I always love shopping at Kroger. Their produce is awesome, they have friendly employees, they gave a huge selection of items, and Im able to find everything I need. They have a ton of products that fit our grain-free diet. They have great digital coupons every week, too.
All the freezer items that I have purchased at this location have been thawed and refrozen, therefore mostly freezer burnt. And the milk spoils very quickly
I had a memorial, and Katie in the Deli was amazing making sure we had 48 pieces of chicken done by 10:30 am. Thank you so much you saved the day.
Good selection, quick checkout, wish scan bag go was in all stores.
Kroger is kept reasonably tidy, staff can be hard to get attention but are extremely helpful when you do. They have specific brands that I enjoy and a pretty well rounded assortment of items.
Must wear a mask to enter. First thing I see is some lady digging through all the bags of grapes with her bare hands...... WHERES THE LOGIC HERE...
Kroger on Euclid in Bay City is the dirtiest store Ive ever been in. I tried to return bottles three different days and either the machines were broken or not maintained. Only two cash registers were open and customers were lined up 10 deep . Self checkout was lined up as well. The entire time I was waiting in line they kept calling for associates to come up front which I never seen any appear. Store operations are a REFLECTION of its management. Ive been a Kroger customer for over 50 years and I will never shop at this location again.
Worst customer service Ive ever had to deal with. Every cashier Ive ever dealt with had an attitude right from the beginning of the transaction.
The Kroger on the Eastside have better prices
I just needed butter.Came out with a cart full of great tasting deals❣️
Absolutely poor service did not try to help at all complete laziness will never go again. Edit: despite my feelings I still went back the next day and I got the exact same treatment so please ignore this location if you want to save frustration
Produce is always terrible. There is never enough open cash registers. Shelves are not stocked. Go to Center Rd Kroger, they know what they are doing!
Great store.Staff goes above and beyond.Staff always ready to assist the customer.
4/28/21Clerk 502 at self check out saved my life today. I almost lost my debit card but she chased me down in the parking lot and problem solved. Thank you Doriene( I think)
Awesome prices and deals through out the store. It is also worth it to have a Kroger card to use with the deals.
Kroger is awesome. When you go in there its nice. Never looks like a dumpster. People are awesome!
This store has been the go to place for groceries for decades. Its smaller then most Kroger stores which allows a quicker in and out.This west side Bay City store has very good bakery and deli; also many food items for a dollar or less. The employees very friendly; newly remodeled outside large parking lot
Decent prices with good sales. This is really important for consumers now. I got some truly good prices on a full spiral cut ham only $7.74 for a ham that weighed 9.80 lbs, Honey Crisp Apples lg. Only $2.11, Navel Oranges and Grapes also a great buy. Good place to save money. I also like and save with their store brands by Krogers.
The store was very clean and nice in appearance inside. Our checkout lady was not the nicest however the lady bagging the groceries was very polite. I purchased Mandarin oranges and apples along with some other fruits and vegetables. When I got home I noticed that the apples smelled and tasted like a musty Warehouse. The orange were also were not good. They really had no flavor and some of them were rotted on the inside even though they looked okay on the outside. Was not pleased with the produce that I bought this trip.
I bought stuff
Had to visit the pharmacy. Rx for an inhaler I have never used one before. The pharmacist (Kevin I think) and tech were both very helpful, thorough, and understanding.
Kroger in Bay City self-check out is set up poorly for those withdrawing money. People forget to take their money all the time. This happens in the midst of people packing their own groceries, and the fact that the receipt comes out on one end, and the money comes out on the other end and underneath the CC machine. There is also no reminder of the withdrawal once made such as Take your money. Last night I lost $20, and when stopping by today they did not have it, and I was told there was nothing they could do about it. Please do something about this system..
Nice location. Beautiful produce/ health food section. Love the kids carts. However, Bottle return is usually quite dirty and high prices in grocery items.
I go to the Euclid Avenue Kroger as my regular stop for groceries and pharmacy and the upgrades to the store are amazing. Fair prices, good sales, excellent pharmacy all staffed by very nice & helpful employees. Store is well stocked at all times also.
I frequently shop at Kroger but on this visit the store was near closing time so the shelves were being restocked. The store was full of workers some were cleaning as well. If you go to Kroger after 10 p.m. only the you scan is open unless you have a cart full of groceries. My cashier was super nice and friendly and she made me feel valuable as a customer!
Spoke to the manager and he was so rude and unprofessional. I cant believe the way he talked at me. I will never shop at this location.
Good place for shopping. People are nice and helpful. Shelves are always full of stuff for you to find what you need. And they have good special.
Kroger always has the best deals without having to navigate a huge store like Walmart or Meijer.
To be honest I havent bought the Kroger rotisserie 🐔s before for their high cost ($9.99 usual daily price) when the competition Meijer average price for rotisserie 🐔s ($5.99) Family Fare ($6.99) for example. The Meijer chicks are heavy with garlic flavor though. There was a special on the rotisserie chicks 2 for $10 ($5 each for the math gurus out there) I must say it by far was the best rotis 🐔 Ive ever had. I froze the other 🐦.
Stocking crew does a great job. Always displayed beautifully. Store is clean and everyone is friendly.
Staff is friendly, store is always clean. This is always our go to for groceries!
Got everything we needed but one thing. So awesome all around trip. Will go again. Best part is...the prices. Fair yet cheaper than most places
Never has freash meat and very disgusting store carts were dirty. Now they dont even accept returns, dont bother shopping here.
The store on Euclid Avenue was neat and clean. The shelves were well stocked and there were an adequate number of checkout lines open.
Kroger ALWAYS has what I need. Great ripe bananas. Lunch meats are yummy. And I really like their pork patties, delicious!!! Thank you Kroger, Ill be back :-)
As always all the customer service and checkout people were very courteous and helpful. We were able to find everything we needed and then some!!!!! Krogers is and will continue to be our favorite store.
Great selection of fruits. Also had some good sales. Only down side is it was very busy, but it is Sunday.
Great store to shop at. The Management Id always available to answer questions or help. The people. That wort there are always friendly and helpful. Their Health Food and Gluten Free Section has a good salection
Good selection, busy but lots of check outs. Great for people who cant walk long distances. Smaller store.
Employees greet you & are helpful. I found sales on items no one else has on sale! Quickest check out lanes.
The store is getting a new facelift. This store is always busy but they keep the checkouts open and your wait time is fast. I love the local fresh produce department as well as the sales ad items.
Nice and clean. Friendly staff. They are remodeling the interior Jan 2016 so expect a little dust. Great store however.
This store has hard to find items that other stores dont carry. Im very happy shopping here plus the more you buy the more cents off gas you get. The prices are fair and items are always on sale.
Be careful if you want to use a Debit card. You have a50/50 chance of it working there.....
Found everything I needed and some were on sale! Very helpful and friendly employees. One said hello, one told me which aisle the dog food was in and another teased me about needing my id to purchase alcohol...Im 70.
I was there Tuesday to 2/27/18 I will include pictures Phil walked into the bathroom a Kroger employee use the restroom didnt wash his hand yuck then sign the chart saying as if he clean the bathroom never have I been so disgusted toilets full of s***I called the next day and talk to a manager Jordan I hope they address this issue use caution
Got some deli food and fried chicken for the MSU - U OF M game.
People were so helpful and prices were great. Thank you very much
Decent store. But well dated. and extremely hard to get around with average number of people in the store
My family and I love shopping at Kroger! Because,the employees are awesome and everytime they sell is,in the way of groceries is great and it tastes good! And we love the remodel of the store is awesome! And keep up the good work,we love u guys awhole lot!
Snotty cashier when our debit card didnt work. Funny that we went to Meijers immediately after and had no problem purchasing the same items. Kroger lost a customer tonight.
I love this Kroger. Friendly staff. In and out quick with out all the big store temptations to spend extra money on items I dont need.
I do 75% of my shopping at Krogers...staff are friendly and are very helpful...they have great sales...really like the Saturday, free Friday and gas perks.
Great sales but out of everything on sale and its just Monday.
Amazingly clean, organized, great staff, consistent performance! Great deals too
Almost always have what Im looking for. Prices are a bit high. Fuel isle is not trust worthy. The cashier is always rude and makes errors then no one takes care of you to refund your money. Bakery....raspberry bismarks filling is the WORST filling Ive ever tasted across the country. Its revolting.
Entrance needs to be addressed when you walk in Bottle area carpet area when you walk in used to be clean other than that everything is pretty good
Had bogo on chicken and pork chops. Had to get some deals! Have a ton of buy 5 save$5 too. Cant pass it up.
Horrible service at the Pharmacy. The store is nice to shop at, most employees seem friendly others act like you dont exist or youre a bother. Personally, I refuse to do business here unless I have to!
Fantastic grocery store for those who are more health conscious and organic vigilant. In any form, this is a great place to get groceries.
Great selection. Great prices. Friendly service.
Friendly staff, quick checkout, and decent produce quality and prices.
I am use to the Kroger in bay city but I live closer to midland now even though its a lot smaller it is still very nice
Remodel is nice. Have never had any problems finding what Im looking for good prices.
Great place to shop. Awesome employees
All of the employees are helpful and very nice. Great bunch of people.
Always enjoy early morning shopping. Helpful staff and I can get in and out quickly...
Always well stocked . Clean public rest rooms. Pleasant cashiers . Very helpful .
I went after work to pick up the rib eye package for dinner it was around 3 pm and there was only one available, I asked if there was any more to choose from and I was informed that there wont be anymore cut until the next day. Dont you think on your first day of your ad that they are in you would have more out at 3 in the afternoon. I know a lot of people that run in after they get out of work to grab meat for their grill. Disappointed customer.
Good selection of products....friendly staff...and great prices...love getting pts for gas...really helps !
Great found everything I needed talk to a nice lady about your rewards card
I love this store I feel satisfied when I shop here I wish the store was bigger like Saginaw
The store has a new look inside and out.very nice. The staff seemed to be very nice also.
Constantly rearranging the store. Waits in line can be crazy long. Prices arent the best.
Nice place its organized been there 100 times
Good food, nice people and almost anything you want you can get. The manager is what managers are supposed to be like.
I love that I have the option of shopping at a smaller chain and not having to go to Wal-Mart!
Good clean, friendly atmosphere. Nice produce section, I just like the store all around.
Love krogers because its just the right size where you can go in and come out quick
Smaller than the Saginaw store but quicker checkout Lanes and homey feel.
Not the biggest or best Kroger I have shopped, but this one is fairly good for a small place like Bay City. It has a very good pharmacy. This location also offers a Kroger gas station.
Scoring low due to the unacceptable self checkout issues I have had each time I have decided to use their self checkout. This time I waited 5 minutes for help as the machine wouldnt stop repeating Help is on the way. But help never came, so after 5 minutes I left the items and walked out and went to Walmart. Never use their self checkout. So not convenient.
Love kroger I gave 4 stars because No One there helps u
They have great advertised specials and sale prices.
The people are friendly the prices are right in the store and the druggist department is very nice
Always friendly and helpful. Easy quick shopping for necessessities
Nice clean store. Always have great deals, wonderful friendly,helpfu staff
There were an adequate amount of lanes open for the early evening rush.
I love this store, clean and tidy, I love traveling down the international and specialty food isle.
Need cash for Money orders now, because they want u to use there new get money from debit card... Its completely Bs.. just go to Walmart
Very good. Great deal on turkeys.
Not horribly busy great for a quick in and out trip
Amazing service, Clean environment, and Shiny floors !! LOOKED like Krogers On Ice 😁
Excellent,caring, helpful, employees . Also great deals on groceries . I love shopping at Kroger
Kroger is more expensive than Meijer on almost everything but Krogers produce is always good. I will go there in a if I really need to which is why I went recently. Meijer had no butternut squash and Kroger did.
Good prices, excellent choices of fresh foods and manageable size of this very centrally located store.
They have almost everything. But I do prefer the layout and cleanliness of the center ave store.
I believe that the employees could use customer service training as they are rude and disrespectful. Customer service is non existent. When you email they respond with useless information and then send a follow up email to rate the interaction that doesnt work. Kroger used to be great and last time we went the produce was rotten and the employees were so rude we almost walked out without making our purchase.