user
M & R Auto Repair Inc
3690 S Huron Rd #2023, Bay City, MI 48706, United States
Appearance
M & R Auto Repair Inc
Comments
Je
Review №1

Guys are always super nice, they always diagnose the problem correctly with reasonable prices. They will always get my business even if I have to wait a couple days because they are so busy but for good reasons they are trusted with all my vehicles.

Me
Review №2

They got the job done well. Customer service could use a boost but all in all good experience.

Te
Review №3

These guys are absolutely amazing! They took the time to help my son with his car battery issue immediately without hesitation. They have gone the extra mile for my father and family. Cant thank them enough.

Ja
Review №4

Always honest and upfront, which is rare. I have had issues with them, but it ended up being my fault. Very respectful.

Ja
Review №5

Best place to get your car fix.

Ni
Review №6

They do good work and are very accommodating toy schedule

To
Review №7

I brought my car into M&R with a slew of problems and Mike was very informative about what was wrong with my car and what it would take to fix it. My car drives wonderfully after the repairs here.

GT
Review №8

Ran into a problem on 75 southbound. Stopped at the mobile gas at Beaver Rd and was recommended to M & R. Mike saw I was in a jam, got me in, fixed and back on the road within the hour. They are reliable, honest, reasonable. Thanks to the mechanic also for hooking the trailer back up and all the advice from everyone. Very much appreciated. God Bless.

D
Review №9

I had a couple issues, but Mark helped and now im 100% happier. My gratitude for professional service. Thank you M and R auto for listening and fixing my vehicle. 5 star people and business for honoring there work. Thank you.

Ti
Review №10

These guy ROCK...!!! Fast great work. Fixed my truck when 2 other places couldnt & wouldnt... Will return...

Fa
Review №11

Quick service, respectful staff and fair pricing. They stand behind all work done on my truck but still issue free. 👍🏼👍🏼

d
Review №12

I thank M and R auto and Mark, for hearing my issue and for making it right. My deepest respect for honoring there work and service..5 star people and service. Thank you Mark. I recommend this business for there honest service and repairs.

SC
Review №13

The whole staff at M & R Auto Repair is great. They are very helpful and knowledgeable about servicing vehicles. I highly recommend them to everyone . M & r auto repair will always earn my business, because i can trust them that they will get the job done right the first time and for a great price. Thanks again to all the staff for all that you do.

Da
Review №14

A guy named mike answered the phone talked Me through, what the problems could be that I had going on and didn’t talk down to me. So By the end of the conversation I knew a idea of what I was getting into, after talking to 3 other shops I decided to go with M&R and after the quotes i got from everybody from over the phone. Everyone said it would be $600 min and mike said it could be up to $600 + but I could be a $60 part + labor no other place said that...! Long story short, I felt like they were the most honest and that’s why I went with them!!!I trust M&R auto over anyone!!!!!!!!P.s I got my truck fixed for $260 vs $600+ and very thankful they didn’t take advantage of me!

Am
Review №15

I was very disappointed in the service I was provided. The end of July I dropped my car off all day and upon returning was told it would be over a $300 part and they needed to order it so to come back the next week. Paid a $200 deposit. When I returned and the part was replaced they noticed it didn’t match up to the original, so they told me they would check into it, after 3 weeks not hearing anything I called back and they said it was on back order and should be here after Labor Day. I returned after Labor Day and after having my car all day they called to tell me that someone read the VIN number wrong and the part I actually needed was only a $36 part, but they couldn’t have it until tomorrow so I would need to come back, but it would be a quick repair, about 5 min, I could stop in any time, no need to drop my car off. When I returned at my earliest convenience, the person I had been dealing with was upset that I hadn’t called first, when he asked for my keys I asked if we could go over the charges first, and he said “I don’t have time right now” About 10 min later he told me I owed him almost $90, when questioned he replied that the original receipt didn’t include the $70 diagnostic fee (also there was a charge for repairing wires to the rear windshield wipers that I noticed stopped working after they removed the back panel to fix my license plate the first visit) and it would’ve been more but they were nice and didn’t charge me for the $16 restocking fee every time THEY ordered the wrong part. When asked for compensation for driving out there 3 times for no reason, wasting my gas and wasting my mom’s time and gas for picking me up every time for their mistake, only then did he decrease it by $40. I was thankful and I said thank you, he didn’t say have a good day or anything just put my keys on the counter and walked away after taking my money. Very disappointed in the the customer service. Something that should’ve taken two days took over 2 months!

Ja
Review №16

Had some car issues last month and and they were very helpful! They talked me through the issue and was able to help me understand what was wrong and help me fix the issue without costing an arm and a leg. THANKS!

Pa
Review №17

I always take all my vehicles to M&R Auto Repair. The staff is very friendly and knowledgeable! They get the job done right, the first time its there. I highly recommend them!!

Me
Review №18

They are AWESOME!!

Jo
Review №19

Excellent results

La
Review №20

Easy to get to! Clean shop area...

Me
Review №21

Theyve fixed my truck and still do when it needs a repair done

Ke
Review №22

Best auto shop in town

Ch
Review №23

Very rude. Took my car in to get fixed over 2 months ago just got it back Friday still not fixed! Car had to be towed home due to them seizing my motor up too! They cost me a lot of money bcuz of this!

Br
Review №24

Took my truck in for an alignment, and they went above and beyond. They fixed my bent backer plate, and checked my brakes while they were in there. Extremely polite, and fit me in next day.

Co
Review №25

The employees are rude, they overcharged me. They charged me twice as well. Awful experience and would recommend a four year old with a hammer before Id ever suggest m&r.

Pa
Review №26

Brought my jeep in for an oil change and battery replacement, was done in a timely manner.

Ka
Review №27

Excellent service and good prices, very honest

Ki
Review №28

Took my car in and they did a great job on fixing it litterly took them almost 2 weeks to get the job done and yes very rude people

Gr
Review №29

Amazing customer service

Mi
Review №30

This is the place!!! Excellent staff! Got my sons truck fixed well below the estimate !! A+++

Br
Review №31

They found and fixed the diesel engine problem on my gmc one ton very professionaly.

Sk
Review №32

Always quick and friendly. Couldnt ask for better!

Me
Review №33

Great Auto Mechanics

Ed
Review №34

Took one of our vehicles to M&R for heating and poor gas mileage issues they found the problem and had it fixed the same day. Thank you

Ja
Review №35

Great work at a great price

Gr
Review №36

Always reliable and honest

Jo
Review №37

Great place

Pe
Review №38

Great service!

AN
Review №39

Great Place!!

ka
Review №40

Rude people!

Hu
Review №41

Great!!

Information
12 Photos
41 Comments
4.4 Rating
  • Address:3690 S Huron Rd #2023, Bay City, MI 48706, United States
  • Site:http://mrautorepairinc.com/
  • Phone:+1 989-671-0990
Categories
  • Auto repair shop
  • Auto electrical service
  • Brake shop
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations