Professional and competent technician, Bob, and the office support (didnt catch her name) was very professional and knowledgeable as well. Whenever I would leave a phone message, someone would get back to me within 10 mins. Fair and trustworthy company, from my experience.
Just had Cornerstone out for my range this time. My refrigerator went out a few days before Thanksgiving but was an easy fix, had part on truck. Different guy showed up for my range but was just as helpful and polite. Ill definitely use these guys again, but hopefully not too soon!
Cornerstone was easy to schedule an appointment for repair online and followed up right away the next morning with a confirmed appointment. The repair man walked me through what was wrong and even showed me some maintenance tips on my dryer. He was professional, on time and reasonably priced! Not only will I use them again, I will recommend them to everyone.
Called them for our washer that was leaking and had them out that same day. The tech found the problem right away (loose hose in unit), tightened it up and we were good to go. The thing that stuck out was the technician was very personable and helped my wife carry our fake Christmas tree into the basement for storage. He wasnt asked to, just volunteered since he saw her putting away the other decorations. Thanks again for going beyond the appliance repair.
Was quoted a fee of $241 to replace a oven igniter, service was declined. Cornerstone took $82 for being at the house 15 minutes. The tech does not provide a receipt at time of visit, instead a receipt will be mailed to the house. How convenient I never received anything in the mail, so now I have no record of this service visit, nor the high estimate. Address on the website is some UPS store in a strip mall.After watching some youtube videos, I removed the old igniter, and replaced with new in less than 30 minutes.
Response was quick, Bob the repairman came in quickly took the door of the front of the fridge and looked at the back, diagnosed the problem was the compressor, advised they could not repair, recommended another company, Aldo, which had horrible reviews, then charged $72 for which we found out from another company not Aldo was wrong. So for 15 minutes in and out, and misdiagnosis of the problem and a $72 charge, Stay away from Cornerstone Appliance Service, Inc unless you want to get scammed.
Lincoln is a very professional, courteous, smart technician and I would recommend Cornerstone Appliances. They always have the best interest of the customer in mind.
Great service fast repair reliable place technician was excellent