Great experience. Got the gear I wanted and couldnt be happier. Ive traveled around recently and took my guitar to New Orleans, San Antonio, and Atlanta and many people have asked where I got it. I told the Guitar Center In Memphis, TN. Also I live about an hour from there (its the nearest one) and it was worth the drive.

Yall I searched all over my side of town for a darn recorder for my kid. With complete frustration I walked into guitar center. Not only did they have what I needed, but the guys working were incredibly nice. They even offered me some earplugs.lol I really appreciate how fast the whole transaction was and how nice the guys working were.

The salesmen Josh has been very helpful everything I have came to the store. So helpful that I leave the store thousands of dollars lighter. Lol. But, I understand what I purchased.

Josh was a great help when buying my husband a set of electric drums. I knew nothing about them, but wanted to get ones he would like best. He broke it down to me really well and my husband loved his gift!! Thanks Josh, and guitar center!!

Great customer service. I was helped first by Josh. He helped me choose a guitar and gave me helpful info. The third time I was greeted by Dillon who was also awesome. He was very helpful with info and tips to help get me started. Great experience and will definitely be back.

One of the few Guitar Centers Ive been to where the staff is friendly, knowledgeable, and wont try to encourage you to absolutely waste your money. I go every few months to trade for other guitars or to just browse to find another guitar to take home. I cant recommend this place enough if you cant find what you need in a smaller shop!

I get to Memphis about twice a year and I always stop in here. This time I was disappointed about being hounded to wear a mask. The instrument that was listed as in stock on their web site was not there. The other two instruments that interested me were locked to the rack so they could not be played. (A Fender American Professional 2 bass and a Deering banjo). I actually was considering buying both but I did not find anyone to unlock them. Pretty much was ignored by the one or two guys walking around. I gave up. Left. Ordered a fender American professional 2 bass from an online store with a great return policy. I can see why Guitar Center went bankrupt.

Great selection, super friendly and helpful employees! Will be back 🎸

Great help in store, friendly attitudes..love it here!

Everyone there is very friendly. Nathan is a great guitar instructor. Guitar lessons are extremely affordable and fun.

I go to guitar center all the time. Ive gotten everything from guitar picks, to drum sticks, to audio interfaces, to headphones, and my first guitar a long time ago.Everyone is always super helpful and if Im looking for an item that shows in stock but is not on the shelf, they take the time to check in the back.Even though GC is a chain, the people at Bartlett make it feel like a mom and pop shop.Ill definitely keep returning.

Great place for all music needs. Just bought a bass guitar for my sons birthday.

Disappointed in the lack of helpful associates in the keyboard area. Spent 20 minutes in the keyboard room without a single offer of help or assistance. Some sustain pedals didn’t work and some display keyboards were either missing or simply unplugged. Sad. Left and spent my keyboard $$ on Amazon instead 🤷🏼‍♂️

Everyone was super friendly. My son is super excited with his new guitar.

Great people with great attitudes... very customer friendly 😁

Woo-hoo! I love any place that I can get my military discount. Knowledgeable service. I have my reasons for the 3 stars but I rather let you decide.

Great store Josh was really great helping me and reserving a amp for me had to drive a couple hours to get there and he put the amp back for me till I got there

Very knowledgeable staff, made us feel comfortable.

My experience was great. Everyone was professional and quick.

Great selection of merchandise and expert friendly staff. The helped my Godson pick out a great bass guitar .

Awesome and knowledgeable staff...just wish they were closer to me.

Cool place. Not super big tho but still a decent selection of general music gear for live sound and recording. Nice selection of amps and guitars. Employees seemed friendly and well informed too.

Did not take my drums in on trade. Not a huge selection of electric kits. People were nice.

Enjoyed my time there. Zackary was very informative and helped me alot. Thourly enjoyed talking to him about drums. Will go back very soon. John in Memphis

Terrible experience. Ordered a used Stratocaster online and after playing it, a HOLE was opened up on the upper horn. A hole that was NOT pictured in the online listing and it was listed as excellent condition! It clearly had been covered up/painted over.As shady and fraudulent as that was in itself, when I called the Bartlett TN store and spoke to their manager Daniel, I was immediately dismissed and accused of rudeness for having the temerity to calmly give him some context of my musical background/experience so he knew he wasnt dealing with some kid who knows nothing of how the business/retail side works.I WAS DISMISSED BEFORE HE EVEN FOUND OUT WHAT THE PROBLEM WAS.Yup, will be negatively reviewing this in as many places as available. Give this store a WIDE berth.

Employees were helpful, kind, and knowledgeable, without being pushy about anything.

Great store for any guitar and sound needs.

Not sure if musicians make the best salesmen. This crew seems very selective with who they give good service too. I’d rather buy online. Yes, I understand you guys are pros and have been playing for years. And I understand the market in this town. But at least pretend you want to help. Real pretentious group. Won’t buy from here ever again.

Great service from everyone I came in contact with. They are really doing a great job there!

Prompt service, excellent service with knowledge around recording.

Great food and service. Will be going back soon.

Joe the salesman provided my needs and went beyound the call of duty to assist me..after awaiting the product so deperately needed for fours days, Joes concerns and initiative provides the product to be recieved on time...A patient and kind man who should be recognize for his customers service..Thank you Joe😊

Friendly staff. My teacher is really good. Looking forward to my second lesson. Definitely recommend for anyone looking to learn

Nice store, friendly staff. We found most of what we needed and got advice on the rest.

Many, many pieces of band gear purchased here. Great service.

Store clerk was more worried about my mask wearing than selling me products.

We have been shopping here for years and we usually have the same two sales people to help us out.

Great salespeople..very informative and helpful...also saved me money and time with a different set up...and got a discount too!!! Awesome place for all your musical needs!!

Great place clean and friendly. Employees are knowledgeable and know what theyre talking about. The only place I buy my music gear.

Awesome performing musician store!Great equipment for any level of performing arts. Staff is very knowledgeable and can help you get whatever you need or may be looking for!

Awesome experience. Very knowledgeable staff. Super supportive managers new alot about the products and also help me understand the setup stuff each product!

I always like going to Guitar Center. They have affordable playable guitars, as well as very expensive guitars. Their staff is friendly and willing to assist you.

Justin is extremely talented and knowledgeable on all the gear he is associated with! Great guy!

We were greeted by Hunter as we walked in. He ask how he could help us and I told him to talk to my 12 year old granddaughter. She told him what she was looking for and I followed them to a room full of very nice Electric Acoustic Guitars. He told her about what they had in stock. He also carried her into another room full of higher end guitars. She told him a little more about what She was looking for and He told her to try out any of them She liked and plugged in an amp for her to use. She tried many of them and found what she wanted and played them for about an hour. Hunter came back in to asked us how it was going and if we needed him for anything to give him a shout. I am not a picker so I just was on the side line watching. My granddaughter only had $420.00 so I had a little to invest also. She has 4 or 5 ukes, 1 acoustic guitar, 1 fender ryhum guitar, 1 bass guitar and 2 amps. The amps she has would work with her new one but wouldnt sound as good as the one she was playing on today. She told me we could just get a cheaper guitar and she would use her amps any ways. I told her I would pick up the rest of the tab. She couldnt believe the day she was having. I called her mom and told her what was going on. She said she didnt know why we couldnt use the amp she had and I told her we could but the sound would not be as crisp. My grandchild could have sat there all day playing. The sales people here are great to work with and easy to deal with. I liked that alot. Hunters knowledge helped us greatly make our decision. We wound up with a very nice pick from all the guitars a Fisherman Amp,Franklin Handmade Wide Leather Strap and a very nice Gig Bag for the Takamine Electric Acoustic She chose. It was little over 1k. We told Hunter when We left He would be seeing more of Us in the future. If You need help with anything in this field I highly recommend This Place and Hunter for assistance. He was very professional with my Grandchild and I liked how He treated Her. I drove over a 100 miles to do this and would be glad to do it again. Thanks Hunter My Granddaughter talked about working with You all the way home. She will be looking for You the next time we come in....Randy Joe ParishHenderson,Tn.

Knowledgeable & friendly Staff,!! I usually just go to get some strings & a couple free picks,! But I always get stuck for an hour playing a few guitars Id love to own & cranking up a 100 watt Marshall full stack! & Remembering NOT to play Stairway to Heaven! Ha. My 3rd favorite place on the planet to leave the Planet for a few!! Its the only one in Memphis I believe! Always reasonable prices & will negotiate as most G.C. will when your spending cash!! Wish I lived closer to it, but I find reasons to visit a couple times a month.!!

Loved the service me and my boyfriend received not just months ago when he purchased a Jackson but with every purchase hes made.

I rented equipment here for a songwriter showcase and the equipment works perfectly sounded amazing and was such a great deal. Love Guitar Center!

Great product. Great price and exceptional customer service. Always love shopping there for all of my musical needs 🎶🎶🎶

Very welcoming atmosphere to new guitarists.

Great location and friendly experts. Always happy to shop here!!!

Always helpful and have what we need.

The guitar selection was well ranged amd customer service was top notch compared to other Guitar Centers Ive been to. Cant speak well enough about the service. I enjoyed my experience there. Thank You Guitar Center of Memphis!!!

The staff was helpful and knowledgeable, and Robby went the extra mile to accommodate us on getting the best deal on our purchase.

Even though its a major chain, the memphis location has had good prices, local people familiar with the scene, and has a better overall environment than say, Yarbroughs, where the inconsistency and rude behavior of employees (barring one kind older ukulele playing lass) has scared me away repeatedly.Guitar center is THE place east of memphis to find your all your musical needs, whether you want and edm set up, or drum lessons, or just want to stargaze. Shout out to Hunter, good employee, and Daniel, store manager keeping his store truckin.

Awesome!!

Great selection, fun atmosphere, and knowledgeable staff.

Sold keyboard for good price

They were helpful both times we went in.

Guitar Center is one of my favorites. It is hard to beat them in customer service even in this era of online business. Everyone in Guitar Center cares about their customers. But, no one is better than Ravi. I will miss Guitar Center and Ravi badly if they ever go out of business!!!

Everyone here is so friendly and helpful, especially with the chaos this year, they have been so great. Im terrible with names, but Ive never had a bad experience here with anyone. From drum lessons, amp shopping, bass customizing, and more, this is always my first stop for anything gear related.I know GC is a chain and we need to support local, but these guys are local. They need our support too. Losing GC would be such a massive blow to the music industry here in Memphis.

Did not have a set up for drum/percussion sets. But everything else had rooms to try pianos, guitars, etc. I love just listening to the musicians.

Theres a lot of variety and the staff is very helpful

Well laid out and plenty of people there to answer questions. Will be back.

Fiancé lives this place

I usually have a good experience there, but the staff was not helpful. I was completely overlooked. We made an hour and a half drive for a drum set supposedly in stock, only to be told that it wasnt there. I was offered an alternative for double the price.

Great experience everyone helpful

No guitar cases

Daniel provided amazing customer service and greatly assisted me. I will absolutely be returning to this location. Thank you Daniel! See y’all soon!

These guys are awesome, lots of quality and used guitars and accessories.Someone is always ready to help.

Very friendly staff and very helpful. Great experience!

Awesome selection, great staff

We were greeted at the & informed that we need to have masks on, where the hand sanitizer was located in the store and to please stay 6ft from others. Once in the store we were greeted by several employees who wanted to help. All I had was pictures of what I needed. They were very knowledgeable and knew exactly what I was talking about.

Didnt have what I was looking for!!!

Great staff and great selection. Grant in guitar sales is top notch.

Went there yesterday with my boyfriend and brother in -law to get a string for my guitar so that my brother in -law could learn how to play since he can’t go to school. When we got inside we didn’t know where anything was and didn’t know which string to get. It was a guy helping a lady at the counter so I just stood there and waited for him to finish, we made eye contact so I know he saw me. But instead of acknowledging me he ask a guy behind us if he could help him. I wanted to just walk out, but my brother in-law had been asking to come here all week but I can assure you that I will never come back and I will be filing a complaint with Better Business bureau.

Always great service and friendly staff.

Great staff, wide selection, I always find what Im looking for when I go here.

Very accurate, ordered something for Christmas within 2 days it was here!!👍👍👍

My man Justin is very knowledgeable.

Really cool place. Helpful and friendly

Guitar Center is my favorite music store in Memphis. They have the best selection of musical instruments, related merchandise, and a fantastic team of employees that are eager to help in any way that they can. In addition, they provide some really great services to help empower our local musicians, private lessons being one of them. Music is such an important tool in shaping our community for a positive future, and Guitar Center embraces the opportunity to help. Way to go!

Its was wonderful and Its has good service

Love the crew at this store. Always helpful. Friendly staff

Great store, selection was amazing! Very helpful staff.

Helpful and patient with non musical customers lol. Enjoyed shopping there and left with more knowledge.

Its a big guitar store the way walmart is a big department store

Very experienced assistance and quality equipment

Good ppl n finding items I need

Service is nice, and you can use the equipment, though getting instruments restringed can take awhile.

Cool staff friendly and they know there stuff

Felt judged and targeted by one of the employees. I went in to sell some equipment and he scanned me from head to toe. Made me feel as if I was a thief bringing stolen goods!!!!

Staff was very helpful and took time to answer to all my questions. One in particular went above in beyond to help me, and at checkout, he didn’t bombard me trying to sell extra products or insurance. Great experience and would definitely buy from this location again.

Theyre the only ones in town (seemed that way) that had professional audio equipment for recording in the field. Tried best buy and they didnt even have a lav mic in stock, no xlr anything. But Guitar Center? Everything you need and the salesman was very helpful.

They don’t buy used gear. This is the only store that doesn’t take used equipment. Every other guitar center takes them

Was great glad to see you open again

I dont know what I was expecting, but it wasnt that.

Great place to shop and good customer service

Lots of equipment in stock,fairly friendly still kinda strange in this new way of shopping

Nathan was great to work with! Very knowledgeable.

As busy as it was on Black Friday, there was always someone standing by ready to help. We got our son a keyboard to complement the piano class hes taking in school. They had all of them out and available to play. It didnt take long to pick one out. Before we knew it, one guy was holding the big box while my husband paid and he carried it out and loaded it into our SUV. Everyone was polite and answered our questions. It was a great first experience.