Of course, reviews will tell you what a well made, beautiful car Volvo makes. Maybe they won’t tell you the team is caring, knowledgeable and professional.My salesman Stephen made this very easy for me by listening (imagine that!) to me and giving me what I needed AND wanted. And, he didn’t disappear once I brought the car home and answered my follow up questions quickly.And, I almost forgot, I LOVE MY VOLVO!

I was looking for a CPO Volvo XC60, which proved to be difficult in my home state PA. I ended up finding a decent selection at Motorcars and working with Chip over the phone. He was great at communicating and respectful of mine and my husband’s time, not wanting us to make a 2+ hour drive without having as much information as possible. He worked numbers with us over the phone and answered every question we had over multiple calls. Found a great car and had a smooth and positive experience with Chip!

I had a fabulous experience. Chip McKinney was our salesman and he went above and beyond to assist me. Phone calls, text messages, providing my husband and I everything we needed to know. The paperwork with finance was smooth and Mike Fabian was also extremely nice! I love my new car and would highly recommend this dealership!!!!! Thank you Chip for everything you were truly a pleasure to work with!!!!! Carolyn Drain

Chip was fantastic to work with. He worked hard to source the exact car we wanted, made sure we were truly happy with the car and put no pressure on us to make a deal. I drove from out of state to buy from him (family has purchased four cars from him before) and would do it again.

Great place to buy a car. Andrew was extremely helpful in the car buying process. He was a very honest salesman, I’d definitely recommend and do business with these guys!

Chip was super pleasant and great to work with. He answered all of our questions and wasn’t pushy at all. I would definitely return to purchase another vehicle through him.

The service was exceptional! I came in with a trade that I owed more than it was worth. The team at motorcars not only took my trade but gave me some money on it. Steve was kind and patient and Bobby worked diligently to get me financed. The entire process was smooth and effortless!

The folks were so nice and took a lot of time to make sure we understood the technology in the car. They also really did try to understand our position and worked many different options until we found a payment that would work for us. Very pleasant buying experience!

I was looking for a nice gift for my wife. When I came to Motorcars Chip was there for me. It took 5 minutes to get test drive vehicle which I was looking for. I bought that car and Chip was very helpful and respectful, I appreciate him.

Purchasing a brand new 2021 Acura TLX Type S couldnt have been easier than doing so with Tracy Reese at Motorcars Acura. She went above and beyond my expectations and made the sale so easy from a customers perspective. She walked me through the process from start to finish over the phone as I have never purchased a new vehicle before and kept the ball rolling the entire way through. When I showed up to the dealership to pick up my new Type S, she had it ready in showroom condition and essentially just had to hand me the keys (after signing a few documents obviously, which took all of 10 minutes). She knew everything about the Type S inside and out while showing me all of the cars technology and functionality. I will 100% be going back to Tracy and Motorcars Acura when the time comes for another new vehicle. After 2 weeks of ownership, Tracy has followed up twice to see how my Type S is treating me and I love that about her. She is very attentive, efficient, and straight-forward, and wants to make sure my experience in an Acura is top notch. If youre looking to get into a new Acura, Tracy should be your first choice. Thanks again Tracy! ~ ZT

I had a great experience with Motorcars Acura. Andrew was my sales person, he was amazing from start to finish. He never hesitated to let me drive another car, or to educate me on each make and model. When they no longer had what I wanted in stock they worked fast to secure me a car, even with the current limited stock. When it came time to pick up my car, and sign my paperwork everyone was so friendly. Andrew showed me all the new gadgets in my car for at least a good thirty minutes, and told me to come back in a week with any questions. I also got some amazing jam and super sweet recipes out of the deal. I would recommend Andrew and the team at Motorcars Acura any day!

If you want a vehicle from here ask for Andrew!! Took great care of us and guided me through my first car purchase

Came from Traverse City to buy a car. Chip was great. Great no hassle dealership. Thanks again!

Just bought a Volvo and has a great experience with them! Duane worked out a phenomenal deal for our lease and the whole team was attentive and efficient. Whole time in the dealership for signing took less then 1 hour. Would recommend to anyone looking for a Volvo/acute.

Quick, courteous, and supportive service. Excellent buying experience. The team is equally as attentive after the sale.

Michelle, the sales lady was super nice!!! She gave us her undivided attention, even though she was on vacation to assure that our deal was seamless. She makes it happen!!!! Thank you

Andrew J. Chiarelli was very helpful with helping me get a brand new car! Thank you for the great service.

We bought a car there. Chip was helping us. He is very helpful and knowledgeable.

They made buying a car easy and stress less. They went far and beyond with honoring or requests. Will be coming back in the future. Would recommend anyone looking for a car to choose them. Michelle was excellent

I had a wonderful experience working with Mike Redmond. The subscription process was seamless and the vehicle is amazing. Many thanks to all involved.

Michele Lucek and the whole Volvo team in Bedford, OH were absolutely amazing! Michele went above and beyond to make sure I got the exact car I wanted and the service was 10/10. Making sure it was quick, and they detailed the car perfectly!My experience with the Volvo family has won our friendship of many more years of cars together. A trustworthy and classy dealership. Thank you.

Excellent dealership! Professional and help you every step of the way. Duane B. Provided excellent customer service and we will return for our next car.

Extremely helpful and informative sales process. Friendly, low pressure environment. Fair pricing and you’re treated well. I highly recommend Motorcars Acura Volvo.

Stephen and Bobby were great to work with! They helped us until we were happy with the real. It was a comfortable and very friendly experience! Highly recommend Motorcars, especially these two guys!

Everyone at Motorcars Volvo was a pleasure to work with. Chip McKinney and Mike Redmond went above and beyond to make us feel comfortable with the entire process. I highly recommend this dealership and especially these employees.

Okay. Was expecting a non-positive experience! Anything But. We got there at 5:45, dealership closes at 6.We knew what we wanted and how much we were going to pay.If anything I’m mad bc our deal was done by 6–they accepted our counter.Never reviewed Anything before. Still trying to figure out why we were there to 8 but it’s ALL good.Give michelle a call. No bs, nice people and most importantly……this vehicle is unreal..

Found my car and my sales person (Andrew) was very helpful and he will be my go to guy from now on !

Reading these reviews makes me feel like we didn’t get the same experience unfortunately. I know the times are crazy right now with car buying, but the games played at this dealership are ridiculous!! I have print outs that have one price and 3 hours later printed with a higher price! Also, something agreed verbally on a Saturday was soon forgotten on Monday.

I have purchased 10 cars in the last 11 years and this has to be the very best experience I have had.Motorcars Volvo team including Stephen are the greatest.

I’m on my fourth car from Chip McKinney now, 2 Acuras and 2 Volvos, and I couldn’t be more pleased. Every time I shop around and every time Chip gets me exactly what I’m looking for and at the best price. Love my new Volvo!!!!

My husband and I have bought 9 cars with Chip McKinney. We have had wonderful experiences each time. We will continue buying from Chip as we have been extremely satisfied.

We had a great experience buying our car from Andrew! He went above and beyond every step of the way.

Many years of loyalty to MotorCars Acura/Volvo working specifically with Chip. This is our first time buying a Volvo and the process was just and smooth and flawless as it has always been. Love coming here and will remain a loyal customer!! Thanks to Chip and the whole team!

Andrew was a great help in getting the car to us in Columbus! He worked around our schedules to make sure it happened!

Great experience. The sales person was very knowledgeable on the vehicle and the finance options.

Chip @ Motorcars was helpful, knowledgeable, and made the process of purchasing our new car very seamless. Recommended!

The XCRecharge is the fourth volvo we have owned. Our last Volvo we purchased at Motorcar Volvo and had a great experience working with Mike Redmond. Our latest experience is consistent with the first. Mike is helpful, no pressure, no false promises and embellished information. A true professional!We love the car too! Its a Volvo!

Mike and every one at Motorcars were fantastic.

Stephen Sarver sold me a used Subaru outback and he was so helpful and kind through the entire process. Answered all of my questions with kindness and curtesy and always made himself available to ease any of my worries. 5/5 stars! will recommend Motorcars Volvo to all my friends. :)

Ordered a new XC60 to my specifications, which delivered in less than 10 weeks. Friendly snd courteous sales experience. Professional dealership.

Andrew Chiarelli was a great sales consultant at Motorcars Acura. Excellent buying experience.

Mike in sales was great and than turned me over to a great experience with the finance manager. Hate the car buying experience, but this was by far the most transparent and painless car purchase to date.

Just bought a certified Volvo from Chip. He did a great job of explain the features of the car and not pushing something on me that I didnt want. The process was relatively quick and simple

Manager Eric and salesperson Marney were very helpful, respectful, personable. The whole experience went very smoothly.

My wife bought an XC90 from Chip. It was fast and painless! Thanks Chip!

MotorCars went out of their way to help get me the new all electric XC 40. The car was delayed due to issues with Volvo, but they kept me updated. Once the car arrived on the lot, it was prepped quickly and I was driving away in it the next day. They also helped me get maximum value for my trade-in.

I have bought multiple cars from Motorcars Acura and Volvo. Chip has been my salesperson at least 3 times and has been thorough and helpful. I just bout the Volvo XC40 and the experience was great. It’s always pleasant to deal with knowledgeable people

First visit. Everyone I dealt with in service (mostly Rick) was friendly, quick to communicate, and followed through on their commitments. Mike in sales was also quick to help with something else. Ill definitely recommend.

Chip was fantastic and was very available for us for all of our needs. We bought our Volvo in the midst of a pandemic and a world-wide recall, and Chip made the sale and delivery effortless. He was patient with all of our questions and concerns and readily available when we needed. Thank you for a great experience!

Chip did a great job laying out my options to get into a car I really wanted. He wasn’t pushy instead he followed up timely and didn’t make me guess. Thanks!

Chip at Motorcars Volvo was quick to get back to me, answered all my questions about the S60 I was interested in, and gave me a very satisfactory price. With the recall there was a bit of a delay but Chip was terrific in holding the car for me and keeping it available for my eventual purchase. Highly recommend Chip at Motorcars Volvo!

Got a pre owned Volvo from chip Great car and Great guy !

My dad and I were assisted by Chip McKinney and had a great experience! He was sincere and personable, and quick to help us find a car that worked for us. He was reasonable, true to his word, and made it clear through several instances that he was looking out for our best interest and making sure we were receiving a quality car. I had to have a car that was compatible with hand controls and was set up to have controls and other components accessible to me, and Chip was flexible and intentional on finding what worked for me. We would definitely buy from him again!

Anthony in the parts department was very helpful in getting the mud flaps I needed for my new XC60. He explained why the parts are discounted online but not in the dealership. I was able to take advantage of the discount. Parts came and got a call when promised. Because of Anthonys helpfulness I will return when my Volvo needs service.

Enjoyed working with Andrew

It was an amazing experience from the beginning to end. Started with Stephen, listening to our needs and educating us on the features and details of the XC60. The facility itself was clean and beautiful. The entire team was wonderful with the financial component and did not pressure us with any packages, etc. Very please with the service and Motorcars dealership.

Chip was the only sales consultant throughout my rigorous state wide search that actually LISTENED to my needs and adhered to them. He is extremely patient and NOT PUSHY. He is also very text friendly! Mike in finance was also very pleasant and transparent while discussing my loan term(s) and service contract. Great guy as well. Thank you both, I’m in love with my new car!

Their employees need to learn how to talk to people with respect

My dad, Andy brought me a car from Chip and it couldn’t have gone any smoother! He gave us a great price, was so nice and overall a great person to work with! Definitely use him when looking for a car!

I have my car serviced here. Mr. Baker in the service department was extremely helpful when I had to have a warranty repair taken care of. The dealership is refreshed and very Euro-style. I will certainly be back!

Great sales/service team! Mike and Mark and team have taken great care of me and my XC60 (a terrific vehicle!) - fast, responsive, friendly, high expertise, totally on top of all the details all the time. (A night-and-day difference from my awful experience at VanDevere Chevrolet, my prior car purchase/service experience about a year ago.) This is part of what you’re paying for at Volvo - people who know what they’re doing and understand customer service. Thanks guys!

I was 9 months in on my current Volvo lease but wasn’t happy with my car and really wanted an SUV. Not thinking this was even possible Michelle Lucek and the entire staff at Motorcars Volvo were able to work their magic and somehow get me into an XC60 which I absolutely love!!!! The entire process from start to finish could not have been any easier. Michelle was so pleasant to work with and went above and beyond to make sure I was completely satisfied with my vehicle while also taking the extra time to set everything up during the delivery before driving off the lot. My husband and I have purchased many cars in our lifetime but never had an experience like this! I would highly recommend Michelle and Motorcars Volvo if you are in the market for a new vehicle-you won’t be disappointed!!!

Fast,professional service. My favorite Volvo dealer.

Highly recommend! Our salesman Chip was excellent. Very low pressure and easy to work with. Had a minor issue with a door handle that he immediately addressed and resolved.

Just bought a Volvo S90 and Chip was fantastic to work with. Took care of all my requests through the whole process. If you’re looking for a new car I’d recommend stopping by.

I contacted Volvo to get information about a SUV. I had been in a hurry to get a new car as my lease was up. Steven Sarver was on top of things, and his follow up was amazing. Although I didnt buy the Volvo, I would recommend Steven as a professional sales associate and one that will get the job done. Thank you Steven I will refer you to anyone looking for Volvo.It only was about availability not the car that I bought a different car.

I worked with Michael Redmond at Motorcars Volvo and had a fantastic experience. When picking up my vehicle, he made the process extremely easy and had everything prepared prior to my arrival at the dealership. He took the time to explain all of the features of my XC90 in detail before I pulled off the lot, giving me confidence in my driving my new car. He even set me up on the Volvo app & paired my phone. He also recently helped my father, and took exceptional care of him as well. Highly recommend!

They really work hard to make the process work.

Great car buying experience! We highly recommend Chip! He worked hard to streamline the process and ensure that our questions were quickly answered. Appreciate all of the support and information that we got from him and the team at Motorcars!

Great experience Volvo shopping with the team at Motorcars, which I would expect. Marney Smith took care of me and listened to what I was looking for in a new vehicle. More importantly, I had an issue between what I thought I was buying and what I got. You expect buying a car to be a good experience. Its when you have an issue that you see who youre truly dealing with and I was very pleased. Marney and the GM Anthony Marcellino listened to me and understood the issue and resolved it fairly for us both. I really appreciate that. Id highly recommend buying or servicing a Volvo from Motorcars. Good people with integrity.

Clean 🧼 environment,well kept lot and building, staff was pleasant, nicely dressed and very accommodating . One salesman member in particular named Chip was WONDERFUL to work with, returned calls quickly, very knowledgeable, understanding and friendly best of all he wasn’t pushy I wish all salesmen where like chip . Thank you motorcars of Bedford !! Wonderful place !! 🚙

I am a return customer of Motorcars and of Chip in particular. Chip is always very knowledgeable and is an advocate for his customers. And he is trustworthy, which is a rare trait these days. You won’t be disappointed!

This is our third car from Chip at Volvo Motorcars! It’s easy working with him because he’s able to carefully curate a new car for us based on past preferences and just knowing us. He is able to work his magic over the phone so our time spent at the dealer is minimized. It’s actually fun for us to come to the dealer and make a deal! Chip is excellent and we highly recommend him to all new and returning buyers!

Went to Motorcars hoping to buy a 2011 Honda Pilot. I worked with Chip who was fantastic through the entire process. I was able to test drive the vehicle as well as show the vehicle to my local mechanic. Even though I decided the vehicle was not the right one for me, Chip and the Motorcars team were first class the entire time. I would highly recommend Motorcars for your next vehicle purchase. Look for Chip...you wont be disappointed.

Don’t go service department there. They act nice but quality of repair is terrible. Misses all details and does not check before they give your vehicle back. You will notice it later. If you find any error from service they will tell you to drive while and see if there is other problems, then come back later. Trying to make you forget it. When I revisit, I told them I would want service properly and don’t want to make this complicated. And they said “sue us and take your vehicle”. I hope you all don’t experience this and feel bad with you vehicle. Don’t get convinced to complimentary car wash service. Most dealers provides wash, in order to compete. At least, sales departments is good. Fact is that other reviews are for sales not for service. If you own a nice premium vehicle, but you don’t want such a indecent service, don’t go to this dealer.

Chip, did a nice job about informing of a great deal. My paperwork was prepared when I went to pick up the car. I had a good experience despite getting a new car in a pandemic.

Chip has helped us now with the purchase of two cars. He’s kind and willing to work with you and he really helps you in your car buying process. We have shopped Motorcars twice now because of him!

Since the day I bought my car from one of the Mikes, I have been ecstatic with my purchase of my Volvo, and have not been disappointed. All the Mikes and Rick in the service department make sure that your car is exceptionally handled. I have never missed a service appointment and it is a treat to have it serviced. Hot drinks, snacks, and a brand new loaner Volvo for longer repair times all make for a great service experience. They just newly renovated the show floor, and now it is even better. Thanks Motorcars Volvo team!

Michelle was fabulous to work with! She was so friendly, very responsive and she did everything she could to get me the best possible deal. I would absolutely use Michelle and Motorcars Volvo again!

Chip was just fantastic! He worked so hard to make sure that everything went smoothly and that I understood every step. He was willing to work with me on any issue. This is the third car I have purchased from Chip and Acura Motorcars. They are the best!

I had a very good experience with both the sales agent and the manager, both great people, easy to work with. Later, service agent was really knowledgeable. Will definitely go back!

This is the second car we have purchased with Chips assistance. We were very pleased.

I came with my wife To get a business on a Volvo and she have some struggles due to her Credit Score at the beginning. Chip McKinney was very attentive and helpful to get us through the different options we had. Even tho she was hesitant at the beginning he works more options for her and we could finally make a deal. It was a really great service and treat us with professionalism and respect all the times understanding what were our needs and accommodating our needs to the better option.

I have been driving Volvo’s from Motorcars Volvo for 17 years. Chip McKinney has been great to work with and the Service Department is second to none. They are always happy to help me and treat me like I’m their best customer. Visit the dealership before you buy your next car. John Blatt

Chip helped us out tremendously, we came with 1 car in mind. Started out a little rough with the car not running properly, but went on 3 more test drives and car was fine. Mechanics checked everything out and a new battery was put it. The manager Mark, was also very helpful and helped turn a bad situation, good. Set us up with a great deal, as well as a great car. So far happy and was a good choice!

Amazing experience today picking up our new Volvo S60. Chip was a great salesman to work with and highly recommend him. Reached out to every Volvo dealer in Cleveland before deciding who would earn our business. Hands down Motorcars Volvo was easiest to deal with.

I bought a used Volvo from Chip McKinney at Motorcars and am super happy with the service. Chip has made it so easy for me to get my car serviced. He picks the car up at my house, leaves me a loner car, and then brings my car back for me. It is so helpful, as I live quite a ways from the dealership. Thanks Chip, you save me so much time and trouble!

We recently finalized our lease of a new 2020 Volvo XC90 with Motorcars Volvo. I could not be happier with both the vehicle, but also with the integrity and professionalism of the dealership. Anthony (GM) and his team (we primarily worked with Anthony, Duane and Eric) were absolutely top notch and not only competitive with their pricing, but went the extra mile to locate the exact vehicle we wanted. We were very picky with what we desired, yet never once did any of the staff assisting us make us feel as if our requests were “too much” or anything of the sort. We truly felt like valued customers throughout the entire process. We are extremely pleased with the entire experience and will certainly be back. Anthony instills the “details matter” mentality in his dealership and you can see it trickle down to all facets of the business, including a phone call the next day just to make sure we were loving our new vehicle (which we do!). Details like that certainly make a difference to us. We highly recommend the Motorcars family. They are a breath of fresh air!

Chip and Motorcars were a pleasure to work with. I recommend them.

Chip was kind and knowledgeable, he took care of us throughout the process. Amazing value and smooth sale!

Absolutely fantastic. As much as I love cars, Im not a fan dealership shopping. Motorcars Volvo is a cut above. They truly appreciate their customers and can adapt to the type of car buyer you are. This is the first Volvo I have leased and I intend to be a customer of theirs for many years to come! Mike Redmond is honest, patient and not pushy. Their leasing manager and department is a class act. Their pricing is fair and competitive. What a great experience!! A+++

Chip McKinney was very pleasant and courteous. He went through the process. The paperwork was explained line by line item. Very accommodating with the addition accessories.

This is my first time experiencing leasing a car with this dealership. I’d say the overall experience was great. The best part is the friendly customer service. Because of my busy schedule, I can only stop by the place at very restricted time. But they always accommodate it. My salesman Marney is the best. He is always only a text away, super reachable. He even dropped my garage opener that I forgot in my old car. I highly recommend to everyone. You would feel welcome everyone that you walk in the door.

1st car we bought from Motorcars, and the service was incredible. We worked with Chip and he was very responsive, and great to work with. I called him the night before, just before closing, and when I showed up the next morning he had the car i wanted cleaned and ready to go, financing approved, and we got the deal done quickly. Highly recommend working with them for all your car needs.

Chip was the best! This was the best experience I’ve had with leasing a car. Would highly recommend!

Chip has been very helpful with the car purchasing experience. He was very friendly and personable, so much so that when we originally were looking at cars and couldn’t find one that worked for us we came back and asked for him by name. This time we found something that worked for us and are happy with our experience at this dealership and especially with Chip.

My husband and I had the best experience with Don Paul at Motorcars Acura. He helped us through the whole process of leasing our new 2020car and we had a lot of questions. We feel confident driving and love our new car from everything from our favorite color to installing our phone.Thank-you for having such fine service.

Chip was very personable and helpful. I highly recommend working with him.

I have a 2019 Volvo S60. I call Motorcars yo schedule my 3rd free service on a certified car which only consist of a check over and oil change. I was told that the only available schedule time would be 3 weeks.On a previous visit the service manager refused to resolve a noise closing my sunroof. He actually tried telling me that the noise was normal, I think I’ve been black listed.

Picking up a new XC60 from Motorcars this afternoon, and the excitement is palpable!! Chip McKinney has always ‘steered us in the right direction’ - this is our 3rd Volvo vehicle that we’ve purchased from him and our carefully curated vehicle shopping experience from start to finish and beyond has never disappointed!!