They usually have what I need. But dont shop there often enough to have a road map as to where items are. You have to ask for help. And, they will help you. But, you have to ask.

Great little store! I found 3 out of 4 items I needed. Staff was helpful. Parking isnt too bad. Only issue was their blades section was disorganized with everything lumped in a pile on the floor of the case. Could not find the correct multitool blades. They have a good selection of Sawzall blades though!

The young guys were not helpful. There were three of them.behind the counter watching a computer screen and basically ignoring myself and another customer and his daughter. Rude and poor customer service.

Good people. Lots of stock. Hard to get around this older store.

Great place. Absolutely love it. Still feels like an old school hardware store from way back in the day. Conveniently located on highland just off of several neighborhoods. Highly recommend locally owned place where you can get real assistance not like the big box stores.

Hey guys if out and about in Baton Rouge. Stop by Highland Hardware to pick up your supply.Great inventory and Great Service with very a friendly staff.Enjoy your Summer!

Great place to shop for supplies

Waiting for 20 mins then told me give him a few minutes never going back

For when you just need a handful of fasteners or an order of crickets, this is the place. Actually, theres a lot to like about this place, and I should probably shop here more often. They have a wide range of services that most big box stores wont have like sharpening your lawnmower blades and fixing window screens. The selection is impressive considering the stores size, but its not as comprehensive for some items. Still, from paint to plumbing, gardens to galvanized nails, youll be able to find it. Another solid perk of this store is the knowledgeable staff on hand that are not shy about asking if you need some help. If you dont mind paying a bit extra to support local business and get good service, give this a try. The younger guys are are usually on point, but sometimes theyre a little distracted by shop banter or a little less than enthusiastic. I dont want to knock them though, theyre way more reliable and consistent than the major retail hardware stores.

Was able to get keys made. Very busy local store..

Well stocked and fair prices. Some of the staff are rude.

I have been a neighbor to Highland Hardware since 1999. Back in the day, you could go into the store and find older gentlemen working there who knew exactly what you needed and were willing to help - most were retirees who had worked in the trades. Now, a younger group has been hired and dont seem to want to be bothered much as it may interfere with their playing on the phone or actually require them to leave their stool to help. The customer service has been declining over the past year and really has hit rock bottom during the pandemic - they do not want to help out anyone who is high risk. If you cannot get into the store, they dont care if they have your business or not. The store itself is wonderful and fully stocked - an important part of our neighborhood however, Mr. Grant needs to re-evaluate who he has representing him at the front.

One of the last - everything in one place - best stores left.

Zero mask wearing by staff or customers...it’s a global pandemic, just do your part. Sign on the door said “no mask no service”, clearly zero enforcement. This is too important to be lazy about. Will never shop here again.

They can always help me find the thingy Im hunting or something that will work. They provide the knowledge and service I can not get at a big store.

Wanted to support a local business, but after giving them a few tries, Ill stick to Lowes from now on. Rude employees always seem to be way more concerned with their own conversations to offer help, acknowledge customers, or even ring you up

They’re not rude, but they are a decimal of a millimeter before rude. The go out of their way to make sure no one can mistake them for polite people.

I recently hung my Christmas lights up and discovered I only had a female end of the lights available to run an extension cord to. I went all over town looking for a male to male extension cord and nobody had one or knew what I was talking about. I went to Highland Hardware on a whim and got some of the best customer service Ive ever received. The employee personally wired me the extension cord and put an adapter on it for me. Will always go back here because of how awesome I was treated.

My favorite hardware store kind of reminds me of the old days

Fantastic local hardware store with open bin parts for when you need to find that certain bolt. Also has a full paint, garden and lumber yard. Beats the chains on service and knowledge every time!!

Always have exactly what Im looking for. Great staff!

Awesome little ACE Hardware. Jam packed with just about everything the handyman needs. Convenient for when in that area. Its a good ride to get to the big box stores from around there. So 5 stars.

Love a hardware store who has people who can fix things. Wow! Not common in 2019. Also has people who know the right things to recommend.

Tanaka weedeater buyers remorse. Bad clutch 3 months after purchase. Common issue apparently.

Only place I ever go to get keys made. They have very good pleated air condition filters at a very low price. Also they stock cleaning supplies that you really cant find any where else. Very large plumbing parts section. Very knowledgeable and friendly staff.

Always has what you need! Very friendly staff also!

Wouldn’t stay open 30 extra seconds to sell me a lightbulb. Knew what size I required, no questions, no help needed. Just needed to grab it off the shelf and checkout. They locked the outside gate. Until this I had only positive experiences. This guys name was Thomas. Sounded very young on the phone...

Reminds me of old Tobias Gas Hardware store on North Street. Lots of stuff you cant find anywhere else.

Excellent

Small place, convenient for a quick run when I need something, not the friendliest bunch. Just so so.

They have so much stuff! Every time i go there thinking its a long shot that we can find a part they have it. They have lawnmower parts and home improvement/ repair supplies and Ive never been dissapointed.

Excellent service. Lots of resources. The older gentleman who has worked there for as long as I can remember, is always quick to help me find exactly what I need

A local businesses that has been here for years. I buy local whenever I can, they need our support!🌞👍

I dropped off a blower to get serviced in February of 2018. It was communicated that two weeks were needed for the work. I called to follow up after three weeks went by without hearing from the small engine group. I was told that a ticket for my equipment didnt exist and they would call me back. After not hearing back for another two weeks I called and got the same response. After this phone call I went and got the blower. No work had been done on it in roughly two months. I was not charged.

Small looking store that is actually pretty big inside. An ace hardware that is helpful and has lots of oddments

Friendly service

Great place to get some of those hard to find items. Can be a little pricey but their super knowledgable staff makes it worthwhile.

Very nice atmosphere for a local hardware they have pretty much everything and well give you help

The gentleman assisted me as soon as I walked through the door. Found the part I needed and explained how to attach it to the toilet. I freakin love this place. No reason to ever go anywhere else for hardware or advice. Thank you guys so much.

Small neighborhood hardware store. Nice people.

Awesome hardware store. They are packed floor to ceiling with everything you may need.

Stores like these are getting lost to the beat of multinational conglomerate stores every second of every day and its truly a shame.Everyone in the building, working or otherwise are entirely enthralled to help and be helped with whatever questions pop up.You just dont see that sense of community in those other places these days. Not to mention they actually carry *quality* options for any quandary as well as a smaller selection of the abhorrent cheapest, made to be broken equivalent in case the shopper is really bent on needing to get an option which just wont last (and then show you that price-wise, theres absolutely no reason to ever actually buy those in lieu of qualify products...).Its also my defacto stop for every awkward and/or obscure tool/item because those other guys only ever carry the least common denominator of tools anyway.We really need to embrace these places and encourage the premises of yesteryear before we simply lose them to faceless makeshift generic junk stores.

Eclectic store with many different rooms and huge selection as well as friendly, helpful well staffed staff.

Always helpful folks there. Found the star bits I needed.

Went here about a month ago, just to buy a simple pipe adapter. First time there and the group of kids in the front counter had no interest in helping me. Im used to going to these hardware stores over home depot just for their knowledge and willingness to help. They were to busy cursing and telling obscene stories that young kids couldnt hear. May have just been a bad experience from reading other reviews. However, I wont go back to them.

Great locally owned business. Lots of great finds in a small space.

Convenient, well-stocked, neighborhood hardware. Knowledgeable sales people give excellent service. For a handyman, this place is so very much better than a big box store.

Gotta love this place

Very nice place. small but have a huge variety of stock. the clerk there is nice and helpful.

Asked employee if they had an adapter for galvanized pipe, he looked for maybe 3 seconds then just walked off and started in a conversation at the register about cars. Was a painful experience from start to finish.

Always friendly and helpful. Shop local!

Everyone is very helpful and fast! Im always in and out with everything I need.

Pretty okay small not that much stock

Great local place to get Hardware items and its local in my neighborhood

Love shopping here. They seem to have just what I need in a hurry and so close to home.

These guys are awesome.

Somehow they always have what I need when the big stores dont.

Great been there probably 40 yrs

Top notch customer service

A bit cramped but still a great for your hardware needs.

Convenient neighborhood hardware store.

Great hardware store, staff is knowledgable and helpful

Excellent service from parts department finding parts for old Yazoo lawn mower.

Dark. Somewhat helpful

My go to hardware store! Skip the big box store and get personalized, 1:1 assistance!

Compintant in repairs of gardening and lawn equipment...

Lots of stuff! Very helpful guys!

Great Customer Service 😉

I work there Im Rocky and I know ware everything is

I come there a lot when workingBenin that neighborhood . Smaller selection but I can usually get by with their selection

Could be friendlier

Very personal locally-owned has about anything you need

Very helpful and knowledgeable

Excellent!

Very good

Convenient

Good place

Not good

Helpful as always!!!

Lots of lawnmower parts