Service is very good with knowledgeable mechanics. Labor rate is reasonable. You can depend on their being honest.

Once again professional and honest. Will recommend to all. Thank you

Very poor they have sold me a car that Has an oil leak, Lifters making noise might blow up at any minute if I would drive it which I haven’t !! I’ve had the car for one month not able to drive it Also the top has a hole On it and will leak If I put it out in the weather here is proof they Won’t respond to my text won’t respond to my emails won’t respond my phone calls.

I have purchased many vehicles from Frank, each time with wonderful professionalism, care and always a fair price. The most recent is a 2020 Toyota, brand new and perfectly equipped with my preferences. The process took as long as necessary to meet my exact needs. Additionally, their service department has always gone above and beyond when working on our vehicles. The best place in Western NY for new and used vehicles.

Great experience. They did a great job getting us the financing we needed at a reasonable rate. Traveled a good distance because they had the exact vehicle we needed and Frank ensured that we were not disappointed. When my husband said there was an issue with brakes after our test drive, there was no hesitation that it would be addressed and it was.

Purchased my car here. I love it. I always have a great experience when I take the car to be serviced. They never talk down to me as a woman and are very professional. This is much appreciated!! I just had my car detailed. Price was reasonable and it looks great!

Great place. Service manager is a real pro. Very good prices. Im more than satisfied.

Bought our new to us 2009 Chevy Yukon today, and Frank was awesome and got our truck to us on the same day!!! Super nice and fast turn around!!

I was impressed by their knowledgeable advice and their quick service at an excellent price. I felt they were honest to what work was required verses what could wait. This was refreshing as many other places try to over sell whats needed.

This was the first car I purchased. Brian was knowledgeable and not pushy at all. Before I took it for a test drive he made me aware there was an issue with the brakes, but it would be fixed before I purchased the vehicle. The day I picked it up, everything was exactly as he promised. Being my first experience buying a car, he made it very easy. He explained all the paperwork as I was signing it and made me feel comfortable with what I was signing. He even set up the financing for me, which was a big relief. Overall, an excellent buying experience.

Frank was able to find a great new box truck for our company that met all of our needs and price point. Frank goes above and beyond to ensure we had the truck we needed at a price we needed with all of the options. On top of that he took care of all of the details right down to a great trade in on our old truck and putting the plates on so we could zip in and zip out and get on with our day! We couldnt be happier.... THANKS FRANK!Steve/ ABS

I purchased my Toyota RAV4 at Falleti Motors. Unlike most car buying experiences, it was a no pressure, smooth buying experience. Brian Jackson was professional, attentive, very knowledgeable and has a good sense of humor. He has been with Falleti Motors for many years and worked in Service as well as Sales. The detailing of the car upon pickup was perfect and complete. I would highly recommend Falleti Motors for your next car buying experience!

Always prompt and friendly. I also bought my truck here and it was the best experience out of the many dealerships I visited when searching for a vehicle. Labor rates are reasonable and staff is not pushy.

This is the hidden jewel for car buying in Batavia NY. Were very happy with the quality and value of our purchase. Brian Jackson is an outgoing, compassionate and professional salesman. Theyve got an amazing selection too.

Frank Falleti made us feel like family from the very first second! He worked very hard to get every single detail worked out for us and did it with a smile on his face the entire time. We had been to other dealerships and with them you feel like just another number walking through the door, but at Falleti Motors they truly care about you. This was by far the best car buying experience we have ever had!! We will most definitely be recommending Frank at Falleti Motors to all of our family and friends.

We just purchased our 7th used car from Falleti Motors and. as always in the past, were extremely satisfied with our experience. Frank Falleti is hones, upfront, and a true gentleman. The pricing is great and the way we were treated makes it a joy to purchase a car from these folks. We recommend them highly and would certainly go back for future purchases. BTW, their service department is top notch also.

I contacted the salesperson (Brian) after lookong at the inventory online. Selected a few cars to test drive which he had all ready to go once I arrived. All of my questions were answered. At the time of purchase everything was explained. And the paperwork portion was a breeze. Great car buying experience!

First class service by experts who know their knowledgable professionals. Always done at a fair price. Matt is a friend whom I can trust. I highly recommend them.

I was full of anxiety because I needed to replace my beloved F-150. Brian Jackson at Falleti Motors was extremely helpful and patient. He answered all of my questions in a professional manner, yet maintained a great sense of humor. I found a wonderful used car, a Honda CR-V, and the buying process was smooth. Brian even had new tires put on the Honda, plus an oil change, new wipers, new filters, with new brake pads and roters. Falleti Motors is a friendly, local car dealership, and I highly recommend them (and their mechanics) to anyone buying a vehicle.

AMAZING EXPERIENCE !The staff of Falleti Motors goes above and beyond getting you what your needs are for a vehicle. The owner and salesmen are top notch, friendly, courteous to make a vehicle purchase an most enjoyable for your family ! Highly will recommend them to many others and because of their outstanding reputation to serve our community & many repeat generations of families have returned to Falleti Motors who continue to strive for quality,excellence and customer service, THANK YOU !

I am very satisfied with my experience at Falleti’s. Brian was knowledgeable and willing to assist without any of the pressure that is often associated with car sales. He offered a good deal on my trade, and took the time to work through different financing options.The service staff did a great job with the vehicle prior to pick up (wash, wax, fluids, detailed interior, new brakes/rotors), and offered assistance beyond the point-of-sale. I highly recommend this dealership, and will no doubt return in the future.Thanks!

Frank Falleti worked so hard to find us exactly what we were looking for (in the price we were looking for as well). We are thrilled with our new Jeep and are so appreciative of the high level of professionalism, attentivness, and trustworthiness we were presented with. My husband and I highly recommend this dealership to all! Enjoy!

We were working from a distance with Falletti and it was still very easy to do. We got exactly the car we wanted and they made sure to deliver on time. In fact the car we were supposed to get got damaged in the whole process. They went to bat for us and got us an even better car at the same price for the trouble. It wasnt any trouble for us though, they did it all. Gotta love that integrity!

Went looking for a car on Saturday and by Monday I was driving it home. Brian was pleasant and efficient! They were recommended by family and we will direct others as well! Thank you Brian Jackson!

Our first experience buying a car from a used car dealership!! Weve all heard horror stories about buying cars in general, not only about dishonest sales staff, but negotiating a fair price. We have found an exceptional used car dealership in Batavia, New York at Falleti Motors. Our salesman, Brian Jackson was not only honest, thorough and knowledgeable but made our entire experience the reason why we will become a loyal and repeat customer. We highly recommend this dealership to anyone in search of a used car, even if you have to travel as far as we did to get there!!!!Sincerely,Paul and Beth

We were looking for a good quality car for a good price and we looked all over with no luck..until we happened to check out Falleti Motors! We were able to get a 2015 Toyota Camri at a fantastic price. Falleti Motors did the work for us and we were able to just drive the car away with no hassles. I would highly recommend this dealership!!

Buying my vehicle at Falleti Motors has been one of the best car buying experiences I’ve ever had. Frank Falleti took the time to find exactly what I wanted/needed and managed to keep me within my budget, without having to haggle back and forth. The prices are unbelievably reasonable and the service is exceptional. I came into his dealership late one afternoon and within a day he had done all the leg work and my car was ready for pickup. Easiest car purchase ever! After this, I can’t imagine ever buying a car anywhere else! Highly recommended and I’ll definitely be a repeat customer

We have been having our cars serviced at Falleti Motors for about 3 years now, but this was the first time we purchased from them. Frank was great to work with. We got a great car at a fair price and they all hustled to get the whole transaction completed in less than 24 hours so we could take the new ride home for the weekend. I would suggest that if you are in the market for a used vehicle, stop and talk to Frank and you might just avoid the stress often involved with buying a car.

The reason I have been using falleti motors for years is because of their great customer service and affordability. I take both my vehicles plus my daughter and mother take their vehicles to them. From oil changes to big jobs they have the techs that i can trust to do a good job without draining my wallet.

Service was quick. Polite, friendly, good prices, Didnt over sellIm a returning customer. I tell my family and friends about their service.Matt is a very good service manager.

I picked up my new car, 2015 Acura, last night and couldnt be happier. Brian had it prepped and waiting for me. He willingly helped me get familiar with the cars features and was not offended when I checked all of the figures and calculations on my Contract. Thank you !

Such a great experience! They are more than willing to help, anyway they can. So thankful I went to them!

My husband and I have purchased our last 5 vehicles from Falleti Motors and cant even imagine purchasing from anywhere else. Frank makes the purchase of a vehicle an easy and great experience. He works very hard for his customers to be sure that they get exactly the vehicle that they want. He takes care of all the details regarding loans and the DMV. He is very accommodating and a pleasure with work with. We have and will continue to recommend Falleti Motors to others.

My family, both sides, have been buying vehicles from Falleti for years. The team is honest, helpful, friendly and always gets you the best deal possible. Both mine and my wifes cars came from them and well continue to go back whenever were ready for an upgrade. By far the best dealership experience Ive had.

Was friendly an nice. No hidden agendas or tricks to make you pay more. I would go back for my next vehicle anytime. Highly recommended!

ANOTHER great experience!My family has purchased twelve other vehicles from Falletis over the years, and today I purchased my 07 Toyota Corolla, which will be my second car from there as well. We have worked with Frank for years now and trust him completely. He only brings in the highest quality cars, and sells them at great prices, so that people in this area can benefit from that. I cant thank him enough for finding me this car, and I can only imagine that my next car will be from there as well!

This was my first time ever buying a vehicle from a dealership and it was the complete opposite from what Ive heard over the years! Brian made the experience fun and he did exactly what he said he would do even after the sale! I had a few minor issues after purchasing my new truck and they took care of everything without hesitation or hassle! I was always weary of buying from a dealership but he and Falleti Motors changed my mind! I would recommend them to anyone of my friends and family!

The car i purchased was fine but after 3 years the sensor for blind spot failed. Be carful if they sell you the extended warranty. It covers almost nothing. They claimed it was due to road salt and did not cover it. The Waranty cost me 2100.00

If you need service work....they are experts and very accommodating!!!! And Ive never been dissatisfied with their rates or speed of turn around either.

The service is first rate and we won’t go anywhere else

I never review anywhere but I drove out here from the city and the salesman that I had to deal with never even introduced himself, was completely apathetic, and disinterested. This guy didnt even open one of the cars I was interested in seeing he literally just pointed to them in the lot and I walked around the outside attempting to see through the tinted glass while he stood back on His phone giving me general approximations of Mileage and prices with no real clue. He didnt offer me any contact info or make the slightest attempt to legitimately sell me a car. It seemed that I was more of a burden to him than anything. This is why people go to the big places.Oh yeah, and the car I went to go see had already been sold but was still posted online....

This is our 2nd purchase from Falleti Motors, and also 2nd purchase from Brian Jackson, and it will definitely not be our last. He is a wonderful salesman who will help you find EXACTLY what you are looking for patiently. Brian was never pushy, very knowledgeable, and very communicative. When I was ready to purchase, he took care of EVERYTHING seamlessly making the whole process very comfortable for the buyer. I will continue to take my new vehicle to be serviced at Falleti, as Matt Jackson is also very friendly, knowledgable, and will go the extra mile to keep your car running perfectly.

I will always buy my cars at Falletis. Frank makes the often stressful process very fast and so easy, truly the service could not be better. A great family business that provides personable and professional service that often-times in todays society gets lost along the way. I have often referred friends and family immediately to Falletis when they are in need of a new vehicle and they never disappoint. Very satisfied customer.

Great place to take your vehicle I always take my car there!

Great buying experience. Fair price. Easy to deal with.

I have purchased 2 vehicles there now and would recommend this dealership to anyone looking to get a new car. Frank is great to work with and makes car buying quick and easy

You will quickly see why they get 5star reviews across the board. Bumped into a low mileage Honda CRV that he had priced $1500 under the normal msrp. Figured it was to good to be true. Falleti Motors had nothing but good reviews, had a clean car fax, so I figured I would check it out. I dealt directly with the owner, Frank Falleti. Great guy. Professional, friendly, honest...he even personally drove the car to my mechanics garage (Zyrbles Automotive) for them to further inspect. Kevin put all new rotors pads and tires on the car, basically making the car next to new. He priced the car without any need to negotiate. Of course I tried. Frank got me a good rate on the loan, with a 5 yr bumper to bumper 100,000 mile warranty, which I can use at the garage of my choice. He also has a 90 day return policy, how do you beat that. Next car I buy will absolutely be from Frank.

I love falleti motors. I got all my cars there they are great people to be with y can trust them we do ty

Honest and reasonable: great customer service and friendly...

Excellent service, exceptional vehicles, great team, will definitely return for my future purchases and repairs!

Let me first start by saying that I am very pleased with the 2007 Ford Taurus I bought from Falletis. I highly recommend them to my friends that need cars, and so do all of my friends that have purchased vehicles from them.There is an awesome story which led to this purchase. I was in a car accident which totaled my last vehicle this past winter. I was unharmed, and miraculously did not hit anyone, and nobody else did either. The very helpful police officer who responded to my call did not give me a ticket due to the cruddy road conditions. LOL, even the tow-truck driver told me God has his hand on the whole situation. Geico gave me pretty much what I put into my last car, even after the $500 deductible, and I needed that money to buy this car. When I found my car on Franks website, I knew I had found my next car. I know God had his hand on me through the whole thing. Thank you Frank for a great car and a great deal!J. Hatch

My fifth vehicle purchased from Falletis! Always a low stress experience and I always drive off the lot with what I was looking for.

There was a minor issue with my RAV4 when I picked it up. I spoke with Frank the following day, and he was extremely apologetic and went out of his way to make sure the issue was completely resolved, and then some! I have never returned to any other dealership to buy a second vehicle, but will return to Falletis when I am ready for a new vehicle again. I would definitely recommend this dealership to others.

We have purchased numerous vehicles from Falleti motors over the years, and it has always been the same consistant experience. They will find the best possible car out there. The third generation of our family has started buying vehicles from them because they just always do things right. Even when an issue comes up that is well past what they should be responsible for, they do everything within their power to fix even those situations. Gino Falleti started the business based solely on integrity and trust and Frank has carried that tradition on well. We will always continue to buy our cars from Falleti motors for as long as they are in business. Frank is not only knowledgable, honest, and friendly, he goes the extra mile to get to know his customers and make them feel special. Thanks again Frank for our awesome 2014 Red Rock Impala!!

Very friendly and helpful. Highly recommend.

Review of Falleti MotorsOn our last visit we purchased the fifth used car from Falletis for my family. I also took my dad to them to purchase his own vehicle. What I like best about Frank is I tell him what we are looking for in a car and the price we want to pay and he makes some very good suggestions based upon our driving style. In addition he always contacts us to make sure everything is ok and we service our vehicles there. I would not buy any used vehicle from anyone but Falletis.

My neighbor and I have purchased numerous vehicles for our whole family. He has a good selection, we never buy new, never go anywhere else..

Outstanding place to buy a vehicle! Frank and his staff are very friendly, honest and helpful.

They do professional work and strive to please the customer

Always polite, professional & helpful services

OK, unk. why the question, only made a delivery.

Brian Jackson is the best

Awesome thanks

Great place

Great Service

Mechanics are professional and not out to make a ton of your money on your vehicle by finding stuff to fix