Plus size department has not received any new inventory yet. Clearance section is not divided by sizes. Impossible to look through to find clothing. Went to Macys and had a great shopping trip instead
Missing modern styles for every work day. Not happen with selections for grown ups. The lines are long. And no one knows anything. They had a poor Amazon personnel going in circles, inside the store, looking for their lockers station. Really, you dont know where Amazon lockers station located in your store....it was in and out for me.
We had a great time here, doing some shopping, and we find out that they have a lot of good deals, so we decided to take advantage of it. Hope you guys can do that too.
Store Associates are always pleasant, professional and helpful. I usually order online. Pick-up in store. Browse a little for new items. The Bayshore Store is well maintained and clean. Its a pleasure to shop at JCPenney in Bayshore, NY
After my wife shopping for 1 hour to find a dress we go to the fitting room with 100 things to try on at 5:57pm when the store closes at 7:00pm and we were told the fitting room closes at 6pm and were treated very rudly. On top of that there was no announcement that the fitting room was closed. Will never shop here again.
JCPENNEY has a beautiful selection of clothes this season! I just spent $130 on summer clothes and everything was on sale! I bought about 8 pieces of clothing and good brand names. Customer service was friendly and store was clean and organized.
When to pick up an item I bought online,but did not know where to go.the staff were very helpful & friendly.JC Penny was very clean & orderly.the staff are very helpful.would go & buy in person next time.the air conditioning was enjoyable today.enjoy a couple of sales also.
Be careful of the sales in ladies undergarments department. If there is not anyone at the register upstairs dont bother. We purchased under wear buy 3 get 2 free. Went downstairs because no one was in that department. They said that the panties were not marked correctly and they wouldnt honor the sale. Didnt purchase the undies. Went to purchase mens underwear buy 1 get 2nd half off. They wouldnt honor that sale either. The girl behind the counter wasnt helpful a little rude. Usually very happy to purchase clothing from JC Pennys.
JCPenny still one of the BEST department stores ever..Quality, inventory, prices, sales, clean and neat, and always wonderful employees. I have 60 years of shopping experience at JCP and will continue .
I was glad to be able to get clothes for work and they where not expensive
Better selection than Macys
Came in a few weeks ago the customer service was disgusting had a young man helping us was very impatient and very rude was almost rushing very nonchalant my wife and I couldn’t believe the treatment. Other employees seemed more eager to greet the other customers staff on the floor was very helpful as well especially Alyssa who helped us find What we were looking for and was very energetic as well as patient with us
When I get there I asked customer service where to find stockings, but there was no one to help you on the second floor. I went back down to customer service to pay.the store was like a ghost town.
The sale person was really help ful Anthony was were nice and help ful igive5 stars millie
Picked up something bought online. Pretty much in and out.
I was a former employee, Won Awards for Best looking store, and American Style Great sales, They always have...
My experiences are usually different, for the main fact that I am handicapped and most often in a wheelchair.So here is the part of the review thats from a handicapped point of view- the store is torturous to move about in. I have no idea why they do this, but they have been over stuffing the aisles for a while now. So much so, that this trip is my second in three years. It is bad enough that people are rude, and will push your wheelchair out of the way to get to an item, one that you had already started picking up yourself. Or that they will walk around you to take the last spot on the elevator that you had been waiting for. Or that they dont see you and you get knocked into or worse, over. But with aisle width at twenty inches (I have pics), you are forced to go around or through the clothing racks, putting yourself into a position that leads to one of the above mentioned problems. Try to operate a wheelchair, with one hand, while having one wheel on tile and the other on rug....not easy.Also, when you see the pictures, look at how the base may leave twenty inches, but with hangers sticking out, at eye level no less, you have even less room. Btw when looking at the pictures, the tile is a 10x10 tile.Now for the non handicapped part- the store is starting to look like one of those bazaars you see thrown together at the arrivals area for cruise ships in the Bahamas. Stuff everywhere, on the wrong racks, on the floor. Things from different departments and even different floors. And not one employee working the floor. Plenty of them walking past on their cell phones. I even witnessed a cashier using the small refrigerator they sell soda and water out of by the counter, as her own personal food refrigeratorSo far, each time Ive gone, it seems to get worse and worse. Im not sure I want to see what a third trip would be like. Its a real shame, Jcpenney used to be my go to store.
Sadly, JC Penney is closing their doors in the South Shore Mall. Here was a place where you could purchase quality suits and outfits, without breaking the bank, for all occasions.Im still hoping they wont close ALL of their stores.
My go to store many bargins using your JC credit card
Customer service line was long the service was not the best took forever to return 1 item, clean for the most part barley any employees on the floor for assistance. has mostly business attire love their home department nice section of comforters & kitchen cookware
Sad how they have such low inventory. Doesnt seem to be thriving as well as before pandemic.
There is nothing to buy anything for my self except winter stuff
I love jcpenney
Pennys has the best sales and quality clothing
I like this store. Unfortunately, this retailer looks like it may go defunct in the near future.Lots of stuff on the shelves, well stocked, clean and organized. Lots of coupons and sales, tons.Always my go to store for dress clothes and especially suits. The store brand Stafford is usually an excellent choice, but there are plenty of others.If nothing else, give it a try. You might be pleasantly surprised.
Very clean and an variety of things. Good photo shop where I visited.
Great friendly staff
Did not have items listed on line the price on mens dress was much higher than the advertising price (BATE AND WHICH) BAD BUSINESS!
I was in jcpenny to buy the shades and Nancy was helping me .She was so helpful and she save some money for me with opening credit.Iam so happy with my perches.
My wife sent me there to return some curtains that she didnt like. Lady at returns and exchanges was great! Fast & efficient!!!
Great job by JC Penney at reopening their stores. What a relief to be able to shop again.Loved it! 👍
They have good prices, Excellent customer service the person who helped me in the mens department was a young man who was very kind and very patient
Good service 👍
With My Purchase I Earned A Nice JCP Bonus Cash Off Merry Christmas 🎄
Very well ran store! Everything you could possibly need in clothing with reasonable affordable prices. One of my favorite stores.
Site is emptying. Price markings are not clear which is frustrating.
Wonderful jewelry great prices eonderful service go there
My 1st time picking up a JCP.com order. Seamless easy process. Took 5 mins tops. Only one con: the store website said JCPennys opens at 10a.m. but they did not open until 11. There were sooo many customers outside the locked doors and gates..it was very confusing.
They were having some good sales, so I picked up a few items that were well worth the prices.
Was there that day at the Hospital
I love this store. The selection of clothing for my family is great and the sale items are even better.
Theres lots of sale items,
Fast no lines at checkoutLots of offers deals
Open for business and returns. No COVID inconvenience while shopping, just use good hygiene practices and youll have a good time.
Customer service was amazing sales associate Sandy was attentive and welcoming .
Great clothing store
You can find alot of sales but they need to hired more fast employees because you could spend 30 minutes on line and is too hot in that store they need to stop being so cheap and turn on the air conditioner
Ive been a JCP shopper for decades. Nicely laid out and very shoppable. All at a fair price point.
Was good. Alot of sales
Great sales going on right Now! Bought 1 outfit. Felt so good about it went back to get another! Lol
We have been here numerous times at the Portrait Studio. Everyone there is wonderful, courteous, and patient will all the clients. They take great pictures!
Very rude associates
Clean store. Good atmosphere. Stocked shelves and pleasant staff. Was able to pickup an online order in a few minutes, even with a decent sized line. Will be back to shop in the store
Very rude associates
Good place to shop at
Always a pleasure
Not enough choice in the baby newborn DPT
Hapoy that this location is still in business. Great finds.
Staff very friendly and helpful. Prices are incredible
It was surprisingly very nice to shop here again! The store was clean and orderly, I got some really great deals, customer service was good and the checkout lines moved. One thing...some of my items rang up wrong (all higher, of course). A Manager was there to fix it, but still, if I wasnt paying close attention I would have overpaid, so no 5th star 😕
Bought a skillet from the store and only to find out the temp gauge was missing. Since this was bought during store closing sale, the store customer service refused any kind of refund or replacement. Went online to JCPenney general customer service and got the same replies. Cant even give any solution or suggestions, we end up buying a third party part online so that skillet wont be wasted. Totally disappointed with how the whole thing was handled.
For the quality of the goods, the price was excellent. The help I got, the customer service was good to great. Everything was great except for possibily the cashier at the check out for the womans clothes. She was a little distant and not really focused on me, her customer. But again overall it was a great experience
Good big and tall section
Very good service
Linda one of the manager is a very nasty and disgusting person. She doesnt know how to deal with customers, she shouldnt be working in a department store. They need to send her to work at store like 99cents.
The store is having a good sale right now. You can get things at 70% to 80% off right now.
Nice selection of jewelry. Ive found great dresses for my daughter and myself. I can always tall/long lengths in mens dress clothing.
Huge sales and variety on sizes. Clothes had been folded at 6pm on Sunday who h was impressive. Great experience.
Too expensive
Always put together and clean. Always have found excellent quality clothes at Pennys n and Macys. Is even better when they have those real short sales. You can pick up named brand stuff for Penneys on the dollar.
Super friendly helpful sales team
Returning in and out is a breeze.
Yikes! What a mess this place is!!
I was very dissapointed with the stock they had out on the floor. It seemed like it was all the leftovers! I did not find one thing that I was looking for. Maybe I will have better luck at the Smith Haven Mall!
Came here for our sons newborn pictures. The photographer was great with him (luckily he slept most of the time) but we didn’t really love the photos they took and only took about 10 different poses.
Ordered 5 sets of curtains for pick up in store same day in their Bay Shore location and did not realize they gave me only 2 out of 5 sets of the correct length I purchased on pick up...I go back today only to have a rude teen customer service rep. tell me he was doing me a favor by giving me a store credit I did not want, and be verbally inappropriate. When I asked for a manager she did not even address his rudeness but took my already bad experience to an even lower level by telling me that they did not even carry the item I purchased although she did NOT check their stock unless she has magical skills that were not visible to the naked eye. When I insisted she go look (BTW she actually found my items) she continued to be rude. Sharon, you lead by example...if you dont treat your customers with respect when its obvious it was a store error and try to blow me off telling me your employer does not have the item AND you dont address your disrespectful staff, I am not only going to call you on it, I am going to make sure I call corporate every single day until you receive the training you so desperately lack. I give 1 star for the wonderful customer service rep I got on the phone who was so amazingly understanding and NO stars to Sharon and her rude customer service rep.
Great place
What can I say, let go shopping, nice stuff, and deals
Not much in the plus size area
Very neat and organized. Easily found what i was looking for. The staff was very pleasant.
The clothes are very good and cheap they have not closed this store since the smith town store closed.
Best prices and great clothes styles
Easy to find what you need,but would be better if they install the price check machines
Great buys
Better go with plenty of time. Not many cashiers. No one on floors to help.
Got a nice watch for cheap.
You gotta love jc Penney. Love everything specially the good coupons promotions.
When I was there to purchase jewelry there was only one salesperson there to serve all of the jewelry sections. They had all been scheduled for break. This was heard from a different employee. The line was very long waiting with customers waiting for this sole salesperson. She did an excellent job with each customer in spite of the situation. If it was not a gift for my granddaughters birthday I would have left.
Big and tall section has decent stuff
Had a Online in store pick up. The level of service was good, much better than waiting on line in the store. Loved the boots I purchased by the way.
Great for clothing I would not recommend this for appliance purchases.. They seem to sell appliances in a one size fits all type of fit. I have a very specific size of fridge and i new what one i wanted, they kept trying to up sell me(to one that would not fit in my space !).. when i inquired why it turns out they do not have the one i need in stock and i would have to wait two to three weeks for the one i wanted. not great when your fridge breaks
In and out. Employees were very helpful. I had to go for my eye exam. To renu my license. Spent less than a half hour and the place was busy. Thank you JCPenneys.
Im so sad that the store isnt doing well. I love Jcpenney. I hope they turn things around. I had no problems with this store. The employees are friendly and the clothing quality is great!
I always love going to this store because I always get what I want at good price