We had an wonderful experience with Andra, who was knowledgeable and helpful without being pushy at all. The price, fees, and financing were more than fair & I am very happy with my BMW!

Cory always takes good care of me. The lounge is comfortable and clean and the coffee machine is a treat. Service was quick and the tech provided an informative videoMitch in sales is the best! I asked him about possibly purchasing my leased car or moving forward on a new lease. I was provided printouts on both possibilities.

What a great experience! Sales was helpful, finance was painless. Fees were more than fair. We got a great deal and Love our new BMW - thank you, Andra!Wholeheartedly recommend KUNI !

The sales person Willem Sebastian was ideal. Made the experience perfect. If I were to purchase again (which I plan to in the future) would want to work with him. Also appreciated the Romanian finance person who did a great job taking the time in finding me a better rate and making the transaction smooth and efficient. Enjoyed talking with him about my travels to his native country of Romania. These two individuals together made for a pleasant experience that I wasnt expecting. I would refer friends and family to them after my experience. They are assets to your brand.

Service adviser is very polite and not pushy. Very respectful and mannered to us, helped to identify and explain the report of the services needed to be performed and prioritize which are more of a priority vs others to efficiently and effectively complete the nessusery repairs.

Shocked to be leaving a review for a car dealer -- let alone a five-star review for a car dealer. But Steve Cho and Dalal were both very low-pressure and took the time to explain all of our options to us. They truly seemed interested in finding us the packages and financing options that made the most sense for us. Appreciate Steves willingness to bend the rules on a loaner car during our inspection as well as we know your business has been significantly impacted by supply chain issues.

We visited the dealership this summer to learn about the different models. I reached out to the Sales person that helped up this summer to learn he was out for a few weeks. I was scheduled to connect w/Sales person Jay Meeuwsen. Upon arriving, Jay seemed short & not too interested in working with me. (I was alone without my husband)I am new to BMW and had lots of questions. I drove from SW WA to the dealership and was not familiar with area...at all. Jay gave me keys for a test drive but wasnt able to go with me (COVID). I did the drive alone...came back and he was no where to be found. I was very uncomfortable, in a place I didnt know...having to test drive alone and to come back with no one there. Was not happy and looked for anyone to drop the key off and LEAVE.Luckily, the first person I encountered was Sebastiaan Ney, who could see I was visibly irked. He diffused the situation by asking me what questions did I have, what I was looking for then matching up my needs with a few cars. I did have to continue to test drive alone....which is not a good scenario at all....but in the end, I happily found a X3 and it was completely due to Sebastiaan. He turned an negative experience around quickly.Am a tad nervous about having to return to the dealership for maintenance and accessory installation but am going to believe it will be a positive experience vs. the other.Kudos to W.Sebastiaan Ney, who owns several BMWs, has vast knowledge about the products and most importantly...has an authentic, genuine desire to help, educate and represent KUNI & BMW.

My partner and I truly enjoyed the car buying (and selling) experience at Kuni BMW all thanks to Andra Fravel! I hope everyone is lucky enough to get to work with her! Im sure the other representatives are just as fabulous, but... Ill definitely ask for her in the future! :) We are loving our BMW 3 Series! Thanks to the whole team at Kuni BMW for making the whole car buying experience painless and enjoyable!

Keep up the good communications on the status of the vehicle. Always do the best quality work using the best parts, and don’t ever drum up work that isn’t needed and people will trust you with their vehicles.

Matt was fantastic. He made the whole process easy and not stressful. There were no high-pressure sales tactics from Matt. He was incredibly helpful and accommodating. He even gave me a little gift that my son adored (a hockey puck). Also, Ben in finance was awesome, made the whole paperwork process seamless. This was by far the easiest car buying experience I have ever had.

The sales reps were very friendly and informative. Most importantly they were not pushy. They gave me space to explore but they also answered questions thoroughly. They made the experience comfortable and relaxed. It is the exact opposite experience that I have had car shopping at other places.

I have worked with Kory for a second time an a problem with my 528i. There was confusion with the appointment made. I believe this was done with an outside service. Although they were very busy at the time of my appointment Kory helped get the worked pushed through quickly. I had my car back in a couple of days and I believe the problem has been resolved. Im glad that Kory works at Kuni.

I really liked my sales guy Roberto! He took his time with me and was very knowledgeable. He also wasn’t a pushy sales guy. He was great to work with. Best car buying experience ever.

Left center with no coolant in car. Was told fluids were checked but apparently one of the most important fluids was overlooked. Never had any coolant or overheating issue prior. No puddles of coolant in garage where car sits for majority of time. Furthermore, thought it was unwise to continue to do an oil change after oil leak was very noticeable in front bay of engine. Additionally, even more unwise to have to drive this vehicle back and forth to collision center for recall repair AFTER oil leak was discovered and probably with an empty coolant reservoir. After all that to come home and coolant warning come off and checked the coolant reservoir and it was empty. Would consider myself lucky if after all this the engine comes out operable.

Bought my 2013 Mercedes C63 from Kuni BMW and Im so grateful they had one, as they were extremely hard to find one with good miles and at a great price. I was purchasing out of state, so it was quite a complicated process and they made it very easy. Everyone Ive spoken to about the car mentioned how I got a great deal.

I could not have asked for a better experience. The entire team, specifically Sebastian, went above and beyond to help make the sale as smooth as possible! I am so exited to be the happy new owner of my dream car!

Special mention for the service from the finance manager we dealt with. Benjamin handled our purchase of a pre owned 1 series with absolute precision and shared experience and passion for the BMW brand like we’d never experienced at any other dealership in Portland. We left feeling great about the options selected and he took care of us like we were family. So nice to talk about the car with personnel who have so much knowledge and pride about the make of car they represent. Great experience, thank you.

Kuni is a little further to drive, but definitely worth it. A very professional staff, from the person who greats & makes your appointment to the person who walks you out the door. The facility is large with easy access to their service department. Hugh windows give it a very bright & inviting feeling with a very comfortable waiting area. Kory is a great service advisor. Pleasant, knowledgeable & right on top of things. Thank you for a good experience.

Had David work with me from the Kuni Auto Center and he helped me purchase a 2015 Jeep Grand Cherokee. David was super attentive and respectful. I could tell he was fairly new with Kuni but he did a great job making sure he was taking all the right steps in assisting me with my purchase.Benni worked the finance end of things and was super in his communication and attentiveness as well. Thanks to all at Kuni. We will

This is my 4th consecutive Lease with BMW, Jay is the best! He makes the process so easy, he is friendly and willing to help with anything! I will come back to Kuni again and again!Thank you Jay!!!

Kory was EXCELLENT! He made all the difference! I was also over joyed when I initiated the service and was offered a rental car for my convenience. I greatly needed that and appreciated having it so very much.Kory went above and beyond to take care of all my needs and then some!I’m definitely impressed with the service and professionalism that I experienced at your business and will certainly be back!!!

I appreciated that every person went out of their way to be thoughtful and welcoming. I also appreciated the great communication Kuni offered through text messages, including the video of my car inspection. There is so much that you do that I cant see (i.e., under the hood of my car) so its how you interact with me that gives me confidence the work is being completed with excellence. I appreciated the loaner car also. That certainly helped when my part had to be ordered from Calif.

Camran and Trevyn stayed late to get a deal done, which meant my fiancé would no longer have to drive me to work! We are very appreciative, and felt guilty for keeping Camran from starting his birthday festivities earlier. They were agreeable, professional and efficient. Even washed the car and filled the tank. Thanks, guys!

Mitch helped us with the car and Ben helped us with finance. We’ve had really terrible experiences at dealerships, BMW and other brands, but our time with Mitch and Ben was the best by far. There was no pressure, Mitch answered all of our questions, had incredible patience and made sure we were able to take advantage of all available incentives. Our parents are planning a purchase soon, and they will definitely go back to buy from Mitch. Thank you for an incredible experience.

I remember as a kid coming to Kuni and seeing how pleased my parents were with their experience. Now as I near 40 its my first time buying a luxury car and Im so happy I picked Kuni. My sales associate, Jay, was amazing and was able to get me the car in record speed while someone else was trying to look at it. I appreciate how he went to bat for me to ensure I got the car as he knew Id been working on the financing and talking with Sebastian the day before I arrived (Sebastian was out the day I came to purchase so Jay stepped in). I will proudly display my Kuni license plate holder! Happy customer!

When I walked in no one greeted me, they simply looked at me as I walked through the showroom. I peeped my head in a office and said does anyone want to sell a car. Mr. Taft helped me and quickly turned things around and made this the easiest car buying experience I have ever had. He truly saved the day. Job Well Done.

Your service is top notch. They set me up with a nice loaner and did a great job on both of my cars. BMW is the best

Picked up the car thinking it was fixed. After the rain last week, got into my car over the weekend only to find the floorboard wet from the roof drain system still leaking into the car.Dont you test things before they leave the shop?

After three decades of buying BMWs and Lexuss, this was the best experience yet.Colton Hansen is a great representative of the Kuni/Holman organization.He was patient, detail oriented and very savvy.Hes a keeper and I also enjoyed working with with my finace guy who helped me with a previous purchase.

Everyone I interacted with was first rate... they were courteous, professional, knowledgeable and personable. Their focus was on taking care of my needs and ensuring that my buying experience was a good one. Many thanks to Jakob Lund and the entire Kuni BMW team!

We can proudly say that we had an exemplary experience with Kobe today. He was friendly, efficient and such a pleasure to work with. We sold two cars to Kuni and couldn’t be more relieved and satisfied with the customer service we received from him. He even went above and beyond and drove us to a rental car company- what a great experience and representation of a dealership which has been in business for 70 years. It was quick and painless- with two great offers! Thank you, Kobe! Danielle and Charles

Steve Cho is excellent. Thanks to him.

Working with Mitch was an absolute pleasure!This was the fastest and easiest car purchase I have ever experienced. Mitch was very knowledgeable about the car I was buying and the entire process was stress free and pleasant. Smooth transaction and very helpful staff.I had a wonderful experience purchasing a certified pre-owned vehicle from Kuni.Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail.I did a test drive in the morning.In the afternoon I returned to Kuni to pick up the car. Mitch arranged with finance to have all the paperwork ready to go as fast as possible. While finance was working on a few last details, they walked me through every little detail of the car.I highly recommend this dealership.Thank you Mitch!

Jay Meeuwsen was the perfect client advisor for me. I hadn’t purchased a new car in over 15 years and that was with my husband. Now being a widow I was a little apprehensive about the process; however, Jay rapidly alleviated any of my concerns. He was patient with all of my questions, very professional and personable. All in all, he made the experience enjoyable and at no time did I feel pressured. He is an excellent representative for Kuni.

David Fernando made us feel very welcome and was great to work with. Excellent customer service!

Priscilla was cheerful, very helpful and knowledgable. She explained everything thoroughly and concisely. Very much appreciated working with her and the entire Kuni BMW team.

The sales staff was fantastic. I really enjoyed working with Sebastiaan - he was so very helpful and professional. Great follow up, and personality! The experience was extremely positive and I highly recommend Kuni!

Had such a great and welcoming experience bringing my car to Kuni. They worked to squeeze me in on a saturday, solved my problem plus found another issue that was covered under my warrantee and got it fixed super fast. it was a different story when I called another local BMW dealer that happens to be much closer to me. they told me it would be 10 days before they could possibly see my warrantied car that would not start at all. So i will definitely be returning to Kuni in the future. Thank you!

Joseph as my sales contact was great to work with. The buying experience was easy and straightforward. All points of contact through the transaction were helpful and knowledgeable.

Maia was very nice, professional and made my first buying experience easy and stress-free! Scott was also very professional and seemed to be an expert in his role. My overall experience was great!

Had an extremely bad experience with a specific employee. (I will not name the employee, the dealership is aware). She was rude, tried making us feel like nitwits for asking questions, and at no point cared about our inquiries. She would say, “That’s just how it is and has always been.” Super unprofessional. I get it, this dealership has people dropping thousands on new vehicles, so our purchase doesn’t matter much, but you still have a representation to uphold and a customer to satisfy.

David was and is always very friendly and super efficient. It was also my first time getting the video of the tire tread and break check and I thought that was very cool to actually see them do it.

Robert was truly amazing throughout my whole buying experience. He made sure everything was taken care of and was able to focus on what was important to us. 10/10

I am a repeat customer of Kuni. We went in Saturday morning right when you opened. I already had financing and knew what car I wanted. I knew what deal I needed. When we got there you had one salesperson/Davie who was new to car sales. There was another lady there but she did nothing to help. David tried helping both myself and another customer. Both were a mess and he stumbled over most of what he said. His nerves got the best of him. We ended up leaving Saturday because David clearly couldnt handle the deal. I spoke with him later that day and we agreed for me to come back Sunday. We ended up making a deal, not one that I am happy with but I really wanted this car. I honestly feel bad for David. He knew all the no things to say but the lack of training on how to make a deal was not there. He couldnt negoiate, he didnt even ask me about a down payment. He had to call someone for approval on everything. So as far as following rules to a T David is your guy. Customer service skills and making sales.....you all got some work to do. You are a high end car dealership youd think youd know better. I wont nor will I refer anyone to Kuni.

We loved our experience! We met with David first and he was a dream, and then Mr. Munoz and he couldn’t have been more professional and accommodating. The final person handling the details was quick and efficient. Zero pressure. I will definitely use this dealership again. The only thing I wouid change is the car I purchased could have been a little cleaner, we found wrappers and smudges still inside but overall we love our car and had a great experience.

Austin is wonderful. He listens well to our concerns and needs. He goes extra miles to make sure our request get answered. For example, he arranged service appointment in a 1 day notice. Great Services! Thanks!!!

David P. was amazing, he was very helpful with the process and made me feel very comfortable. He definitely out did his self! He is a top employee for sure, thank you again David!

Always respectful. Always honest. I have spent about 8,000 in repairs in the 2 years I’ve had my car, which is not awesome. I JUST traded in my BMW for something that will cost less but I LOVED the car and loved Kuni even more. I drove down from Vancouver just to use you all. I will sing your praises to anyone that will listen.

My car buying experience was truly pleasant from my first online interaction to driving off the lot, from meeting my sales person and then to my interaction with finance and from my observations of other Kuni clients receiving quality attention and service! Overall an A+++ experience.

Wait 10 minutes to get ahold of someone in service department and then they pick up the phone and hangup. I call back and wait another 10 min. Shouldnt be surprised, they are just as rude in person; which is why i didnt buy my new BMW from this dealership

They purchased my car and it was a wonderful experience. Gave me a fair price. They take Kelly Blue book instant offers. Wonderful staff.

The techs were very thorough and my service writer really helped in the fact he knew his business and was very attentive

I was told my vehicle would be cleaned inside and out and neither was done. My advisor was amazing though. She was very helpful. But I believe the service dept folks do not support her well.

This was my first time looking at BMWs and I wasn’t sure what to expect. I was made to feel very welcome and comfortable from the moment I walked in and started working with Joe to the final steps with Scott in finance. The overall experience was so positive that we’re considering becoming a two BMW household.

I was trying to get a hold of my advisor for hours with multiple calls and Messages but no luck and no communication until the car was ready for pickup. I needed another thing to be done but since I never got a call back It never did. I recommend better communication and follow up with the clients to save time and avoid multiple visits to the shop.

The team here was more than helpful. They never tried to sell me on a car. They made the experience more about taking care of me and making sure all my questions were answered, than about selling a car.

Arex Monroe made everything so easy! Great communication! Great seevice

Test driving experience was very simple and easy! The staff were all friendly but the salesman had to split his time between customers due to weekend rush to look at cars. The finance staff person was amazing! She was fast but patient as I read contract and helped me understand each document. It took about 3.5 hours from start to finish but I am a slower person and I did not feel rushed. Overall I am very happy with my purchase and the whole process.

Aundra was SO helpful during the whole lease to purchase process and was giving me tips on how to get a couple of dents out of leased car that I was buying which I really appreciated. Scott Rudman also answered ALL my questions so patiently when I was doing the finance part of the purchase....I always love the customer service I receive when Im at KUNI BMW! Thank you so much!

I took time off of work to drive and apply for a car I was interested in, the night prior I inquired about it, an hour after I had spoke with someone and made arrangements to come in, they raised the car $1000.00, I still came in the following morning as I said I would, drove the car, and told them I wanted to buy it and had cash for the down payment. I was told by one of the sales men Jay, as long as I applied for the car it would be held for me but he would be able to send me a link to fill out an application online at home but it would not hold the car, I repeated the information back to him to clarify as well, and stayed longer to fill out the application to hold the car. I brought up the price difference and since I had inquired about the car prior to the price change, I would be able to get it at that price, so they said. I was contacted that evening by the financing place, answered their questions, and received a text stating he may have some good news and would let me know first thing in the morning. After no contact, I reached out to Jay and he told me he sold the car, and tried to offer me something else. When I confronted him, he was short and rude, he at first denied saying the application holds the car, and then only said Misunderstanding. He completely dismissed me, and had not a care in the world for wasting my time, gas, and money. Then he sent me a text telling me my loan was approved. I am beyond frustrated that I waisted my whole day, missed time, and money at work just to be treated so poorly. Integrity is a big deal when it comes car dealerships, if you want to be misled, lied to, or disregarded, then this is your dealership. I would encourage folks to go down the street to Kuni Lexus where they treat you as a person, they made getting a car a comfortable, hassle-free experience, I was approved and signing documents within an hour.

We have previously gone to Portland BMW. You have loaner cars available where they had rental cars available. Your staff is friendlier than their staff. I will return to your facility.

Excellent quick service with my car vacuumed and washed. I brought my car in for a safety check before going on a road trip. Am so impressed this service was at no charge.

Best experience I’ve ever had buying a vehicle. Trying to figure out how to get another one from you in the six months. Great staff. Jacob was amazing as was our finance person. Thanks again.

Joseph Taft was excellent; he explained the features of the car to us up front, answered all of our questions and most importantly, he took the time to listen to our needs before trying to sell us the car. Joe made the car buying experience at Kuni enjoyable. The business person we worked with was also very good; she was very efficient, knowledgeable and explained the additional items very well.

It was the easiest car buying experience I’ve ever had. Austin was wonderful, and I’ll go to him first the next time my partner or I need a new car.

We worked with Steven Cho and he provided us with excellent service very professional very approach able and answer and address all of our concerns. Very very happy

Up until the day of delivery, the entire experience was handled through e-mail. Communication was great, very responsive. I was looking at cars at other BMW dealerships but Kuni was always on top of the process. I bought my first BMW three years ago at Kuni, and will never buy another car at a different dealership.

Hi, Im Rob. Joseph provided excellent service and the experience was excellent. I enjoyed every minute of it. The Tutorial girl wasnt as helpful but the overall shopping experience was great. The Finance guy was awesome too.Cheers, Rob Van VolkinburgNew X1 (2018) Owner

Mitch Alli was professional, experienced, knowledgeable and accommodating throughout the experience. We appreciated it very much.

No pressure. Great reps. Made it an easy purchase

This is the second deal this year I’ve done with Jay Meeuwsen. Both times Jay has been very helpful and quick to communicate with. Thank Jay.

I have bought many cars over the years I can honestly say my experience at Kuni has been the best. From start to finish Kuni made the experience hassle free and enjoyable. The staff was very professional and did not waste my time.

Everything went great. David F. was informative and friendly.

Enjoyed the wait in your comfortable waiting area. All Kuni folks were courteous and nice. And my car was clean. Thank you.

Overall as always reliable service, however i was told that the car in the wash while I was on my way to pick it.The car was not washed or vacuumed as it usually have been done in the past. Kind of a special treat for a taking it to the dealership instead of the local Bmw shop.Allen advisor, was great, very accommodating with the loaner car.

We had a fantastic experience with Izzy - he was friendly, helpful, and very knowledgeable but did not apply any sales pressure. It is the high pressure sales tactics at other dealerships that have always made car buying a less than optimal experience - so refreshing to come into your dealership.

Matt was very respectful, considerate and professional. He listened and answered all my questions. He made this a very easy process and was prepared at all times.

Service advisers never returned my calls. I had to wait for help and move the car myself around to the back of the building. I was not impressed with the care I received.

Allen went above & beyond to take care of us. This was our first time to Kuni BMW & we were highly impressed. His level of sincerity & concern for our safety made our experience one to remember. We have already told many people about how great Kuni BMW is. The BMW in Portland was so rude that it makes it a no brainers on who we will be talking our vehicles too. Looking forward to more service in the near future! Thanks again Allen & the Mechanic Techs at Kuni.

Joseph listened to what I wanted, set up a test drive and laid out options for getting the vehicle

I went to Portland BMW downtown before this visit. Due to their horrible customer service, I will never go there again and I appreciate the kind people at Kuni. My previous BMW center was in Mountain View, CA which I LOVED! I didnt expect the rude arrogant service from downtown Portland BMW.Thank you for your excellent customer service.

COMEDIANS AND MECHANICSRecently rescued a 2004 e46 325Ci convertible to keep as a collector’s item.Kuni is the closest dealership and I wouldn’t trust anyone else but certified BMW technicians to start restoring my car.Scheduling is a breeze through their website and prices are just average: $99.95 for oil change as an example, and free inspection with a video the mechanic sends over email or text.Comedy is not their strength: Mr. Dailey joked about how $520 would “cost more than the vehicle” and when I asked about restrooms he also mentioned that I would find them “right after the new cars, which I should consider looking at”. I wonder if sales of new and electric cars are down and now the Service department is trying to motivate customers. This tactic wouldn’t work though…On the other hand, the video I received from Mr. Hammond was excellent, representative of the quality I expect from BMW.#ruizmedina⭐️

We came to look at a specific car. When it was not truly what we wanted Camron got on his computer and found exactly what I was looking for. Great job

Found an M3 here that I had been looking for quite some time for. Ian was very helpful. Flew up from San Francisco and purchased it on Saturday. Had a great drive home! Kuni was very professional. Would highly recommend to anyone!

Our salesperson, David Popa, was amazing. He was warm, kind and genuine. I very much appreciate his assistance with my purchase. He went above and beyond...was patient and knowledgeable and didnt rush or pressure the deal. He was patient and kind in answering my questions about the vehicle, after I had gotten home and called for assistance...I couldnt figure out how to turn the lights off. 🙈🤣My financial representativ, Scott Rutman was efficient, friendly and I was in and out. Very much appreciated.I feel like I got an amazing deal on the car I purchased. I used in house financing...simply because I was too lazy to reach out to my own credit union in advance. I felt the rate you got me was competitive.I will definitely be a return customer and will highly recommend Kuni to friends and family.Warm Regards,Cheryl Lamaster-OlsonProud Kuni BMW owner

Working with Arex and Scott was fantastic. best experience buying a vehicle that I have experienced.

We recently purchased vehicle from Kuni BMW and Austin (Austin Dykstra) was extremely helpful and very responsive. We had a wonderful purchase experience and would definitely continue to use their services

Why I Buy BMW’s from Kuni : The service department is amazing ! Buying a car is fun and usually easy, but when it comes time to service it can be a hassle. Kuni made my service experience over the years extremely professional and flawless ! My latest experience was fast, and they sent me a video of my cars inspection, they are a polished group of people and really make Kuni special

Jakob was super informative and helped us decide which plan would be most cost effective and valuable in the long run!

My appointment was at 11:40, I arrived and checked in at 11:35. Was not contacted by the Service Advisor until 12:10 and only after I asked several other people for help. Once with the Service Advisor, it felt like I was being treated as an inconvenience. First time in over 5 years of bringing my car to Kuni that the service was so poor. Perhaps the pandemic has made it difficult to hire and retain good staff?

Very considerate and responsive; Nathan was great! He went out of his way to get us the car that we wanted. It was a painless and fruitful negotiation.

Special thanks to Andra and Grant for excellent service and especially to Andra for accommodating me on such short-notice and really solidifying my experience - it meant a lot to me to know I was taken care of in that moment. Thanks also to Jessica for helping me retrieve my left-behind items. I really appreciate each of you for excellent service and look forward to continued care here

Matt was awesome. Super helpful and kind. We have had some awful salesmen in the past, and he was a breath of fresh air. Actually made buying a car enjoyable. Thank you.

Getting this place to answer simple questions and to provide any iota of customer service is nearly impossible. Ive spent the last 3 days trying to get in contact with the one finance guy (Treven) they have available and no response. Ive talked to a half dozen sales guys who transfer me to nothing. Just to get an answer on whether or not the car I want to purchase is eligible for extended warranty. If I could Id give this place zero stars. This place used to be solid but this last week has been a absolute disaster. Not sure whats happening here but its extremely frustrating.

Priscilla is an amazing person. She went above and beyond to keep me notified of what was going on especially since the heat wave had effected the appointment schedule. She deserves a raise and a bonus for keeping a smile on her face and always putting the customer first.

My son just bought a 340i. And we worked with Andra I think that’s the spelling? The only female car sales there. She is outstanding and found the perfect car for my son. We would buy another car from her when the time comes.

Traded in a car almost a month ago (tomorrow will be a month), and have yet to receive payment for the difference between the balance of my loan and their value of my trade. No communication from their end, and calls to the finance department go unanswered. In this time, they have lowered the price of my old car at least twice and have the transmission listed incorrectly on their website. All this to say, their customer service is lacking, they overprice their cars, and theyre holding thousands of dollars of my money for no good reason. If youre looking to buy a BMW, go to BMW Portland, BMW of Bend, BMW of Salem, BMW of Eugene, BMW Northwest, BMW of Tri-Cities or BMW of Seattle. Quite literally anywhere but here.

Priscilla is very good. She keeps us informed about what is going on and shes easy to cooperate with.

Kaleb, the tire specialist there, was on point and knows his job well. Service was excellent!

Buying a car at Kuni was easier than any other dealer Ive dealt with. They made it a simple yet pleasant transaction. This is our second car from Kuni. Our Sales Specialist Matt was for the second time a Star. My wife and I now have his and her BMWs. Thanks, Kuni.