user
Motorcars Acura
18123 Rockside Rd, Bedford, OH 44146, United States
Appearance
Motorcars Acura
Comments
Ai
Review №1

Chip was an amazing person to work with. He was able to keep in contact with me from beginning to end. He also insured that what I wanted through this process was stress free. And that’s exactly what I got because of him. So I know I would go back to see him if I ever need another car. Truly a unforgettable experience I will remember forever lol.

Mi
Review №2

My experience at Motorcars Acuta was nothing short of smooth and professional every step. It was how purchasing a car should be. Andrew is absolutely the best. It was a pleasure working with everyone and I am confident that if ever anything comes up no matter how big or small, they will be there to make sure the excellent experience continues.

Sy
Review №3

My experience at Motorcars Acura could not have been better! Everything was smooth during the entire process and my sales rep Tom Brody made everything so easy and pleasant! I highly recommend Tom and the entire staff of the dealership. Dont hesitate to consider them for your next purchase!

An
Review №4

This dealership hits it out of the park with every aspect of the car buying process. From the pleasant greeting, to the knowledgeable salesperson and even at close with the finance manager, this experience was perfect from start to finish. I highly recommend Tom Brody when you are ready to start your car search. He has decades of experience and was not just professional but actually made the purchase process enjoyable! I highly recommend Tom and the entire staff at the dealership!

Br
Review №5

I recently purchased a 2021 TLX from Motorcars Acura. A very nice salesman named Chip answered all my questions in detail, making the buying process seamless and stress-free. Overall I had a pleasant experience.

Am
Review №6

I just bought another Acura from Chip at Motorcars Acura and as always he was fantastic. He is professional courteous and fair. He located a car for me in this market as promised.Thank You Chip

Kr
Review №7

This is our 4th car we’ve purchased through Chip at Motorcars Acura!! He’s made it easy - no-hassle and might I add fun to purchase a new car!! I knew we’d be buying another Acura and we didn’t think twice about contacting Chip!!

T
Review №8

See Chip for the best service!Hands down he made the transaction as seamless as possible. I was already frustrated with going to several dealerships and not getting the quality customer service I deserved. Chip was friendly, knowledgeable, and professional about the Lincoln MKC. I will certainly be doing business with him again!

Du
Review №9

We dealt with Chip at Motorcars today and bought our 2019 Subaru Outback! He was very helpful showing us so many vehicles. We actually bought a different and nicer one for the same price we were planning on spending for a different vehicle!!! Thanks again Chip! We appreciate you!

Pa
Review №10

This was my first purchase from Motorcars Acura. I would highly recommend this dealership. David our sales person was very professional and had an immense amount of knowledge about the car. He guided us through the entire feature set up. We aren’t the most technical couple but he was patient and I drove away with high confidence of my new RDX. I will be back for my next purchase.

Au
Review №11

Tom Brody went above and beyond to make my car buying experience as easy as can be. They found the car I wanted at a separate location, offered a fair price, retrieved it and wrapped the whole deal up very quickly. Definitely will use this dealer again!

mi
Review №12

Bought a truck Motorcars Acura. Chip helped me out and was fantastic!!! Great guy and very helpful. Highly recommend!!!!

Ro
Review №13

Wonderful experience working with Chip. Made the the purchase and financing experience smooth and easy. Will be back again

ke
Review №14

Tom’s service was impeccable! He took time to explain the vehicle we were interested in! After our first test drive our boys said, “Dad, but that car from him, he’s nice!” We are extremely satisfied with our experience and LOVE our 2022 MDX!

Rb
Review №15

Phenomenal experience, all because of Dave Peltz. He took the time to educate and inform me of my options and worked hard to get me what I wanted as quickly as possible. He kept me informed, and was honestly a delightful person. He listened, and made me smile with a personal touch - fuzzy dice for my car just like I said I wanted. Thank you Dave!! Happy to say I have a car salesman that I want to stick with in the future.

Ti
Review №16

Chip was incredible from start to finish to help us find a vehicle that met our needs. He was quick to answer all our questions/concerns, and made the process easy. Thanks!Update (8/9/21): We noticed one of the listed features of our vehicle was missing when we first test drove it (a simple cargo net). Instead of dismissing it as an insignificant detail, Chip went out of his way to research to purchase the cargo net personally and have it delivered to us. Great service even after the initial purchase!

Ba
Review №17

Andrew was great to work with. He made buying my car easy. He is friendly and low key. He really knows his stuff. He helped me test drive several cars and explained the benefits of each. I was able to easily make the best choice for me. He took the time to walk through how all of the technology in the car works, and followed up after the sale to be sure I was happy. Ill be asking for Andrew the next time I buy a car.

Ro
Review №18

Everyone was courteous, professional and friendly in the process of selecting my car, going over different available options, securing and prepping the car for delivery. Mr. Chiarelli was very competent and patient in explaining the ins and outs of this technologically sophisticated vehicle: all this with a good sense of humor

Me
Review №19

Excellent experience from start to finish… everything done online or via phone up until it was time to sign and drive… literally couldn’t have gone any smoother! Andrew was amazing to work with … would highly recommend him and this dealership

Fr
Review №20

My salesmen Chip was fantastic!!!!! From start to finish with my F150 Ford Truck purchase, this dealership Motor Cars was fabulous . They were always available to answer my many questions. Chip helped me with fantastic pictures and great Videos of my Truck, He also got all the Vehicle shipping set up from their Location in Bedford Ohio to Virginia. Very pleased and highly recommend this great trusted Dealership.

De
Review №21

Some of the salespeople at this dealership can use an etiquette class! I stopped in this morning to look at a used Acura RDX for my son. I worked with Chip and another salesperson. They both had appointments, so the other salesperson took my information, walked me out to the vehicle, and gave me the keys. This is ideal because I can focus on the vehicle instead of having the salesperson asking me the obligatory questions. After a nice test drive, I pulled into their parking lot to further exam the vehicle. I then received a call from Chip who in a snarky way said, “you have been gone for a while, so we were wondering if you had gotten lost with our vehicle.” I told to him that I was in the parking lot still looking it over and will come in when I am done. I didnt care for his comment or the way that he said it. When I walked up to his desk, I told him that there were better ways for him have handled that phone call than the way that he did. He apologized but quickly followed up the apology with “but it is our vehicle and our keys. I told him that it can continue to be their vehicle, sat the keys on his desk, and politely stood up and walked out of the dealership. I would ride a burning skateboard through a gasoline refinery before I would ever buy a car from Chip!

Ch
Review №22

Not the best time to purchase a car, but I had no choice, my car was totaled in an accident. My salesman, Chris, was professional, kind, and NOT pushy at all. Chris went above and beyond and exceeded our expectations - he takes pride in his work. I’d highly recommend Acura Motorcars.

Pa
Review №23

Motorcars Acura makes buying and maintaining your car a pleasure. If you need a good salesman, ask for Chip.

Je
Review №24

I worked with Chip in regards to purchasing a new car. He went above and beyond to help make the transaction go smoothly. I couldnt be more happy with the service I received from Chip and the team at Motarcars Acura.

An
Review №25

Chip was very helpful. He worked with me to make sure my mom was comfortable with the car she bought. I only wish they could have been more flexible with the price.

Ma
Review №26

Tom Brody is a great salesman. He works hard to get you the best deal.

Ra
Review №27

My husband Chris and I bought a car from Chip at Motorcars and we had a wonderful experience from start to finish. I would highly recommend him for all of your car needs!!

Da
Review №28

Duane and the entire crew at MotorCars Acura went above and beyond to help me get into a new MDX. Highly recommend this Acura dealership. By far the best in the greater Cleveland area!

Ki
Review №29

Andrew Chiarelli is truly an outstanding Sales Consultant! He is very professional personable, knowledgeable and genuine. Andrew was very mindful of my requests of the specific car that I liked. He was very thorough in explaining the details about the car. My overall experience was remarkable! I will definitely recommend others to visit Motorcars Acura! I love my new Acura RDX!

Te
Review №30

Service is exceptional. If you are looking for a vehicle contact Chip. Known Chip for 10 + years. He will take care of all your needs.

Sa
Review №31

Chip was very helpful with me and my mom looking at a used scion fr-s. Very friendly and charismatic. Would recommend this dealership to anyone looking to own!

JD
Review №32

Very professional, friendly, and knowledgeable. I never felt pressured to buy anything. More importantly I love my SUV!

To
Review №33

After reviewing the vehicle we went in to see, we were ready to leave and Tracy said she had one more car to look at. Not pushy but respectful of what we were looking for. We bought it!!! Thanks for the extra effort.

Ro
Review №34

Todd was awesome. Very professional

Ke
Review №35

Tom helped me from the second I walked through the door! I was very pleased with my service, I was approved with the car of my choice. Definitely recommend going to Tom for all car needs!

Re
Review №36

Motorcars Acura made my day! I got an amazing deal on my Jeep Grand Cherokee, and the transaction went thru with no hold ups or anything like that. I went in expecting to have to play hardball with negotiations on my purchase, but they were extremely accommodating too me.Tracy Reese did an excellent job with helping me with my paperwork, making sure that everything was in order, and she worked some wonders for me for helping me get the deal I was looking for. I had a set price that I didnt want to go over, and she helped me stay within the budget I set for myself, without any issues what so ever.Best experience Ive had buying a car ever!!Thank you Motorcar Acura! And thank you Tracy!

Je
Review №37

My family bought our third car from Chip. What an amazing salesman. The best in town there is. Everyone should go see him if they’re thinking about getting a new/used car

Je
Review №38

Chip was so amazing and I had such a great experience that I came back 10 days later and purchased another Acura! Im driving an MDX and my wife gets to drive the TLX. Seriously, Chip is the best. I will not go anywhere else to buy a vehicle.Chip at Motorcars Acura was the absolute best with helping me purchase my Acura. If you want a pleasant experience with no pressure, call Chip. He will take great care of you.

Su
Review №39

Kind and understanding group if people who work with only one goal in mind: to do what is best for the customer. Put me at ease from the beginning and kept me smiling to the end.

An
Review №40

We just bought another Acura MDX from Motorcars. CHIP is our salesman. We bought our first car from him. He is such a gentleman, loving person, very helpful.

am
Review №41

This is our 3rd Acura purchased from Chip. He’s amazing! We’ll never go elsewhere. Thank you Chip for ensuring my son is in a safe, reliable car.

Pr
Review №42

Worked with a very professional woman named Tracy who helped me with getting what I exactly wanted. She was always problem solving my concerns & had the best customer service.

Mo
Review №43

Very efficient salesman (Chip) and the finance office was amazing! Great experience! Worth the 2 1/2 hour drive.

Ch
Review №44

Chip has been extremely helpful in my car buying process. Professional, courteous, and informative. Will definitely be back to work with chip in the future!

ti
Review №45

Chip was super helpful in guiding us through the process of buying a car. The dealership was also great. I would recommend Chip and Motorcars Acura to all.

Le
Review №46

Whole experience was great, David P was our salesman, very thorough, not pushy and the finance process was super quick and streamlined. They were also great with my 4 year old!

Qu
Review №47

I had a wonderful experience buying my truck with chip. He’s a wonderful salesman when you guys stop in make sure to ask for chip he even remember me by name after a week

Mo
Review №48

Andrew Chiarelli, my Sales Professional, was very helpful! I am excited about my new Acura! I recommend Motorcars Acura Volvo.

Fr
Review №49

Just purchased my first Acura from Chip on the Bedford Auto Mile. He is not pushy, which means a lot to me. He gave me great customer service, even during this crazy pandemic. They take all the safety precautions at this dealership. My new luxury car is out of this world! I love it! Shopping for a new car? Ask for Chip!

Ed
Review №50

Tom was fantastic to work with and got us exactly what we were looking for! We will definitely be returning customers.

Ju
Review №51

Great experience getting my first Acura. Tom Brody was great to work with - very friendly, not pushy and made it a smooth and simple process. He answered all of our questions and was very helpful with picking out my TLX.

Vi
Review №52

This is our 3rd experience working with Acura Motorcars and we are thrilled working through them. Our salesman Chip was very helpful and we were very pleased to work with him. We definitely would buy our next car through him.

Ab
Review №53

Chip was the best. He listened to all our needs and accommodated to the best of his ability. His friendly demeanor made the experience ideal for the car buying process!

Kr
Review №54

My husband surprised me with a vehicle sold to him by Chip! It’s such a nice vehicle and my husband spoke very highly of his experience today. He said Chip was straightforward, down to earth, and made the process quick and easy. My husband drove 3 hours away to another dealership near this one and was shocked how horrible he was treated. So thankful Chip made the long drive worth it! Thanks again Chip! I love my new Acura!

Jo
Review №55

Look for a guy named Chip. He was extremely helpful and wonderful to deal with, you’ll leave with a good experience!

Je
Review №56

I went to Motorcars Acura in Bedford to get an SUV and Chip was absolutely amazing. He was honest and didnt pressure me at all. I told him what I was looking for and he got me exactly what I wanted. Chip was awesome and I recommend working with him if youre in the market for an Acura or Volvo. Take a trip to see Chip. You wont be disappointed.

Pa
Review №57

I had an amazing experience with Motor Cars. Very professional, Tracy helped me pick a beautiful car that I absolutely love and the finance manager Bobby made suits I got a good deal. I recommend their service to anyone looking for a bang for your buck

Da
Review №58

Bought a TLX FROM CHIP AT MOTORCARS today and it fast, fair and quick and im driving it home today. Go see chip

Ja
Review №59

Chip is the absolute best! It was like the stars aligned and brought us to him. We could not have had a better experience. HIGHLY RECOMMEND!

Co
Review №60

David Peltz was great to work with, he took his time with us and answered our questions thoroughly. I would recommend giving him a call if you are in the market for a new or pre-owned car.

To
Review №61

Just bought a SantaFe Sport from Chip at MotorCarsAcura, he’s friendly, great service, fast and easy! Go see chip for your car needs!

ki
Review №62

I love this place !I went to another dealer that day prior to my visit and I just felt like I wasn’t worth there time the salesman wouldn’t even show me any new cars . He was trying to give me the lowest for my trade in . I felt very discriminated and discouraged.I came in to Acura to look around, salesman Tom Brody assisted me I loved his energy from the beginning. He Asked me if I wanted to test drive the 2021 TLx-Aspec (car I was looking at ) we went for a drive . I wasn’t ready to trade in my car as of yet but he told me to come back when I’m ready . I came in a month later and Tom Brody made everything smooth sailing. Buying a car can be stressful but he made it comfortable . I got the best trade In value for my car and we did all the paperwork the same day . I was even able to keep my Vanity plates and the switched them right over . Also, a big shoutout to Mike Fabian in financing .I was able to walk out keys in hand with my brand new car . Thank you so much for a wonderful experience. Definitely recommend Tom Brody for your next car buying experience!

Na
Review №63

Today my fiancé purchase a vehicle from Chip at Acura Motor cars. Everything went smoothly and the service was great!!!

Mi
Review №64

This is the second car I’ve purchased from Chip at Acura Motorcars and both experiences were terrific! Chip is the best!

Ge
Review №65

We like Chip. He is very helpful all the time. Very happy with him.

Sc
Review №66

Todd was very helpful in our Acura RDX purchase. I would highly recommend him and Motorcars Acura

Pa
Review №67

Excellent experience here. Very cordial and professional outfit. Chris (and Tracy) helped me navigate getting into my new TLX ASpec very easily. They were very patient as I had to take some extra time to get a title release for a trade. Put a deposit down and they held my car for nearly a week which was huge. Chris is a very honest and sharp guy. Very accommodating and attentive. I’d be more than happy to send colleagues/friends his way.

Ka
Review №68

Chip has been selling us Acura and Volvo cars for years. He always communicates well and gives us his best deal. Very happy with the service.

Da
Review №69

Chip helped us out immensely! He listened to what we wanted and spent the time to make sure we got just what we were looking for AND for the price we wanted to pay! Chip made the whole process quick and smooth as well. A++

Ma
Review №70

My Dad and I came to motercars and saw Chip. He is a great and honest guy. We came all the way from Michigan and he took care of us from the phone and in person.

St
Review №71

Had an amazing transaction with Chip at Motorcars Acura - super smooth and simple - call him, text him, visit him - absolutley seemless and excellent highly recommend

Be
Review №72

Chip is an excellent and honest salesman and was super helpful in getting us the best possible car. Highly recommend!!!!

ni
Review №73

Tom Brody was the bomb! Not pushy and super informative. I ended up with my dream car I never thought I would be sitting in. So blessed to have this wonderful experience!

ge
Review №74

Bought a CRV from Chip at Motorcars Acura today. Very pleased with service.

Za
Review №75

Chip was very helpful and knowledgeable. He made my purchasing experience as easy as possible.

Te
Review №76

Great customer service! Chip is great! Thinking of buying a car? This is the place! And let’s talk about the luxury car!! Wow! What a beautiful vehicle! We just love it!

Vi
Review №77

Had a good experience at Motorcars Acura with Chip. He is very thorough and answered all of my questions regarding the Acura TLX that I purchased. Would recommend him to anyone looking to buy an Acura.

Vi
Review №78

Chip is wonderful! We had such a great experience with him! So pleasant, always trying to help and give you the best deal possible! Will definitely come again! Highly recommend!!!

Da
Review №79

If you are looking for an honest reputable dealership Motorcars Acura will not disappoint. Our salesman, Chip was professional, polite and very knowledgeable. We did not feel pressured like we had at other dealerships. We purchased a certified Acura RDX and the entire process was completed in a timely manner and the car was detailed and ready for pickup when they said it would be. Would definitely recommend this dealership and salesman.

Da
Review №80

Excellent experience! My salesman, Chris Bodnarik, is terrific! Excellent follow thru. A real professional; really knows his stuff......and a nice guy..

er
Review №81

Acura speaks for itself but I can’t imagine going through the process without the Motorcars Team.Quick, Easy, and Professional are just a few aspects you’ll experience going through Motorcars with their extremely attentive and product intelligent staff.Huge shout out to David Peltz for the most impressive car walk through I’ve experienced. Thank you for the TLX and I’ll be back!!!

Ju
Review №82

If you are in need of a car, and need someone who is passionate about your needs as you look for this purchase Chip is your guy! I was in search of an RLX Hybrid Acura and Chip was the man to see with the right price ! I live out of state and I can truly say the transaction with this car dealership and the salesman couldn’t have went any smoother ! The delivery of the vehicle arrived safe and on time! Go see Chip if you want the right car and at the right price !

Ka
Review №83

I have been a regular customer of Chip McKinney for 5 Acura’s and 15 years. The service is always outstanding.Chip is friendly, knowledgeable, professional and most of all honest. The process is always top notch & quick. I can’t say enough good things!

sh
Review №84

Great experience and Tom Brody was super personal and helpful! Thank you so much!!

Fr
Review №85

Chip did a great job explaining the details of the car, straight talk, no runaround and a pleasure to work with.

Ab
Review №86

Great experience with Tommy Brodie. I have purchased several cars from Motorcars going back nearly 11 years Bill Lang was awesome to work with initially... Tom Broadie has worked at this dealer since 1987...Thats all you need to know!.. Greg,Christie, Brad and the entire crew in service are ALL awesome as well. Shoutout to Craig as well. Highly Recommended!

Ag
Review №87

I recently bought a Rdx 2021, and my Husband got the Tlx Aspec 2021. We received the help from Tracy, she was amazing, her help and guidance help us a lot. I highly recommend her and all the staff at Motorcars Acura in Bedford. The attention was soo good that we got 2 vehicles same day!!!! Thank you Tracy 😊

Br
Review №88

Chip was a fantastic salesman. My parents have bought several Acura’s from him over the years. I heard great things about him over the years but now I know it personally. I purchased an Acura TLX from him at a fair price and engaged in seemless transaction. Do you want great service, honesty, and integrity? See Chip.

La
Review №89

We had a wonderful experience at Acura and especially dealing with Chip! It was nice dealing with a professional, knowledgeable and experienced salesperson, and the entire dealership couldn’t have been more welcoming.

An
Review №90

Chip McKinney helped us find the perfect car for our family. He was very helpful and went out of his way to make the process easy and smooth.

Ta
Review №91

David Peltz is a rockstar and I love my new Acura MDX!

Co
Review №92

Tracy helped me find a great car and made the process of purchasing it very smooth.

Ab
Review №93

Amazing experience! Tom was great and I was out of there in a couple hours with a beautiful new car! Highly recommend!

AD
Review №94

Bought a car from chip at motorcars acura great experience really happy environment fast and easy i would 100% recommend !!

Me
Review №95

We had a great experience at Acura Motorcars. MAKE SURE YOU ASK FOR CHIP! He will get you the best deal.

sa
Review №96

Chip is a great guy and helped my son and I all the way through the process. We came from Detroit and he helped us remotely until it was time for us to come and see him in person and he was very kind and honest in person as well!

Mr
Review №97

Chip was the best salesman I’ve ever worked with! Highly recommend Motorcars Acura!!

Da
Review №98

Chip was excellent to work with while purchasing a used vehicle at MotorCars Acura. He was informative on the buying process and was able to negotiate a solid deal. Chip made the effort to answer my every question and provide me with the necessary tools and paperwork to make a painless buying experience.

No
Review №99

Dealt with Chip. Very professional and a pleasure to deal with. In at Noon, took car to my mechanic for inspection, back by 2:30PM and out the door at 4:30PM. Would highly recommend and would do business with again! Thank You

Su
Review №100

My husband and I have worked with Chip to purchase 3 vehicles over the last 9 years. Chip is always well informed about the latest vehicle features and about the lease/buying process. He is patient, not pushy and always a pleasure to work with. We request to work with him every time we visit Acura!

Information
40 Photos
100 Comments
4.9 Rating
  • Address:18123 Rockside Rd, Bedford, OH 44146, United States
  • Site:https://motorcarsacura.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 440-439-8400
Categories
  • Acura dealer
  • Auto broker
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations