I went there to try on dresses to possibly find my dream dress. There was one dress that i wanted to try on but it didn’t come in my size. I’m not sure why they don’t have large sizes so they everyone is able to try on all dresses. The staff wasn’t welcoming. The attendant didn’t help put on the dresses. I tried on dresses for the hell of it but I wouldn’t recommend this place to anyone unless you’re into poor service and the lack of help.
Super sweet and caring. Made my experience with it. Absolutely loved the environment and how helpful the ladies there are. I couldn’t be happier with the help I was given to find my dream dress. And I loved the fact that they got to know me and what I wanted for my wedding to be able to give me exactly what I wanted in my dress. Would recommend this place to anyone getting married. 100/10 for me loved my entire experience it was beyond what I imagined. Definitely can’t wait to get my dress in. Thank y’all again for helping me find my dream dress !
I found this place to be very unprofessional. I found this boutique while searching for a specific dress. I called them and they said they had it. I booked an appointment and drove over an hour for this specific dress. They called and confirmed my appointment the day before. Once I got there they were not very welcoming and seemed like they didn’t want us to be there. They walked us upstairs and told us we could look around at the dresses. I told them that I had called for this specific dress and was told they were going to get it for me to try on. After a few minutes they returned and said the dress had been sold off of the rack. This broke my heart, I tried on a few other dresses because I didn’t want the trip to be useless. At the end of the appointment they told me that they could call and get the dress that I wanted shipped for me to try on at a later date. I went home in tears but hopeful they would get the dress in. They told me I would have to pay $50-$100 to get it shipped in. I didn’t understand that but I really wanted the dress so I was willing to do that. They then said I wouldn’t have to pay to have the dress sent in but it would not come in the size or color that I wanted. I booked another appointment for when they said the dress would be in. I got suspicious when they didn’t call the day before to confirm the appointment like before. I called them and they said they still didn’t have the dress in. I almost made another blank trip. This broke my heart again. Luckily I found the dress at Pearl’s Place in New Orleans. They are great at Pearl’s Place & very professional. I would not recommend bridal boutique to anyone. SHOP PEARL’S PLACE, NEW ORLEANS.
I was able to purchase a wedding dress that was exactly what I was looking for in a dress, very good quality/expensive looking, while also extremely affordable! They have a great selection of “off the rack” dresses & are willing to drop prices on many of their dresses to help fit your budget! Definitely give them a try!!
Great people and so accommodating. Love this place
I loved the atmosphere!!! The ladies are very attentive and helpful!!!
I had the most fantastic experience at The Bridal Boutique from the moment I walked in the shop. Upon entrance, you can see the variety of style and unique dresses. My personal consultant was Alicia, and she listened to what I was envisioning. She walked me to a rack of dresses matching the style I was talking about and we decided on the lace, beading, neckline, etc. We pulled 6 dresses to start. We narrowed it down to a top 2 and she even tried combining the differences into 1 dress. I absolutely loved her, her enthusiasm, and her eye. Everyone at The Bridal Boutique is kind and helpful.
Absolutely wonderful experience here! Alicia was so helpful and made me feel special. She was so willing to help with anything and knew exactly which dresses to pull. She gave great advice and helped me along the process. Their selection is unreal and they have a ton of designers that you can’t find at any other salon in the state! I didn’t expect to find a dress when I went in, but ended up buying one that day because the whole process was so awesome!
Nice and clean, knowledgeable workers.
Super sweet and caring customer service reps at this place! You get that personal, one on one experience here with someone who obviously takes pride in what they do and helping others. I came with my sister to dress shop for her wedding day and she said YES to the dress!! I highly recommend coming here for your wedding day needs!
They were so sweet and very helpful. I ended up finding my dress here 🥰
I am a Wedding Coordinator here in the baton Rouge Area. Bridal Boutique is an outstanding bridal shop. They accommodate my brides and brides maids for a size 0-30.I have never had any problems with accommodating any of my bridesmaids nor brides due to them being small or plus size. My daughter purchased her bridal gown there as well as her bridesmaids dresses everything was on point. I have some pictures of a couple of her brides maids that were plus size.Everything was beautiful .They accommodated us with everything. Services was awesome.Thanks Bridal Boutique 😘
Put a dress on layaway for homecoming and then homecoming got cancelled due to.covid and now they wont return any of my money. And to mention they took my money before having me sign the paper and never said anything about no refund. That is stealing. Will be taking this business to court.
Consultant was amazing. Was overwhelmed by how many dresses they had which also made it very exciting. Unfortunately as a plus size it was hard to fit into the sample sizes they had. It was my first wedding dress experience and made me very nervous for future shopping trips. Overall wonderful selection, kind employees and beautiful store just not as plus size friendly as others I visited. Also hated that I couldnt take pictures and was unable to Skype with my mother-in-law to enjoy my first dress appointment.
This place always has the right dress! I have always gotten my homecoming and prom dresses from here and will for sure be getting my dresses for sorority formals and semi’s from here as well because i always leave happy and feeling beautiful. They always have a perfect variety of colors and types of dresses such as flowy and fitted. Thank you bridal boutique for always having my back with such stunning dresses. Also I have never had a problem with the service! Everyone there is so nice and helpful.
Went to Bridal boutique today on a whim. I was helped very enthusiastically by Alicia. I told her what I was looking for and she pulled about six dresses for me to try. After trying she left the room and brought me two that she had picked for me in her mind when I walked in the door! I fell in love and will be ordering asap!! Considering I walked in without an appointment....I am amazed how wonderfully I was treated! I cant recommend this boutique enough. Being a 54 year old widow shopping for a dress for a second wedding....I never expected to be treated like a real bride. Exceeded all expectations!!
We drove from Houston to get a particular bridal gown. Everyone we met was so nice and helpful. And although my daughter had her heart set on this one particular gown ( which we bought), they had a lot of other gorgeous dresses and accessories, shoes included. I highly recommend this place!
When you find your wedding gown on your lunch break one time, thats really good luck. But what do you call it when you go back to the same store for your second wedding years later and you find the dress on your lunch break again??? Ms. Rose helped me to find my gown in less than an hour. In fact, it was the first dress that she pulled. She listened and knew exactly what I wanted and needed. This boutique has a huge selection of dresses and an amazing staff to help you get everything together in record time...I love and recommend this store!
Incredible service and so many options!
My experience was pleasant enough, I did find my dress and although I didnt plan on it, I was convinced with promises and I ended up buying it and straight off the wrack, i paid in full and took the dress home.I was promised dry cleaning for my dress sense it was off the wrack. When I called today to check on it and schedule to get it done and was told no, they dont offer it and willing to just steam the dress, and sense i took it home and paid in full its a final sale although I didnt say anything about giving it back.Now I have to find a trusted place and pay extra to get it clean, something that was promised that will not happen when i got it. Any promise they make, get it in writing otherwise it will Not happen.
I made an appointment on a Saturday and had the best experience! Alicia was SO helpful. Initially, my appointment was for a bridal dress session, but I also wanted to look at bridesmaid dresses and she was more than willing to help me and my crew! We spent a total of about two hours and she was so patient with us from the beginning to the end. I was able to find the dress of my dreams! I cant wait to wear on our big day. Thanks so much Alicia! I would totally recommend this business to all.
I’ve worked with the amazing dedicated owner of this amazing boutique for years and her level of service and product offerings remain the BEST!! My niece had the most exquisite dress at her huge NOLA and the most gorgeous bridal pics thanks to Marie And staff!!! Highly recommend
I had an AMAZING time while picking out my dress along with my bridesmaids dresses with Alicia and Hannah. They were INCREDIBLY AWESOME & SO SO HELPFUL. Although I’m only giving two stars, there was three other times I went while Hannah and Alicia were on vacation, Anna and one of the other girls were not so much helpful. They did not do a single thing I asked nor were the slightest bit of help. Other than that, I HIGHLY recommend asking for Alicia and Hannah! They were the sweetest and very, VERY KNOWLEDGEABLE 💙
Cute shop with GREAT customer service. Ordered 6 Morilee bridesmaid dresses(AB11) in Rosewood. Best of 7 locations visited in Houston and Baton Rouge. Thank you so much !
Nice place for gatherings. It has great food and drinks.
I was so not looking forward to finding a dress for my sisters wedding. But Hannah made this experience unforgettable. She was so positive, lively, and easy to talk. I was so happy when I finally found a dress that looked good on me!
Where do I start? Alicia was so helpful and patient while helping me find the perfect dress (that I believe to have been made just for me). The funny part about finding my dress was that I had previously looked at the dress by myself and stated to myself that it was HIDEOUS. However, that was one of the dresses Alicia picked for me. Once I tried it on and saw myself in the “Spotlight” with the dress on I screamed because that was my dress it was perfect and it wasn’t HIDEOUS anymore! I SAID YESSSSSS A MILLION TIMES TO MY DRESS THANKS TO ALICIA!!! It was actually just what I was looking for, and she made that happen for me because I would not have never ever in a million years tried that dress on if it wasn’t for Alicia. She is simply AMAZING! Alicia even helped me pick out the perfect dress for my girls (bridesmaids). I was so nervous because I thought that I would never find their dresses, but like I said Alicia went above and beyond to make that happen for me. She put the excitement back into my wedding planning. If you want impeccable service and patience than you should definitely visit Bridal Boutique and ask for Alicia because she is simply AMAZING and great at what she does! THANKS AGAIN ALICIA! SEE YOU SOON!!
I went to Bridal Boutique for my wedding gown and could not be more pleased with my experience!! I am kind of a picky bride to begin with and they were so helpful with me in terms of tailoring the dress to fit my vision for the wedding. When you go in, ask for Abigail, she is sweet and patient and really knows her stuff! 😁😁😁
Absolutely love Rachel! She has been a huge help since I began my wedding planning journey along with the other staff. They have all gone above and beyond and treated me and my bridesmaids like queens! So glad I chose to come here!
I had a great experience here! Everyone was so nice and my bridal consultant, Ashley was amazing. She pulled every dress I could have wanted and if I hadnt went with my dream dress, I still would have had plenty other beautiful choices. This shop had the biggest selection Ive ever seen with almost every designer you can think of and they carry the latest dresses too! Theres no need to make an appointment with another boutique, youll find your dress here! Ashley also helped me find the perfect veil, it looks like it was made for the dress which I didnt think was possible.Thanks for a magical day!
They were very nice, polite and very sweet. Also, extremely helpful in getting me the exact dress I wanted. Ill definitely recommend them to all of my friends and family. ❤️❤️❤️
I have had nothing but positive encounters with the staff at Bridal Boutique of Baton Rouge. My consultant, Marissa, has been so sweet and accommodating. Every request Ive made has been fulfilled. I have visited nearly every boutique in Baton Rouge, New Orleans AND Houston in search of the perfect gown and was very impressed with their selection. I highly recommend it.
Unfortunately, for such a lovely building and long-standing entity in our local bridal community, the tension within this business is far more remarkable than the gowns. I’m not sure what kind of issues they are dealing with internally, but it is overshadowing the experience of their guests. I’m not sure if they have stagnated as a company or if there are individual infected limbs needing to be cut off, but the place is fermenting in a stench of bigotry, resentment, and exhaustion. It either needs a facelift or entirely new faces; what a shame.
Loved my bridal attendant and they have an excellent selection of designers and styles. Only complaint at all is that there are a bit too many dresses so the racks are quite messy. Would definitely recommend though.
The selection can be overwhelming... they have SO many designers and dresses. This could be a one stop shop for most brides. My consultant was really delightful and the other staff had fun picking out dresses for me too! They really want you to have the dress that gives you the glow a bride should have in her dress.
I came here and they were having a trunk show this week, needless to say the husband and wife sales reps were annoying. I wasnt allowed to take pictures, the husband sales rep said, and I quote, because you can send your pictures to Chinese shops that will try to replicate the dress and send you back trash. WHAT? so instead of caring about the bride choosing her dress youre worried about Chinese shops? Also, the company has their dresses posted on their website, whos to say I wont just take that picture and send it to the Chinese shops? His logic was flawed. ALSO the bridal consultant did not hook/pin me into any dress. We were in the room that had a bunch of clips and she never even tried to make the dresses look good on me. She wasnt even trying to make me comfortable or attempt to make a sale. I wanted to honestly leave after trying on the first dress. The consultant didnt even try to do their whole spiel of, whens the wedding, where is it, whats your fiances name, nothing. SO BAD.
I was reluctant to go here after reading some of the reviews and I had already had a bad experience at a highly rated bridal shop earlier that day. So I wasnt expecting much as I walked in without an appointment just after 5pm on a Saturday, I really just wanted to see if they had a dress I saw online since they carry dresses by this designer. I was greeted by Rachel and even though I told her I just wanted to look around, she stepped up to help me. She pulled some dresses similar to what I was looking for and even a couple of the other ladies working helped out. They were even willing to stay open later so I could try more on. I was very impressed and will be going back soon to find my dress.
My experience was fantastic. Ms. Rose helped me out and found the perfect dress and veil for me. She seemed as aexcited as me when I put it all together and looked in the mirror.Big purchases make me nervous but I have no regrets because Ms Rose helped me find the dress and veil perfect for me . I cant wait to wear it at my wedding. I feel like a total princess in it.The veriety at the shop is great and pricing reasonable.
Thank you so much for helping me through the process of shopping for my wedding dress!! Emily is fantastic!! Super sweet and very helpful. Answered all my stupid questions and was patient as I tried on what felt like half the store. Awesome store!!!
Terrible customer service once sale made. Was told specific bridesmaid dresses came in color requested. Once they realized that they were incorrect, it required several days, calls, emails and a visit before they agreed to refund money. Also, we paid $200 “rush fee” for bridal dress turnaround and didn’t receive it until same week as the normal turnaround would have taken.
I had a great experience shopping at Bridal Bouquet! Ms. Rose and staff was awesome, I highly recommend this place; prices are reasonable and the dresses are beautiful thank you all for helping me find the DRESS!
Excellent shopping experience and wonderful staff!
The ladies were so helpful. They listened to what I wanted and I walked out with the exact dress I had in mind. I highly recommend Bridal Boutique
After shopping all day for a wedding dress I finally decided to go into this boutique..Best decision all day! The service was great and Cassie was a big help! Found my dress within 30 minutes!
I will never go to this place again and dont recommend shopping here at all. Unforeseen circumstances happened and I couldnt get my money back, understood I signed a contract, but I wasnt even allowed a store credit which is poor customer service. I wouldve happily taken a piece of jewelry, shoe, or something. Then the attitude of the employee I spoke with was very nasty as hell and she was very biggety. I wish I could hit like and respond to some of these brides cause the workers are nasty, However Cassie is a nice worker.
This shop is so very disappointing. Went shopping there and bought my sisters wedding dress there and went the other day to buy brides maids dresses. All of the dresses there are for thin people. I tried on two dresses and it’s so sad that they have none of the same options of dresses in plus size! And it only gets better. Not only am I going in blind and paying ($215) for a dress, but I also have to pay an additional $15 dollars for a lining fabric change(I’m not even mad about that) BUT..... I have to pay an ADDITIONAL $40 BECAUSE I AM IN A PLUS SIZE!!! Really discouraging and they are only interested In helping skinny people. So if you’re a plus size bride or brides maid, PLEASE do not even waste your time.
After seeing these reviews. I now know why the second time I went wasnt the most awesome experience I had, just like the first time when I came in and chose my dress with Katy. When I first went in tried on dresses, and even decided to purchase a dress Katy was awesome. She had the best customer service that a bride-to-be should receive for her big day. She treated every customer as if they were her only customer, took her time, and showed she cared about the best interest of the customer. She also greeted me when I first walked in. Before I met Katy I walked into that store and walked right out a week or two before that because I wasnt greeted when I walked in. Im surprised I even gave them a second chance. Luckily Katy was there because it seems if i was in the position like the other reviews, I would of walked out upset and with nothing.Few months later I came back to pick up my dress. I was greeted, but I asked for a receipt and she told me she couldnt give me a receipt cause I was paid out. One of their reps told me that I should of been getting emails, which I havent been. The other said they dont do emails. What felt like a grab your dress, your paid up and get out was what it was . She made me take a picture of how they keep track of Payments. But for professional reasons and as a current Manager (which customer service is our priority) why couldnt she just type up or write a receipt with a signature for everything Ive paid ? She kept asking me why I didnt have my receipt from the first time, well why dont you have any of my 5/6 receipts when I paid all the other times. You cant get flustered because your busy. You need to take care of each customer one at a time and give them all the same attention. I was too point where I took my bag and just left, didnt even want to ask about the lock that came with the dress and bag because I would of probably been told two different stories again. My wedding is out of town and I have to do it most on my own from a far, which Is why I need to keep everything I do handy. It seems as if they had no care in the world for each customers situation and for their customers big days (as I was watching a lady roll her eyes). Lastly, as excited as i was, just with that attitude, I will never recommend anyone to go there if they continue to give off the same morale for one of a womans most significant day of their life. This is based on my experience and as I read other reviews, Im not the only one. They need more people like Katy!
I went with my cousin for her fitting; there were no chairs in the fitting room or the area we waiting in upstairs, nothing in the fitting room to place her clothing on, neither was there anyplace yo hang our purses. The lady who helped us seemed annoyed that I would even ask about chairs or so much as a hook to hang things on. Displeased with my visit. But her gown is gorgeous!!
I was pregnant and looking for a dress. I am VERY difficult and they found the PERFECT DRESS FOR ME
In a friends wedding June 11, 2016....Bridal party went to get measured for our dresses....Never tried on a dress similar to the one we brought was told didnt have any in the store...they only did measurements...We were told dresses run small....So once the dresses came in they were huge...They dont do alterations....We had to go to Golden Needle to get them done which is an extra $60 on top of over $200 we spent for our dress....I think they should have compensate us some how which was their error....never again
I walked in with a friend who is getting married, We were not greeted, even though I smiled and gave a friendly smile. I have worked in retail numerous times I am fully aware of how you are supposed to treat your customers, If you cant give a basic greeting something is seriously wrong. The tension was so thick you could cut a chunk of it with a knife. I asked my friend did she notice something weird she told me that the consultant she spoke with previously was out that day, and she was the only kindness she has encountered at the boutique I felt very uncomfortable because not one of those ladies ever asked if we needed help and they all glared at us as though we were contagious diseases. They continued to whisper and stand around. I did not make a fuss in the store because I didnt want to set the bride off. Before we left my friend walked up to the counter, politely introduced herself and asked if she could leave a message for the consultant that was out that day. One of the ladies took down her info and that was it, no farewell no did you find everything ok? nothing. I talked with my friend after we left the boutique and advised her against ever returning to The Bridal Boutique. We instead used Alfred angelo, best decision we could have made. To this very day I steer Every bride to be away from the Bridal Boutique, my friends coworkers, church members, neighbors, Everyone! I suggest a refresher course on basic customer service and Professionalism for these ladies.
I had been wanting to go to this shop for a long time because they have so many brands that I wanted to try on. We decided to stop by and look at some of the dresses one saturday. The parking lot was sketchy and we were unsure on how to even get inside. When we walked in, there was maybe one other customer in the store and a few workers. We told the store associates that we just wanted to look around at the dresses they had. Well, the associate continued to ask us to fill out information-after previously declining and then went to the counter (maybe 5 ft away) to the other associate (looked like a manager/owner) and talked about us. We could hear them. It was rude. I will never go back in that place. EVER!
The workers were very friendly, but I just received my dress and Im not very happy. First, I was chargered more for being a plus size. And then after trying it on, the dress is about 2 sizes too big... like Im very upset.
Came in on the search for a dress and came back they couldn’t even find my dress. And asked me to find it 🙄 I dont work here why do you not know where your merchandise is? Very unprofessional and unorganized.
Only 2 employees were nice.Half the staff was rude af.Will not be buying my dress here.
Okay, everyone is a critic, but the best opinions to go by when looking at reviews are those that share honestly and fairly!First off, Bridal Boutique is locally owned, which I love! The owner is hands on, the staff is well informed and always willing to work things out so the bride can have what she desires. (P.S. Brides, be nice. Theres no need to treat your wonderful consultants unkindly. They are here to help make your dreams come true). I went in one Saturday and tried on a variety of gowns, as Bridal boutique has the largest variety in Baton Rouge, and I love variety. I stayed a bit longer than necessary only because I knew I wanted to get my gown from there and I was between two dresses. Also Brides: it is bad etiquette to spend 2-3+ hours at a shop if you know that none of the dresses are what you want. If you desire to get the experience as most brides often do, only go in for less than 1 hour to browse through quickly and see if they have dresses you would genuinely want to try on. I went in one day by myself just to see if they had the styles I was most interested in and then I invited my family and friends another day to do the full experience.Okay so I was in between two gowns. What we realized by the end of the appointment was that I desired the look of my favorite slender gown with a detachable whimsical/romantic tulle skirt on it! So bridal boutique let me buy it off the rack and then they created the detachable skirt for me! Name another shop that will go above and beyond for you to have the dress of your dreams??Go to bridal boutique and try on a few different style dresses, once you find your silhouette, then just find the one that you like best in that style because they have every type of dress there. ALSO if youre on a budget then go to their off the rack shop for super discounted dresses OR purchase from the main shop off the rack and just pay for alterations because you will need it anyway.Most importantly: BE A NICE BRIDE. Customer service is already hard enough, do not be a mean bride okay? You can catch more flies with honey :-)ALSO I love the wooden floors and open floor plan they have! There was ample space for my two bridesmaids and mother + mother in law to come in. Its super cute there!
Very kind staff. Plus size selections are there but is small
Honestly this was my fifth bridal store that I went to. What drew my attention was that they are considered a Pronovias premium store and I seem to love Pronovias! I scheduled an appointment on a Sunday afternoon and I got the full attention I needed from my lovely consultant, Cassie! She was great and by far one of the best/sweetest consultants ever! And finally, I said yes to my gorgeous Pronovias gown!! I cant wait for it to come in! I feel like a weight has been lifted off my shoulders.Just wanted to add to my review that my dress came in almost 6 months early! I was so surprised when they called last week to tell me my dress was in! The ladies were very sweet upon arrival to get my dress and even offered to help me try it on. Very pleased with everything Bridal Boutique! Thank you!
Due to a series of unfortunate events (or fortunate depending on how you look at it) I ended up here on a day before a holiday, with no appointment, about an hour before they closed. Im not usually one to show up places like that, but I had dragged my parents and my friends out already and wanted them to be able to see me try on some dresses. This ended up being the first place I went, and ended up being where I got my dress. Cassie (I hope Im spelling her name right! I have the card somewhere...) was super sweet and helpful. She pulled some stuff, she also let me and my friends pull whatever we wanted which was great. She went above and beyond helping me with the dresses. This is especially true for the dress I ended up falling in love with, because it had gotten a little bunched up on the rack and it had a TON of layers and she took the time to fluff it out so we could get a better idea of how it was supposed to look. The staff even stayed a little late (the previously mentioned bunching caused a great debate with my parents). Everyone seemed super friendly and sweet and had nothing but compliments and kind words. Again- this is on a day before a holiday, after closing time- SUPER KUDOS to them because I felt like such a jerk. We wanted to try one more place a few days later (in order to be a good shopper, you know) but we made an appointment to come back afterwards and try on the dress again- because Cassie said she would fix all the layers on the skirt. I mean come on- Thats amazing customer service! Of course when we returned Cassie had fulfilled her promise and had the dress waiting for me, fully fluffed and gorgeous. I spent a good bit of time in it and never once felt rushed or pressured to leave. They even let me try on some veils. Ordering was a breeze, everyone was always pleasant when I called to make payments. Picking the dress up was easy. Most importantly- I love love love LOVE my dress and I couldnt have gotten it anywhere else (next closest place that had it was hundreds and hundreds of miles away, I checked just for fun). Cassie really knows her stuff and the selection here is amazing.
Old and dirty...small and cramped. Dont think they remodeled that place in the 30+ years since I purchased my wedding dress there. Many of the dresses were jammed tight on the racks and in poor condition making it impossible to find anything. Definitely wont go back.
Love they customer service and mrs.rose
My experience was not the way a brides experience should be at all. The day that i purchased my dress was not terrible but not great. However on the day that i picked my dress up (very excited to see the dress after 3 long months of waiting for it to come in) the 3 young ladies working could not possibly have been more unhelpful than they were. Any bride who is picking up her dress for the first time obviously wants to try the dress on, this was not offered to me, i had to ask and with frustration, the girl working said yeah, you can try it on if you want to, and then pointed towards the dressing rooms. Despite her unfriendly attitude, i tried my dress on anyway, my mom and my aunt helped me lace the dress up (not surprising considering the service we had been given since we walked into the place). Once i was done oohing and ahhing over my dress, i waked out of the dressing room and then asked the little girl if she could pull the a bridesmaid dress in the color of mine so that my mom could see it..the girl (i say girl because this was in no way, shape, or form a bridal consultant) immediately flung her wrist up to check the time on her watch as though my request were just entirely too much for her to handle. The attitude that i was given was not enjoyable at all and should not be the experience that a bride has. Newsflash... you arent the only boutique out there..in fact, i have been to a few other places to buy things that ive needed after my horrendous experience at bridal boutique, and was shocked at the difference. If you are a bride and you are reading this, please go to Ashley Renee bridal in Satsuma off I-12. They will make your bride to be experience everything it should be. Thank you Bridal Boutique for taking that from me. Luckily i love my dress, but i will never recommend you guys to anyone. AB
Not the friendliest of people. Makes you feel like a burden coming in to their shop.
Poor service, very unprofessional! Go somewhere else and plan your wedding!
As mentioned by previous reviewers, this boutique exhibited the lowest quality of customer service. Id recommend heading elsewhere before purchasing something from a store more interested in making a buck and gossiping than serving their customers. After making an appointment, I was told they were too busy to see me, a potentially paying customer. I was well dressed and articulate. No idea why I wasnt provided even the slightest bit of attention by any employee, including the owner. My money is worth as much as anyone elses. Last I checked, being treated poorly isnt on my bridal to do list. Additionally I was shuffled up and down stairs like cattle being prodded only to discover that my time wasnt valuable enough to hold a conversation longer than a few minutes. Very shocked, very disappointed, will steer all my friends getting married in a different direction than this store.
Very helpful staff and a good selection of dresses
This place is affordable and reasonable price !!
Had a bad experience.Def. Wont be buying from here
Lots of choices. Great customer service.
I was very disappointed in our experience at this establishment.
I had an excellent experience at Bridal Boutique.
Very pleasant staff.
Great shopping experience
Too many people in the place at one time
The staff was not friendly at all.
Friendly employees !!!!
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