Small business but huge variety to choose from. Short handed on employees however worked as efficiently as possible. Two days before Halloween was a long line and an hour wait. I brought my patience and before you knew it my turn and out the door. My only minor complaint... a scented dryer sheet was used when laundering the costume. I would have asked for unscented if I had known. I will definitely be a return customer. π
The staff and selection are great here but Im only giving 3 stars because of the huge selection of Indigenous costumes. Its been pretty well documented that presenting Native American garb as costumes is offensive to Indigenous folks. Would love to see them remove that section.
Really great place with authentic looking costumes of all sorts. I came in for a wig and found a beautiful blue beauty for my alien costume. Nice staff too
Awful service for pick ups. AWFUL. I understand being busy Halloween weekend and we were willing to wait but not over an hour when we already went in a week early to reserve costume piece and went through process. Have a separate line for pick ups! Wanted to support a local business but unfortunately am not pleased.
Very busy today. They still have costumes for sale.
Awesome shop lots to look at! Got my Halloween costume on hold!!
Came in today to find some Santa hats. Even though it was June the worker was able to go into the back and find some hats for me. Amazing selection and costumer service!
Excellent prices and selection
They always have good stuff.Lots of good makeup and tons of costumes.
Sandy at costume Avenue helped me find the perfect outfit for a 1920βs party. I had lots of compliments and everything in the store was organized very well to find it easily!I also rented multiple costumes from them for Halloween last year. Highly recommend!
Such a fun store! Service was fantastic.
Great local shop. Plenty of costumes for rental as well as makeup and supplies for cosplay/LARP.
Great choices!
To expensive.
Very cool place. Whenever I had questions the woman behind the counter was very helpful. Signed up for their rewards program. Highly recommend.
Really great shop! Excellent staff. A for sure go to spot for costume needs :-)
Was a great help for our 70s theme party will definitley use again
Needed a Mardi Gras mask and the woman working helped me select the perfect one and taught me what a good fit looked like. Iβll definitely be back for Halloween!
I came here to pickup face paints and was very impressed with their selection. The staff was helpful in guiding me through what I should consider buying and also sharing with me the process of applying makeup to yield best results.I quickly browsed their custom selection and thought there was great high quality options for rental and also cheaper options to buy if you want a one time use for a party.
Love the place! A wonderful selection of outfits and costumes from many eras and genres. The staff is very helpful and informative. You can almost get lost in there just trying to find the right outfit.If I were to offer a critique, is that some of the outfits need an update or to be replaced from the wear and tear. Also some of the prop selection could receive the same level craft as the outfits (some are standard toy props).
If youre looking for something unique, this is the place. Dont expect it to be junk package-store cheap, but you will have an awesome costume and no regrets. Rent or buy just about anything you need. Makeup too, lots of selection. Too many accessories to list. Open year-round is nice. Ill be back at least once a year!
UPDATE: In response to the reply from the owner regarding my review! Let me cover the specifics from my phone conversation since you are misrepresenting what was said on the phone.1. Yes I was told that this company has 15k costumes. Now its again been told to me in writing. Congrats!2. The conversation on the phone regarding the 15k was to let me know that there is no way she would ever put pictures up of the costumes because she has 15k costumes and that would take years. I just sat there silently and let her ramble on and on. I didnt even ask why no pics, she cut me off assuming I was headed down that path.3. No mention of any FY19 project to improve the site. Only that she was busy and the site is no help and never will be since it would take so long to add pictures. Again didnt care really just wanted to ask other questions but again I was completely derailed by this subject matter.If you think organizing a few words as a reply to my review will somehow discredit my complaint you are mistaken. My reviews are honest and as I say always based on my own experience. Feel free to check my average review. It is not my policy to give poor reviews but it is my responsibility to be helpful and honest.In my opinion just be nice, like the young man who called me back after they read my review. I believe his name was Brian. Give him a raise and let him do the customer service. He answered easily the few questions I had and we went about our day. I am sorry this young man had to probably once again come to the rescue. Great Job Brian, (hope your name was Brian)*Raising the review up to 2 stars for Brian trying to help the customer.*Original review below:Website is not of any use other than to get a phone # to then call and speak with a rude lady! She should NOT answer the phone!I say go ahead and stick with Etsy, and Amazon πHonest reviews
Came in to put together a Halloween costume on the 30th, and walked out with something great in pretty short order! The staff member I worked with was super helpful and knowledgeable at every step!
Great year round selection of costumes and accessories. Mixture of budget friendly items as well as higher end gear. Staff was very helpful and gave me suggestions for beard dye.
Its okay. Big selection and being able to rent is nice and most of the staff is okay. One of the employees was being rude to another employee and he was kind of nasty to customers too. Id say if you were getting make up and props and stuff then its good, but stick to online services or a different costume store
Carries a huge range of stock. Excellent, friendly service. Ben Nye theatrical makeup stockist - prices cheaper than Amazon.
An amazing gem of northwest Oregon. My wife and I costume often and the Costume Avenue team takes care of our needs. If they dont have it, they can order it, source it, or give advice while you are making it. Ive learned more from frequenting their shop then any book on the subject and Im well read on that subject. Costume Avenue has vendor space at many industry conventions to keep up with the latest trends in character development in film, television and various media.
Pretty cool store. I just wish there was more options for buying costumes instead of renting them. And they didnt really have an organized section to split the two. They told me some were on sale. But they werent marked specifically.
What wonderful store! They have all the things! Brian was super helpful! Absolutely a frist stop for all your costume needs!
Costumes for everything. If you dont have time to make your own, they will get you all set. Rental is spendy but you get a good look. Staff helpful in finding what you need.
Helped me find exactly the cosmetic product that I needed and its accompanying remover. They had a huge range of options. Very aware of their stock and very professional, good customer service. Went and checked out the product later--it is cheaper in this store than it is online, anywhere! So I guess they will be seeing me again!
I came looking for a halloween costume that I know no none else would have. They have a huge selection of costumes from all genres that you can rent. They have plenty of accessories and shoes. The customer service was awesome. I think I was being helped by the owner who was so helpful in helping me pick out a costume. They have traditional, fun, sexy, you. They are used so be sure to notice any wear and tear before renting. The prices are decent, could be a little lower, but decent considering I dont have to buy a new costume. I recommend this place to anyone looking for an authentic and original costume :-)
Great place for your costuming and theatrical makeup needs. Very friendly and helpful service.
They were very nice and took the time to get me the perfect wig for my costume.Update: I won as the best Lebowski. Costume Avenue is knowledgeable, quality materials, and affordable.
This is the place to go to rent higher quality costumes similar to theater quality wear. Or pick-up higher quality props that arent all plastic. Costumes are well organized.
Great selection and service they saved our day.
Very kind employees! Super fast service! Helped us find exactly what we needed!
Bam, and just like that, a drummer had his outfit for work. Thank you so much, your hours are perfect, your staff wonderful the choices, divine. Highly recommend Costume Ave.
Fun place to visit, the staff is very knowledgeable and friendly. They have tons off theatrical costumes.
Nice and friendly staff, very good variety of items. Can be a bit pricey depending on what you need.
If you cant find what you are looking for here it doesnt exist. Great shop. Super helpful staff.
Great customer service and they had exactly what we needed for a last minute costume party!
Does not allow for returns on costumes, quite cluttered and absolutely never answers their phones. I tried calling some 12 times at different times over the course of a few days and never once did they pick up.
This is our go-to place to rent costumes every Halloween they have everything you can imagine and theyll work with you to put together special costumes if thats what youre needing. The staff is knowledgeable and quick to help and the prices are fair.
The salespeople are so nice and supportive.
Best place to go for costumes for any occasion. They have great santa suits for fair prices
They are so helpful and they have everything you could need! Went here to get something for a school project but I am for sure going back for Halloween
Huge selection of costumes, reasonably priced, super friendly and great customer service.
Great Selection of Costumes. Good quality. Would definitely recommend coming here.
Great store with awesome people who work there. Very helpful with answering my questions.
This place is awesome. Super friendly and helpful staff
I love the costume Avenue! You get friendly service and plenty of costume choices that look like they came off of a movie set
The gal that owns it was FANTASTIC!! We came in after a long day of costume hunting..and this SHOULD have been our first stop!! Will definitely come back!
I called to rent something Id rented 2 years ago, at first they couldnt find the item but they didnt give up. They called me 30 minutes later to tell me that they had found what I was looking for, thanks for such great customer service!
Always so inviting and so very helpful!! Well knowledgeable staff with so many options and sizes to choose from!!!
Staff are very kind and went above and beyond the normal call of duty. I highly recommend this place
The costume shop here has been a staple in Beaverton for as long as I can remember. When I was looking for a Stormtrooper helmet, they did their best to help me at an affordable price. They also dont charge rental fees for days they arent open, now that is a fair deal. Will be coming back for other costume needs.
They did a wonderful job on our sons Captain Hook costume
Nice to be able to rent or buy from a place year round!
Friendly staff, quality stuff to pick from, and reasonable prices
The store is very cramped and their service was a little ornery my first visit in, but everytime I go back I get glowing service now. Ive both bought accessories and rented their costumes and I love it.Their costumes are quality and comfortable. They do run a little high for rental imo but its partially because costumes in any off season are expensive.You can even leave the cleaning to them. They charge a VERY small cleaning fee and it takes care of everything.
Friendly, knowledgable, Awesome. Enough said!
Great selection of all types of costumes.
Good selection and friendly staff.
Got an awsome wig for a work related party staff was freindly and eager to help. Prices where a little higher than what i hoped for guess online shopping has spoiled me.
Great selection of costumes!
Ok for rentals, but dont buy anything. Another customer had travelled 30 miles to exchangen a small item that didnt work. Clerk told her he didnt have the authority to do an exchange and that besides it was too old. We should have taken a clue from that but bought a couple of items $45 in total that we never used - owner refused to give us take them back for either cash or a credit them without my wife noticing kept 2 of the items.FIND ANOTHER COSTUME PLACE, WE CANT IMAGINE THEY ARE STILL IN BUSINESS THE WAY THEY TREAT CUSTOMER!
Costumes were very pricey and then they added a cleaning fee. I also had a difficult time contacting the store. I left messages to pick up a costume early and didnt hear back. When I finally got through they said that they were too busy to pick up messages and my costume was not ready. That wasted about two hours in driving time. I wont be back.
Very cool in a status really nice
Small but deceivingly full of costumes
She was very friendly and she had what I needed
Awesome costume shop!
Great customer service
Had just about everything I was looking for.
Very helpful
Not for the novice
They have Everything!!