After shopping here for 2 to 3 years I have noticed a big decline in their customer service, hospitality, as well as their willingness to help customers to make sure that they are getting exactly what they need. I recently decided to use their ready to press sublimation transfers after being told by the male owner that they could be used for any fabric as well as color. Turns out that was not true. In addition, in my email I included that it was being printed on a black shirt, lastly their website says nothing in the instructions about needing additional material for sublimation on dark colors. Knowing that there are many different methods of pressing on cotton as well as darks. I was very unpleased that they totally ignored me in-store in my face. I loved them when they were more about making sure customers had exactly what they needed. I, as well as, many of my fellow crafters no longer urge to shop with them like we used to.
Very well organized, big variety of things, wonderful stuff 👌
Love it here!! They have everything I need at an amazing price!!
Great store, reasonable prices and friendly staff.
I love shopping at M&M Vinyl & More! I live very close to three other places where I can get materials from for my crafting business. However, I choose to drive to M&M because of their selection, prices and, most importantly, their staff. The owners are very nice people and the staff they have is amazing. I always have questions and theyre always there to help; doing so with a smile on their face. They even remember who I am and my name every time I go into the store. I love that small town service feel that I get when I go there. Keep up the great work! Shoutout to Christine for always helping me out and giving me advice. Thank you!
I absolutely love this place! Desiree, affectionately known as Des and her husband Eddie is always running around making sure that the store runs smoothly. Theyve become like a second family to me! At the beginning of the pandemic when they couldnt let anyone in the store, they offered curbside service and they never missed a beat. I can not thank them enough for that because my small business never missed a beat. Let me brag about the staff.....They are ALWAYS friendly and very helpful. This is definitely my one stop shop. Stop in and tell them Cossandra sent you!
This is a great place. The nicest people work there! I am new to this and they took their time and made sure that I knew what to do when I left.
I have shopped here several times and have never been too impressed with their customer service. This time I felt that I was being watched while shopping and noticed I was. The employee said that they were checking to see if vinyl needed to be restocked but proceeded to go and sit behind a computer. Needless to say I will spend my hard earned money elsewhere.
I love this place! I don’t make stuff but someone told me about this store for buying blank shirts to have someone else make stuff, and I’m so glad they did. Great products and great service!
Have all the material you need just no way to look at it no showrooms
I love getting my supplies here! Everyone Ive come in contact with was very professional and polite! And the store is well organized and easy to shop!
Awesome love the atmosphere. Wonderful customer services. Way cheaper then other places even if u pay for shipping. One of my package gotten lost. In the mail, the owners husband to delivery personally to my house with my second order that I placed a few after that order
I really don’t think I will be visiting this vinyl store anymore. I have been a loyal customer and I hate to walk in and deal with the blonde. She always have an attitude. Today made my last visit. I asked will they get the sweatshirts for sublimation in again. She responds we never had that. Sweatshirts is made of cotton. I said ok and she was walking away from me talking. I will politely take my coins somewhere else. They will lose a lot of business because of her. I’m sorry for spending the thousands with them in the past. I think most of her attitude comes from her going through the change. I think there is medicine to help balance that. Today was the last day she holler and disrespect me.
I can’t stress how much I LOVE this place! Everyone is so helpful and nice! Whether you buy one item or 20 items, you get the same attention and great customer service!
We own a small business and usually purchase all of our items from this store. The staff has always been friendly, with the exception of today. I arrived to pick up my items and my newborn had fallen asleep in the car. I didnt see their usual sign outside that directs you to call for a pickup so I called the store and asked if someone could bring my items since my baby had fallen asleep. The young gentleman said sure no problem, and that he would bring them right out. About a minute later, the door opens and a lady with blonde hair in full attitude walks up to my car. Before I could mutter thank you and explain my daughter had fallen asleep, she rudely puts her hand up, cuts me off and says ok, ok, I do not appreciate or like rude customer service to someone I am patronizing. If it was that big of a deal, I could have just been told on the phone that they were unable to bring the items. It was literally 5 steps from the door. Not good business practice M&M!
I ABSOLUTELY LOVE THIS PLACE! The first time I called and asked a question, one of the owners took my order and allowed me to pick it up later. The next week I visited the store during opening hours and they’ve been like family since. Very friendly and knowledgeable staff and Great prices. They’re always there to welcome you in and show you what they have new. I just love them.
I am literally here EVERYDAY! The service is amazing they have a wide variety of options and I love it! I’ve never been inside due to them doing on curbside because of covid but I cannot wait until I can see all the options!
My daughter goes here all the time!
I have used M&M for all my vinyl and supplies for about a year. The owners and their staff go above and beyond to make sure you get what you are looking for. They are always friendly and helpful. They definitely have a loyal customer in me!
If you are looking for a place to purchase vinyl and or vinyl blanks with friendly service and affordable prices you found it. I felt like a kid in a candy store they have any and every kind of vinyl you could want including printed! I have a small home based business so I am frequently in situations that I need to pick up an extra blank or vinyl and the prices are fair enough for me to actually make a profit which is more than I can say for other shops similar to this one. They also carry items and materials for embroidery! If I could rate them higher I would this is the best choice for your craft or small business needs in the East Baton Rouge, Ascension, Livingston, Ibberville, and West Baton Rouge Parishes hands down!
Love this place. I live about 25 minutes away but I trek to Industrialplex because M&M Vinyl always has what I need and I can count on them being very helpful for any project I am working on.
Love this place. Provides lots of exciting options to market your products or ideas. Desiree is full of bright ideas to assist you in achieving your goals. Great place to go for personalizing gifts for others including baby, birthday, graduation and so much more.
I’ve been buying my material from M&M for about a year now and i LOVE them.The store atmosphere is AWESOME and they ALWAYS make me feel like family when i go.Their Services is THE BEST and they will go above and beyond to help you with whatever you need.
Don’t go in here, it’s a trap! You’ll go in for “just one thing” and walk out, dazed and confused, having spent more money than you planned!On a serious note, I googled “places to buy vinyl” and found this store. I’m so glad I dropped by! The girl behind the counter was the most helpful and polite customer service person I’ve ever met, and the prices were extremely reasonable. I will be back!
Desiree is amazing and anytime I need something she always finds it for me! I would recommend this place to anyone that crafts! The selection is amazing, it’s always neat and the staff is hands some of the nicest people I’ve ever met!
I love love love this shop! The owners and their employees are all wonderful
Great selection
Cozy and well run, I do like this place.
Love this place. The staff is so helpful. Always great customer service.
My sister recommended them to me I went to pick out something for my granddaughter and it wasnt the right thing so I was able to bring it back without any problems and the young lady at the register even help me find what I was looking for she was very very nice and very sweet I love them
Quick and easy. Car delivery!
They have a great selection of vinyl and tees, any color and good quality
Friendly service and nice products
Loved the vinals. Great selection.
I just love the store owner and Mr Todd,. It is a always a great shopping experience everytime I go there (which is A LOT). the prices are great and she has a lot to offer now
Love this place ❤
Love this placeEveryone is the sweetest as soon as you walk in the door all u see is SmilesVery helpful. ~ Donna Shields
Local, friendly and helpful...my three criteria for shopping!
Curbside pick up was fast and efficient.
I LOVE ❤️ this store. GREAT variety of vinyl, and more. 😍
Curbside only but you cant beat the prices!
I LOVE this store!! Great selection, and great people that are always so friendly and helpful with whatever you need.
I am a beginner in crafts...I didnt get the ladys name with that Naturally Curly Beautiful Hair BUT This store is a blessing...and offer help a call away! THANKS M&M
Love this place!!! The owner and staff is very friendly and helpful. The store is just beautiful😊
Amazing people and store.
Very organized and well stocked. Friendly and helpful staff!
Great selection of vinyl, shirts, quality mugs. Great help there. Give it a try!
Always have what I need and more. HTV. BASEBALL TEES
I love that everything is hands on! Very helpful and friendly staff!
So organized!! So much different vinyl to buy!!
Superb service, friendly staff. Saturday shopping the best.
Great friendly staff and Great Prices
Not very friendly. If you dont go in looking like money, they do not have time for you. Sorry! Wont be back.
Great stuff and great customer service.
Friendly staff. Responsible prices!
Very helpful and friendly staff
My wife loves this place
Amazing staff and ownership
Always kind and helpful!!!
Very organized, friendly &kind
My fav supply store
Knowledgeable and friendly!
Great selection of vinyl.
Love this place
Great prices and people
Favorite last min stop
Lady to help had an attitude and snooty.
Love the variety and selection
Good vinyl
They have everything u need
Awesome selection!
Great product
Love Love Love them
Lots of product
Love it!!!!