user
Bookstore
Bay City, MI 48706, United States
Appearance
Bookstore

Comments
Ta
Review №1

Nice staff that are able to help you find the books or other things that you need as student!

La
Review №2

Very helpful staff and free cookies that day....

So
Review №3

Ordered an access code for the class, and it wasnt even the right one. Order the access code directly from the website, and youll get the right one.

Ki
Review №4

Everything is nice and the staff is wonderful.

Ja
Review №5

The staff was very helpful and nice.

re
Review №6

If I could get this place zero stars I would especially after the three days that I had to deal with I’m trying to return an online book. My boyfriend and I had ordered our books couple weeks in Advance due to that we moved in together. Sadly we had lost the original receipts that came in the packages. My boyfriend received his online book in a brown paper bag with a sticker that had a barcode with the correct name of the author and book number that he needed. He then opened the brown paper bag and revealed but it was the wrong book. Luckily we have a screenshot from when we ordered it and we have the email that confirmed our purchase. My boyfriend gave me his delta ID and the card he’s used it on. I went to the bookstore to return it and the cashier direct me to David. He would not return it due to the paper bag being open however the sticker that actually keeps the little booklet closed was still on it and sealed. Said he had an issue with another student about this and he will not deal with us until he hears from the teacher. I went home We emailed the teacher and the teacher herself was having issues with the bookstore on returning the online book. The following day we got the okay to return it. I come back to return it with all my previous papers and now with the print out of the teachers emails. The cashier then takes me back to David. Who again refuses my return because I don’t have the actual printed receipts that came in the box. Regardless of having the screenshot of the online receipt. He then tells me I can bring in a bank statement ( which to made me uncomfortable to show someone my bank information) I explained I can not do that I’m just trying to return this for my boyfriend while he is at work. I do not have access to his information. He shrugged at me and I left again unhappy. David who seems to be a manager really lacks in communication and customer service skills. With all the information I had he really wouldn’t help me find a solution! My boyfriend and I came back the next day forcing him to have to miss work. Just to have David look at his bank statement for 2 seconds to be able to finally return the book!

K
Review №7

I wouldnt recommend the Delta bookstore to anybody. Not only can you find almost all of their books cheaper elsewhere, but you can get more back from selling them to chegg than Deltas buyback program. Everything else is heavily priced up. I feel bad for anybody forced to buy a book written buy the delta faculty because those books are usually heavily priced as well. You can really tell the college is worried about money and profit. Im not even going to start about the online services either.

Ni
Review №8

The individual on the phone was quite friendly

Ma
Review №9

Some of the staff werent very helpful and were kinda rude but the rest of the staff were very pleasant. Everything was organized and looked nice. The only thing is if you are paying with anything but financial aid then get your materials and books elsewhere. It will definitely be alot cheaper.

Gr
Review №10

Its a great place to get what you need for study and the staff is super helpful and nice.Prices or a tad high but whats to be expected about college textbooks. Overall 9/10 on everything but book prices.

Ca
Review №11

They are always willing to help. The person that helped me that day didnt seem too happy to help, which was unusual for Delta. I looked past it, we all have bad days. I guess that was hers. Overall, always a great experience with Delta

Lo
Review №12

People are helpful book books cost too much, buy online If You can...or get ebook

Ma
Review №13

The prices are a bit high here so I dont recommend getting anything other that books here. They only had two types of laptop computers and no printers. Im giving 3 stars because the staff are wonderful.

Ma
Review №14

The staff is really helpful! Awesome people.

Cl
Review №15

Depending on the class, they almost always have my books in stock. The other items, such as headphones and sweaters, are a bit pricey, but other than that, I have a good experience here. 4/5

Ka
Review №16

The staff are always willing to help find the books I need. Thank you!

D
Review №17

Friendly staff, store is easy to navigate.

Ka
Review №18

Good, but could use a little more lively people.

ha
Review №19

Great helpful people!

Ay
Review №20

Highway robbery. Very bastardish.

R
Review №21

Very helpful staff.

ja
Review №22

Terrible place overpriced with bad policys (Dan) is the worst

co
Review №23

Convenient and quick service

Ka
Review №24

Got all my books and supplies there

ma
Review №25

Great service, very helpful

Tr
Review №26

Very helpful staff

kr
Review №27

Great college

Ha
Review №28

Love it!

Be
Review №29

Convenient

Information
5 Photos
29 Comments
Rating
  • Address:Bay City, MI 48706, United States
  • Site:http://bookstore.delta.edu/
  • Phone:+1 989-686-9030
Categories
  • Book store
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations