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Audi Bedford
19400 Rockside Rd, Bedford, OH 44146, United States
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Audi Bedford
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Ki
Review №1

I sincerely appreciated Jason’s integrity at the service desk.His honest evaluation of my car put my mind at ease.Thank you.

an
Review №2

I appreciated Mike calling to let me know some cars came in that might interest me Rodney took me on the test drive and showed me the features on the car. He was super friendly and easy to work with. I love my new car!

jo
Review №3

Recently worked with Will on the purchase of a used car. Will was great, initial inquiry was made during off hours. Will promptly replied to my inquiry answering all of my questions. Entire process was quick/smooth/ and happened just as Will explained it would.

Ke
Review №4

From start to finish, Audi Bedford made the buying process easy. Their prices are very fair and competitive despite inventory shortages due to supply chain issues. Im very happy that I went to Audi Bedford!

Je
Review №5

Very nice clean environment The salesman Rodney was very professional he took time to show and operate every feature of our new Q5 2021 The employees were all polite and I would definitely buy again as well as recommend a friend to shop, Five Stars 👍🏼👍🏼

Mr
Review №6

I was very impressed with the service I received from each and every staff member at Audi Bedford. They truly provided a red carpet experience for me as a client! William Woods was the perfect sales consultant for me... I do not like to be accosted when deciding on major purchase and he provided the information needed as well as made himself readily available. But most important (to me), me gave me space needed without harassing me... A-1 service all around!!!

Jo
Review №7

The buying experience was awesome. Steve, my sales professional, exceeded all of my expectations both at the time of purchase and since. I love my vehicle and I will most certainly be maintaining a relationship with Steve and Audi of Bedford going forward.

Ja
Review №8

Service personnel were very friendly. They were also very knowledgeable and operated in a professional efficient manner. They listened to my requested service items and put them into the service order along with a couple of their own suggestions. My tire tread wear was at a level that the tires needed replacing. Ben made a recommendation to me coupled with his reasons for his particular tire selection. It made sense to me so I went with his recommendation. Following the installation of the new all-season tires on my 2018 Audi SQ5, I did a three day cross country drive. Ben was indeed correct on why these tires would be good for my Audi. The Michelin Pilot Sport A/S 4 XL 255/40ZR21 102Y were terrific. They were quieter than the previous Pirelli ties. Just as Ben said, I would experience improved handling with these Michelin’s because they had a higher rating better suited to my SQ5. Once again I felt well served by the service department personnel at Audi Bedford.

ta
Review №9

I had such a great experience working with Audi Bedford! I walked in without an appointment and within minutes I was test driving the car I went there to look at. I ended up loving the car and had trade in quotes and financing set up within one hour. I have also gotten so many compliments on my new 2021 Q3! It was a pleasure to work with everyone at Audi Bedford! I will definitely return for my next car purchase!

Ce
Review №10

Great experience dealing with Audi Bedford. Joe Mannarino made the experience super smooth. As I was coming from different state, Joe sent me videos, pictures of the car, provided all information I requested, got me approved for financing. The day of pick up, he had all paperwork and car ready for me, took a hour to finalize the deal.Can’t recommend more Audi Bedford and Joe Mannarino who helped me from A to Z. I would definitely come again to buy another car from them, A service and very customers oriented mindset.Thanks

An
Review №11

William Woods was AMAZING! I am an out of state buyer and he made me feel like I lived down the street. The made the process easy simple and hassle free. He was efficient, effective, and honest. I would certainly do business with him again. William, you were GREAT!William and Audi Bedford are a KILLER combination! They took care of all of my questions, concerns and fears and made my overall experience and decision a no brainer.

Re
Review №12

We were traveling with our 2017 A6. Using our laptop for reservations. Really a necessity for a long road trip. The DC to AC converter started to fail. The first Audi dealer was too busy and wouldnt see us for 10 days! Audi Bedford said come back tomorrow. We did. An hour later we were on our way. $186. It was a fuse! That cost plus the overnight at the motel seemed like money well spent. Until down the road we learned that their fix didnt fix the problem. A nice try but ultimate a total failure. To their credit the effort was noble but the patient died.

Ge
Review №13

I was looking for a car for my son and when I thought of Audi I went to Audi of Bedford since I bought my A8 from there!William is a great salesman he is helpful knowledgeable and patient!Becky who sold me my car is in finance now treated us with utmost respect and was very friendly!It was hard to find the right car for my son but at the end we found him the right one!All the Audi team at Bedford were very helpful and professional!If anyone is looking for an Audi I highly recommend Audi of Bedford!

De
Review №14

My vehicle was returned to me with more dirt on it than when I dropped it off which took me by surprise considering a complimentary wash is included in my Audi Care package. Everyone was very polite but the condition of my car including the seat adjustments made me question the integrity of the “inspection” which wasn’t reviewed with me by the service representative. Again the gentleman was very polite but the service itself was disappointing. I live within 4 miles of this dealership but I’m willing to make a drive for better service. With my vehicle being fully electric and fast chargers being sparse a charge would’ve been helpful.

Ma
Review №15

I recently bought a 2018 Audi Q3 from Bedford Audi. My experience was excellent. My salesman Josh was very knowledgeable and extremely easy to work with. I never once felt pressured to buy which was a good feeling compared to past experiences at different dealers. The entire process went smoothly. I would highly recommend this dealer for anyone in the market for a new or used vehicle

Be
Review №16

The best customer service made my 2021 Q5 purchase easy and fun! If you’re looking into your own Audi, reach out to Derek Pickle - he knows how to take care of everything!

Ti
Review №17

Mike Hulgin was the specialist that assisted me in my sales process. Professional through and through. Kept me informed and even sent photos or the vehicle as it was coming in on the truck. Anyone looking for a new Audi or used vehicle I would highly recommend Mike Hulgin to purchase your next vehicle from!

Da
Review №18

Excellent experience from start to finish. Attentive, knowledgeable and helpful sales, management and finance departments. Highly recommended if youre in the market for an Audi.

Do
Review №19

First class white glove service from Derek Pickle. Very knowledgeable about his products and returns all his calls even on his day off.He will work with you to arrive at a fair price and obtain the options you want.Call Derek Pickle !

Ph
Review №20

My experience w/ Audi Bedford was great. They are very helpful and did exactly what they said. I would definitely go back and recommend them to friends and family.

Du
Review №21

It was a great pleasant experience. The staff are always prompt and nice. The vibrations are good feeling and I could sit there for service for hours. The quality of the work is always worth it. Everything is always right and professional. So for those who rather get service for less you be better off getting the best quality the first time.

Al
Review №22

First let me start off by saying that I am a US Army Vet and I come home from deployment, wanting to buy a nice car from Audi Bedford. I have had the worse experience I have ever encountered when buying a vehicle.Saad was the only professional person I talked to. Outside of that, it was all bad.First, I bought a car for $40,000 with no Military discount after asking several times. I was told no discounts on used cars.2nd, I guess because I bought the car from out of state. I was not offered any warranty. I was told the car had a drive test and was deemed good with no problems.When the car shows up at my house. I watched the guy take it off the ramp on the back of a truck. As the driver turned the wheels once off the truck, the car is making a grinding sound only when the wheels are turned. I cant tell if its front wheel tie rods or drive train.Dealership told me nothing was wrong with the car. I have been trying to get in contact with the salesman since I purchased the car. No one is willing to help out. Its sad how these car dealerships due us. Now I cant get a hold of anyone and I dont know what to do with the car.To all my Military family and friends, I do not recommend this place at all. The people are nice at first, but its about getting money and not supporting the customer. I doubt, I will ever hear from them again. Put Audi Bedford on the banned list!!!

Ju
Review №23

The service we received from Audi Bedford and our salesman William Woods was top notch when purchasing our new Audi. We live over 4 hours from the dealership and the transaction went flawlessly! Highly recommended, thanks!

TE
Review №24

Awesome communications and great personal service! My salesperson Josh was superb in meeting all of the demands and requests from my wife. We got the price and the amount from our trade needed to complete our transaction! Thanks again and you will thank yourself as well…….

Ku
Review №25

An outstanding experience with Audi Bedford! They had my car parts ordered fixed and returned all within two days, while also giving me a 2021 Q5 as a loaner vehicle. When I couldnt make it back to the store site in time they sent my vehicle back and helped me transfer over items that I had been carrying. Total care and service from their department. I truly appreciate the growing relationship with the Audi of America family.

Mi
Review №26

I am very satisfied, every time I visit Audi Bedford. They always smile and give me reassurance and reasons for whatever I bring my car in for. These Ladies and Gentlemen will forever get my support whenever needed. Thank You very much from The Ross family. U.S.M.C. retired

Je
Review №27

Jeff Reuss stood out and went the extra mile to make my service experience as convenient as possible by finding a loaner at the last minute.

Mi
Review №28

Awesome experience - took test drive, got quotes on two trade ins, and negotiated price all within an hour after sitting in a rival dealership for over two hours and never received a trade in quote. All employees of this dealership were extremely polite and helpful. Highly recommend Audi of Bedford!

sa
Review №29

Working with Josh Kravanis was the best experience I couldve asked for. For me, it wasnt the feeling of a buyer working with a sales person.He made sure that I truly considered what options were best for me especially the ones that I wouldnt have thought of myself. He was very professional, and provided me with the help and ease in getting into a new Audi Q5 and driving it around on a test drive! Josh brings a refreshing approach to the experience of buying a car. There is a reason Josh is so good at what he does! I will definitely refer anyone I know whos interested in an Audi to go right to Josh. Thanks again for all your help!

Pa
Review №30

In May I purchased a 2018 A4 from Audi Bedford under the guidance of Max Duffy and couldnt be happier with the entire process. Because of both being out-of-state and this being in the heart of the pandemic shutdown, the process for buying the car was anything but standard. Max was extremely patient and responsive. He provided every detail I asked for, worked with me on understanding the process for an out-of-state purchase, and was extremely flexible as our plans changed on how to get the car. Audi Bedford made the process to trade in my current Audi easy and predictable and guided us through the Audi Care, financing and purchasing process ensuring we landed at the best place with the various options. The car was a hard to find manual transmission and was in absolute perfect condition. I had been searching for this model for a long time and the process and experience to get it was perfect thanks to Max and Audi Bedford!

Ra
Review №31

I was charged trying(unsuccessfully) to program a key that was not oem. Partially my fault for going through with the process. After some unpleasant conversation with my service advisor, the service manager(Jason) stepped in and was very nice in reassuring me everything was tried. He’s been very helpful in de-escalating the situation.ThanksRadu Z

Kr
Review №32

Great experience! Our first Audi and we are smitten with it. Mike was helpful and thorough. We had a perfect buying experience even with all covid crazy delays. Thank you

La
Review №33

My experience was good. The got the job done in no time. No pressure whatsoever. Staff was friendly and attentive.

De
Review №34

I have been working with Audi Bedford since 2006; I feel they are very thorough and I appreciate the details of their attention or to my questions. I would recommend this dealership to anyone and everyone!

Mr
Review №35

Be careful buying a used vehicle at Audi of Bedford and have it thoroughly checked by a mechanic. We have had nothing but problems with the vehicle we purchased at Audi of Bedford and a sorry about your luck attitude from the dealership. Very disappointed with this dealership not standing behind their vehicle. We were told it went through a thorough inspection by their own mechanics otherwise it wouldn’t be on the lot for sale. They thought it was good enough to sell on their lot it shouldn’t have as many problems as we’ve encountered. Thousands of dollars in repairs within the first few weeks of ownership. We’ve had it about a month now and it literally has been in the shop more than we’ve been able to drive it. We’ve only put around a 100 miles on the vehicle. BUYER BEWARE!!!

To
Review №36

We searched around for a couple of weeks before we ran across Audi of Bedford and their deals. We found our dream car on their lot, so I contacted Derek Pickle and arranged for a test drive and information meeting. Derek was very professional and very knowledgeable about the vehicle. Derek was able to answer all our questions about the Q7 we were looking at.After my test drive, Derek and I sat down and he was able to answer any more questions I had. Derek was never pushy or trying to make the deal happen at that moment. I felt very at ease dealing with Derek.I left Audi of Bedford the first night after just 50 mins of talking with Derek. I was able to put a deposit on the Q7 that night. I was contacted by Derek the next morning by 1030am when he informed me that the car would be able to be picked that afternoon.We showed up at 545pm to sign paperwork and were leaving by 630pm with our dream car the Q7. We are very happy and pleased with the car.I would recommend Audi of Bedford and Derek Pickle to anyone that asks me where we got our Audi.Thank you Audi of Bedford and Derek Pickle for making a dream come true.!!!

Em
Review №37

Highly recommend! Great place with great service. Derek Pickle was very helpful, answering all my questions and helping me find the best fit for me. Made me feel comfortable and informed to make the best choice. Very pleased!!

Kr
Review №38

Out of state buyers be aware when purchasing preowned vehicles!!. Not all equipment present as advertised on the website. In my case, the front 641$ two piece -license plate bracket wasnt. Cash purchased a certified 2017 A7 Prestige with 20k miles. Unfortunately noticed missing equipment after bringing it home. Contacted sales person Andy and was told to check for presence in the trunk. No bracket still. Contacted Audi Bedford sales manager Jim afterwards, to be told that they are not responsible for stuff listed online and not being there, reminded of all previously signed disclosures. Unpleasant attitude leaves me discouraged and little disappointed with this particulate purchase. Also, 45 days wait for the title to arrive? As soon as you leave this place you might be on our own ... Other then that, cars in perfect mechanical condition as described, no discrepancies there. Would not recommencement purchasing Audi from them.

t
Review №39

Anthony was tremendously helpful as always, and the mechanics did great work. Too bad I waited too long to buy the used A5 cab that was there.

Ja
Review №40

I worked with Steve Cortez and felt that he did a great job of communicating and being friendly through the process. Even though we didn’t buy a Audi here, it felt like we did. Will definitely come back here looking for our next car as the experience was tremendous.

Sn
Review №41

The service team was extremely friendly, welcoming and caring about my time. They went beyond my expectations and took great care of me and my car.Please pass along my gratitude towards Thursdays service team to management. Have a great day!

Ch
Review №42

Joe was awesome and got me the exact car I wanted!

Br
Review №43

I saw the car I wanted on the Audi of Bedford website after searching for about a week and Derek Pickle reached out to us confirming that the vehicle was still on the lot. Best car shopping experience hands down. Derek professionally walked us through the process from showing us the vehicle to test driving it, paperwork and getting us on the road within an hour and a half. If you want quality and professionalism look no further and go to Audi of Bedford.5 StarHighly Recommend

St
Review №44

Seemless process. One of the easiest experiences weve ever had buying a car. No hard sell tactics. Very fair.

Je
Review №45

This was our first time purchasing a premium brand car. Derek Pickle was great to work with as we traveled from Pittsburgh to purchase with him. He was prompt with communicating with us, and was able to get us the exact price we wanted to pay. Their price was close to $150 cheaper a month than what we were quoted here in Pittsburgh for the same Q5, and their inventory was WAY more than back home. The dealership experience was great. He went over the car thoroughly with my wife while I signed the digital papers (so cool!). They had us in and out in under an hour. We will definitely recommend Audi Bedford, and Derek to anyone looking for an Audi and we will be back when my lease is up.

Ca
Review №46

I recently purchased a 2018 Audi A4 from Audi Bedford. When the memorandum of title was lost in the mail Joseph Mannarino had a duplicate in my hands within 2 days. Great client service.

ry
Review №47

The best experience I have EVER had at a car dealership. I worked with Derek Pickle who made the process so smooth and easy. I will be sending a couple people his way shortly. I am now a proud owner of a new S4. Thanks again!

Sa
Review №48

Will was a great salesman. He made the buying process very easy. Everyone there were friendly and pleasant to work with. Thank you!

Wi
Review №49

I worked with Derek Pickle in an out of state sale and he couldnt have been better at actually describing exactly what the car is. In fact, it showed up and its better then I thought it would be. There has been 1 time in my life that I have purchased a vehicle in state. The rest have been out of state sales and this experience was 110% the best and leaps and bounds over the rest. Usually you expect the vehicle to disappoint to some extent and like I said that vehicle far exceeds my expectations. Derek was expectational. The next time I purchase a vehicle, my first stop will be Derek Pickle to see what he has on the lot. Everyone else I dealt with there was a pleasure as well so I will be a repeat customer. Very smooth process and a great company to work with

Er
Review №50

Purchased my S6 from them in 2020. Sales experience was perfectly acceptable and about on par with other dealers. However, there service department is a joke. After the last warranty repair I got my car back with loose bolts, a wiring harness misrouted and laying across the hot exhaust manifold, and an electronic module left dangling from the wiring harness. Okay, fine. Mistakes happen. But thats not the worst part. Their service advisors dont even return phone calls or emails. I tried for weeks to schedule a time to have another issue repaired. Multiple voicemail were never returned. Emailed one or the service advisors and never heard back. Called and spoke with the receptionist who promised to have someone call me back and nobody has for 5 days.If you guys dont want my business, you could have just told me and saved me a lot of time.

Ra
Review №51

We were very pleased with our experience at Audi of Bedford, especially working with Joe M. He was sincere and informative, and we did not feel pressured into a decision at any point. Excellent customer service all around—we highly recommend this dealership to anyone looking for an Audi!

Al
Review №52

Great service department. Ben Boggs always gets me in and out promptly. The last time I was there it was so cool. He sent me a video, license plate first, then went under the car to show me a leaking damaged fuel line and some other wear and tear items that needed attention. I love that I was able to see, via video, that there was obvious repairs needed. Any other dealership some guy just comes out and pitches repairs. Audi Bedford are next level. Thinking outside the box!!! Love the videos guys. Keep it up!

Al
Review №53

Outstanding experience in the service department. Very impressed with the service I received from everyone at the dealership as a whole. Keep up the good work and the consistent excellence.

Be
Review №54

My wife and I were largely ignored at the Acura and Mercedes dealerships. Derek Pickle treated us seriously and with respect from the beginning. He understood and gave us time to perform our vehicle search without pressure. In the end it took several months before we made our decision (exacerbated by Covid). We choose to order one and that was delayed and took almost 5 months to receive. However Derek, worked with us and continued to communicate throughout the process by phone and via email. In the end I couldnt be happier.

Jo
Review №55

Excellent experience! Worked with Joe Mannarino in sales, and exceeded all my expectations as an out of state buyer. I am a sales manager at a luxury dealership in NJ so I had high expectations on customer service and couldn’t be happier on how I was treated and constantly followed up with on the current status of my vehicle. Highly recommend Bedford Audi and Joe to anyone looking for a new Audi or preowned vehicle. Best out of state buying experience to date, and this was my 12th vehicle purchase from an out of state dealership. Thank you again to Joe and the team at Bedford Audi!

Jo
Review №56

Bedford Audi provided to me an absolutely wonderful service experience. I have used their services many times and they have always performed well. However, this last service was absolutely remarkable! I arrived at the dealership a bit late. I went to pick up my auto after a routine service but failed to arrange after hours pick up. The salesperson treated me (maintenance had recently left) and when I told him what I needed, he immediate called Anthoney, my service consultant, who immediately turned around and came back to the dealership to arrange for me to pick up my car. Amazing!!! That’s unbelievable caring service! Thank you guys. Your help is so very much appreciated. Anthoney, superb job. I really appreciate your caring service.

Wa
Review №57

Usually get a clean car back, machine was down so no clean car. That I understand. Was disappointed that the grease used to help put on new tires was loaded on rims and not wiped off. Also had low pressure alarm go off otw home. Had to check all four tires and reset. Not typical of their service.

Ag
Review №58

Great service, friendly people to work with, highly recommendedBig shout out to William Woods he is great and very patient!

Ke
Review №59

Great experience — I especially appreciated that Mike was willing to work with me on pricing and assist in getting closer to the deal for the vehicle I envisioned. Love my new Q5 and look forward to building upon my relationship with Audi Bedford.

Mi
Review №60

Andrew, handled everything professionally, and went over and above our expectations.He spent additional time during delivery explaining all of the new features and differences from my previous Audi Cabriolet.Looking forward to the next transaction in 4-5 years.

Ha
Review №61

Very positive experience. Recommend. Michael. Very professional and knowledgeable.

sh
Review №62

Big shout out team audi at Bradford, my sales consultant William wood and finance Mgr Saad, made the whole process very simple fast. 👌 thanks

Re
Review №63

Anthony was great and answered all my questions with ease. Would highly recommend!

Kr
Review №64

Purchased a pre-owned car that found from an internet search. As an out of state buyer, I requested extensive videos to ensure the vehicle was indeed in great condition. Our sales person, Will Woods, didn’t hesitate to ensure I received all information quickly, dealt with my seemingly unending questions via text and email, and helped to speed up our time in the dealership so we could get on the road home.I have worked with other dealerships for long distance vehicle purchase, and Audi Bedford stands above most others. Highly recommend!

Ma
Review №65

I worked with Derek Pickle on the purchase of a used vehicle. I asked a few questions about the car before arranging to drive 3 hours to buy it, and Derek offered to get the car cleaned up so he could take detailed videos of the interior and exterior of the car. When we arrived at Audi of Bedford, Derek greeted us and was great to work with. He even drove his personal vehicle to Hertz to pick me up after dropping off a rental car. The finance department wasnt pushy to get us to add a bunch of unnecessary things and were very accommodating with a miscommunication on my part. I wouldnt hesitate to buy another car from Derek and Audi of Bedford.

Mi
Review №66

I recently purchased a Q& from Audi Bedford and worked with Derek Pickle- the best car buying experience of my life (Im 64). Derek was tremendously responsive, knowledgeable and very patient with my questions. I would not hesitate to work with him again when I am in the market for another vehicle and recommend him to anyone in the market. As an aside, the entire staff with whom I worked were respectful, polished, professional and very competent.

Br
Review №67

I am amazed at the quality of work this dealership performs during my service visits!

Ni
Review №68

Great staff who are very friendly. Highly recommend to anybody.

Da
Review №69

Great experience buying my RS5 from Audi of Bedford. Working with Derek P was a seamless and efficient professional process. Highly recommended.

Ca
Review №70

Staff is courteous and helpful. From the time I went to test drive and ultimately purchase my Audi and now with two scheduled maintenance services at the Audi Bedford Service Department under my belt, I remain a very happy customer. Everyone is eager to assist. Purchase and service payments are advanced and streamlined. Everyone is pleasant and knowledgable. Always a pleasant experience.

Ja
Review №71

I just bought a 2021 Q5e from Derek Pickle. He was one of the best car salesmen I have ever work with. He was polite, knowlegeable, responsive, honest, enthusiastic, patient and professional. I would definitely go to him again when purchasing another car. You have a great employee in Derek.

Ja
Review №72

I joined the Audi Family after years of being a Mazda driver. I purchased a pre-owned Audi A4 from Derek, Zack, and their team. Everyone there impressed me at every step of the process. At no point did feel any less important than someone buying a new car. I was treated especially well and I am incredibly happy with everything they did for me.From the very first contact, they promptly responded to every email or voicemail. They provided video walkthroughs of the car to inform me of what to expect before my visit. When I arrived they gave me a quick tour of the facility and brought the car around. I was able to test drive with their newest employee, Christian, who was very knowledgable and happy to help me learn the features of the car.Thanks to the great rapport with Derek, I felt comfortable putting money down to hold the car later that same day. They were very accommodating to giving me time to get my finances in order that week.Upon returning to seal the deal, I was greeted warmly like a friend and quickly was able to sign documents to purchase. The whole event took less than an hour and I was able to drive away in my freshly washed and detailed A4. They made it shine!In short, this was the single easiest and the most positive car purchasing experience I have ever had. Audi of Bedford is great, their team is top-notch, and I cannot recommend them enough. Ill be back when Im ready for the next Audi!

Je
Review №73

Today I purchased a vehicle at Audi Bedfordthe guidance and assistance I received from Joe help to facilitate a great purchasing experience. Joe you’re awesome! Thanks again.

Ja
Review №74

Service is faster than expected and always gets the problem solved!

Ri
Review №75

The most professional, efficient car buying process I’ve ever experienced.

Bi
Review №76

Fair deal, straightforward and to the point. Everyone was pleasant to deal with.

Ri
Review №77

Excellent and efficient service with very friendly and attentive personnel. Super clean facility. Drop off and pick up very easy. Waiting area very comfortable. Pricing very reasonable.

La
Review №78

Steve sold me my car. Very effective, quick and professional..... Had some additional concerns an took it into service. The Service manager took a very hands on approach, got me into service an was very concerned about my safety in the vehicle. Awesome job from sales to service. Very pleasant dealership.

St
Review №79

They were excellent. They went above and beyond on fixing my 2019 Tiguan

Ja
Review №80

Andrew Marson was great to work with. Great customer service! Transaction took place mostly over the phone, but he still gave me on on one attention while at the dealership and went the extra mile even to pick me up from my hotel, put new batteries in the remotes for me, etc. Great car! He has set a high bar for his co-workers to achieve. Thanks Andy!

Da
Review №81

I recently purchased an Audi and want to commend and also thank Derek Pickle for a seamless experience. Derek went above and beyond through the entire process. I know I was high maintenance but regardless he was responsive, made the process easy, did his best to find what I was looking for and accommodate all of my needs. If you are in the market for an Audi go see Derek!

Bo
Review №82

Service department attempted to rip me off by telling me I needed new front rotors when they were replaced only 4,000 miles ago. Service department member was also rude. I will not be back.

Be
Review №83

Derek was friendly, informative, and answered all of my questions. I have had many car buying experiences. Most of them have been frustrating - too much pressure to buy, too many people involved, disregarding me and speaking directly to my husband, and many more. Derek exhibited none of those behaviors. He has since followed up to see if I have any questions. Derek reminded me that our car buying relationship is not over and that he will assist in answering any questions.The other people involved in our experience were kind and professional.So far, I am very pleased with my purchase (Q5).

Da
Review №84

I had amazing experience with Derek Pickle in the purchase of my 2017 Porsche Cayenne. He was very informative and patient with me as I had many cars that I wanted to test drive in order to make my final decision. I would gladly recommend him and revisit in the future.

Ro
Review №85

Rodney is an excellent sales person and the “deal”was fair for all.

Ir
Review №86

This is best car service experience I have for 30 years in Cleveland!!! Service manager JASON provides outstanding service !! I have not enough words to thanks him for his professional service! He is amazing, knowledgeable and great men! He care so much about Customers and company reputation!! Your company need more people like Jason!! Thank you so much Jason for everything you done to make me so happy!! All the best to you!! And now I will refer my friends to you!

Jo
Review №87

I just moved back to Cleveland from NYC and I needed a car ASAP. Derek was a huge help getting a used A4 touched up and into my hands quickly. He gave me an awesome deal on a really great car (and I’m a car guy, I know what I was getting). My family has been using this dealer for probably over 25 years with multiple Audi’s.

Ma
Review №88

Excellent, professional and timely service. Clean and comfortable waiting room and my service representative (Conner) would intermittently update me with progress. The tech Mehmed did an excellent job as well. I got everything I asked for

Sa
Review №89

It was very helpful ad comfortable.Everybody was very friendly. For Corona Virus the area was safe and well protected . Thx

Ma
Review №90

Connor Tenney absolutely knocks the service lane out with his stellar service and knowledge. I live a minute walk away from a different Audi dealership and wouldn’t think twice about going anywhere else.

El
Review №91

I recently purchased my car from Audi Bedford. I shopped around and asked Jeff Reuss to give me his best price, and was very happy with the outcome. Joe Mannarino made this a very positive experience. He wasnt pushy and had full knowledge of my vehicle and took the time to make sure I felt comfortable before driving out of the lot. He has also quickly responded to any follow up questions. I will definitely recommend Joe Mannarino at Audi Bedford to friends and family.

Jo
Review №92

A+ dealership, they are amazing and they work smart and fast. The entire car buying process was a breeze and a joy. Its a great looking dealership, too.

li
Review №93

I recently visited Audi Bedford. I worked with Derek Pickle. Even though I didn’t buy, it was one of the best experiences. Derek was informative, courteous, easy to work with and handsome. I definitely will buy from Derek Pickle in the future.

Al
Review №94

Audi Bedford has been an extraordinarily professional and caring service provider for our family for years. I made the mistake of using a quick-type oil change service a couple years ago, and their lack of Audi service knowledge caused damage and an oil leak. I took the car to Audi Bedford, and they not only fixed the damage, they did not charge me. Have not even considered anywhere else for our Audi’s service since.

As
Review №95

The customer service and assistance I received today with my new purchase was outstanding. Derek Pickle helped me tremendously and made my Audi buying experience as quick and efficient as possible- especially considering the circumstances of COVID-19. Bedford Audi and Derek, thank you for everything!

Ha
Review №96

I just bought a 2013 Honda Accord they it was amazing service very professional

Jo
Review №97

Very friendly and efficient! Our salesman Rodney was great! We were able to walk out of there in 3 hours with our new car. That is start to finish test drive, loan approval, paperwork signing and car detail. Thanks for my first but not last Audi.

Al
Review №98

I worked with Andrew Marson from Audi of Bedford. He went above beyond to get me in the right car for me. No high pressure sales tactics either. Best car buying experience I have experienced. I will buy from Andrew and Audi of Bedford for my next purchase.

Je
Review №99

Excellent customer service/service teams, during our past visit we were able to schedule a routine oil change in a timely fashion. The waiting area was clean, comfortable, and accommodating. Connor, our advisor reviewed the entire inspection, answering all my questions in detail accompanied by a couple recommendations. We’ll definitely recommend our family and friends to this dealership.

Le
Review №100

After initially rough start Audi Bedford was able to come up with a good offer and they even tracked a car that I wanted. However, I decided not to proceed.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:19400 Rockside Rd, Bedford, OH 44146, United States
  • Site:https://audibedford.com/?utm_source=GMB%20Website%20Button&utm_medium=Organic&utm_campaign=GMB%20Tracking
  • Phone:+1 440-306-3376
Categories
  • Audi dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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