Pretty good customer service. The layout of the store was pretty crowded it felt almost suffocating but good selection of shoes lots of good shoes on sale for good prices.

This is my favorite shoe store. The staff is friendly and helpful! I love the coupons and when they do BOGO 50% off.

Customer service was great no long wait and they had a great sale on shoes.

Spent 309.00 on 6 pairs of shoes at one time and the elderly associate wasnt very customer oriented.. The younger male associate was helpful and pleasant

There were no shoes my size unless I went to the kids section. Good thing I found some I liked

Went to the website. Saw the Sketchers I wanted on sale with no shipping charge. Got them in 2 days. Great job Shoe Carnival

Great customer service. Fast and prompt.

Need a more variety of shoes in their store

Very welcoming and knowledgeable staff! Alot of clearance shoes for people with little feet! Go figure!

Normally you go in here and see everything you want or your kids want but since it was last minute shopping Im guessing theyd been bought out of everything. They didnt have what we were looking for so we had to order online, our package should be arriving soon.

It was nice, one man was especially nice, very polite. Cashier was all business and hurried us along. Overall okay.

It was nice a day the employes were very helpful

My experience was great. Staff was very helpful. Service was great.

The selection was pretty bleak and the staff were pretty unhelpful. I did get what I needed though so I won’t discount them entirely.

There was a limited selection of shoes available for my son. I was able to find a pair he actually liked, but they didnt have his size. An employee came out of nowhere and saved the day! He measured his foot and helped him select another shoe in his size. I didnt catch your name, but I want to thank you. You have no idea how much that meant to my son. He loves his new shoes!

Its my go to place for shoes for all occasions

This place was okay. Dont really have much to say about it.

I was looking for some nice shoes and happen upon Shoe Carnival love their prices, the people were very friendly.

Always find what Im looking for 😍

Great Staff. Made my transition simple & painless

When I bought the shoes one lady was really nice and helpful however when I returned the shoes..the lady told me I could not get cash back because she didn’t have 20$ in change... (even though I paid in cash) and she made me put it on my card and didn’t even ask to get more cash from a manager .Unprofessional

Employees could be more considerate to their customers

Nice selection of wide shoes and some decent sale prices.

Staff was very helpful. Helped me with any questions I had. Will only get shoes from there from now on!!!

Bought 4 pairs of shoes and socks...no buy 2 get 1 free deal except on the pairs of socks.. Spent $250 dollars after I was told to text Wheel to some number to see what Id save... I saved a whopping $3.. Thanks Shoe Carnival👍

I was a little sad they didnt have the boots I really wanted but I always find something I want anyways. I love all the sales and how helpful the staff is!

Ive been coming here for a little while now! Pretty neat environment. Friendly service! Its worth the visit while supplies last 😉

So many shoes and deals! Wasnt messy and had great employees that were super nice; got 3 pair of heels for under $50. Even got to spin the wheel, I sound like a kid I know, and got $ off my total price. Whats really crazy, the pair I love the most and chose without hesitation was on clearance for $10! Right time and place! Thanks guys for a putting up with me for over an hour deciding on shoes 😂

Im in here at least once if not more a year! Helpful and friendly staff!

Great customer servicw

Nice staff and great selection.

Ordered online, turn around was quick, and pickup was smooth and fast.

Little girl at the front counter needs to check her attitude.

To high for choices of shoes a lot of hi price tags on less desirable discontinued shoes

Always have what I want!

Im always able to find what Im looking for!

Need a large coffee & lots of patience for Shoe Carnival shopping. Can be crowded & messy. One Saturday there was a toddler roaming around randomly hitting people until his mother yelled. Sometimes I find a pair of shoes I love on sale & its totally worth the adventure

The young man help me he step away for min and still came back to help me even though I told he can help someone else he still took time to help and I thank yall. For that😁

Selection was almost non existent however staff was very helpful and pleasant.

GreatClean & friendlyLow price

Always good customer service

Plenty of product and they had what I needed and wanted

I was impressed with the low prices and good selection. Mens was more casual and sneakers (name brand). Womens included a lot more, everything basically.

Some of the shoes only had the right shoe in the box and there was a sign posted to ask for the left shoe. Felt like that was too much of a bother when trying on shoes. The staff was friendly on the positive side.

Great customer service!

They always have a wide selection and a great variety of shoes. Im a teacher, so I get several pairs of loafers from here. Now they are pricey but you get what you pay for. Generally they have specials like buy one get one half priced. The biggest thing is to call ahead to find out if they have specials or upcoming specials.

GREAT CUSTOMER SERVICE HERE! GREAT SALES

I found two nice, affordable pairs of shoes for me and my son. Always know that I can go to Shoe Carnival and find something in my budget that will fit and that BOGO deal is a real draw.

I like the Sales,and Friendly service, offering discounts on season and out of season Shoes, I found the Perfect Pair,for A. low price,and wearable for All Seasons!

Its okay

Only one person, the young man running the register, was wearing a mask. Even the manager had his down under his chin, as did the other 2 employees. Selection was not great and the store was unorganized and messy. There has to be a better place to buy shoes.

Not much of a selection on mens dress shoes, mostly the rubber tennis shoe looking ones. No mens house slippers. Nice store though.

Great People Great Customer Service

Walked right in an got my online order, no issues. I just showed my confirmation email and my ID. If I hadnt been drawn in by the $10 MukLuks at the door I wouldve been in and out in 5 minutes or so.

I had a great shopping day today at Shoe Carnival. I got some great New Balance Tennis Shoes and some Earth Origins Sandles at their BOGOHP Sale.

I love Shoe Carnival. They always have the shoes that im looking for and shoes that id never thought i want😀

Friendly worker that helped us was awesome. . wish i can remember his name

Very kind people except one who looks with discriminatory eyes at tattooed Hispanic people we are not thugs we are or hardworking people and I dare to say that better

The best place to buy shoes at low price

Customer service is great and the selection of Puma are excellent

Great, you can buy any shoe size with a huge variety of them! its clean, and the employees are nice. I would recommend!

They were having a great sale.They have ample amount of parking. Friendly associates very helpful.

Great place to shop for reasonable shoes.

Not enough stock

Good selection, reasonable prices. My favorite place to get my everyday shoes.

Great prices and currently B1G1 1/2 off. Fast and friendly service

Great place to shop great prices great service beautiful people

The manager James is great... Hes very helpful and has great customer service..

I walked in looking for 2 pairs of sneakers that I saw online and they had them in stock and in my size...

Great deals on sandals right now! Great staff.

The staff is very friendly and the selection is good. This store makes my teenager happy.

Great quality shoes. They can sometimes be a bit pricey though. But, it is just go, when they have a sale going on.

Great selection and prices.

For nearly thirty years this place has the best shoes for the best prices.

Decent selection of shoes with not a long wait

Alike going down here is specially when they have By 1 get 1/2 price Only the 2nd pair. And then I like to look around to see the new shoes in staff theyve got that I might be interested in. And I do have some good prices.

Good but to far out

I family things I needed for a trip to Florida with the help then he was so kind and nice

Customet service lacks. Shoes average pricr. Need a better selection of kids shoes.

This place has the best shoes for the best prices.

Good deals!

Need 2 greet the customer !!

Friendly staff that take time out to make sure your needs are meet... way to go Memphis!!!!

Great deals on the shoes with great customer service.

Love their selections and sizes for casual shoes

Had some fantastic deals on some really good shoes.

Enjoy my vist staff was very hopeful

I always buy shoes there. Great prices

Great selection and helpful staff

Great selection and deals.

Great selections!!!

Always a good sale

Great bargains and friendly staff.

Big selection

Always have what Im looking for

Nice friendly staff👍👏

Everyone was very nice and professional

Great deal on memory foam shoes

Love this place cause u can get great prices on shoes.

Good sales, and friendly associates.