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Midas
1743 Sunrise Hwy, Bay Shore, NY 11706, United States
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Midas
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Hi
Review №1

I dont know much about cars - but the car needed some TLC and I went here and the manager was very respectful and took the time to explain everything to me. He told me it would take around 2 hours to finish the job. It was done timely as promised. This will be my go to place for my car needs going forward.

Je
Review №2

This location is Great. They are honest & straight forward. They saved me from getting scammed from another shop. I will be bringing my all my cars here from now on. I came here from Groupon and they won me over as a customer

Na
Review №3

My experience was smooth, I was given a courtesy diagnosis along side the oil change i went in for. With the courtesy inspection I was told that my car is perfectly fine but had low coolant levels which was good to know and replace for the winter.Thanks again Jay for being kind and professional with my first time at Midas.

Je
Review №4

This location is by far the best service I’ve had for an oil change. I took my car in at 8am when they opened and was done by 8:35am. They are very quick, friendly and professional! Will come here again!

Ge
Review №5

First time coming here and definitely not the last! They were quick, helpful, and saved me about $600 extra that a dealership was trying to charge me for repairs. Definitely a great experience.

Ca
Review №6

Last week I went to Midas for an oil change. I had a groupon. They had already taken my car in and started the job. Thats when I was informed that because I used a groupon back in February, that they wouldnt honor it. I was looking for the voucher on my phone when the guy behind the counter told me Ill help you. Instead of redeeming my voucher, he hits trade in. That cancels the groupon!!!!! I was prevented from using the voucher and was charged a much higher price!! Will NEVER use this location for an oil change!!! This place sucks!!

Vi
Review №7

This place was recommended to me and I could not be more pleased and happy. Very professional and personable. From the minute I walked in everyone was welcoming i will definitely be returning when car acts up again. But hopefully not too soon. Also great price.

ro
Review №8

Every since the new service Manager took over for Habib. Fair pricing and trustworthy went down the drain. My son went for an inspection 2009 Impala with a check engine light on. Automatic fail under stood. The part needing replaced was a secondary air injection pump fault code. They estimate for repair with other recommendations was over $1300 dollars in which he couldn’t afford. Asked to strip down the recommendations and just a price to fix pump to pass inspection was told $1002. This pump brand new is a $149 from GM parts. A google estimate range for repair with cost of part is between $270- $390. Where does this guy justify charging over a grand. This is the second time this new manager went to screw over my family. Stay clear. I was a customer over 20 years. This guy is bad news and they aren’t even registered with the better business bureau.

Ma
Review №9

Effort & determination! Jay K. and team at the Bayshore, NY Midas location are awesome--tops! Needed an oil change and the plug and drain stem were damaged (cross-threaded by another person a while back). The team attempted to re-thread (no dice), tried to source a replacement OEM part for this 05 VW Jetta GLI (no dice, twice!-- the local VW dealers had, but did not have the right part ).So they said, The heck with it...we are going to rebuild this and make it great! And, they did that! It looks great, they performed a great job, and I was safe for the 1,000 mile trip I took only hours later. I was even contacted the day after my trip to ensure all went well and the car performed as it should.Jay K. an the whole team -- THANK YOU!

No
Review №10

I’ve been coming to Midas, in Bay Shore, for about 4 years now. Jay goes above and beyond to get your vehicle serviced. The staff is top notch! I highly recommend get your car serviced here!

Am
Review №11

I have been going to this location for years. I have never had a bad experience at this location. It has made it more comfortable for me to own cars instead of leasing. Recognizing, that I can call ahead and be told if they are too busy to service the car is a big plus for me. I get there early in the morning right as they open and get the car done quickly. I have never felt taken advantage of and the work has been done quickly and correctly. They also tell me what is needed and what can be done in the future. I appreciate that and thats why I have been coming here regularly.

Pa
Review №12

So much to talk about, all good things, so this is easy. First, let’s discuss the manager, Jay Krupa, he’s the star 🌟. Businesses can only dream of an employee like him and blessed customers like us can reap the benefits of his many skills and talents. Thorough, efficient, above all honest - yes they do exist, he’s a unicorn. I live over 30 miles away, but I cannot go anywhere else. He’s saved me thousands of dollars- when others have given me a list of issues - Jay steered me the right way. I came in a panic asking for services and he informed me I was lied to and did not need them. The problem was minor, so minor he moved a wire and it was fixed. Time and time again, I’ve come in a panic and some way some how the job gets done efficiently, cost effectively, AND IVE NEVER EVEN HAD TO LEAVE MY VEHICLE OVER NIGHT (not that I would mind just demonstrating how quickly Jay gets things done)! I promise you, you won’t be disappointed, let’s make sure Midas you keep him forever.

Sa
Review №13

Very fast service. Friendly and helpful staff.

Pe
Review №14

Friendly staff and very quick efficient service. Would definitely go back!

Ya
Review №15

Superb ... friendly staff. They are always busy so it’s batter to call them & get appointment first, so you’ll be in & out in no time. Highly recommended

Ja
Review №16

Very nice people to deal withAmazing manager shop manager and techsTechs took there time and check the car over to make sure everything is good for her

Al
Review №17

Jay the manager is absolutely amazing! He was extremely helpful getting a new transmission for my car. He helped navigate going through my extended warranty and frequently updated me on the repair status.

Ar
Review №18

Brought my truck here for ABS, Brake, traction and Vit-4 lights all coming on at one time. I had pads and rotors put on all around. A rack in pin replaced and a day later $2900.00 bill. Only to pick my truck up and have the same lights on. 5 minutes after I drove away. Brought it back immediately for them to keep for two more days only now to say I need a ABS PUMP now at $2400.00. Its a 2013 Honda Pilot, to spend almost 6 grand is insane. I was upset cause shouldnt they had checked that first before charging me $2900.00 which I felt was overpriced in the first place.I now question did I really need pads and rotors so urgently. But you know they always make it seems like your vehicle is going to blow up if they dont do the work right then. (Keeping in mind the rack in pin has nothing to do with the break system. So that needed to be replaced but was unexpected). I took my truck back and found a local mechanic to fix it for a 1/3 of the cost with an warranty. I feel I was overcharged and they played the guessing game on my dime. Will not be going there again.

Kj
Review №19

Jay and his crue were amazing,i was so happy i came there for service.i would def bring back to him,he is so nice and his crew is even nicer then him.but jay was great and thank again big big help

Bi
Review №20

I had a SCHEDULED appointment for an oil change, guy at the front said i had to drop off my car or else they couldn’t do it. This is all when we spoke about this appointment ahead of time the same day. I gave him my name, he didn’t even have me down for an appointment. After brief discussion they decided to take my car, oil change took 2hours. Would expect a more organized business and quicker service for an appointment made. I pulled up a discount from Groupon and they still had an additional 6$ fee for using Groupon? Lol.... would not recommend this place....

vi
Review №21

I stopped in to have a few rusty bolts that snapped on my exhaust pipe replaced, figuring it would be about $50.00. I was told the entire catalytic converter was rusted through and the flange snapped off, and it was not repairable. I needed to fork over $650 to have it replaced. I told him I’d think about, took it to an honest mechanic, and $50.00 later, they changed the 3 rusty bolts and my car runs perfectly. I would say think twice before going there, but actually I would rather say keep thinking until you go somewhere else.

jo
Review №22

Raza and his crew are EXCELLENT. top quality work with honest pricing. Wish I found these guys sooner, I recommend to everyone. Midas of Bayshore will treat you and your car right!

To
Review №23

I went to have my exhaust replaced from the cat back and the guy at the counter said okay we will call you when we get a price. Ten minutes later I get a call with a quote and I said that’s the price to replace the exhaust from the cat back the guy said yes so I told him to go ahead I get a call about 30 minutes later to pick it up and when I brought it home my dad checked it and said all they did was put a piece of a pipe that’s smaller then the actual pipe. We called and the guy at the counter just hung up. I will not ever recommend this place they didn’t do what they said and I used to work for advance auto parts this place charged me a lot for a $12 piece from advance auto parts.

St
Review №24

Needed a quick oil change, was able to get in & out. No issues.

Ra
Review №25

Customer Service was Horrible... I made an appointment for a State inspection and the guy behind the counter would not accept my vehicle unless I gave him my mailing info ... I get enough junk mail as it is, so I really any more... his justification for it “well NY State requires your name, address, and phone number, they don’t lets us do it without it”... I don’t appreciate getting lied like that to my face, or not having an opt out option... and one more thing, both him and the mechanic he was chatting with, both need to put a mask on, we’re still in a pandemic

Jo
Review №26

Great place if you need work done on your vehicles

jo
Review №27

Protruding manhole cover got me they did an emergency repair fixed my exhaust pipe fast work quality work would recommend

Br
Review №28

Was good. Fast and no problems.

Jo
Review №29

3 hours for an oil change and they try to convince me my car needed work when it really didn’t

ad
Review №30

I brought my car there today for brakes and jay and his crew were amazing.he handle my car with care,the brakes were bad and he took the time to show me what was wrong, very happy with the service

br
Review №31

Don’t take your car here ever they over charge and sell you unnecessary service

F
Review №32

Car started acting up so I went to autozone had a scan done and figured it should be easy. I went there told them what the report said and even left it in the car. 3 hours after dropping the car off I get a call stating they did a scan and it gave them 3 different codes. I was told wires and plugs were shot they look original. I told them impossible they were all changed 2 months ago. I needed my car as it was late already and didnt have time to go elsewhere, when I arrived they had my hood open and still working on it running back and forth to AutoZone to get parts. Ended up paying $500.00 for plugs and wires, If I wasnt impatient they place across the street was going to do the same thing for $249. Wont be coming back here again.

Kh
Review №33

No other shop was able to figure out my problem, these guys figures it out and took care of all my needs in a timely and professional manner. they also were able to get me interest free financing which helped alot

Ar
Review №34

Took my car with perfect condition for Oil Change and State Inspection. After oil change, they have disconnected cables and created Engine Check light and tried to charge for diagnostic service and possible parts replacement cost. Car was not drivable any more; when I challenged them that I brought my car perfect condition (it has only 39k miles) and I do not want want to do inspection here. I guess, they realized that I caught their tricks; they wanted connect the unplugged cable quickly but fortunately I quickly walked there as soon as they opened the hood. I have seen a major cable is unplugged and they pugged i back quickly and try to close the hood. I stopped them and asked why this cable unplugged. Answer was - another technician probably forgot to connect it back. I questioned again, Oil Change does not require to unplug this cable. I just narrowly escaped from their traps.

Ma
Review №35

This is an updated review of this location. This place is below any standards of an auto mechanic repair shop. They are deceitful and will do more harm to your car than good. This was my first and last time ever visiting any Midas. Due to their mechanical professionalism I ended back at another mechanics to pay for a problem that I thought was handled. Please don’t go here, we all work to hard on our hard earned money to be bamboozled like this. I trusted this business with my first ever engine light appearance; don’t know why it came on because I take great care of my vehicle but it still drives like it was fresh off the lot, but I knew I need to visit a auto mechanic ASAP to prevent any future problems. They misdiagnosed/ damaged the problem and put me back in a car that was not service correctly, putting me in a dangerous situation on the road.P.S. I when to Midas on 9/30 for service, when home didn’t use/drive my car until Sunday 10/4 and found myself in an unsafe predicament / discovering the damage they have caused for the first time in my car due to the lack of service at Midas

Da
Review №36

Bait and switch advertising

Ke
Review №37

Fast service, good price.

ed
Review №38

We have been bringing our company vans to this location for 3 years now. they always help us quickly knowing we need the vehicle for work. thy are knowledgeable and very honest. it is hard to find people in this field you can trust. they. also helped set up a house account for us where we are billed monthly so we can send our drivers without payment.

Mu
Review №39

Excellent customer service, fair price. Got a 2010 pick up truck so something small always comes up. They’re good with getting me in & out fast

Ab
Review №40

The team at Midas was able to get my car back on the road quickly! Very friendly and straightforward staff. I wish I had found them sooner!

Sy
Review №41

Came in with my 2017 GTI. Took me in immediately for an oil change, transmission fluid flush, inspection, and spark plugs. Prices were very fair and much cheaper than the dealership.I will definitely be coming back here.

SM
Review №42

Great courteous service within a reasonable time. Very good with communicating whats wrong and helping with the best options! Also helped me with great financing options.

ge
Review №43

Raza has a very welcoming aura. The job(new tire change) was done well. Never felt like i was being given the run around. Id go back just for RazaUpdate: They forgot to replace the old valve in the front driver side tire so it was leaking air. Took it back they corrected the issue at no cost. I have to dock a star for the inconvenience

br
Review №44

Great service at reasonable prices. I have been here numerous times and I am always satisfied. Hard to find good mechanics!!

Fa
Review №45

Definitely recommend this place for all your car needs! The staff was very friendly, professional, and knowledgeable. They explained what needed to be done on my car, and all the work was completed in a timely manner. Thanks guys!!

Ru
Review №46

Took my car to Midas to get a simple oil change and inspection. I needed to get it done because I was commuting back and forth to Brooklyn. Took it there cause I needed it for the next day and my cousin (the mechanic) was super busy. Ok I’m told I needed rear struts, air filter,4 wheel alignment,and needed 2 lugs replaced and the front right bearing ok I don’t have that’s type of money to do all that at once but was up talked into they’re snap program which seemed like a good idea pay it all in 100 days get no interest So I did all the work. $1700 later the cars supposed to run like a dream. Ok so I still feel a little shaky from the same tire that the bearing was changed on so I’m thinking it’s the tires cause they were a little old still had tread a lot just older. Ok fast forward to sept I take the car in cause I changed the rims with smaller tire and feel this hard noise coming from the same tire so I’m thinking the rims bent. I take the car into my cousin he tells me the wheel bearing is at this point needed to be changed and ASAP and I tell him I just did it and June and he tells me there’s no way it was changed. Go to Midas and I’m given an attitude by the “manager” says I needed to bring the car in ASAP why I waited so long basically blaming me bur the car never made that wobble so hard until I put the new rims with smaller tires on it. Mind you only that tire on that side is completely worn like almost bald on one side of thread but all tire have the same life. So I take it back they take 2 days to look at it charge me 45 dollar fee to fix rear bearing a part they “ changed” I couldn’t pick it up so my mom took the car home still making noise I took it a different shop. Beware taking your car there.

Eu
Review №47

A 2 hour job took 6 hours and when I picked up my car my floor mat was covered in grease...not a happy customer...not to mention the guy behind the counter was NOT wearing a mask

AK
Review №48

Very dishonest people. They unplugged cables to create engine check sign. So they can charge you diagnostic fee and fake parts replacement. They will do that specially when you ask them to do NYS Inspection. Just couple of days ago they did it to me. I refused to do NYS with them and then tried to drive back home but couldnt. When I screamed at them then they opened the hood and plugged the cable back. They are dangerous. Probably, I just narrowly escaped from a serious accident by screaming at them.

Ho
Review №49

My experience reminds me of when I was growing up and my dad and our local mechanic became friends. I found the owner Abbas to be upfront with the brake issues on my car. He explained and showed me what was wrong and what the brakes and rotors should look like. Abbas also explained the various reasons why that would happen. He gave me various options and price points for remediation. Also observing his interactions with other customers (most were return customers), it is apparent that he and his team take pride in their work and his customers know it. I will be returning there for any issue with my car.

Jo
Review №50

I had an overall great experience at the Bayshore location. The staff was amazing, friendly, and inviting. Raza helped me chose the best option for me! He gave me the best price for the tires I was looking for. I felt very comfortable and sure about what I was buying. I was definitely impressed and completely satisfied! I would undoubtedly recommend him and his great service.

Md
Review №51

They destroyed my running car. After spending $2500 my car became a junk car. Ill never recommend this place to anyone. Avoid this place at any cost. Or go there at your own risk. This is an honest review.

Ta
Review №52

My car was parked and dude had the keys, he was texting and talking made me wait 5 minutes before saying something to me. Taxes is ridiculous, basically Im never coming back again!

In
Review №53

This is another great Midas shop with highly professional, skilled and quality mechanics. This is location is managed by the same people as the place in seaford and have a great trustworthy staff here as well. I brought in my Chevy express van and they were able to get it up and running again like a brand new car again. They give back honest feedback and provide awesome customer service. I recommend this place to everyone! Thank you Abbas and Raza for being so great.

KE
Review №54

Would recommend this place to anyone. Raza is such a kind person and he always makes sure any problems with my car are taken care of. He’s very honest and his team does quality work.

ra
Review №55

They did wonderful work to my Mercedes. Needed water pump and tires. I was satisfied the staff did a good job.

Br
Review №56

Extremely honest and friendly! Great customer service! Raza was honest in telling me that the brake line repairs would be too expensive compared to the value of my old car! He showed me the rusted lines and explained why it would be expensive to fix! He was courteous and kind enough to let me leave my vehicle until I could make arrangements to junk it. Raza and staff are exceptional and very professional. I highly recommend their services!

as
Review №57

Great, reliable service is given here with attention to detail and with clear communication about possible problems I should be aware of. Plus, the staff is always friendly, welcoming and very trustworthy.

Ti
Review №58

Bad customer service & pricing..

da
Review №59

Amazing service by all employees involved with servicing your vehicles.If you choose to wait you are given updates on the progress being made.Outstanding quality service, and exceptional management. They definitely give you the Midas Touch experience .

ja
Review №60

Did my 2019 Dodge Challenger eibach sportline lowering springs there .. did a GREAT JOB !!! At a GREAT PRICE !!!! Highly recommend them

St
Review №61

Had to replace two front tires on my 1999 subaru outback. They gave me a good deal on the tires for my old beater car. I was so happy with the customer service from Raza and Habib, I brought my 2016 forester in for tires a short time later. They do excellent work, are friendly and courteous. They are a little out of the way from where I live, but worth the trip.

Ra
Review №62

This Midas is under NEW OWNERSHIP, glad they kept the Manager HABIB still on board. The work performed on my car was done in a timely fashion and I am very satisfied with the service received .

Br
Review №63

Helped me with my brakes they feel great and added on a free synthetic oil change !

j
Review №64

Needs to extend hours lots of people have late shift jobs and they never bother to make an exception

M.
Review №65

I can understand that everyone has different experiences, but mine have been nothing but overwhelmingly positive here. Rich was communicative and went above and beyond to assist me. I initially took my car in for an oil change and a state inspection. He gave me an estimate of three hours, so I went home to wait. He called within two hours and said that there was an issue with the drain plug being too tight, and he didn’t want to break anything. He apologized profusely but suggested bringing it back to the place where I last got the oil changed. A bit of an inconvenience, but I’d always rather honesty than a broken part and no one telling me. After I picked my car up once the inspection was completed, I noticed something hanging low on the passenger side underneath the car. I called and asked if anything happened. He told me to come by so he could have someone look at it. It was a shield that came dislodged. I asked if it was possible to fix. Given that it was so busy, he asked if I could come back about three hours later since all of the lifts were occupied. No biggie, I live locally. He was ready and waiting for someone to grab my car and fix the shield without any issue. I can’t speak for the others, but Rich was nothing but extremely pleasant, informative, understanding, and helpful. After I get my oil changed at the other place (who caused the drain plug issue in the first place), I’ll be going here instead.

Pa
Review №66

Best place with great customer service. My car finished quickly and very fair price

Ha
Review №67

Great speedy service! Reliable quality work and great customer service in my experience

Za
Review №68

These guys really tale lride in what they do! Ill bs back again and will recommend them.

Mi
Review №69

Overall great experience . Yes this shop is usually busy and it could take time for them to get to your vehicle but that’s the price you pay for an honest shop and great mechanic crew. Habib has made my experience with Midas a pleasant one. Car now runs better than ever now And this will be my new shop from this day forward !

Fr
Review №70

Great service, they got my car back on the road the same day, when other places told me it will take a few days to complete the job. Will come back again now for all of my car maintenances.

Su
Review №71

Great experience with Bayshore Midas .Raza and staff trust worthy people willing to go the extra mile .Even gave me a ride home

Je
Review №72

EXTREMELY GREAT SERVICE, HANDS DOWN !!! Have been their two times, first time with a groupon and i was so well taken care of and 2nd time they gave me the groupon price in house . I will continue going and I highly recommend Midas Bayshore to anyone as the staff is GREAT and always a pleasure leaving knowing they go out of their way to make you feel welcome. Also, the service is exceptional and the wait is not that long at all, 5 stars across the board !

Se
Review №73

So after foolishly buying a car that I believed was in drive-able condition, the exhaust pipe in the middle dropped to the floor and was dragged probably 2 miles before I could get home. My morning was spent at one mechanic that told me he needed to replace the Catalytic Converter as well as the entire exhaust system. Upon making a few calls I was told I was only able to get a converter from a licensed dealership. And the part would cost $900. Then ordering the rest of the exhaust would run me another $900 or so.Decided to duct tape it and drive over to Midas.Upon arrival within 10-15 minutes I had a mechanic lift my car, take a look at the ruined exhaust pipe, and I told him what the other mechanic told me. Long story short, I gave him permission to cut away the ruined part, he took a look at the converter, and saw it could be salvaged.With that being said, since Midas can bend and make their own exhaust pipes, my $1,800 quote (Plus whatever labor wouldve been) was cut down to around $570 (Thats including tax).Ive got a check engine light on for a leak somewhere and once I have the money, I think Im gonna head back here to do a smoke test instead of my usual mechanic.All in all, a great job.Pleased with my repairs.---(Take my 4 stars with a grain of salt. I mightve given them 5 but Im jaded and pissed about the car and having to dump money into what I thought was a decent ride)

Ev
Review №74

Terrible place, they have horrible attitudes and refused to fix broken parts/bolts they put on I would completely avoid this place and I’ve called customer service several times about them, had a terrible experience and had to bring my car somew here else to fix what they had done and refused to refund me.

Mo
Review №75

Great customer service, honest people and fair pricing. Got a BMW, they had me in and out in less than 45minutes.

Gr
Review №76

Overall a great place to come get your car fixed. I came in with many issues to my car and the employees were very accommodating. They had my car fixed up and ready to go in only a couple days. Highly reccommend.

sy
Review №77

The manager Habib and owner Raza are very honested and straight forward people . They fixed my problem in a timely manner and were very reasonable . I will be back again

ph
Review №78

Bad auto work

Mi
Review №79

Fair prices, great service and he is honest. Ive bought parts online and they have installed for labor only. Got my brakes done here with a lifetime guarantee. I highly recommend bringing your vehicle here.

Jo
Review №80

Habib is the best. He is knowledgeable and extremely polite. When we had our car towed in after hours he showed up to ensure our car was safe and secure in the garage. We bring all of our vehicles to him.

Sa
Review №81

Habib is a great mechanic raza is a great business professional habib always fixes the problem the first time I don’t want anyone touching my car

Sa
Review №82

I really needed help with an oil change. My time was very short notice, since they werent able to do it atmy time needed, Midas made up to me. Extremely nice and overexceeding customer service. They honored the discounted price for life and gave me big savings on 4 tire set of michellin tires. I really recommend them. I wasnt expecting that kind of service from them.

Md
Review №83

Update : They are just professional cheater. They will destroy your car to make money. Everybody please avoid them at any cost.Job was done in a wron gway. Invested a lot of money but they created extra problems for me. Now surviving

El
Review №84

Made appointment on-line for the day after I purchased the Group On. Got in and out very quickly. Great bunch of employees!

An
Review №85

To make a long story short, I went to Midas because at home (Buffalo, NY) I always got great service so I assumed the Midas on Sunrise Highway, Bay Shore, NY would be the same.I stopped in at about 11am on a Monday morning because my Toyota Corolla was making a rattling noise that I thought was my exhaust so I needed it to be checked out. When I went in the office was hot, smelled like exhaust, dirty and there was only one woman in the waiting room at the time so I gave all my information including my cell phone number and asked how long it would take to be looked at.The Manager said it would be 30-45 minutes before they could get it up on a lift and take a look. I walked over to a nearby mall to wait instead of waiting in the waiting room because the smell of exhaust is a migraine trigger for me and I could not sit there to wait.Walking the mall, I expected a call from them in 30-45 minutes, but no one called. At the one hour mark, no call. An hour 15 min, no call. 1.5 ho urs, no call. An hour and 45 min. no call, 2 hours I called them only to find out that they did not even look at my car yet! I was really agitated because a call would have taken 1 minute just to let me know what was going on.I decided at that time to walk back and get my keys to take the car somewhere else. When I asked at the desk they had excuses to why they had not looked at it yet, but IT JUST SO HAPPENED A BAY OPENED UP RIGHT NOW! I was so upset at the lack of communication I wanted back my keys and was going to leave anyway because I didnt believe it.The man behind the counter said he is getting up on the lift RIGHT NOW AND could tell me in a couple minutes what was wrong.He called over a tech who pulled out a large piece of metal that got jammed underneath the car and was making the rattling noise. It took him LESS than 2 minutes to pull it out and get my car down.So, I waited 2.5 HOURS for a job that took 2.5 MINUTES. Seriously?I used to own an auto repair business myself, I know that communication is the key to customer service. If ANYONE could have called me after an hour to just let me know what was going on I would have NOT been so agitated by the entire experience.Next time, I will take it elsewhere.

De
Review №86

I have been going to midas for about 4 years. no problems. always, courteous. they explain everything and go out of their way to make sure my car is fixed in a timely fashion

Ch
Review №87

Ive been a few times and the service has been always been great. Their prices are fair and they get you in and out.The manager, Marty, is great.

Le
Review №88

I’ve read some of the posts written by others and I must say people are ridiculous. First, this Midas really is a gem. HABAIB, the manager is fantastic. He is honest and fair and most importantly he cares about the work done in the shop. He keeps his employees, all of whom are quite knowledgeable, working at their peak! People need to understand that the auto repair industry is not something like fast food. In order to do a good job it cannot be rushed. It seems to me that the impatience of most people gets in the way of the kind of quality of work that they are looking for. Being in the industry myself I can honestly say that they work very efficiently and as quickly as possible to do the best job possible. Please refer to the manager Habib as he is going to help you. I for one will be coming here for all my auto repair needs from now on and I think that most of the negative comments and feedback needs to be ignored by new customers.

St
Review №89

I rated this business one star because you cant go lower than one star! If i could I would rate them MINUS 5 stars. Dont go there under any circumstances!

J
Review №90

Great service better than the guys up the block

Li
Review №91

I would recommend this place to anyone, the guys here are very honest and they take very good care of their customer.

Gu
Review №92

Very bad experience!

Lu
Review №93

I went in on two occasions, once for a new spare tire and once for an oil change. The first time, I was redirected to a junkyard since it would be way cheaper and I appreciated that I wasnt upsold anything I didnt need. The second time, I called ahead of time and was told to drop the car off and that it would take a minimum of two hours for the car to be serviced and theyd call me when it was ready to pick up. In the end, it ended up taking about 3 hours total, but it was dirt cheap.

Pe
Review №94

These guys dont know a thing about business or customer service. Dropped my car off for a simple oil change, went back 3 hours later and it still wasnt done, pulled my truck out of there and wouldnt think about them working on it. John the manger needs alot of training on how to handle customers and how to do business. They wont be there long. What, do they think they are the only ones that do brakes and oil changes in the area....please. You wont see me or anyone I know go there again.

Da
Review №95

Habib the manager is great.. Honest guy. Hard to come by in the mechanic field, from my experience.

Ba
Review №96

Best guys to get your car done by

Br
Review №97

Had a very positive experience! Costumer service was very good, and the work on my car was done very quickly!

Jo
Review №98

I bought a voucher for an oil change and everytime they cannot take my car in because they are too busy. Like its an oil change should not take more then 20 mins. I do not recommend this place

Am
Review №99

Horrible,They not only over priced me but was also rude about it. The reason I gave it one star was because they have one employee that I can trust not to rip-off me. That person havent been around for several weeks. Now I am avoiding going to this place. When I was waiting in the area another customer was telling me of an incident she had at this location, they charged them extra for oil-change because they claimed that they under charge them for the previous visit.Avoid this place at all cost.

Ch
Review №100

Went in for a 30 dollar oil change. They told me I needed a coolant flush, an engine air filter, a cabin filter, rear breaks and a break fluid flush. I just replaced this engine 30 days ago with all brand new fluids, this car also does not have a cabin air filter. I do need rear breaks but come on. Im a mechanic and new what they were doing, but if this was my gram and they told her this she would authorize the work not knowing the scam. Shame on this place.

Information
22 Photos
100 Comments
3.8 Rating
  • Address:1743 Sunrise Hwy, Bay Shore, NY 11706, United States
  • Site:https://midas.com/newyork/store.aspx?shopnum=4957&dmanum=620#utm_source=google&utm_medium=gmb
  • Phone:+1 631-206-6234
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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