly recommend him and toyota of Bedford.

Love my new 2021 Toyota Rav 4 LE. Had a great shopping experience thanks especially to Tom in sales and Alexander in finance. Will definitely do repeat business with this dealership. Highly recommend this dealership to everyone.

Destiny is an awesome person. Kind, considerate, professional and knowledgeable. It’s because of the beautiful person that she is, I decided to lease my car from her and not go anywhere else. Toyota she is a keeper. No deception in her, it’s refreshing to experience from a sales person. Thank you Destiny

I had the best experience here un Toyota if Bedford working with Mitch Sánchez! He is the best at this . My familia has bought 6 cars from him and we will continue todo do business with him! He is fair, profesional and bilingual! If tío looking for a car go see Mitch Sánchez at Toyota of Bedford.

I’ve been a costumer at this dealership for years since 2013. I’ve purchased 3 Toyota Tundras & 2 of them was from Toyota of Bedford. They always gave me great service & made me feel like family during my visit. I even purchased my son’s first car from Toyota of Bedford & he was super excited & received same treatment. Like to give a special thanks to all the employees there especially for my guy Greg Maddox in service department. He’s a great guy & he always takes care of me!!! Appreciate you guy! You guys are AWESOME!

I will never ever buy another vehicle from Bedford Toyota ever again. I bought a truck and suv there in the last 3 years. I called a couple weeks ago to inquire about a Toyota they had on their site and the salesman said it was sold so he kept my number if one comes in. Today i get a call that the customer backed out and i can have it for msrp. He calls me back 5 minutes later and says they are adding 10,000 to msrp! DO NOT GO HERE!

Dealership went above and beyond to meet expectations. Acquired car I wanted in just few days. Can do philosophy made the sale and got me the car I had been looking everywhere for. Highly recommend.

Wonderful dealership. Mike who was one of the managers put the deal together so quickly for me. Arranged everything I needed and answered all my questions. He turned the deal over to my salesperson alex and he was super friendly and easy going. Great experience! Would definitely recommend to others. I personally like to get my deals done quick when I know what I want. They delivered on that for me. Thanks Toyota of Bedford! Love my brand new Tundra Platinum!

Great job Trey thanks for all of your hard work

First time buying a new car, of course excitement comes along with it, but so does some stress. It can be overwhelming. The staff at Toyota of Bedford are welcoming and patient. I had the great experience of working with Mark. He was informative, patient, and not at all pushy. I didnt feel rushed into making any decisions, and Mark provided any guidance that was needed throughout the process. If youre looking to join the Toyota club, ask for Mark Faddoul at Toyota of Bedford! I was back and forth between a few different dealerships, the RAV4 really stole my heart. I am so happy with my first big purchase and thankful for all the help I had along the way.

My family and I had a wonderful experience @ Toyota of Bedford . The Sales & Leasing Consultant Dave Manning was very professional. He answered all of our questions, went over every detail and feature of the car and made sure we were fully satisfied with the car we were looking to purchase. Their Finance Manager Mariah Slovak was awesome!!!! She helped me get a great deal on my car she was very professional as well... Really Nice! I truly left Toyota feeling good about my car buying experience . My brother brought a car from them many years ago and I decided to go there to buy my daughter her first car it was the best decision I could have ever made. I definitely recommend Toyota of Bedford ⭐️⭐️⭐️⭐️⭐️

Service was excellent and so was courtesy.I would recommend the staff to anyone with a car problem.

I received excellent service. Greg was absolutely wonderful! He took ho time and made sure my car was taken care of and was very honest.

Great experience in both sales and service. I was in and out quickly. Great pricing, and the staff is super friendly. Special shout out to the General Manager Mike Press that always makes me feel special and appreciated. Customer for life.Bob Laughton

Destiny Tillison was very professional and I will recommend her to my friends and I will be back to do more business in the future. Toyota of Bedford is a place to purchase a vehicle

Good honest people, if you want a good deal with your best interests in mind this is the place to go. They help and try everything in their power to get the best deal for you. Very uncommon when buying cars at dealerships these days. These guys are a rare gem in the auto industry. Ive been thrown under the buss by bad dealerships and it was a breath of fresh air working with toyota of bedford. Highly recommend.

Greg Maddox and his team did a great job working on my car. They are responsive and very accommodating. Great service!

Great experience! Everyone was very friendly and Gerald was great! It was a week between when I first went the dealership and back to buy, and he kept in touch without being pushy and annoying. I plan on driving this car for several years, so I won’t be back anytime soon, but definitely recommend them for anyone in the market.

The sales person I first had contact was able to immediately tell me how many vehicles were in the area that I was interested in. The sales manager quickly followed up to make a sale happen by negotiating with the other dealership that had the car I wanted. Within 3 days off the initial contact, I had my car. When I went to pick up the car, a knowledgeable sales consultant made the experience informative and enjoyable. A few days after the purchase, the sales consultant called to make sure everything meet my expectations.

Mike Hakim was a phenomenal help in us getting our new Toyota RAV4! We werent sure exactly when we would get a new car so we originally went to just browse around. He provided a service and offer we could not refuse! I would recommend Mike to anyone looking to buy a car from here.

I worked with Destiny, and she was absolutely amazing during the purchasing process! Even after I got my vehicle, she checked in to make sure everything was going well. I would highly recommend working with her!

The buying experience was smooth and very low pressure. Taras was patient and knowledgeable and helped in every way he could.

I had a great experience purchasing my car at Toyota of Bedford. JC Bittence is one of the best salesman I’ve ever had the pleasure of working with. He was very knowledgeable, friendly, and down to earth. I would and HAVE recommended him and the rest of the employees at Toyota of Bedford to anyone in the market for a car.

I was able to make an appointment the same day. The wait was not long and everyone I came in contact with was pleasant, professional, knowledgeable and cost effective. It was a very positive experience.

Excellent buying experience. Sales person JC Bittence was courteous, personable and knowledgeable. Low pressure and thorough.

Sales bent over backwards to meet my needs. Very happy. Thanks to Mark, Robert, Adam and the rest of the crew for making this purchase a delightful experience. I would highly recommend this place.

Destiny!The best Worker I could’ve ever bought a car from,She got me done even though it seemed like it wasn’t gonna happen, she dug deep into everything and got me approved!!! I’m gonna always recommend Destiny, if you have concerns Destiny will handle it.

Just bought a car here. I would definitely recommend this place! Staff is super friendly and helpful! Thank you so much for our new car! Hazel and Taras were our sales people and they were the best! We will be def be doing business here again in the future!

Both Mark and Raven were phenomenal, transparent professionals. They put my mind at total ease. Today was a great day! Thank you Toyota of Bedford and all of your welcoming team ☺️🥂

JC was so AMAZING! Very understanding and patient with me having not had any experience in the car department. Closing the deal was quick and simple. He was very direct and clear about everything I needed to know. HIGHLY recommend this place (and ask for JC-he’s the best).

Taras is patient and straight forward, what I appreciate in any negotiation…

Gerald is the man. Without him there would be no deal. I was without a car and he came to my house and picked me up to show me what they had on the lot. Not only did I enjoy the car buying experience with Gerald, he was fun to talk to during the downtime at the dealership.

Gerald was awesome. No pressure, he listened to what I like and we had a great connection. The car is awesome!!!!

Bedford Toyota was the best place I have ever bought a car. All were professionals dealing with me, especially Mr. Mike Hakim. I recommend you talk to him to buy a car.

Excellent same day service. Helped by Matt and Tom today at Service. My car is close to 200,000 miles so I might be selling soon. Needed to get a diagnosis which I had done while I waited. Never fun spending money on car issues, but at least they were professional and fast. Nice amenities, clean bathrooms, nice waiting room with areas to work while you wait.

Just purchased my first Toyota!!!! Drove to Bedford from Lorain County to check out and test drive a 4 Runner I came across online. Brandon was the most knowledgeable, helpful, professional, personable Sales Manager. He set me up with Destiny who was attentive and considerate. She treated me like an actual customer and was focused on honest Customer Service!!! The finance team scored me a deal I couldn’t walk away from!!! Signing was painless and fun! The whole team was Top Notch!! I’ve never left a dealership feeling rewarded! Thank you Bedford Toyota!!!! THE BEST!

Tarras at the Toyota of bedford was excellent, he wasn’t pushy when I was looking for a car and I definitely recommend him when dealing with looking for a new car!!

Mike and Mitch really helped me to find a car for me. It was my first time going through the process so they showed me great options and ultimately find one that was in my budget and continued to work with me after hours. I appreciate everyone who works there because it was a good experience from the moment I walked in to the moment I left.

I had a great experience buying my first car at Toyota of Bedford. Gerold Gregory was great to deal with. Although we were difficult he was very patient and kind! I highly recommend Toyota of Bedford!

Destiny Tillison was such a knowledgeable salesperson. She made the process go smoothly for us. I highly recommend Destiny and this dealership.

Destiny was the best to work with. Highly recommend her as the most knowledgeable and kindest associate

I would give this place 0 stars if I could. Showed up at 10:30 AM and left empty handed at 2:00 PM due to so many disasters. I am extremely disappointed in the service. We were showed 2 cars during our time there only for them to tell us they were already sold after sitting and waiting for HOURS WITHOUT UPDATES. When we spoke to the manager he told us he was aware the car we wanted was already sold so he was trying to find another one for us BUT DID NOT UPDATE us but instead thought it would be a better idea to make us wait 2 hours only for him to not find another car. Overall, bad communication amongst themselves and horrible communication with customers.

Taras was great! The quickest car purchase ever! Definitely would recommend and will return.

Absolutely amazing. Extremely helpful. The salesman I was with made sure I got the model I wanted, instead of manipulating me into getting something else. All the staff were friendly & funny lol.

Mark was absolutely amazing! Extremely patient and knowledgeable. Both he and Robert worked hard to get me into my new car. Thanks for making this experience painless, fast and worth it!!

Michael Hakim was great to deal with. Came in to test drive some tacomas before my kia lease ended. Very friendly and passionate. Got me into a great deal with a brand new Tacoma TRD Sprort and out of my Kia! Couldnt be happier.

The best experience, they make you feel like family, Mike was great on my friend’s leasing process, so kind and knowledgeable.He dedicated hours to us .

Great service, nice people,nice vehicle.smooth transaction

I originally gave 5 stars because when I finally got the used Toyota van for the price I wanted to pay, the sales manager asked for the 5 star review and had me do it right there in front of him. I had all kinds of documentation of other Toyota vans that were the same year, make and model with similar mileage and options from other dealers. All of them certified used vehicals. I even had a copy of the exact vehical from their site showing it at a lower price than what they wanted to sell it to me for, saying that it was a misprint, and should not have been advertised for that price. When it came to the trade-in vehical, I again had documentation showing trade-in value for the vehical in that condition, and they didnt want to give me anything closs to that. If it werent for the fact that we wanted to get from the closest Toyota dealee, I would have left. We should have been in and out in no time, but 6 hours later we finally got the vehical close to the price we wanted and got blue book trade-in price for our trade in. If they would have said, yes all your documentation looks correct, it would have taken no time. There was so much money lost for them because of the time our sales guy took with us and the manager also, not to mention mine and my wifes time and aggravation. This was a terrible experience for us.

Destiny was wonderful and kept us updated throughout.