Love the staff at Valley Carpet! So friendly and great service. Locally owned and operated really does make a difference, they have treated my family like their family!
Ample stock and great show room. I will be back.
Love my laminate flooring and carpet, great service with Vicki and installers were professional.
Had Valley Carpet replace the carpet in our Master bedroom, very responsibly priced and very friendly.
Very helpful, stayed with us the whole time, listened to what we were looking for, pulled out samples one after the other till we found the one we wanted. Would definitely recommend
I was very pleased with Valley Carpet and I would (and have!) recommended them. Their service was great; they always showed up when promised unless they notified me in advance. The carpet I had installed is beautiful, and the salesperson (Vicki) was patient as I chose; I never felt pressured to make a decision or choose differently. Vicki even suggested that I wait a couple more weeks to order as a manufacturers sale was coming up. I think you will be happy to have chosen Valley Carpet. PLUS.... Its ALL a family-run Bay City business!
Really great showroom and selection to choose from. More importantly, I feel confident Im going to get the RIGHT flooring at the RIGHT price when I use Valley Carpet.
Liz was very helpful and knowledgeable. Installers Tom, Tim and Jack have incredible work ethic and certainly know their job plus loved having them here.
Valley Carpet did an AWESOME job of carpeting our cottage!!! We had them put carpet in the living room and both of the bedrooms. I couldnt be more happier! Their carpet installers are TOP NOTCH! You dont even know where the seam is....they are that good! Weve had soooo many compliments on the carpet....our cottage looks absolutely BEAUTIFUL because of Valley Carpet!!! Thanks So Much for the GREAT service and for the BEAUTIFUL job, Valley Carpet! I highly recommend Valley Carpet!
Great service Nice people !
Weβve gotten custom flooring products, floor cleaning products, and carpeting done by valley carpet! Friendly and helpful staff, great prices, and quality product! Canβt recommend enough!
Mark& his useless son installed engineered hardwood flooring throughout the kitchen, dining room & living room. Big bucks. Several of the planks do not reach under the baseboards leaving a 1/8 gap. This could have been avoided by measuring properly. I had a case of planks leftover to fix these mistakes. I have several boards in one place the squeak terribly. Ive been asking for at least 6 months to fix it. Now they dont even bother to return my calls. Care of installation is severely lacking & they just dont seem to care. Maybe they can pray on that!
Awesome experience, and great prices! Vicky has been so helpful with all of our flooring needs! Keep in mind that they are also great for and hard flooring you need as well, not just carpet! Thank you Valley Carpet for the great service!
Very good prices on flooring. And amazing staff to help
A Flooring Experience. Locally Owned and Operated. Delightful and Knowledgeable Staff. Great Showroom with a Large Selection to Look at.
Great service! I worked with Ann to get carpet and she sent me home with samples and then she came and picked them up when she did the measurements. She took my payment over the phone so I only went into the office once. It was a very easy process. They deducted money from the price because I moved my own furniture and removed the carpet.
Staff is very knowledgeable on the products, better prices than big box stores. Installers very professional and job was done quickly. Very happy with Valley Carpet. Only place I will go in the future for any flooring needs!
Great staff, helpful and knowledgeable. Installed flooring, and it is quality and professionally done. They will do my next flooring job for sure.
The ladies in the store are friendly and very helpful. The guys who lay the carpet are fast, efficient and very professional. The store has a large assortment in stock along with many remnants to choose from.
Great people. They take their time with you and not get pushy
Outstanding service, quality carpet. I needed carpet for a small bedroom and was able to get a very good quality reminant.
Great service hometown business
Best installers ever!! Very pleased with product and service!
The worst ! They do not stand behind their products! Service never an issue however if the product does not meet the expectations they really are no help.
Liz was very nice and very informative
Great people.
Got a quote to do floors and carpeting, and they came out and did a good job, but then the new bill came and charged an extra $240.00 for moving a very small amount of furniture around and when I called and questioned the increase, she called me a liar and said it was a liability (beware).
Beautiful showroom