Austin and Justin delivered my furniture within the time slot scheduled.They were AWESOME: professional, friendly, helpful in moving old furniture out to move my new Ashley furniture in: 2 leather love seats, a leather recliner, a coffee table, and 2 accent chairs. Everything was set up perfectly, and they even reminded me about the USB ports as well as all the bells and whistles that came with this furniture.I could not be more pleased with their delivery service!Highest appreciation for Austin and Justin!I have another piece or two to buy, and would hope only that they would deliver.Thanks so very much, young men.JOB WELL DONE- You Made shopping with Ashley Furniture a great experience!Cathy M KingBatesville, AR
Everyone was very helpful. Very knowledgeable about their product.
I walked in spotted the piece of furniture I was looking for and Charity McDougal (only her 2nd day being employed there) handled the rest and made the buying experience so easy! She was very friendly and knowledgeable about the item and got me fixed up right away! Will definitely be back!
John and David are awesome! They both went above and beyond to help me get what I wanted Ed! I would highly recommend this store and them to my friends and family! I will not buy furniture from any other store after receiving such excellent service from them. You should give them both a raise because employees like that are not found every day!
Walked into the store and met such a genial and quite hilarious staff. They were willing to help with everything. Jill went out of her way to find bedroom furniture that I would like. She was a smooth operator, lemme tell ya. Transitioned from selling, to writing up the ticket, to offering me financing options in a matter of 30 minutes. Wow! Excellent customer service at the Batesville store. Before I left, sales staff and manager alike were tossing around jokes and made me feel like one of the clan. Kudos!
Great people to work with. Made sure we got a great deal for our budget and got us everything we wanted. Highly recommend them.
Absolutely wonderful service at Ashley Homestore in Batesville. David and John are extremely helpful and wonderful guys. Highly recommend and will return for any furniture needs.
The sales lady was fine but everything else went south. Picked out a couch,love seat,and chair with ottoman as a set. Also ordered a recliner. Almost $4K. Delivered the loveseat and chair the following week. Worst upholstery job I have ever seen on the loveseat. They finally came and picked it up for reworking.Most was fixed but still have to put against the wall so you cant see the back of it. When the couch finally came it had the same problems but it has to sit out where it can be seen. The recliner was back ordered so they talked me into ordering a different one. This one is now coming in mid. January which is later than the original one would have arrived. They have had my money since the first week in Sept. so that will be almost 5 months if it comes then. It has all been blamed on the virus. Let the buyer beware!!
Went into the store looking to buy something today. Told the lady that was helping me I wanted something today she agreed and continued to run my credit before even letting us look around. After she runs it she tells me it will be 6-8 weeks before I can get something delivered to me because they don’t keep furniture on property. Would’ve been great to know before I spent time filling out paper work for my credit to drop for no reason. Especially since I told her from the begging what I needed.
David and Ashley were very helpful and got us what we needed fast!
Came into see Mr. Kraft for some furniture, unfortunately he wasnt there so nobody in the store approached our family. A few other customers walked in as we were looking at bedroom furniture and they were attended to in a timely fashion. Managers stood behind desk area without acknowledging us even when we stood in his direct path.Came by the following weekend, Mr. Kraft was in the store and we made a purchase.If it wasnt for his sales ethics we wouldnt have returned to this location.Felt very discriminated against due to being hispanic. Company should work on all customers being greeted in a timely fashion whether they think language is going to be a barrier.
Wonderful folks, had to order as not in stock but very easy transaction. You should make it a point to visit and talk with David for all your furniture needs.
I am so excited to get my new sofa and recliner in! My experience with the sales lady was excellent! She was kind helpful, and got me the best deal possible! Ashley Furniture has my business for life!
Super friendly, no pushy.
Nice, friendly and not pushy. Returning customer. Always a great experience.
I ordered a rug in November, they said they would call me when it came in. They never called. I finally called very late March to tell them I wanted my money back if rug was not in. She said, “oh, it’s been in, we must have overlooked you! It’s in our warehouse, we’ll have it in the store for pickup tomorrow.” THE STORY OF MY LIFE! I waited four days to be on the safe side, went in, only to be told “it’s on the truck headed here”! So had to go back again the next day to get it. An hour round trip each time I go. I will not use this store again. Not well run.
Great customer service! Very informative and friendly staff.
Ronicia has a great eye for decorating and coordinating current furniture with furniture in the store. We went in to purchase a sofa. After listening to our likes and dislikes, Ronicia found the perfect fit for us and a beautiful rug that ties our existing furniture in with our new purchase
I had a great experience at Ashley Homestore. Carrie was very helpful as I was choosing my new mattress. I was financed at a great price too! I will definitely shop there again. Thanks!
I purchased a bed salesperson promised me it would be the most comfortable bed I ever had turns out to be the most uncomfortable bed, they dont seem to care, will not ever buy again and will not recommend to anyone else.
Carrie was very helpful and answered all my questions. She was knowledgeable of the product and was not pushy at all.
Great selection and good prices. More importantly, really friendly and helpful staff. Personally, I prefer to shop without any help from store staff but the staff here were actually helpful and answered a bunch of questions without being pushy or bothersome. Prefer this particular location much more over their sister location in Searcy, AR. Jill was great!
Ronicia was awesome. Very helpful and knowledgeable. Highly recommend Ashley HomeStore!
The service was wonderful! David Kraft, the salesman, was very kind and not overbearing. He didn’t try to sell me on anything that I wouldn’t be able to afford and he made the buying process really easy. 10/10 service and product quality.
Ronicia was amazing! Incredibly personable and warm, she was quick to tell us of in-store promos and discounts. She also gave us our space to browse and made herself readily available for questions. Ronicia made it possible for us to meet our needs above and beyond our expectations. Batesville Ashley has our business for a lifetime. Thanks so much!!
We had an amazing experience and the women that helped us was an angel, we will definitely be back!!
Fantastic! Great customer service. Even when my 2 year old was running around and screaming, they gave her some coloring stuff and played with her which made it easier for me. I highly recommend this place. Jill was amazing, very sweet & knowledgeable.
Good service. Friendly staff. Good prices. Shopped Memorial Day sale.
Ronica was great and we got a super good deal. Good quality and great value. We will definitely be back for all our furniture needs.
David Kraft is awesome. Thank you so much for the help.
We had a wonderful experience at the Ashley Furniture store in Batesville AR. David Kraft was excellent and very friendly. We will be returning to buy more.
We just went to Ashley and got a new bed and night stands. Everyone there was great and cant wait till it is delivered. The people at the Batesvilles store are out of this world. Really great people. And I have to say Jill Hinkley our sales person made us feel like family. Thank you all so much and cant wait.
I was really impressed with Jill. She was very knowledgeable about the merchandise on showroom floor. Jill was able to get me what i wanted with no hassle. Quick and painless.
Jill was absolutely wonderful!! She wasnt pushy, she was very informative and patient with us. We will definitely be going back to see her again!!
The staff at the Batesville Ashley HomeStore were very helpful in helping my mother select a lift chair. They went the extra mile to expedite the order of a chair that was not currently in stock. Additionally, they reduced their price substantially to obtain her business. She was very pleased.
Jill was of great assistance to us picking our furniture. She determined specifically what we wanted and used non-pressure sales to show us many examples and determine the right fit. Great Job Jill!
Ronicia Conyers was so incredibly nice and helpful! She helped me choose exactly what I needed. She was not pushy or or trying to sell me everything that I didnt need. Definitely ask for her!!
Thank you very much for the awesome follow up and purchase of my sofa and massage chair. Excellent service! Excellent service and attention Jill Hinkley
This store was clean, inviting, and has a large inventory. My sales clerk, Jill Hinkley, is very pleasant and knowledgeable. Mostly, I never felt pressured to purchase anything. My questions were answered and I walked out having purchased a new living room set.
Carrie was extremely helpful..I already knew what I wanted after researching online, but I wanted to see it in person..Carrie was able to help me pick out the exact furniture I wanted..she did encourage me to buy the cleaner and extended warranty..but was not pushy when I declined..I appreciated that..the store was clean, all the employees were friendly..great shopping experience..the easy way to shop. Thanks
Great store excellent staff
Jill Hinkley did a great job assisting me in buying a mattress for my son. She offered accessories that were helpful to my needs but wasnt pushy. I would definitely recommend shopping with her.
Thank you to David Kraft for being so helpful as we picked out our furniture. He was seriously awesome! Everyone at this store was so friendly!!
Jake, Ashley, Bradford are awsome!!!
I had a very good time shopping for furniture. Ronicia was very helpful, had a very good experience at the Ashley home store. Will shop there again. I give it a 5 star rating. Thank you.
Ronicia was real nice, wonderful shopping experience.
Very friendly and helpful! Competitive prices as well! Jill was the best!
Wonderful customer service
Jill was awesome. She was very friendly. I will refer her to friends and family. I will also return for more furniture needs
Ronicia was great, she helped me find exactly what I needed and didnt try to push me into buying what she thought I should have like most places do. Would definitely recommend this place to everyone for great furniture at awesome prices
Jill Hinkley was very helpful. We will definitely come back in the future. Great experience
Great experience at this store! Love our Grindleburg table and stools! We will definitely come here to get bedroom furniture when we get our bedrooms finished! Thinking also about getting the Grindleburg server!
Sales person, Jill Hinkley and General Manager Chris Adams were very professional and a pleasure to work with. Definitely will return for our next purchase of furniture. Highly recommend this new store in Batesville, Arkansas
David Kraft is a great guy, really knowledgable and good at explaining benefits of mattresses.
Great place to shop. Very knowledgeable staff. Ronicia was very nice to work with.
Wasnt here for myself. Was here with a friend. Friendly knowledgeable staff. For your furniture needs see Shanna.
DAVID KRAFT, IS A LIFE SAVER! AN IS AMAZING I WILL BE DEFINITELY SHOPPING HERE AGAIN IN THE FUTURE!
Ronicia was excellent in helping me pick out my headboard
We had a great experience when wer bought our living room set and bed!!
Jill was very nice and pleasant and helped us with our decision.
Awesome experience and great customer service....cant wait to get the sectional we ordered
Awesome experience by staff. Easy and affordable. Second visit: Lori Bradford helped me sort things out for selection.
It is a good place to get your furniture excellent customer service and financing options
Jill Hinkley did an excellent job helping my parents chose a bed that fit their needs.
Ronicia Conyers is the best. She was able to get me approved for credit very fast and got me everything I needed plus. Definitely recommend.
David was very helpful. Found what I was looking for.
I liked it very much the sales man David Kraft was very helpful thank you
My trip to Ashley Homestore in Batesville was a wonderful experience! Their sales associate, Ronicia, is outstanding! She was kind & understanding, & seemed to know exactly what I was looking for. She was most helpful in every way! I will return there for all my furniture needs. Thank you, Ronicia!
Jill Hinkley was amazing . Got us the perfect bed in our price range 😊😊
Jill Hinkley was AMAZING! The store was very nice and had awesome selections and options!
The service here is absolutely astounding! Ronicia Conyers was nothing short of amazing and my mattress is the best one Ive ever owned!!
The lady that helped me was Jill Hinkley, she was awesome!!! And I got a good deal today
Our salesperson, Renisha (sp?) was very professional, listened to our needs and helped us to find the product weve been seeking for several months at a good price.
Chris was very helpful, answering all my questions, finding out some information for me and getting me a good deal!
Jill Hinkle was very knowledgeable and friendly my experience was all around exceptional
We were greeted and assisted by David Kraft and he was super helpful and knowledgeable about every item in the store! Definitely recommend to any new furniture buyers!
Chris was very polite, professional, and helpful but not pushy. We enjoyed shopping there.
Jill Hinkley was a great help.She got me just what I was wanting.Thank you Jill!
David Kraft, the whole sales team and the management team are awesome!!!!
Ronicia was our sales person. And she was FABULOUS.
Great service. Ronicia was very helpful and patient.
David Kraft is awesome! Great service!
David was of great help. Thanks guys!
I thought Ronicia was very nice and very knowledgeable!
Had a great experience buying furniture today at Ashley. Salespeople were professional and felt like I got good value for the money.
Very friendly and helpful service.
Great service and no pressure to make a purchase.
Awesomeness pure awesomeness great folks!!
Jill Hinkley was very helpful & is an amazing Ashley employee! I would rate her with 10 stars if it were possible!!!
Jill and Chris were great and a lot of help
David Kraft was very knowledgeable and helpful while picking out our furniture. Thank you!
Jill Hinkley assisted us very well! All the staffs are friendly!
Jill was very helpful and friendly!
The employees are great and friendly!
Jill Hinkley was great!!
Pleasant, helpful hard working staff
RoniciaBatesville Arexcellent sales lady
David Craft is Awesome.