Dale was very honest and helpful. We got a much better quote here than other places we went. He talked us through the prices and was very friendly. 10/10 highly recommend going there to sell!

Dale is very honest and pleasant to work with. I went in and he explained everything and then I even got a phone call back because he didnt give me enough money on my gold I brought in. Hes going to give me the difference when I stop back in. Always good to have honest people still.

Awesome experience my first time going here to sell gold. Dale, the man I did business with was very kind and professional, he put the metals on a sigma verifier right away and he payed me spot price for my metals which was great compared to my local shop who gave me a unfair deal. Would highly recommend this place!

I had a great experience selling my gold for cash. Dale was so friendly. He went through the process with me, explaining my percent and his. He did all the math in my presence and wrote it all down on paper as he went, double checking his scale and calculations to ensure all the numbers were correct. I definitely recommend Dale at Universal!

Very honest, generous and shows his customers the up most respect. This afternoon was my first time visiting Universal Gold In Bay City and I will no longer go anywhere else to sell my gold and buy my coins. I live 90 min away and ill gladly make the drive out here again. They landed a lifetime customer today! Highly recommend Universal Gold Services !!!

Dale the owner is a knowledgeable, honest man. I felt respected and was given a beyond fair price for my jewelry. Highly recommend out of any place to sell jewelry. DO NOT SELL TO STANS.

This was a great place to go to sell gold! The owner was polite, careful, and very knowledgeable when it came to precious metals. He knew exactly what he was talking about and was fair with his trade. I would highly recommend this place. The owner was also friendly and fair.

Highly recommended.Probably one of the most honest and fair dealers in the Tri-Cities.Definitely not a rip off like Stan!Including friendly customer service.

Owner took his time and offered many options. Was very good to my kids and taught them a little about silver. Very fair prices. I will be back.

He was very friendly. He explained everything to me and answered all my questions. Was very fair with his prices.

Best guy to deal with if your in a pinch and need to let go of some scrap gold or silver Dale is the guy to see gives you the best price in town.

Had a great talk with Dale. Good pricing, very nice and knowledgeable.

Dale is an awesome guy and I sincerely appreciate his honesty and hospitality!

A great place to sell your scrap gold jewelry.

Dale was fantastic! I will for sure go back!