Came here to process a change of address from another state to here, since it cannot be done on line. Quick and easy! Got our temporary cards on the spot. Permanent cards will come in the mail.

Super helpful! Will go back next time I have an issue.

Fast and efficient. Fair pricing too!

I have AAA because my 79 VW bus is, well a typical 79 VW bus. I like knowing I have a friend out there on the road. The Beavercreek location has always been friendly and efficient. I get my battery checked for free once a year and they have a nifty free air pump outside for anyone to use.

Went for AAA member services. Ladies there are knowledgeable and really helpful.

I visited this AAA about 3 weeks ago. I came in with a flat tire. I asked them to look at tire health of my other tires, and then to also check my brakes as I thought they may need replaced. I also just asked them to check all of the scheduled maintenance to make sure there is nothing else I needed done. The guys I dealt with were very friendly. To my surprise, they said they checked everything and it looked ok, so I should only buy a tire and I would be good. If the story ended there, this would be five stars. We left excited and saying we would only do our service here thinking they were honest and trying to give us the best deal. That afternoon our car started making noises and they kept continuing. So the next weekend, we bring the car back in to see what’s going on (I thought something with the new tire). They tell me now, the spark plugs all need replaced, all breaks need replaced immediately, a coolant flush is overdue, my windshield wipers are cracking and need replaced. I mentioned I had been in a week earlier and they said my breaks were fine. Now I was being told, he doesn’t know why they said that, they needed replaced. I specifically asked for them to look at brakes and see if anything else needed done and they said no. So instead, I lost my time needing to go back and fourth to the shop another time and to deal with this because they didn’t actually check the first time. They also said a alignment should have been done which I was not even offered the first time. I had high hopes for this shop, but now I feel ripped off. I feel like I cannot trust their recommendation. If one mechanic will let me drive away and say everything is great, I assume all is good. Not that my breaks have no life left. Very disappointed in this experience.

Really kind and great service check them out

Went in to get oil change at 8am 3hrs later they were done. Very SLOW

Great affordable service

Did a good job 👏

Not a bad place but the outdoor air filling area is never working.

I visited recently to get a passport picture. It was a Thursday in mid October around 11a and there was only one other person in and out. I was helped immediately (by a very sweet and laid back woman) and out the door in no time! Just what I needed!

Requested TripTik and maps. Efficient and finished in 20 minuted

I bring my business truck into AAA for normal maintenance (oil changes). But this time I contacted them and spoke to Jon because a indicator light came on for the alternator. He got me in the next day and had it fixed within 24 hours. While my business truck was in I was using my personal vehicle to get around and wouldn’t you know it the indicator light for the ABS braking system came on. I swapped vehicle’s and Jon called me back with news that If I take my Subaru to the dealership they would fix it for free and that there was another part that was recalled on my car. I feel that they went far and beyond what normal repair shops do.

Not nice at all! I came here today to try and get my tire plugged or patched, the gentleman told me he could not do it because they closed in 30 minutes. I have my 4yr old with me. He tried to play me like I could leave my car and come back tomorrow, knowing he could of fixed my tire within 15 mins. Smh...they will never get my business again!

Very helpful

They have always been there for me when I called. For that I thank aaa again for all you do for our beavercreek. Thanks. M.

I was in from out of town and stopped at this location because my first impression/perception of this location was very good. Shortly after opening the doors on the morning of July 9, I encountered Jon and he very helpful and understanding to my situation. I did not have a major issue, but he was able to fix my vehicle and had me out the door within the hour. Thank you and I would definitely return to this location!

I live about 45 minutes from Beavercreek, and last Saturday afternoon I picked up a nail in my tire. Unfortunately it wasnt fixable because I was due for a new set, but luckily I was very close to this AAA location. At first I was disappointed because I was scheduled to get tires the following weekend from a local, trusted shop. I was able to get a set of tires that day and I the staff was very friendly. It was a half hour from closing time on a Saturday! Those guys were great and Im very happy with the tires!

Very friendly answered all my questions got what I needed quickly

Our agent, Polly, has always been helpful, professional and prompt with responses to our emails and phone calls. This is our second cruise that we have booked through AAA with Polly and it wont be our last! Polly is always courteous, knowledgeable and always has an answer to our many questions. Customer service is A+!

I called because I had a dead battery in my truck. The paper we were sent said you would fix it. You said you didnt do that. Had to call roadside service. They wouldnt do it either. Then I remembered why I had quit AAA years ago. Trying to decide if I should call BBB. I wont renew again.

Being a member,a saved me on repairs,by acouple hundred dollars!

I was looking for a free air pump like the Huber heights location used to have, but they do not have one either!

The place lied to me. I needed a Tire parched and they Tried having me buy a new one. Then I took the tire to tire to tire zone and said this can be fixed easily

ASKED HOW TO DIRECTIONS TO THE STUDY

Outstanding service, called the location an asked to have tires put on my truck with a further date. John had everything ready and available when I returned from my vacation. Smooth transaction and amazing service... Thanks John for my baby’s new shoes

Out of two dealers, a relative and a car expert friend, you guys were the only one who fixed my brakes correctly. Thank you! Highly recommend AAA Beavercreek.

These guys are great! Ill probably be going here from now on. Had a tire issue with my wifes car. Went to another garage (wont mention) was told Id just have to get a new tire. AAA gave me great advice, showed me what was really going on, and helped me salvage the last bit of life out of a tire that I really couldnt afford to replace at that moment. The integrity is what wins me!

Not even worth a star! They have had my vehicle for almost 2 weeks and they lied to me about it being worked on. They never called me with an update I was the one calling daily. After several days and no results I even mentioned if they are unable to do the repair it, I will take it somewhere else. Brad stated it will be done the next day. Well my vehicle never got repaired and I’m having it towed to another non AAA garage. Worse service ever and the worst is theyLied to us. Will not recommend this garage for service

They always seem to do a great job here at reasonable rates. Jon is really good at explaining things so you can understand and he leaves it up to you what you want to get done - no pressure.

Prompt professional service. A little more work needed done than I expected but they took me in first thing Saturday morning had me out in decent time. Thanks to the service techs that didnt take a break the whole time I was there.

The location is very clean, the coffee was awesome, but most of all the service was amazing. They did the check on my husbands truck found the light bulbs out for the license plate. My husband was amazed they let him buy the items and replaced, no pressure sales to have it repaired there. Thanks for outstanding customer service.

Very pleasant & knowledgeable customer service. Clean & comfortable waiting area with tea, coffee and coke. Free WiFi as well. The professional garage kept us informed during our routine oil change. We will def be back.

Have consistently received prompt and courteous service. Most recently the young girl/lady at the front desk very politely, efficiently and professionally provided me with two different trip-tiks.From coordinating trips to Alaska, Florida, California..and Iceland... have found staff very helpful and caring.Kudos to Nicole Smith...she is super!

The People that work here are Wonderful,will Gladly answer questions and help anyway they can.

Brand new facility. Certified and skilled mechanics. Competitive auto service pricing.

I took my car in for brakes after getting an estimate somewhere else. Not only did AAA beat the price by $200 they also made me aware of another part that was still under warranty. Jon Bucher goes above and beyond to provide the best advise and service.

Jon Bucher and his team did an awesome job repairing my Mercedes SUV! They made sure that I understood the work required and made sure it was as economically completed as possible. I highly recommend these guys.

I got getting directed to the call center when I wanted to talk to someone in the office. Operator sent me to call center when I asked for someone at the office. I wanted to know if the office had something in stock so I would not waste a half hour drive to the office! Never got a straight answer. No one took ownership.

Good customer service and they called me to clear a misunderstanding.

A bit pricey and a little slow. But work appears to be done correctly

Every year, you want my money. But today I called for a service. Was promised it would be here at 12:55. Or it’s 2:07, nobody showed up. I missed my appointment with my. We mechanic. Will AAA offer a rental car? Called again and got transfered to everywhere abd placed on hold. I asked to speak to a manager, the operator laughed at me. This is unacceptable. Your company is a scam! Shame on you. Redo star for call service!Well, finally Rich came out. He’s a nice guy! He told me he just got my call and came out right away! Thank you Rich! 5 stars for Rich!

The AAA Auto Service Center on Dayton-Xenia Rd. in Beavercreek appears clean and is in a very convenient location. Unfortunately their service just didnt meet my bare minimum expectations.After describing the problem and making an appointment to have the car checked first thing in the morning, my wifes car sat the entire day. Because she relies on our car to take care of our 3 children she had to pick it up 7 hours later before they so much as pulled a code from it.She then gave them another chance to earn our business, they diagnosed it as a cam shaft position sensor (Which they were told had already been replaced) We proceded to pay them $180 for this $50 part (labor not included) as well as purchase a battery on their advice.When we finally picked it up it started and ran until it was turned off, at which point it would not start again. (As was part of the problem described initially.)So objectively they do not value their customers time, or input. They do not provide parts at a competative rate, and subjectively they have terrible quality assurance.But they are located conveniently near the intersection of Dayton-Xenia Rd and North Fairfield.

Did a great job with our cars

Clean waiting area and very friendly staff. Will come again and recommend to others!

Took my 05 equinox in because it was leaking coolant and running hotter than it should. I spend $1373 for a new water pump (they didnt replace, just fixed internals) I get 3 miles from the shop and it overheats and wont cycle. Took me 40 mins to get it back to AAA. They try to tell me to leave it and theyll call me. I tell them no, now. So they do a hydrocarbon test and tell me my head gasket blown. Cant be the case bc the top radiator hose is cold and when I went to remove the cap (still kinda hot) the pressure blew the cap off. So no, not a blown head gasket. Wont refund me anything, wont fix it for free... this is the worst customer service. Jon saw a young lady and he assumed I didnt know my cars. He thought wrong.

It takes either a very good experience or a very bad experience to get me to actually log in to Google and write a review. Unfortunately it was the latter in this instance:We were planning a road trip to Chicago from the Beavercreek area to visit our daughter and had heard there was a bridge out on I-65 north of Indianapolis. Rather than try to get information off of Google or Safari I wanted to talk to a live person about the situation. Silly me! I was advised by a very helpful AAA phone agent to visit the local office in Beavercreek because she thought they may be of help finding alternate routes which may not have as much traffic as the posted detour was likely to have. When I arrived at the office, I explained to the agent on duty our situation and asked if she knew of alternate routes. In an irritated Youre bothering me type voice the best she could do was give me a piece of paper with a map on it and tell me There is a posted detour. I told her I had spoken with the other agent and that she had said they could probably advise of better routes than the posted detour because of the heavy traffic likely to be on those routes. She said I dont know who told you that, there is a posted detour.I could see I was not going to get anywhere so I just looked at her (in disbelief of her abruptness) and said Okay I guess Ill figure it out.I went to take the paper but she took it back saying it was her only copy. She then tried to explain that there was another posted detour on this map that we could try but it could take us well out of the way. By that time I had totally tuned out and decided to get the information I needed elsewhere: From Siri who is always polite and never rude.I will not waste my time by going to this office ever again. AAA should hire people who are friendlier and more customer service oriented.Update: Vicki, the manager at this office contacted me and was very professional and polite. I truly appreciate her taking the time to talk with me about this and Im confident that this incident will not be repeated. Thank you Vicki!

Excellent service, great price. No cheating here. Amen to Bruce!!

Ive just spent nearly 30 minutes on this messy, overblown website which offers very little. All I want is a freakin map! There are no humans here, unless you are buying something. I do wish AAA had an alternative. If you know of one, please post. Last month, although Ive been a member for 40 years, I was told me that I did not have a membership. I stayed stranded, as they (they being some 3rd party database) were unable to send help. They kept demanding my account number, which is on my AAA card. Which is in my locked car. The car that is locked, with keys inside. I cant stand this company anymore.

Chris Webber has gone above and beyond with all of my insurance needs. he has handled every aspect of this adventure with absolute knowledge. If you are in the area you should swing by his office you can not miss his smile.

Good service, aaa discount....

Air for my tire. Its great that they offer this service to members.

Very helpful, answered my questions and provided what I needed in a friendly and kind way.

Quick service, friendly staff, easy to get too.

Not very friendly folks and they put all tour books and related pamphlets and maps behind the counter so customers cant browse through the materials on their own. Not very customer oriented.

Got my International Drivers Permit with no problems

I went there for hotel reservations, and they found me the right reservations quickly.

Receptionist was very helpful in helping me find the travel information I needed.

Free air. AAA actually cares about car safety!

Michael is a great mechanic. I can trust whatever he says about our cars.

Great customer service. Very helpful with questions.

AAA States I need a new power steering pump $800.00 ?? took it to Sextons it only needed a new belt.

Good customer service

Count on Dayton AAA for good dependable service.

Wow! What a great place to visit, Smiles EVERYWHERE!!!

While looking at at coupon from AAA Auto $10.00 . Talking to charles at the Beavercreek OH office he tells me that do not do that work or not well and to go to a auto body shop????????? I get so confused as to why businesses do this......

Excellent customer service

Jon is a nice guy

Free air for your cars tires!

Get the Cooper the deal!

Great service

Great Service and Atmosphere.

Free air.