I brought in my laptop that had a broken hinge so it could be fixed. Customer service was poor, but this place had great reviews so I didnt question it. I had to wait 2 weeks for the part to come in and my laptop to get fixed. Good news is that the hinge works and now I can open and close the laptop properly, but now the screen does not. They called and said they broke the screen while fixing the hinge, but they replaced it and it should be fine. Its not. It flickers on and off if the screen is moved, if buttons are pressed on the keyboard, and even when just sitting still. This was not an issue before I brought my laptop in. I took it back to get this screen issue fixed. I didnt get a call in about 2 MONTHS and when I called it sounded like they forgot about my laptop. Staff was rude and did nothing to help. I came back in and they said it was fixed. Guess what? Its not. The screen still doesnt work. Waste of money to go here, dont let the good reviews fool you. My laptop still worked even with the damaged hinge, but now with the screen that THEY BROKE it doesnt work at all.

Tekkies in Bartlett provides great service, quickly, at a very reasonable price! They transferred all of the data off the hard drive of my dead laptop to my new laptop, and they did so in less than 24 hours. Highly recommended!

Needed some work performed on multiple shop computers and from the beginning everyone there was beyond willing to help and extremely kind. Once the computers were brought in - Brian was incredibly easy to work with, extremely reasonable, and incredibly quick with his service. We cannot recommend this repair shop enough for anything electronics related. I cant imagine taking our business equipment or personal electronics anywhere else in the future.

For starters, I am one who never complains, but my second time going to Tekkies was infuriating. I bring in my amp with a broken USB port. I explain the issue I am having, get my ticket no problem, they will call me back in 3-5 days. Immediately I notice on their notes they have written an incorrect issue on my ticket, they write that there is something broken into the quarter inch jack on the amp (completely different to the USB port and I have zero idea how they got that idea). I go back in and explain that the USB port on my amp is broken and that the quarter inch jack is completely fine. I am assured they will make a note and put a flag on the USB port so they know to look at it. THREE WEEKS LATER AFTER CALLING THEM TWICE, I am finally told, oh we couldnt find a part and to come in and pick it up. I show up, and it becomes apparent that they did not look at the USB port. There is no flag on the amp, nothing in the ticket notes saying they looked at the USB port. I ask the front desk kid if they looked at it, he could care less. I am positive I paid a $15 diagnostic fee to be told they couldnt replace something on my amp that didnt need fixing.

IPhone wasnt holding a charge and was having a hard time even taking a charge. I had to hold the power cord charger at a certain angle to get the phone to charge. Didnt want to deal w/ a new phone so I took it here to Tekkies. W/ in 2 hours they had a new battery in my iPhone AND a new charging doc thingy. ALL FOR UNDER 90 bucks! Super happy I took it here to be repaired. Thanks Tekkies

I had a broken fan and a bad hard drive on my laptop computer. This was my first time using Tekkies, and I had a good experience. The cost was a lot less than I would have incurred had I bought a new laptop and the repairs were done in a timely fashion, so I am a happy customer. I would recommend this business to friends and I will also use them again in the future if the need arises.

Great place to take your electronic devices for repair. Brian and the front desk staff are really great with customer service. They kept me updated on the status of my MacBook that was in for a keyboard replacement. Will for sure be coming back for anything computer related.

I brought my sons iPad with a broken screen for repair. They changed the screen but did not set the home button correctly. Now the home button is lodged up under the screen and completely unusable! 😡

Im not sure what to say about this place. Brought my Nokia 6 to be repaired. 2 weeks later I get a text & email explaining cant fix your phone. No explanation no details. With that said, Id think twice about having anything fixed here

Excellent service people are very knowledgeable would go there again and again would highly recommend

They saved my Launch CECHA01 PS3 that Yellow Lighted on me after almost 14.5 years of service. They do mail in service if you dont live in Chicago or close to it which I had to do. I live all the way in Tucson, Arizona and I shipped them my PS3, and they changed out the NEC/Tokin Caps and repasted for me and gave it a good cleaning. Got it back yesterday and was playing some PS2 games on it again like nothing was wrong. It took them about 3 days after receiving it to get it fixed and call me and let me know everything was good and I paid over the phone with a card. $69.99 for the whole job: Caps, paste and cleaning. The ONLY downside - which is not in their control obviously - is the price to ship that beast across the country, that cost me about $75 round trip (They ask that you pre purchase a return label from your carrier of choice and stick it in the box) so $150ish in total to save my precious CECHA01 launch console was worth it to me, as someone who could never do that myself. If youre in the same boat and are not repair savvy, I would heavily recommend them to keep your treasures alive!

Fantastic experience from start to finish. Polite, professional, quality work, and reasonably priced. I will be recommending Tekkies to anyone I know.

I came into the store 20 minutes before close looking for a specific screw for my pc. They went in the back and came out with the exact piece I needed. It worked perfectly to install my ssd and it was all free of charge. Great place to go if you need a repair or are looking for a part.

They have helped several times with my laptop and iPhone. Always prompt and courteous with very good pricing for labor and parts. Again, highly recommend their services.

Came in the guy fixed it quick really nice I highly suggest coming in fixed my ps4 from the blue light of death

If I spend the money to get a new hard drive for my PS4 I expect you to just go ahead and give it a tune up and return it to me clean. All the vents are full of dust. These repairs aren’t cheap, so just do a little more than the absolute bare minimum and you’ve got a customer for life. Also...why am I expected to tip? Just charge for your services an amount that you can adequately pay your employees. Being asked to tip seems very weird. I don’t tip my electrician, he just charges what he expects to be paid. Being nickel and dimed is annoying.

Rude counter person doesnt know what hes doing

I just got an imac fixed with them after 2 other technicians from other places said they couldnt do it, when brian says he specializes in macs HE IS NOT KIDDING! for an amazing price he fixed what others couldnt! Only thing i would say they lack a bit is customer service, i had to wait at least 20 minutes before somebody came to the front desk to hand me my computer and im no complainer but with a hungry kid straight out of school in the car it was a long time to just pick up an item... girl in the front desk is super friendly though and brian is a genius 15/10 rating! very satisfied:) thank you so much Tekkies!

Worst customer service I have received ever from anyone. Rude on the phone, hung up on me. Wouldn’t acknowledge the issue and accept their fault in repairs. Do not recommend going. Better off paying more and going somewhere else then this place. Sad this type of customer service exist.I would give this place zero stars, but no option.

Was in Bartlett for a weekend away. I dropped my iPhone X had a broken screen and rear camera. Verizon recommended Tekkies showed up and in 20 minutes phone was back to brand new!!! 10/10 movie rating!!!

Went their last week to get my pc fixed it was missing parts they sent us a message with parts we chose the parts and in 3 days the pc was ready and it’s better then ever so thankful. I 100% recommend

Good customer service and honest recommendations.

I had to get the screen on my iPhone XS repaired, and Tekkies did a great job of repairing the screen. I’m not exactly sure what they did, but my phone looked brand new when I picked it up. They entire repair took about 20-30 minutes total. I would recommend this local establishment, and would return if I have any more cracked screens in the future.

The employees of this fine establishment are very friendly, polite, and show a high level of patience. I went in to get my iphone 7 charging port fixed and luckily the port only had to cleaned. The experience was quick, convenient, and easy going. I would recommend this place if you have any issues with your electronics.

Great service and very reliable

Outstanding service. Fair price. Excellent follow-up. Riley is great!!

Super friendly staff & Super fast service! Highly recommend them!!

These guys helped me out dealing after dealing with a company that screwed up my phone. Definitely am willing to go back and recommend.

Ok I, while out of town for work, smashed my gaming msi laptop in car door and bent it and had another msi same model with liquid damage and they made me a complete working laptop out of both wow that amazing. Will use them again for all my electronics repairs.

Beauty of trust and professionalism.They never charge extra and always provide good service.HIGHLY recommended for everyone.Thanks, Tekkies.

I am so disappointed! I brought my sons PC in to see if they can see why the frames per sec were not running as high as they should be. The system was running fine and they suggested for $145 to reload operating software. We declined and paid the $15 and received the computer which they dented the cover, lost a foot and the system does not run correctly..... Brought it back and they said $145.00! They lady up front is super nice but if this is how they are I would suggest not going there.........

Nice work! Fast and Reasonable pricing. I drove from Racine just to get my game fixed they did a good job I would recommend them 👌🏾👌🏾

They were very fast they got done with my ps4 hdmi replacement in 1 hour! It was very helpful professional and quick and i couldnt be happier

Super quick, friendly service. We have visited Tekkies on several occasions and have had a consistent experience each time. Reasonable prices too! Highly recommend.

Im afraid I can give them (only) 3 stars.Heres why:I purchased a large (albeit used and fairly abused) bluetooth speaker which, after several uses, stopped running off of the built-in battery.To their credit, Tekkies diagnosed and replaced the defective quick-connect terminal; successfully fixing the problem in a timely manner.However, upon returning home and reviewing their work I noticed that, in reassembling the cabinet, Tekkies had lost one screw, stripped another and broke-off the mounting post of a third. They also broke-off a (previously damaged) molded-in foot on the bottom of the speaker. Now, as I said, the unit was used and had quite a bit of existing wear & tear, so their additional damage didnt amount to much, overall. However, this apparent lack of concern, regarding the handling of items entrusted to their care, should give one pause if future, more expensive, products ever need repair.In conclusion:Did they successfully repair the speaker? Yes.Fair price? Yes.Would I use/recommend them again?Yes, but... only with secondhand or inexpensive items.Hence the 3-out-of-5 Stars...

Quick service at a fair price

TEKKIES was able to recover almost all of my data from a damaged HardDrive and returned it in a condition where I could still send it in for warranty replacement. Thought I had lost all my photos and docs, but they bailed me out. Nice work to the Folkies from Tekkies!

Wonderful customer service. Tekkies has been able to save me hundreds upon hundreds of dollars on my iPhone that I would have easily lost had I taken it to Apple. They use genuine Apple parts and their installation time is incredibly quick and efficient. On top of that, a 90 day warranty if something goes wrong (unless you caused it). What more could you ask for. I couldn’t be more satisfied with their work. Thank you Tekkies for saving me from having to buy another iPhone. I genuinely appreciate the hard work you guys have done for me! This will for sure be my go to store from here on out.

Tekkies team is knowledgeable, professional, and affordable. They work effectively with hardware and software alike and are good at keeping you informed as to their progress. I plan to continue to use their services in the future.

I have had my 65 inch 3D TV, my sons laptop, 2 of my phones, 2 of my kids phones, a i pad and my car amplifier fixed hear. The guy Brian knows his stuff. Not to mention the price every time was the best around! 100% recommend!

Incredibly fast and affordable. Professional staff. Repaired my iPhone 7 cracked screen in less than 15min. I will definitely use them for any future electronics repair!

Had my iPhone XS screen fixed there and the quality of the new screen was garbage. The color was off and it cracked the first time I dropped it on carpet. Poor quality screens for a high price - $150. Ridiculous and the customer service was horrible and wouldnt accommodate me within their 90 day warranty that was printed on my receipt.

Tekkies is a great shop. They have fixed my Playstation every time it has broken, and the repairs hold up! They are honest, fast and affordable. I would recommend them to anyone looking to get their electronic devices repaired...

I took my Iphone to Tekkies because their screens have the best quality and affordable price than Apple. I was only in there for 30 minutes or less. I also found out they work on game console so I will be bring my PS4 for service.

Amazing value, service, helpfulness and got the job done perfectly! I’m beyond thrilled!

I had a blue screen issue. Tekkies resolved it within hours from the time I brought it in. The went beyond what I asked to clean and install a 2 yr anti virus program.It was very affordable and I highly of their service.

Awesome place. Went out of their way to accommodate my schedule. Super fast service at a good price.

I came in with a broken phone and was greeted with nothing but kindness. Great customer service and great work too. I was told it would take 15 to 20 minutes when it took 10. Brian was very helpful in fixing my phone in a speedy manner while at the same time giving me advice about making my phone last a long time. 10/10 highly recommended.

So I had a absolutely horrible experience with this place. I never got any notifications on my laptop. They had it for about 2 months, I was irate. The GM called me today. Explained everything. Was extremely polite and professional. He changed my hole outlook of this place. I forgot his name, but damn I am glad I got to speak with him. Thank you so much sir.On huge plus, my laptop works great! Looks great! And Im happy with the product.

Im generally not a fan of writing negative reviews but sadly my experience here was different than most previous reviewers.My Asus laptop stopped turning on so I initially dropped it off for diagnostics on May 26 at Tekkies, being promised an initial update before close that day. After no response, I called to check next day and was told by Brian that the motherboard was damaged and the only option was to transfer data out of the hard drive. I dropped off a new sealed external HD to initiate this on Friday May 29th. Was given an approx completion timeline of 3-4 days.June 2nd - called for status and Brian tells me that a special connector or to that effect was ordered and they were awaiting its delivery any moment. Again promised a prompt turnaround and update.June 5th - no update, so called and was told by Brian that due to COVID19, the shipment didnt arrive and they had to source it somewhere else. Again, promised a 3 day turnaround and update.June 12th - nothing again, and now Brian tells me that the other part didnt work so they will try one last ditch method and promised a final update before EOB. I stress that I really need this resolved ASAPToday June 13th - of course, no response yesterday as promised. I get a text today saying they cant fix my issue. I go in to collect all my equipment and the owner initially just returns the laptop. I mention the charger and the external HD too - she comes back with an opened HD without the box claiming they needed to open it - totally contradicting what Brian told me the day before. It takes her 20 minutes to locate my charger, not without initially wrongly providing another customers charger .So ZERO updates, NO resolution and sloppy device care. I can understand not being able to fix this issue for some technical reason. But the lack of communication, false promises and borderline careless treatment of entrusted customer equipment is just not acceptable.

Needed to fix my iPhone but did not want to go all the way to the Apple Store and it take forever!! Tekkies fixed my broken screen better than Apple and at a way better price! I couldnt be more satisfied. They also took care of an issue I had with my PS4 drive at a great price! The service was awesome and quick and I will definitely be using them for any of my phone or console needs. Thanks you soo much Tekkies!!

Amazing customer service. Unbelievably kind and courteous. This company and staff solved a problem on my apple device that Apple said could only be done if I went to an Apple Store. Brian is so knowledgeable with respect to technical issues. Ive been here twice and and both issues I had were promptly addressed and prices are extremely fair. Definitely five star outfit. Would highly recommend for any technical problems involving smart phones or computer related devices.Thank you Tekkies for making what seemed to be a big problem so fixable.Its very good to see great people still doing business these days!!

They get 5 stars because I messed around with the phone & phone store for my Mobil Hot Spot numerous times. Brought my Laptop & Phone to them. I had a few minor issues with laptop that were fixed quickly & my phone & laptop were not speaking to each other. Brandi, Brian & staff got them speaking when no one else could. I’m a novice at this geek stuff but learning. Tekkies were prompt, knowledgeable & reasonably priced. I will be back. Didn’t even charge for a minor adjustment when I went back !! Cool people!! Bryan Voyles.

I had my cracked iPhone screen fixed at Tekkies and was very impressed with the turnaround time (~15 minutes!), level of service, and follow up. The price was fair, and the outcome was exactly what I needed. No frills, but very effective local business. Highly recommended!

Fantastic service! Keep going back as they are extremely helpful and quite knowledgeable on troubleshooting issues. Have had multiple repairs done. Love supporting local business! Highly recommend!

My company moved locations in the beginning of May (2018) and we needed assistance with connecting our network and printers as we were experiencing some technical difficulties. In our line of work, it is imperative that we have connectivity to both Internet/E-Mail and the printers to print out specific forms. Let me tell you, did Brian @ Tekkies come to the rescue. Not only did he re-arrange his schedule to accommodate us, but his working knowledge of system set up and professionalism were impeccable. He was thorough with his efforts and took the time to explain what he was doing. Bottom line...if you are in need of any technical assistance, look no further. Here is a source that you can count on and are personable. So glad we reached out to them. Great Job Tekkies !!!

They are the best !! Very knowledgeable and prices are fair. Always willing to help and quick with repairs ! I highly recommend them.

Took my ps4 for him port, which my son broke. They fixed next day wow that was fast. Also took my laptop. Which after update would not boot. The had to reload iOS, they also had fast turn around next day.

This is the only place I would recommend getting your phone screen fixed at.. they made sure everything was working great before I left and even placed a glass screen protector on my phone for free. They really show that they cared about my experience here.

If I was able to give 10 stars to this company i would Brandy and Brian are wonderful. I am disabled and my computer with went down on me and i was looking for someone to help,Brandy explained the non support of xp and 7 and suggested a computer with 10. My computer would not hold 10 and being on a fixed income i could not buy a computer. The next day Brandy said they had a computer i could have and would transfer my old data to it for FREE who does this kindness in todays world. These people are genuine concerned about people and the community God Bless them!!!

I really recommend Tekkies! The service is top notch. Out of the ten times Ive came here, literally, I have never been disappointed. I truly recommend coming here in order to fix anything wrong with your phone, laptop etc.

I accidentally spilled coffee on my laptop. They serviced my laptop, cleaned it, and had it ready for me before the 1 day turn around time given. Excellent service!!!!

Great place and very, very knowledgeable. They fixed my issue with no fuss and the price was very affordable. The customer service was awesome too! I would absolutely recommend this place!

Great job in getting my computer to work and checking another. Very knowledgeable and reasonable to boot. Will go to again for sure.

They were able to fix my cracked screen on my phone and the cost was reasonable. To fix my tablet would have cost more than a replacement. They were honest with me and did not even charge me for troubleshooting the tablet. Hopefully, I wont need their services again, but I will come back to them if needed and will recommend them highly.

10/10 I was greeted warmly and my phone was fixed in a timely manner. They told me when it would be ready and they actually fixed it early and went above and beyond to assure my phone didn’t have any other complications and I didn’t waste a fortune either I highly recommend stopping at tekkies and a big shout out to one of the employees Brian who was a huge help.

Fast and speedy service!Great customer service and wonderful peopleThank you!Brian and Brandy!

Excellent experience at Tekkies in Bartlett! The staff was wonderful with great customer service and my cracked screen was fixed while I waited! Would definitely recommend and come back for future needs!

Great guys. Great communication. Very reasonable prices for service. Everything was explain to me in detail and they delivered on time

This is the only place I trust with my electronics!. They fixed 3 of my mac books and 2 of my windows pcs. They work better then ever. Awesome experience overall. If your ever looking for electronic repairs I recommend Tekkies in Bartlett.

Brian was great! Fixed my phone that wasn’t working for over 4 weeks. This guy is a legend. If you need a repair go here- you will not be disappointed with your experience.

There are no words to describe how pleased I am with Tekkies, the staff, and services. When my audio-recording-studio desktop failed to boot I brought it in, had it diagnosed along with options in less than 24 hours. They were able to recover ALL of my data (Got lucky which doesnt hold true in all cases). Fortunately, much was backed here at home to an external HD (but not all). With a newer tower (and OS) Im almost up n running a week later. Almost meaning the newer tower is working great and original audio interface is back up and running. However, its up to me to finally upgrade my DAW. Thank you Brian!Yes, I would go back in a heartbeat! And the name Tekkies is already getting passed around!

I have been using Tekkies for years. Brian is great. Any little question, concern or problem he immediately addresses the issues. I have recommended Brian to all of my family and friends. Great guy...great company!

Got my note 4 fixed and it feels like new.Currently getting my hp laptop fixed. These guys are pros and know what they are doing at a very reasonable price. I highly recommend Ryan and his team.

Excellent and quick assistance with ordering my system. Recommending them to anyone who’s a fan of old school games.

Brian built a pc for our church to handle multiple things at the same time. It is the fasted computer I have ever had, and it has handled everything. He did a great job for us.

Better than Geek Squad!! They were able to fix my laptop (Best Buy told me I needed to buy a new one) And Transferred my hard drive within 30 min (Best Buy quoted me 7 days) Highly recommend trying Tekkies, reasonably priced and fast service!

Terrific service. Excellent staff. Great people here get everything fix at a great price!

My kid dropped their ps4. Omg! I took it to them and they brought it back to life.

Fantastic place. Brought in my S5 for a black screen. Was fixed for $120 and I had the phone back the next day.

I really appreciate Tekkies they fixed my ALL IN ONE computer years ago and I have not had any issues since!

These guys are the best!!!!! I took my PS4 to them and they fix it fast.

They do not communicate well with customers. Female working front desk has been seen sleeping on the window ledge and has been rude.They do not notify you of what is wrong with your device before fixing it and then try to charge you.Cracked screen they claim was already there.They do not live up to their warranties.

The repairs that were made are great my laptop never worked this good, very fair pricing for the work that is performed. this is the only place were i will go for repairs. GREAT PEOPLE

Took my daughters computer in to get it fixed. Tekkues did a great job and for a great price. I knew what was wrong, how they were going to fix it and price pretty quick. I am so happy I went to them. Thanks Brian!

Customer Beware!Went to Tekkies after calling for a broken iPhone 8 Plus, discussed over the phone that it would be replaced with OEM parts. Went to Tekkies, was told it would be 20-30 minutes. Repair took 45 minutes, repair was subpar with bad gasket seal screen was also noticed not to be OEM. Tech took back to repair, for another 20 minutes. Upon inspection they screen was subpar, non-OEM. Was told it was premium. Refused the repair, and they put the old cracked screen on, but disabled the touch screen function leaving me a completely useless phone. Was told that was they way it was, after waiting another 10 minutes for my old screen to be placed.*Also observed poor customer service provided to other individuals while I waited. They were unable to find a multiple customers orders and had to finish things up after being told they could come in.Would not recommend.

Thank you Tekkies! Great service and great conversation while i waited. Made sure I was satisfied when I left and I sure was. Thank you. Will highly recommend your services!!!

Tekkies is awesome. They fix my crack screen twice and the price was really affordable. You cant beat their prices. I definitely recommend this place to get your tech fix!

This is the only place to go for repair needs.Great, fast and friendly service. No nonsense. Professional staff

Took my Xboxone X in for service. It would turn on, then immediately turn off. I didn’t trust Microsoft to fix it bc, well, it just felt like extortion. But I digress, Tekkies fixed it within a day or so and it runs better than ever. They’re flexible and easy to work with. I’d def recommend them!👍

Tekkies did great work. They fixed my desktop, which was debilitated from viruses. They repaired my sons broken iPad screen for way less than the mall kiosk. Im totally satisfied. However, they didnt answer the phone or return my call the first morning, even though they were open, so I just had to go there to ask my questions.

Tekkies is the place to go for all your phone repairs! My family and I have already brought 3 damaged phones to get fixed. They are fast, reasonably priced and have great service! Thanks tekkies!

Thank you so much for taking the time to fix my phone and my computer. you guys are such a life saver. service is great, very friendly

Called manufacturer for phone problem and they gave me Tekkies number. Couldnt ask for faster, exceptional and professional service. Will not hesitate to back to Tekkies with any other issues.

Quick repair for my iPhone 7. Comes with a screen protector and fixed my camera quickly. Overall great service.

This business is our familys go to for computer and phone repair. Great value for service provided. We also purchased a computer for daughter headed to college. Got everything required for fraction of cost.

Best, cheap, and very reliable. Highly recommend anyone with a phone problem to go here. Wait time is pretty much what they say.

They are absolutely wonderful! Fixed my 97 year old Dads desktop computer in 1 day! Awesome! My favorite place now!

Took my phone right away and had a new screen in 10 minutes! Great service and pricing. Came with tempered glass no charge

Excellent place and we’re able to figure out the problem right away!