The best experience from a Sonic that Ive had in quite a while if not ever. Perfect amount of chili and cheese over the tots and evenly distributed. The toaster was pretty much the same as the tots. Additionally, nothing fell out. Everything stuck together nicely and was able to taste everything between the buns with each bite. The chicken strips had as good a flavor as one can expect from a pre-cooked, frozen bag. They seemed to be somewhat flat as opposed to being thick and chunky. Ive noticed that Popeyes is also doing this and I am not a fan of this technique at all! But overall, it was delicious, well put together, precise, and fast. Not trying to offend anyone, but this particular location in Arlington, Tennessee is far superior to any location in which Ive visited anywhere in my home state of Mississippi!
One of the best Sonics in the area. They lose half a star because their bacon is sometimes burnt. But I round up so theyre back to 5 stars. Otherwise the staff is friendly, they get your food out quickly and you get what you ordered.
The people working here are eternally friendly. However the sonic technology is sadly broken. The app hasnt worked in six months and theres always a handful of order stalls that are out of order.Still great burgers and tots though.
First they forgot one of our drinks, no biggie she went back and got the other drink. Then one of the burgers was suppose to have cheese plus everything but came with only mayo on it. The ticket even said cheeseburger with everything. So I went back and told them. They gave me another burger with cheese but only ketchup mustard and pickle. My second burger I asked for cheese bacon lettuce tomato and mayo but there was no lettuce or tomato even though it was correct on my ticket. Will not be going back.
Use the app!! 1/2 price drinks all day every day.I frequent this location and they are almost always perfect. If they’re not, just let them know and I promise they’ll make it right. (And that’s everything these days).Always recommend a diet cherry vanilla diet Dr Pepper. Perfect for someone who’s not looking for calories but something delicious!!!
I have been coming to this location since I was a kid, always a good experience. Sweet tea is always perfect!
Everything was great. The service was quick and friendly. The food was great. Best chili cheese coney Ive had and Ive been eating at Sonic for decades.
Awesome service after the Buckhead Creek Recreation fireworks. We had very thick strawberry shakes, vanilla scoop in a dish, and a hot fudge sundae. All very very tasty and swiftly served.
These poor places need help bad and need employees to pay attention to what theyre doing. Slow service then no spoon for ice cream
Love the location its clean and spacious. The staff is friendly. My only remark is from one way its hard to spot cause of the trees.
Good food. Fine service. Reliable accuracy. It’s a good Sonic!
The car hop was very nice and will mannered. She asked several times if we needed anything else. The other car hops on those skates are fast. They get to you very quickly when bringing your meal.
Saw Somics commercial for the banana pudding shakes and came here to order one. The associate said they dont make banana shakes anymore. 🤔In placing my order, the associatekept rushing me by asking does this complete your order everytime!
I choose to come to this location because of the sweet people.
Just tried eating our meal we ordered at 12:14pm today. The Crispy Chicken was more like LEATHER! As if it had been cooked a day ago. We requested 2 PLAIN Jr Hamburgers BUT INSTEAD we got 2 hamburgers with mustard, ketchup and Pickles and one even had a small piece of lettuce on it??The ONLY EDIBLE thing was the Rootbeer float. I hope!! This meal WAS NOT WORTH the $21 spent!!It went into THE TRASH!! Tator Tots we’re also OLD!2 days ago we ate at the Sonic in Germantown and it was PERFECTLY DELICIOUS AND FRESHLY MADE FOOD!! We eat at Sonics everywhere and this one in BARTLETT is one NO ONE SHOULD GO TO!! The delivery girl at Bartlett Sonic even had a bad attitude so NO TIP FOR HER!!
They were very nice and quick. Food was good. They did give me the wrong shake and I had to call back and have them fix it. But it was just a simple mistake. It can be real easy to grab the wrong drink/shake when busy. They fixed my shake with no problems and no attituded.
Last time that I am giving this location a chance to get an order correct. Ordered a Hot Fudge shake with no whip cream, received a vanilla shake with whip cream. We thought the large drink was just over filled so that is why the cup was wet...no the cup was split down the side and leaked all over us.
It took 30 minutes to get my order. The guy next to me came up 10 minutes after I had ordered and got alot more food than I did, yet he got his order first. When I did push the button a second time to ask for a refund I got no answer from the worker. I also witnessed several kitchen staff going out to cars and visiting as well as what im assuming was off duty kids visiting with their friends and getting their food and drinks before me. This used to be the best Sonic around but is now very disappointing.
This location is always really clean and friendly. Would gove full 5 stars but we often have issues with the order. Never a quality issue but often mismade or an item missing.
Ms. Kennedi was my carhop tonight and she is one of the sweetest carhops I’ve ever had. She’s so polite and she was patient with me getting her tip out. The only complaint is that it took a couple extra minutes on my mobile order but I understand completely that it was a little busy. Thank you Sonic team for giving me a great first impression of your location!
I tried ordering this evening using the app, however, the app kept crashing. That isnt even the worse of it. Having a hankering for a good burger, I went to the website and ordered. What I ordered and what I got were much different. I ordered 2 SuperSONIC Bacon Cheeseburgers without lettuce, tomato, but with extra mayo. What I got was 2 SuperSONIC Bacon Cheeseburgers with zero mayo but it had ketchup, pickles and onion; none of which I ordered. Very irritated by this most recent visit.
Always good food. The Sonic app makes it that much better. Car hops are all very pleasant as well.
Always consistent. Good fast food, fast, friendly service.
Everything in every order is always wrong and i am not even exaggerating. Orders are always simple, kids meal for my son and a side item for me. Like tonight the only thing that was right were the fries and then they were cold. This is why i have given up on fast food but sometimes you have no choice. Whatever.
Cannot use app...it says temporarily unavailable however it has been that way for way too long.
The drinks are always perfect. Super nice staff, accurate orders and change. Plenty of bays to park and order in. Love the food, drinks, and people.
Was out of everything I wanted and very slow.
This is the 3rd time that I have gone to this one and they cant get the order right. I love Sonic, but I wanted hamburgers, not cheeseburgers. My receipt even says No cheese. I guess I will have to drive a little more and go to the one oo Stage Road.
Food was disgusting, fries old chicken tenderssmall and old a 3 piece was like 2.5
Is it so hardto get a ice cream cone not half melted... Dang
I decided to stop after passing the restaurant...yes its half price burger night. I turned around ordered 2 cheeseburgers and a small drink. The price was $6.12. I felt great cause a single burger by its self cost $4.50 or more in change. My order came out fast and yes it was dreaming hot and delicious. I manage to take a pic I got down to the last bite. ( Summer& Appling avenue area across from Kroger)
Fast but overpriced. 2pm to 4 pm HAPPY HOUR is my advice 4 any1 on a budget!
Staff friendly but they were bit challenged by the crowd and we had to ask for our order to be corrected twice after it had been delivered. Ounce correctd though it was good as usual.
I love this Sonic! Their quality of food is always fresh and hot. Everyone is so friendly. I ordered a classic grilled chicken sandwich woth extra mayo no tomato and cheese. It was prepared well and packed nicely to my satisfaction!!
It just keeps getting worse. They never can seem to get my order right. For the most part everything is cold when I get it. Maybe slightly warm on the French fries. The hamburgers always look like someone sat on it. No pride taken in anything anymore. Sonic was so much better 20...30 years ago.
Quick and fast service. Always a good time.
Simple milkshake was over half just whipped cream, not much milkshake at all!
The wait for food was unbelieveavle. Carhop didnt have correct change. And for the wait i had I sure didnt expect a cold burger. So cold the cheese wasnt melted. My tots were soggy chili was cold as well
Asked for a plain double cheeseburger and got a half crushed not plain burger.
Fast service friendly employees
I recieved my food hot n fresh and as ordered
Always fast and friendly.
Nice people. Great service. Great food.
Ice cream was very gritty.
If you go there past 9pm, the employees do this cool thing where they make you wait 40 minutes on an order as simple as drinks. I ordered 4 Route 44 drinks and a cup of ice. They were out of straws and drink carriers but didn’t do me the courtesy of telling me before ordering. I had to drive home juggling 5 cups and we had no way of drinking them.
Took longer than expected but the shakes were good!
Food was delicious and fast and friendly service.
Delicious tarts
Great happy hour and half price on drinks if you check out thier webpage. Biggest drinks in town. Very nice at the one on Summer and Appling.
I order a meal and the fries I received was very cold.
Spur of the moment decision to get a drink. Love getting happy hour drink prices all day when using the app!
Always busy but great for a lazy day or a chill hangout for food in car
My favorite fast food drive through. Makes me happy everytime I eat it, thank you sonic for making my day ❤️
Seems like they are always leaving something out of my order,and the food is getting skimpy
Just stopped in for our nightly milk shake, busy as usual, but service was good,all employees were in masks and being safe, everyone was having a good time.
Great place, fast service! This location is doing it right!
Sonics don’t close until 10pm I made it there at 9:30 and they said they’re closed and hung up the call Without another word terrible customer service
Love ordering with the sonic app. MyOnly complaint and this goes for all Sonics way too much ice in the drinks. Even if you ask for easy ice it’s like 3/4 ice.Go easy on the ice!!
Really enjoyed the burgers and tots. Fresh, hot,and quick service.
Never seem to get the order correct even after going back over it with them it still comes out completely wrong. Dont make urself made just go somewhere else
Just tried their tenders dinner for the first time. Awesome! My coworker had the mozzarella sticks, and she loved them. I dont recall ever being disappointed by this location.
Love the drinks and shakes
Fast service. Great food!
This was the worst service and food from Sonic I have ever experienced. My cheeseburger was burned on the edges and cold. I clearly stated that I did not want pickles or mustard on my sandwich. The ticket clearly had that printed as well. I guess they decided to skip the salt on the fries and add to the hamburger along with extra mustard. The you lady who brought the food all that was missing was a neck roll and smacking on gum and I could not tell if she had rolled her eyes or not because of the overwhelming size and length of her eyelashes with the attitude she had about a cup of water and fries that were left out of one of the orders. I would have gone back and asked for a refund if I was not in a hurry to get my sick son home. I know this is a lesson learned in the fast food restaurants. Just dont do it at least not at this Sonic. You will regret it a least I know I do. But I can say my drink was good.
Literally the fastest service Ive had at sonic before. And I go to sonic a LOT... by the time I finished ordering and swiped my card they were already coming out with my food. How is that even possible?! Definitely my new favorite location..
The carhop Kennedi was awesome!
Great service
Fast and courtesy service and good selection of food.
11-5-31 update. Time for a Fri treat: Sonic Reeses Butter Cup Blast! YummmQuick service and reasonable prices for eat in car fast food.
Cold fries and took 20 minutes to get hot fries! Served car next to us before coming to us with fries. Need to do better customer service than this.
The morning manager here could probably use some training. She is rude and combative. She has a poor attitude and won’t let the customer finish talking and will start to walk away. Definitely won’t be coming back here in the morning. But the evening crew here is outstanding. Sadly this is our first unsavory experience at this location and it is impactful enough that I felt the need to leave a review due to her poor attitude and need to tell me that she is a manager. Good to know, all you showed was that managers for sonic lack customer service training.
Yummy food, usually fast. They have a new app which is great to order on. I recommend using it instead of the regular way.
Love this place, I probably go too often! There have been a few times they have gotten my order wrong, as in they will get it mixed up with someone elses food. That is only when they are super busy. Nothing that has made me upset enough to not come back. Love this place and the workers are always super nice.
Quite possibly the worst quality control on accuracy Ive ever experienced in my life. The staff is friendly, and the food is typically fresh. We frequent this Sonic often when we need something quick after sports or other events. For the last few months, they have failed to get my order 100% accurate. And its not adding a pickle here or there. It is completely wrong. They completely leave stuff out of the bags. In the past, it is always been 4 or 5 Stars across the board. The only reason for the two stars is for the hard-working kids. But the managers always seem to be rather young as well. I fault the general manager as he has not equipped the staff with the tools to be successful duringduring dinner.
The food was good or you would have heard back from me. I dont appreciate being spied on. I wont be back for that reason. Oh, and give those girls a raise. You probably watch them go to the bathroom.
My hot dog didnt have much chili on it. Tots were cold
I made an order through the app(which is paid for when you order) and there were only 4 cars waiting around the sonic and about 8 employees cars parked. I NEVER received my order. I pressed the button several times. I tried calling their lines several times and never received anything. I can’t even get in contact with anyone to cancel my order. This is not the first time I’ve received horrible service from them.
Generally quick accurate service delivered by smiling faces on skates.
Great food but a little pricy
Got that biggie cheese...and now Im super full...ugh....excellent burger though and the fritos chili wrap is back! mmmm good!
I have loved Sonic since I was a kid but I really love this one! The carhops are so nice and friendly. And my food and especially my drinks are always perfect!
Service is always fast, and they never get my order wrong. The one time that they did, they immediately re-made the sandwich free of charge.
Always a great location thank you
Technology fail- The new screens are nice and the ability to see your order as they put it in is helpful for getting things right, but they microphones are terrible. We had to repeat our order 7 times to get the right drink and combo size. It would have been hilarious if it hadnt been so frustrating.The staff here is always friendly and theyre very fast with your food.
Food was cold and nasty, also apparently if you want gravy you have to give back your barbecue sauce. Ridiculous! Won’t go back to this location
Food airways good and fresh, good selection on drinks and shakes. Casual atmosphere and chose of payment.
This is the second time I have ordered a sonic blast to get home and find out they put the snickers in the top layer of ice cream and the rest was plain vanilla. Wont be coming back to this location.
Great service delicious food
Fast,easy and food is good.
Fast and friendly
Frito Chilli cheese wrap is back
I am here in stall 11. They brought me a sweet route44 tea. I ordered an unsweetened route44 tea... I told them I needed my unsweetened tea... 10 minutes later I still have not got it... I tried calling on the phone and they couldnt hear me.... This is a very bad day....
Carhops were on skates and all!!
Absolutely awful! This Sonic is the worst I have ever been to. It is consistently bad, I have tried it several times thinking everyone has a bad day but always the same. The chicken I was just given was literally cold, not even room temperature. The teenager manager was not polite at all. He was put out by having to refund my money.
No wait time always been quick with your order.
Great like always.
The food is usually good, but it takes you around 30-40 minutes to have your order taken, food made, and then to be delivered. Which is why I dont go there but maybe once or twice a month. I could get everything I usually get there somewhere else in about 10 minutes time, if that.
I was at this sonic for more than hour waiting on a sandwich that they left out my order. Which I PAID for. I ordered it again multiple times and was told it was coming out but never did. An hour later i got my sandwich with no apology.
Good food, pleasant servers, quick service