Wonderful store! Except, The person helping me and my sister was pretty rude. When we went to check out, they were quiet and barely said anything. This happened twice before. With the same worker. Even when I was polite, they were not. Just completely silent. o_O

BoxLunch is a great store. Everything inside it is great, although there was some merchandise that was damaged and yet still left out to be sold. I bought one because I dont mind a damaged box but yeah. My one star is because of the employee working that day. They may have been tired which I understand but this was my second time in the store with the same employee and they acted the same each time. They saw me at the register both times and waited a while before they came to check me out. They spoke minimally and in a monotone voice and seemed irritated with me like I had done something. Im a very quiet person and I was very polite so I didnt understand this behavior at all. Im not a Karen and I wasnt rude. I said thank you multiple times and they were silent. I hope their behavior wasnt directed at me. I feel bad if they were having a bad day both times but it was off-putting and it makes me feel anxious about going back into the store.

This store is amazing and the staff is so friendly and helpful. I love everything about this store because it is so diverse from Disney, hello kitty, Star Wars or Mandalorian, to the office and friends merchandise. And I just love the new line of items coming out with more hello kitty. This is such a great gift store and has anime items for Naruto and avatar fans out there. This is hands down my favorite store. The prices are reasonable and you earn rewards and also box lunch coupons for really good discounts. If I could give this store 10 stars I would, it just makes me happy just going in the store.

I dont mean to be a Karen, but this lady working the door waited until after I was waiting 10 minutes outside the store in line to tell me I couldnt walk in with food. The 10 minutes I waited, she was hiding behind a table texting on her phone. She said that I could place my open food down on the floor behind a nasty door if I wanted to enter their store. Other stores in the mall just told me not to eat while I was in the store, which is perfectly acceptable. So I just took my pretzel bites and went elsewhere.