I love this store. I can almost always walk right in, get what I need, and go right back out. Staff is competent and they are really good about opening more registers of the line gets long.
Store was well organized and easy to shop. Michaels always has exactly what I need at a good price. The clearance section is always a steal! 4 stars because the cashiers at this location were extremely awkward and clueless.
Michael’s is my go to craft store. Most of the time they have a 20% off coupon. The store is well kept and the employees are very helpful.
Needed some frames. Purchased frames. Must have looked clueless. Framing Gal came out to help me. Appreciated that.
Although we really like Michaels,, there are some issues that I have with the company. We had a problem charging our purchase on our, up to date with payment, not over our limit by any means, cardholder present credit card. This has happened before. When we get home, and call our credit card company, they tell us there is no problem with the card, and that they have no idea why the purchase was declined. Its very aggravating to say the least.
Horrible customer service. I drove here to buy a tshirt. I checked online first, and it said it was in stock at this location. Drove all the way here and it didn’t seem to be on the shelf. I wanted to ask for help, and wandered around the store for awhile looking for someone to ask. I finally found two workers. I walked up to them but they continued their conversation and headed to the front of the store. I quickly walked and followed them. I said I had a question, and the lady looked right at me and then continued what she was doing, rushing away from me. I was so mad I just put down my items and left. I know businesses are short on workers, but the few there are don’t want to work either. Guess I need to order online from somewhere else.
Well stocked craft store and great clearance deals
Wish we could choose ups access points, I tried to call to check on a package and they hung up on me twice so I went in and overheard the cashier talking about me like Im being rude, I wouldnt call again if I hadnt been hung up on. Wont be shopping with such rude cashiers :p
First time in the store and i loved it very organized and clean
Always friendly and helpful staff. Some aisles are a bit bare, dont know why, it doesnt bother me. Staff always ready and willing to get you rewards. Download their app!
The person I asked knew the exact item, exact location, and responded with a smile. The store is nicely stocked and well-arranged.
Lots of decor and craft supplies. I like to to just go and look around there sometimes. Fun place! Since the pandemic began, they dont seem to run very good coupons though. But a neat place to shop for craft supplies and decor.
One of my favorite craft stores. Staff is kind, store was clean and inviting. Great deals too
Missing lots ribbon and trinket supplies for crafts, over priced. Selling some of the same items the $tree has.
Did online order and it wasnt ready. Had to stand and wait. Could of just got it together myself.
Great selection and prices - stock changes frequently so you have to buy something when you see it (not wait till later)
I love Michaels but there was a sign that said 40% off all floral, however, that sign was obviously not true
They are very nice people and they have almost every thing you need to do crafts
Order was perfect and employee was exceptionally polite. Great job!
They discontinued a lot of good things and are downsizing
My favorite Michaels location! Ive made a lot of projects and they always have what I need for a reasonable price.
Quick and easy! Ordered on line and picked up at the store. Items are usually ready in an hour or so. They message you when its ready and will even bring it out to your car.
First time in a Michaels, Kinda pricey, but friendly customer service
Huge store was our first time going definitely will be back in there again.
In and out without any issues. Customer service is great too.
Always a good selection at a fair price.
Well stocked yarn section (about the only thing I go in for). It is a bit congested in the aisles especially if its busy, but every Michaels Ive been to is like that. I do wish they had automatic doors though; I imagine it makes it difficult for those requiring a wheelchair.
Had a good variety of florals and apparel for screening.
I love Michaels. They have great sales!
Overpriced. Rude employees. Why is this place still open lol
I LOVE Michaels bit especially this location! The staff is always super friendly and helpful and I always find what I need for whatever craft Im working on!!😊
Have always loved this store its the only craft store i use and theres always such awesome staff who are knowledgeable and always willing to help you find what you need and even had ideas that are usually really great added advice or tips love love love michaels
What a disappointing visit - the store was filthy and poorly stocked. The bathroom was beyond disgusting! As there are other options for craft/project supplies, I would recommend avoiding this location.
I enjoy this location. It is really clean.
I live Michaels but they never have what Im looking for.
Love Michaels! A great selection of products and even better customer service!!
Pretty well maintained. Lots of stuff sold out though.
Found just what I was looking for, reasonably priced.
One of my favorite places for craft supplies.
Great place to go if you are crafty .. they have everything
Clean store. Friendly staff
Fun to just brouse
A little pricey but its has a large variety of craft supplies.
Service was terrible was lied to told my coupons and 5 off would appear on my receipt they did not not was told I would have to wait for manager to give me my money back they didnt show up not sure I will go back!!!
Savannah helped me tremendously! Im a novice when it comes to arts and crafts and she did a fantastic job helping me out! She should be commended!
They have a variety of scrapbooks and they were on sale. Also I found beads for $1.99 very cute dark colors. I was looking for extrapages for my wedding scrapbook and Michaels have it.
Very nice place but please fix the bathrooms they are so gross
Only place I could find what I needed
Found beads I needed
Love the perks and coupons
Lady followed us around like we were doing wrong almost walked out
Worst frame section of any Michaels.Carry one single size of preassembled painting frames...and photo frames are absolute junk with a 100% markup.
Great selection of craft supplies.
Good selection of yarn supplies and 20% coupon!
Clean...but didnt have what I wanted
My experience was good. The employees were very nice and sweet. The prices were also good. I plan on going back there when I need things for my crafts.
Fantastic store for the crafter. I could spend days looking at everything they have available.
Always great clearance aisle, but you definitely have to dig through. Staff is aloof and lacking in knowledge of items and sale dates, but not rude, just aloof 🙄
They always have a variety of what I need and the prices are affordable.
Awesome selections
Quite a bit of stuff but hobby lobby def has better prices for the same items they have...will not go back...
Sold out of the yarn I was interested to purchase. Only one skein in each color line of two choices. They will still make a pretty scarf for my grandson.
They had good variety of products. I had a great experience browsing and found some good buys! My daughter did also. Check out was fast!
Need place to go for craft related stuff
Wasnt very helpful 😕
I always find more than what I intended to buy! 😉 I just like wandering the aisles to see what is new.
I was ordering items online and one item had to be picked up at the store one hour away from me. They wrote go to the store and inside is a call button and a associate will help u, no need to wait in line. It took 5 minutes before an associate responded to the call. And proceeded to tell me to get in line. (5 deep) I questioned her and told her what the email said. And she huffed to help me. Nor impressed with her. However. The sticker collection was very impressive and I did make more purchases, it is a marketing tool to not sell everything online to be shipped in order to get traffic in the store.I wonder if they will pay for my gas because they did not honor the free shipping even though I spent more than $35. There is a reason I am not a big crafter.
All six checkouts were open, so the line moved quickly. The checkout people are usually friendly and helpful, so the customer gets the maximum discounts, and take time to explain coupon exclusions. They had enough of the yarn I had wanted in the same dye lot so I could get started on my project. The only thing they were out of was the double point needles, and the checkout person said there had been a run on them. All in all it was a good experience.
It was very well stocked and the employees were nice and helpful.
The staff lady that helped me at the framing department was wonderful. She couldnt have done anything more. Cant wait to pick up my maps.
Michaels selection and prices are great. Their sales are great and the staff never fail to help find a coupon if you dont have one (they are always very friendly and helpful).I do find though you have to shop judiciously as anything that plugs in or needs batteries has a very small lifespan.
Its a bit small but has a great selection for artists.
Great prices. Sales on xmas merchandise.
As always, everything a crafty person needs. A lot of variety of different hobby items, colors and types of yarn, etc. Find a coupon on their website if by chance your item isnt on sale. Their home decor items are surprisingly very nice too. Very convenient store!
Michaels is a huge craft store. Its filled with just about anything for crafts and lots of things that are related to crafts. The selection is amazing! If you dont like crafts, you can still probably find something interesting there. They have great seasonal items there, too - killer decorations for Halloween make them one of my first stops.
Love this store! Employees are pleasant and willing to help if needed.
Worst Micheals Ive ever been to. Ive been there several times where the staff doesnt know how to work the computers for basic transactions. On top of that, they are rude and short with each other. The atmosphere is dirty and unorganized. I love the chain but will not be visiting this location again. There are several other craft stores in the area that are much better.
Didnt have what I needed.
Lots of crafting items, from flowers to paper crafting, soap making and framing, yarn and scrap book material, fairy garden items and huge selection of kids crafts. The Variety is great. The prices are on the higher side, so definitely watch for sales. Staff is few, do not expect help in any area as they normally have 2-3 staff in store at any time, and those are on registers.
Staff is super friendly and theres a great selection!
Best craft store
Great selection.
My silly granddaughter,!!!
I could spend my whole paycheck here. They have deals all the time and an app to get coupons. I never pay full price for anything. The store has any craft youd ever want to do. They do have small aisles so that a little frustrating but customers are usually happy to move. So much awesome stuff!
Amazing place. They have everything you need and more than you could imagine. Very friendly and helpful, guiding staff. The day I buried my best friend my daughter, son and I wandered into Michaels, lost. I wanted to save her flowers...that was all I had left of her in my saddest moment in life. The kindest woman took us under her wing, guided us and helped us to make one of the worst days of my life become one of the best memories in my life. Our project turned out perfect and all of us have a beautiful treasure of our Heidi Jo. #Godbless
What a great staff! From Anna in Custom framing to the sweet lady who found a chair so I could sit and rest my back, I had a marvelous time at Michaels. Great people, sales, products. I am so happy I came here.
Pick-up location for online orders being in the framing section isnt marked /noted until you happen to walk back there.I was not offered any assistance during the 45 minutes I spent in the jewelry findings section.(I needed help)If you are using a coupon via their app, make sure you have it scrolled to the one you want to use, otherwise, as in my case, a lowered value one, if available, will be scanned.
I love this store. I can spend hours in here. They have such a great selection of just about anything that would tickle ones fancy. They have great prices but some things cant seem a little expensive at times however there is usually a 40% or 30% off coupon floating around either online or if you download their app.
Always have great sales and staff super friendly!
Love my cashier here. Je had the modt beautifullist hands
This is a good place to get stuff I go here and walk around sometimes when I dont have anything to do on a spring day or summer day or full day and I just look at stuff they have a lot of stuff I have stuff for every other kind of stuff that you might want to do or theyre interested in and I have some other stuff and have stuff that other stores dont have which is pretty good when youre looking at stuff and I have a wide wide variety of stuff stuff for every kind of stuff that youre could possibly be into its an amazing place you should check it out
I was amazing 😍😍😍😍
Its a bit cramped and if there are more than like 10 people in the store, you can tell its hard to move around. Also, the bathrooms are never clean.
Great selection of home decorations. I live how they have everything organized in their stores.
Very nice store for arts and crafts. Very organized. Great staff. Used my coupons and saved s lot of money. Plus they take competitors coupons too.
I walked in and Happy Planner wasnt where it usually is! But to my delight, it was just around the corner and there were two displays with them! Bonus!