I arrived with an idea and a head full of questions. Talking to Lonnie and explaining I was new, he took time to treat my friend and I like we were the only people there. I only had two questions left after he walked us through everything: How much? & Can I use your lounge? . Great place, great environment, great products. Highly recommend!
Awesome shop! Super helpful staff with extensive knowledge on cigars and the companies/stories behind them. Will be back for sure. Wife doesn’t like cigars but she liked our visit there just fine, so that’s something.
Great shop. Customer service was superb as always. Selections of tobacco more than meet my needs
My first time in was this afternoon and I will definitely be back. Excellent selection of tobacco, pipes, and cigars as well as an excellent staff. Jeff, Ryan, and the gang were very friendly and made me feel right at home. I live in Dayton so, it was DEFINITELY worth the drive!
All cigars are in cases, they grab them for you then hand them to you when you pay. Everything, cigars included smell like stale smoke. Its a cigar shop I get it, but no ventilation, so the smell lingers. Shops that Ive been to that allow smoking have a decided lounge, or out door area. Did not purchase anything. Just stopped in while passing through, will not be back
Great customer service. They also do a wonderful job at helping the customer find the right cigar for there pallet.
The Wharf has been a goto place for cigar & pipe smokers for years. The staff& owner are the absolute best and knowledgeable friends youll ever meet. Their recommendations are spot on for Any need.
Amazing shop...Amazing employees...Amazing selection.Thanks for a great experience today!
Great selection, knowledgeable and very friendly helpful staff!
Great selection of cigars, super friendly help, and fair prices. My go to for cigars.
Definitely 5 stars! Great customer service from Ron, very knowledgeable and helpful with making pipe tobacco decisions for me to try different experiences.
Great place for Tobacco products, they have a great selection of Cigars and Pipe Tobacco that you cant find at any other brick and mortar. Also, a huge selection of great pipe brands for selecting! I would highly recommend, but the place is quite cluttered with cigar boxes and cardboard boxes blocking display cases in certain areas, but still a fantastic place to purchase tobacco products.
Ron and staff around one of the best places youll ever go into experience there are personable knowledgeable and straight to the point no BS with these guys you go in there theyre going to hook you up with the best cigar you ever had or the best smoke of any kind you ever had and like I said great guys great place five stars
This cigar shop was recommended by a great friend of mine and I was undoubtedly pleased with the recommendation. This has to be one the largest humidor selection of a privately owned shop I have seen. The only lounge that has a slight lead on the mentioned is the Las Vegas Cigar Outlet. As I digress, the customer service in impeccable and the recommendations of the staff were superb as well. I understand I was very peculiar looking to the local regulars (tall, black. bald, bearded, with a bowtie). I felt like Eddie Murphy in 48 Hours when he walked into that honky-tonk bar. The tension dissipated as we began to speak and dialogue about the city of Dayton. I will be back hopefully soon and I will definitely patronize this establishment.
These guys were great! I came in there with ideas of what I was after and they helped me find all of it and more. Extremely relaxed and friendly environment that makes you feel like youre visiting an old friend. I will become a regular here!
The place was awesome. Very helpful and friendly staff. Will absolutely go back.
Top notch customer service and great selection. Not many shops in the dayton area like this one! They offer a military discount and have a lounge in the back with a minimum $10 purchase for non-members. The only gripe I have with the place is that its sometimes hard to breath in there - I think they need a higher air exchange rate to clear out the smoke.
Knowledgeable and friendly staff. Went in to just look and left with a bunch of goodies! Well definitely be visiting again 😊
If you’re looking for cigars and need good service I’ll give my one star to that... but I was VERY upset with how they “take care” of the 2 African Grey birds that sadly live in a smokey messy environment. The female was so sweet but was a mess due to it’s living conditions. You can tell she’s been plucking her feathers out and her eyes were swollen probably due to the cloud of smoke in the air everyday. Seeing that there are bad reviews from a year or two ago stating people’s concerns about the birds (animal abuse) and nothing was done and the owner didn’t remove them from the environment really says a lot to me and we will not be back and will spread the word.
Ive been buying my accessories, cigars and pipe tobacco at The Wharf for going on 20 years now and always walk away smiling. You wont find a larger selection, more knowledgeable staff or better price anywhere within several hundred miles and if you havent shopped for cigars at The Wharf then you havent shopped!
Nice hole in the wall with a very professional staff, ties and all. Smoking lounge for good customers and a wall to wall cigars. Plus free chess boards and things to keep you occupied as you smoke indoors with the boys. Best smoke shop in the country.
I love The Wharf! Staff is very friendly and helpful. I come here all the time. Sure beats buying online.
Top notch cigar shop! I drove in over an hour to check them out and was not disappointed. They had a great selection of cigars but the best part was the education I got. The staff was extremely friendly and I will be back.
Very informative and helpful 👍 Thanks Mark.
Awesome place. Great selection and pricing. The staff is really helpful and knowledgeable. I will definitely be coming here for all my cigar needs.
Best place to go. They have lots of knowledge and the best pipes and cigars around. I been going there over 8 years. Its great to try new ones out. Also you can go in there smoke and relax and watch some tv while you smoke.
One of my favorite places to go
One of my favorite places! Great atmosphere, staff is super helpful and knowledgeable, and one of the best cigar selections Ive ever seen. Love this place if I just have a few minutes to pick up a couple cigars or a whole afternoon to hang out in the lounge with a few good cigars and do some work or some reading. And there are always some nice guys around if youre in the mood for good conversation.
Helpful, friendly service. Wide variety
Huge selection of cigars
The staff was great! They know their stuff and are happy to share. One of the few places around that you know your are going to get great service and products.
Great service! Huge selection!
Best cigar selection in Dayton. Friendly and curtious staff.
Cigars delivered today as promised! The Wharf is the best all around Cigar shop ....by far! Thanks Ron for your help. It is greatly appreciated.
The staff were very friendly and helpful with all of our questions. The selection is very good and the prices are also very good.
Best smoke shop around
Solid place. Knowledgeable staff
Always good service and price! Great place to hang out?
Great selection of cigars, pipes, pipe tobacco and related accessories. Staff is friendly and knowledgeable. Definitely gonna be back!
If youre looking for cigars this is the place I have so many cigars they have so many cigars and so many different kinds your search for a good cigars is over I also keep track of your purchases of the cigars you like cuz cigars that you do not like any cigars you have tried to help them guide you in selections of cigars that are similar to your taste and price range. Customer service is excellent in this place and remember your face and your Easton. I cannot express the customer service in this place in the variety of cigars the customer service is amazing
This place is awesome! The moment I entered I was met by an incredibly professional and helpful staff that showed me around and explained everything they have to offer. The cigar selection was amazing and the prices were great. I look forward to coming back soon and spending some time in their lounge too. THANKS!
Great selection. Friendly and knowledgeable staff
I just made my first trip to The Wharf, and I am quite impressed. One of the better shops Ive visited in my travels and Ill be sure to stop in again. They have an amazing selection including many sticks you wont often find. The staff is certainly knowledgeable, very friendly, and professional. Personal introductions and a walk around your first stop in. The lounge is great, with a lot of lockers and nice furniture. The seem to have a very nice selection of pipes as well but it isnt within my realm of expertise as of yet, The only name I rem The only potential complaint? If you are a stickler for a walk in humidor you might be a bit apprehensive, but Im here for the cigars and the folks. Both are great.
Really like this place! They welcome you no matter if your buying a $2 cigar or a $20 cigar. Other shops treat you differently if your not looking at high dollar cigars only.... Great business at the Wharf!!
Knowledgeable, friendly staff.
Really cool place, they have a tremendous selection of cigars to fit any budget. Their staff is fantastic, both knowledgeable and courteous. There are always people playing games, just a great experience.
Love this shop, staff is very knowledgeable and if you tell them what you are looking for they know exactly what type of Tobacco you will like. Prices are fair, all the accessories you could ever need. What more can you ask for.
These guys are the best, super knowledgeable.
Comfortable place to enjoy a cigar for me. Friendly people will assist you with finding the tobacco products youre looking for and afterwards you can relax and enjoy smoking and striking up conversation with them and or other patrons. First class operation! Thanks.
Love the selection here and the employees are really nice and extremely knowledgeable. Ive never felt uncomfortable not knowing as much as others and theyre great at recommendations for different cigars.
In from out of town and stumbled upon this shop. Great Smoke Shop. Huge selections of cigars, tobacco, pipes and everything else. Excellent prices. Very helpful staff. Ryan took the time to give me a tour explained several different cigar choices and was not at all overwhelming. Highly recommend this shop. I will be back next time I am in town.
Excellent customer service! Worth the trip I make to get the pipe tobacco. All different assortments.
Very friendly and knowledgeable staff helped me pick out a pipe tobacco and I must say win I got home and gave it a try it is by far won of my new favorites will definitely be going back to get more and see wat else I can try
They have a nice selection of cigars and pipe tobacco. The staff are very friendly and helpful.
I have gone to this place many times over the past 10 or so years and have always had the greatest possible service. Whether youre an expert or know nothing, each guy there will help you find what youre looking for no matter what and be able to answer any question you can come up with. Also an excellent place if you want to smoke a cigar and chew the fat with some friendly strangers
Very nice and helpful staff. They have just about every brand of cigar I can think of.
Been coming here for years. Absolutely excellent in every way — service, selection, value, atmosphere. I talk up The Wharf to everyone I know and frequently take out-of-towners there. I cannot recommend it highly enough.
Excellent cigar shop. Excellent selection of cigars and pipe tobacco. Spacious, comfortable smoking lounge. Friendly and helpful staff.
Awesome! Always a great experience going to the Wharf. Super knowledgeable and helpful.
Best cigar store i know.. the amount of choice, the prices and the staff is knowledgeable about cigars it is the best that i have come across. Its great that they have areas inside for the customer to relax and enjoy a cigar or two. Always friendly, kind and respectable service provided.. these guys are the best! If you are passing through or traveling and you want the best cigar experience stop by the wharf.. they do a lot of events and promotions.. it is worth your time to stop and take in the experience of this cigar store. They also carry a big selection of pipe tobacco as well.. They have most anything you coild ask for from humidors to cigars to pipes to cigarettes.. you wont be disappointed.
They have reorganized the store and it is much easier to find merchandise. Their prices are good. But if you cant handle smoking or cigar smoke, you will want to steer clear.
Great local business with a friendly, knowledgeable and helpful staff that takes care of their customers. Ive been a customer of both Ron Sr and Ron Jr for 25 plus years and always enjoy stopping in. Give them a try, you wont be disappointed!
Excellent selection of tobacco!! Very experienced and knowledgeable staff! Definitely going back.
A very relaxing and professional shop. Out off all the places Ive shopped at in my life so far, this place has the most professional and courteous staff Ive witnessed. The product selection is top notch as well.
Its amazing!!! Smart people very experienced! The variety is unbelievable, jaw dropped soon as i walked in. Spent a hour and wasnt even done looking. Any cigar or pipe aficionado must go!
I liked this place. Knowledgeable staff and great selection. All cigars are behind glass kind of like a jewelry store. You cant pick up the sticks yourself thats why I took off a star- doesnt seem like they trust you. Big lounge though and cool people.
Ive been coming to The Wharf for almnost 40 years. Theyve always been very knowledgeable about the pipes and pipe tobacco and cigars that I purchase. The owner Ron and the employees are eager to help. The Wharf regularly has promotions going on, be it various cigar companies, or their pipe club. If you are up to a game of chess or dominos, this is a great place for it. Oh, l almost forgot, you can smoke in there too!!
It’s tough these days to be impressed by customer service, but wow! What a place! Unbelievable experience! As soon as I walked in (with my limited knowledge of cigars) I was greeted and taken care of for over an hour. I had general ideas of what kinds of sticks I was going to purchase and I was walked through every single one in amazing detail. Did I mention they have nearly every possible cigars imaginable?! No rush what so ever, it was like I was the only customer in the shop. Suggestions were made along the way and I learned a ton. It was truly a fun and engaging experience. The employees (I forgot the name of the specific gentleman who helped me...sorry) are top notch, enjoy passing along their wealth of knowledge and you can tell, they really love their job. I walked away satisfied that I got the very best cigars for the best price...they could have easily taken advantage of my knowledge and sold me the most expensive ones.I had to wait for an Uber when I left, but they made sure they made sure I waited comfortably in the lounge and had everything I needed. I’m from out of state, but I hope to return in the future. I will also be calling in to place future orders if I can’t make it back in person!Well done fellas!
Excellent service! Knowledgeable staff, no pressure to buy something I didnt want. Friendly atmosphere...great place to hang out, enjoy my cigar!!
Best old school customer service that unfortunately is a rare thing today. The staff is knowledgable and attentive offering .The longue is like a private clubLõ
Professional and knowledgeable. Great conversation to be had. Coffee and a cigar/pipe and friends. Nothing better!
Friendly helpful staff with the best selection of cigars Ive ever seen.
By far my favorite cigar shop I’ve ever been to. Great selection, knowledgeable staff, and every stick is of impeccable quality. Coupled with a great lounge area to smoke, The Wharf is a definite place to stop if you are in the area and looking for a great way to spend an hour or two.
This place is amazing!! The owner and those who work there are very knowledgeable and are extremely helpful in assisting customers pick up tobacco. I highly HIGHLY recommend you visit this place. Wish I could rate it higher. Fantastic establishment!
Every time I go in there, Im offered help and suggestions. They have a very wide assortment of products, and the employees are very knowledgeable. Will continue to buy from them for a long time.
Just visited Wharf for the first time and all the employees are so friendly. The guy that helped us was so helpful and nice and helped us pick exactly what we wanted!
One of the last places that can actually count change back properly. Excellent staff. Great selection.
The atmosphere in this place is so cool. Cigars and tobacco from anywhere you can imagine. The staff is super knowledgeable and friendly, and it feels like youre walking into a wizards lounge when you step in the door.
The atmosphere was amazing im still a little new to the cigar experience and the staff definitely didnt pressure me into something I wasnt comfortable with I liked the laid back atmosphere of the lounge as well overall great experience for new to old
Just stopped in for a look, and had some of the best customer service Ive ever had. If you are new to cigars/pipes and are too shy to ask for tips, fear not, the staff here is super friendly and helpful. Im glad I stopped by!
Friendly, knowledgeable staff, huge selection, and competitive pricing make this a top spot for cigars and pipes for the Dayton area. I personally like to come in, grab a cup of coffee, light up a cigar, and sit at one of the tables and hang out for a while. Sometimes I work via my laptop (free Wifi). Other times I strike up a conversation with the staff or other patrons. Either way, its a nice, relaxing little spot.
Very personable and knowledgeable staff. Accomodating. Military and member discount available. Ask for Jason or Jeff. Im sure ANYONE can help but those are the guys who helped me.
Extremely friendly and knowledgeable staff. They have an excellent selection and you feel welcome immediately upon walking in the door. I would highly recommend to anyone that is in the area to stop in.
Not sure about the selection or knowledge of cigars, but I was personally deeply saddened to see they have 2 beautiful African grey parrots and another bird I didnt recognize in a store front that is being constantly smoked in and stinks of smoke and smog everywhere. That is animal abuse in my opinion. Birds have been in studies showing smoke will cause many birds to chronically pluck out their own feathers due to stress. Any professional bird owners or lovers of pet birds will tell you how you should refrain from even lighting candles or air fresheners or incense sticks.
Love The wharf they always got the cigars Im looking for!
Nice cigar shop with friendly staff and comfortable places to smoke.
Great place, nice selection of cigars and good service, don’t be shy to ask because they will definitely help you.
Really nice place. Staff is amazing and help full on helping you choose a nice tasting cigar
Great experience. Great cigar selection just need some air prettification to help with the smoke.
Always on the spot to provide friendly assistance.Always bought great cigars and pipe tobacco.Havent got a bad recommendation yet!
Used to shop for my dad here, great selection.
Very knowledgeable, very helpful. Awesome selection. By far the best tobbaco shop I have been to.
I get all my cigars from this place!.
A great selection of Cigars and the only place around the area you can smoke inside. The store is wore out, very cluttered and pretty dirty. There is plenty of tables and chairs to sit down but they are old and falling apart. The people are great and have always been very helpful. Plus side they have been doing some remodeling so hoping they make some big changes.