user
Bartlesville Chrysler Dodge Ram Jeep
3250 SE Washington Blvd, Bartlesville, OK 74006, United States
Appearance
Bartlesville Chrysler Dodge Ram Jeep
Comments
Ch
Review №1

Looking for a car is never fun or at least not for me. I am your normal everyday person. I do not have a high credit score (nor the lowest) Im not rich. So its almost always a nerve racking situation. Not anymore.If youre looking for a vehicle Id go see Jena the sales lady and let Helen the finance lady and last but never least Kevin (Im not sure who he is in all of this but he is great). Dreading being told how I should improve my credit I was ecstatic to get a 3.79 interest rate. Im telling you go see these people theyre wonderful. Even Rollin with Nolan shops there he got a new truck thats a 19( brand new to him) I wasnt even looking to buy a car and Kevin came out and offered me some money for my car. He informed me the current interest rate I was paying was high and what did he do he got me a 3.79 interest rate. So I looked over used inventory picked out a few cars drove them even took one home and signed all the paperwork on it woke up the next morning didnt like it and took it back. Kevin the whole times trying to get me to try a Dodge Journey that I didnt like. started on this quest on a Friday and this was the following Wednesday. I pull in his dealership he hands me the keys to the Dodge Journey says its got a full tank of gas and go just drive it, see me Friday. Before I got out of town I knew he was right this was the car! A Dodge Journey with less than 10,000 MI and did I say this before 3.79 interest rate, drives like a dream, can haul my kayaks and I can even sleep in it if its raining!!Now they have a customer for life. So spread the news folks Bartlesville Chrysler Dodge and Jeep where Jena Kevin and Helen will put you in a good vehicle with a great interest rate. Oh Rollin with Nolan really likes his as well a 19 frontier with low miles. Jena will help you find a vehicle. Helen will help finance. Kevin will make sure its all done right. So Rollin with Nolan and Christina most definitely want to give Bartlesville Dodge Chrysler and Jeep a great review. Were so happy.Im adding photos so you know who to look for.

Ch
Review №2

We left our car in their possession 9/9 to sell, it is now 9/28 and we do not have the money we are owed, but our car is already for sale. The sales person, who we have used 3 times before told us nothing about how the process worked on us getting our money until after the papers were signed. After we showed our frustration, the salesperson told us they would try to get us our money the next day. We then spoke with the sales manager. The told us they had to wait for the bank payoff, which our bank told us would take 10 days. Then it was that they needed the title in hand. We filed a lost title and had it sent directly to them. Today we called to see where everything is at, after we talked to the bank & know its been paid off, but until they have a title in hand, which they know is in the mail. So it will be over 15 business days by the time they are paying us for the car, that is for sale on their website with pictures they took the day we handed them the keys. We will not go back to them, even though we had always planned to use them exclusively.

Do
Review №3

Great employees .Jackie in the cash office is my favorite.

As
Review №4

Ralph Mansfield is the best car salesman I have ever worked with! He completely changed the whole car buying experience for me. Honest, nice and straightforward. He went above and beyond to get us into a safe, reliable family vehicle. I will definitely be back to see him for any future purchases. BARTLESVILLE CHRYSLER DODGE JEEP RAM, you guys ROCK!!

Za
Review №5

Quick and easy purchase. I’ve sat around at dealers for over 8 hours trying to conduct a purchase. I was hear for a total of maybe 2 hours. Victoria and Mark were great. Mark really nailed it when it came to showing me vehicles.

Mi
Review №6

I had a very good experience here. Victoria and Kevin were awesome. Everything went so quickly and smoothly. I love my new car. Thank you

Da
Review №7

Nothing but great things to say about Cynthia and her team! They gave us the best offer on a truck we needed to sale and made the process so simple!! Go see Cynthia for all your car needs 👍🏻

Pa
Review №8

Had a great experience working with Javier out in service. He made sure I was taken care of quickly and efficiently.

An
Review №9

My husband and I were shopping for a family vehicle all weekend. We had no luck in finding what we wanted until we met with Dennis and Ralph. Great pair of gentlemen! They got us what we wanted and more! We cant be more happier with our purchase! Their customer service and most of all honesty, made us believe that we were definitely in great hands! Our family is happy and we cant wait to do business again.Thank you Ralph and Dennis!!

da
Review №10

DO NOT GO TO THIS DEALERSHIP. Employee with COVID 19 positive test result asked to “tough it out and take 3 more customers” that were working turns. Not only does this dealership not care about the health of their manager, they obviously don’t care about the danger they are putting their customers in expecting them to be in a tight closed space office with a very sick employee.

Mr
Review №11

Best damn dealership employees are always smiling I didnt see one frown I know I posted yesterday Im doing it today again I had the best experience at this dealership

Th
Review №12

One of the best places to go to great employee and the new leadership takes care of everyone that walks into the store!

Dm
Review №13

Fast and honest service with a smile. A large selection of vehicles to choose from for an honest price. Come on down and see for yourself. I did and so should you.

Sh
Review №14

Went with the no money down voucher. But since bank charge a fee I would have to put money down due to credit still

Ty
Review №15

Great experience. Bought a truck and they made sure I got everything I wanted and more.

Mi
Review №16

The staff and management was very helpful and I was able to find what I was looking for.

Pr
Review №17

I bought a Tahoe and they promised me a remote because the one they had for it didn’t work, I call and they kept telling me they will send me one that they had to order one, but never send it to me, just don’t like when they are dishonest. Is best to let the people know that your not going to do what you promised then lied to them.

Ka
Review №18

Ralph Mansfield is the best! He will be honest with you throughout the experience and won’t try to sell stuff you do not need. Both my mother and I bought our new cars from him and he took amazing care of us! He was able to get her a Wrangler that was up in Kansas down to her in the same week and his drivers are people that he knows well and trusts. He also called a week after my purchase to make sure I was still happy with my Cherokee. Highly HIGHLY recommend Ralph!

Br
Review №19

Wes DavisGreat customer service and genuine want to help get me in the truck I needed. From the time I showed up to the time I left I never had to question anything about the process of buying my vehicle. Wes is hands down the guy to talk to when looking to get in a new ride. He explained everything to me about the process and how things were going. Even had to repeat himself a few times because I didn’t want to get into another bad deal like I had at a previous dealership so I kept asking the same questions. Every question I had got answered and there was no bull like you find at other dealerships. He understood and never made the process feel rushed or complicated. If I could rate Bartlesville CJDR with 10 stars I would. We were so happy with the way things went we got 2 vehicles that same day and never once felt like it was the wrong move. The financial department figured the numbers fairly quickly and we were rolling in no time. And the got us great rates as well. 10/10 will continue to recommend.

Gr
Review №20

Good amount of inventory. We were just driving through the lot today to look. We were then chased down while driving through the lot by a very aggressive salesman. We had to tell him multiple times that we were just looking before we finally wound up driving off. We had to tell him multiple times that we were just looking before we finally wound up driving off. I will be taking my business elsewhere.

Ri
Review №21

We bought my wifes 2017 there,I had told my wife,truck only,but when I seen her face when she got in drivers seat,I knew it was the one,awesome. Car,awesome service,awesome peopleTalk to dennis and tell him I recommended him.

Jo
Review №22

Ralph Mansfield did an amazing job getting us our new jeep Cherokee wonderful customer service and amazing customer appreciation 5 stars are not enough to show how pleased we were with him

Rh
Review №23

Quick service. Efficient!

Za
Review №24

This my first Dodge from Keith, Link and Jenna.All I can say is wow top notch service!I have had the truck for 3 months have 13,600+/- miles on it already, and 1 issue with the truck and it was taken care of immediately!Not only did just 1 call me but all 3 made sure I was taken care on a Saturday afternoon and didn’t need anything else!There are many dealerships to buy from but how people take care of their customers says a lot!Thank you to your amazing team for taking care of me today!!!Zach RashOwner,C. Rash Construction

Na
Review №25

Excellent service, personal friendly and helpful.

As
Review №26

Troy and Marcus made my buying experience easy and stress free! I told them what I wanted and they made it happen.

Ca
Review №27

Service department was very helpful and time efficient!

Ma
Review №28

Great vehicle buying experience. Troy Payne went the extra mile to make sure we were satisfied!

Le
Review №29

The mechanics there are very unprofessional. they need to learn code of ethics. unbelievably rude. they do not care. what so ever. avoid going there. go to dodge in tulsa!

Ry
Review №30

Wes sold me a used Ram, in the process I lost a family member and I wasn’t able to make the trip up there. Wes brought the truck to me with no conditions and let me check it out. Ended up getting. Great service! Thank you!

ag
Review №31

Ralph is a great salesman and great all around guy, he stepped in and handled my situation when everyone else seemed to have dropped the ball. If you need someone to help you, I highly recommend Ralph as he seems to be willing to get things done even if he isnt your original salesman.

Je
Review №32

Their prices are outrageous always trying to get you to to look at what they trying to get rid of dont want you looking at different vehicles

Ca
Review №33

Went by to get an oil chage and the guy at the front desk was great at his job. He was nice and helpful, no problems there. For what cost me around $160 for oil change, filter, tires rotated, and diesel additive I expected at least tire pressure to be fixed. Now inside of truck now smells like oil or grease. Not happy with service at all.

Ke
Review №34

The crew in service are above and beyond

As
Review №35

Everyone was super friendly and took their time to really help and make sure I was happy I appreciate that

Mi
Review №36

Ask for Ralph. He will get you a great deal in an amazing ride

Ja
Review №37

Great place highly recommended we tried getting a truck in McAlester and there was no way they would even speak to us we went up here and signed 20 pieces of paper and they got us a truck no problem highly recommend please use

Da
Review №38

Went above and beyond to make sure we found a car we loved and drove away the same day!

Ch
Review №39

Jena was absolutely awesome to work with. She done an outstanding job getting me into the Jeep that I’m driving today and I love it!! There were a few hiccups in the beginning while I was looking but Jena helped my husband I power through it and get if figured out. I can honestly say that when it’s time for a new vehicle for either my husband or I we will be going back to Jena every time!! She was and is absolutely amazing!!

Br
Review №40

Ralph was awesome helping us out with the 2nd vehicle we’ve bought from him. It was so simple and easy and stress free working with him! We will be buying all our vehicles from Ralph!!

Sa
Review №41

Was super pleased with our experience here! We worked with Marlana to buy our Ram. She was so nice, sincere and well dressed. She made our experience and was so friendly. We will definitely will go back when we need another vehicle in the future. Thank you Marlana for everything!

Ni
Review №42

Took my 2010 Camaro to have it looked at and possibly a new motor put in. It’s now been little over a month, and they still have not fully diagnosed what’s wrong with it. It sits in the same spot they originally parked it in. When lending me vehicles, the dealership told me that I’m putting to many miles on them to quickly, yet they have not even looked at my vehicle or started to work on it... so after 2 loaners I was no longer able to use oneUpdate.It is now April 30th, my car has been at the dealership since the beginning of January. I had authorized a motor tear down 3 times, which never happened. Instead, they suggested that I purchase a new motor without knowing what was wrong with the one in it. So, I did, $5000 later they said it would take 5 days to ship and 3 to install the motor... well we are at the almost 3-week mark since the motor arrived at the location, and after being told that today I would finally get my vehicle, I get told that it will once again be pushed back to the middle of next week...I no longer have a loaner vehicle because the mileage I put on them was an issue, however if I had my own vehicle, they need not to worry about the mileage.Update... complete May 11thI received a video of my car running and sounding beautiful a day before I picked it up. It was kept overnight to ensure that it held fluids after being test drove. They did have a certified GM mechanic remove, install, rebuild, and test drive my vehicle. To whom mentioned on the notes on my receipt that my timing chain was scratched (among other things) and engine was full of sludge. Its now May 19th and I have never heard, felt, or been in something that runs as smoothly as my Camaro now does. My car did have a remanufactured motor installed and after about 6 months of wait I can say that my car runs as if I just bought it brand new. However, my review still stands for more than 1 reason. The 1st being the lack of communication between everyone who was involved at the dealership and myself. I don’t think it was a customer care issue as much as an annoyed that the customer keeps bother us issue.And 2, although the woman who I did talk to finally (in late April) I credit for being the sole purpose as to why my vehicle got done as fast as it did, she did become a really rude with me at the end of the process. At 1st she was willing to be of service, then I decided to write a review so others would know the struggle and issues in case they were looking for the same serves. She called me and asked me to remove both my Facebook review and my Google review. I removed my Facebook review (which im putting back up) and was going to remove Google once I got my vehicle back. However, the dealership did not help me at all during the whole vehicle process, they made me pay FULL PRICE, made me wait 6 months to have a working vehicle, and never really communicated anything with me, leaving me extremely frustrated by the end. Why should I help their business and reviews when they NOT ONCE helped me? And that after insuring me that if I didnt get my vehicle by the 1st Friday of May that they would take care of me. And it’s unfair to the individuals who might end up in the same situation as me, who cant afford or are unable to have a vehicle for as long as I had to be.Update May 30th,My camaro started to act the same way it had in the beginning when I took it to be worked on. However, Im taking it to a different place to have it looked at in the hopes that its a easy fix. As of right now, Im back to where I was only a few weeks ago. Im car less with no idea as to whats going on with my vehicle.

Bu
Review №43

Wes was awesome. He stayed late was willing to be patient while I made one of the biggest decisions of my life. He worked hard to get me into my dream car, a Challenger Hellcat. Every time I get in my car I thank him for his hard work to make my dream a reality. Thank you Wes

Ja
Review №44

Wes is the man to see when looking for a new vehicle. I have bought 2 vehicles from him and got great customer service and a great deal. Goes out of his way to help you get a good deal. Highly recommend

lb
Review №45

We have a Dodge Durango. The salesman was very nice and helpful. His name is Troy Pain.

he
Review №46

We had an amazing experience and got such an great car! We want to thank Wesly Davis for helping us find our dream car. He listens so attentively and found us an amazing car with everything we need for our growing family. I highly suggest working with Wesly to find a vehicle you need. Go see Wes today!!

Ka
Review №47

When shopping for a new or new to you vehicle this is definitely the place to go. Wesly Davis was great he was very knowledgeable an after speaking to my brother for a few minutes was able to approve him and put him in the car he was wanting.. I highly recommend going in and asking for wesly...

te
Review №48

WESLY DAVIS IS BY FAR THE BEST SALESMAN AT BARTLESVILLE CDJR! HE IS SMART, HONEST, TRUSTWORTHY AND AN EXCELLENT SALESMAN! GO SEE WES ASAP FOR A QUICK AND GREAT DEAL!

Tr
Review №49

Tommy is just the nicest, most polite salesman Ive ever dealt with. Not pushy at all. Very well informed. he made car shopping a very fun experience. Thanks Tommy!

Vi
Review №50

These guys (& gals) are good! made my old problems vanish. Maddie & Helen were profession, knowledgeable & hella fast! we got in, we got out. preciate yall!

Li
Review №51

Tommy may be a new guy but he did an amazing job of being respectful and efficient! He listened to my needs and helped to decide what was best for my budget!! Such a great asset to his team!

Ra
Review №52

Smooth and flawless car purchase.

Am
Review №53

Before buying my current vehicle, I visited several dealerships. Wes was the only person that I spoke with who actively listened to my wants in a vehicle and then delivered on the promises he made. I love my Jeep Compass and recommend him every chance I get.

St
Review №54

Absolutely terribly dishonest place. I agreed to buy a 2016 BMW convertible from them. They told me the car was ready to go. I secured my bank loan and placed insurance on the car. Then after hours of waiting for them to send the buyers order and a copy of the title to the bank I finally called them back. Another hour of waiting and the bank calls saying the have a buyers order but no copy of the title. So I call the dealership and ask if the have the title. They say Absolutely but the car needs to pass inspection before I can pick it up. I say OK I will wait but send the title so I can complete my bank paperwork because I took the day off work. About later no title at the bank... call again and Guess What the sold me a car without the title. I was then also told the car still had oil leaks they couldnt fix. I bought a BMW the same year and miles for less money and wrapped it up in 30 minutes.Again Very Dishonest People, they flat out lied to me 6 times and cost me $500.00

Ta
Review №55

We initially called about a specific vehicle, were told it was available, so we drove from Claremore to Bartlesville, only for it to be sold. So we say okay let’s look around anyways, we drive a Dodge Ram 1500 2020 (which a service guy had been using as his vehicle, so it takes them a second to move his stuff out and vacuum etc. Victoria is our salesperson, we were promised all weather floor mats with the purchase of the vehicle.....NOTHING. “It will take us 2 weeks to order them and we will give you a call” that was in May.....Not only that, we get the truck home and start to notice the smell of cigarettes....the service guy was smoking in it!!!!!!!Our experience was okay, but being ensured we would get our floor mats by Victoria and now nothing was a major letdown. I would also advise employees not to smoke in the vehicles (we also found cigarette burns in the drivers seat).Husband called for his first oil change, ask to speak to the service center....the lady that answered “well what do you need”....an oil change...”no you don’t need an appointment”....ya I wasn’t asking that, can I talk to the service dept. “oh well they are busy”. Please improve your customer service.Disappointed all around. Won’t be going back or referring.

Jo
Review №56

Marlana Hutchinson did a Fantastic job at helping me purchase my new 2019 Ford F-150! Everything was so simple and easily discussed! Happy I chose this location and definitely will be back!!!

Ch
Review №57

Had a great experience with our salesman Wes Davis! He was very professional, attentive, knowledgeable and helpful. He made purchasing my van a seamless process and we were very pleased with his service.

Ja
Review №58

Ask for Ralph Mansfield! He will get you a great deal on exactly what you want! Most honest and trustworthy salesman that I have met. Thanks again Ralph for being awesome!

Mo
Review №59

Highly recommend Wesly Davis! He genuinely cares and listens to what you are needing or wanting!He will get you the best deal possible!

Do
Review №60

I have bought 3 vehicles from here now. My latest is a Pacifica and I adore it. The picture is one from their showroom floor. I sent it to my husband and told him this is my new car. He asked where I’d put the grandkids. Lol

Sh
Review №61

Wishing that they would fix the hitch and wires that they put on my 2019 jeep grand Cherokee.

co
Review №62

Wes Davis made the experience very comfortable. He was fast, efficient, very helpful, and seemed to actually care about us as a customer. I would definitely recommend him to any of me friends or family.

Jo
Review №63

I bought a truck from Wes Davis last September. His salesmanship and knowledge was outstanding. He did everything I asked to get me into a new truck. I definitely will be a repeat client of his.

Sh
Review №64

Wes Davis is awesome! Absolutely loved having him as my salesman! He walked me through everything and answered all my questions! Will definitely be going back to him for my next car! Thanks Wes!!

Sc
Review №65

Wes is a great asset to the business! He is knowledgable, helpful, and a straight shooter. Everything you want in a salesman when trying to buy a vehicle. Keep up the good work!

Sh
Review №66

The service department is a joke. The mechanic was supposed to file a claim with my extended warranty but refused didnt even try. Then upon picking up the car after shelling out my last 400 at Christmas time it was missing parts and wouldnt even start. The navigation hasnt worked since and they wont return my calls.

Pe
Review №67

Wesley was extremely helpful in my car search. Although it didn’t work out I felt no pressure and that him and the team has my best interest in mind. I will be going back.

St
Review №68

Marcus was very helpful in my car buying process. He was respectful and easy to work with. Everyone there was very friendly. They worked with me on price and financing, got the deal done and LOVE my new charger!! Thank you very much!!

Vi
Review №69

I dont like buying ysed cars. But Victoria Boyd soldvme a used 2010 Rav4. I love it. Not one problem in the 5 years that Ive had it.

Ki
Review №70

She did a wonderful job of getting me an amazing deal on a car!!!

Ra
Review №71

My girlfriend and I were shopping for a new Dodge Ram and Wesly Davis really knew his trucks. He was great to deal with and now Bartlesville Chrysler Dodge will have two new a customers for life. Thank you Wesly!

La
Review №72

Marcus was amazing! Not only did he reach out quickly, he was kind and answered my texts promptly. He got the deal done fast, he was able to have all my paperwork ready when I got there, and it was quick, smooth, and effortless! I will definitely be referring him and using him again in the future!

Ji
Review №73

I brought my Chrysler 300 into the service department for a warranty repair for a non-functioning rear/backup camera and was told that there was a software problem but the fix wasnt available and that I should periodically check back to see when it might be available. I called monthly for over a year. Still no software fix available. Finally, almost two years later, I was told the software fix was finally available and to bring my vehicle in for the repair. I delivered the vehicle and left it for the day. Late that day the service department called and said the radio wouldnt accept the upgraded software and I would need a complete new radio and that they would order one. Over a month past and still no radio. I called repeatedly and last week the radio showed up. Once again, I left my car for the day and the radio was replaced. The next morning the camera was not working again. Took the car back to the dealership and was called late that afternoon and told that the backup camera needed replaced but sine they already replaced the radio, they would not fix the camera under warranty.Bottom line, the problem occurred under warranty. Through their missed diagnosis, unavailable software and failure to respond to my numerous requests to repair my vehicle, I was told, your warranty has expired.

Ra
Review №74

Wesley Davis is a great salesperson. I am a return customer just because of him. He will go out of his way to fond exactly what you want and will not pressure you into anything. I will continue to be a return customer as long as he works there.

Jo
Review №75

Had an amazing experience. I suggest that anyone needing a vehicle to go see wes, I had such a good buying experience. Thank you wesly!!!!

Cy
Review №76

My salesman was Ralph. I appreciated him. He was cordial and honest and helpful. It was a pleasure working with him. A refreshing change for many salesmen tactics. If anyone should ask about a place to buy a car. I would definitely recommend Bartlesville Chrysler Dodge, Jeep and Rams. And ask for Ralph.

Bi
Review №77

It was fine, they take care of there customers!!!!

Ja
Review №78

Salesman Wes Davis is awesome! Great customer service very honest and very helpful ! Above and beyond to find the right vehicle and at a very great price!

Gi
Review №79

Honestly I’m not the biggest fan of shopping for vehicles. The process gets a bad rep for a reason. With that being said, the way I was treated and taken care of at this place was far better than many other places I’ve been! Roy was excellent, from the first call to the final handshake he and his team took care of me and made me feel like I was VIP. I highly recommend this place.

Co
Review №80

Would not recommend they told me they’d give x amount for truck I let them run credit for a charger and then they only gave me 1 payment then they said they’d try a new 2020 instead of a 19 come back same payment they didn’t even try to take any off of they’re car to make a deal then I called to see about the ding on my credit and finance guy hang up on me after I told him who I was because I called the night before so I called and talked to a manager and still tried to sell to me. I’m also a return customer who has bough from them before and they also said they’d be aggressive about it which they did not try. Just figured I’d let others know About my experience. Also when we bough our Jeep from them in 2017 they wouldn’t give us floor mats for it they said it comes with a full size spare that’s why you don’t get floor mats haha😂 I will give credit where it is due Cynthia the internet sales manager was professional which was the manager I talked to.

Ja
Review №81

Victoria had called me to see if i was satisfied with the truck i bought over a yr ago. I expressed some concern and she said come in and we will talk about it. My visit with her was very pleasant and she was genuinely personal. She listened to exactly what i wanted and made it happen. I will have to say that the experience of buying this new truck was painless and i got what i really wanted.

Ju
Review №82

Wes Davis is amazing! He does his best to help you get a wonderful deal and vehicle.

We
Review №83

Wesley Davis was super helpful. No nonsense and no pressure. Wonderful experience.

Li
Review №84

Wesley Davis is a great salesman. He finds exactly what you want.He makes car buying easy and presure free would highly recommend.

Ba
Review №85

Great place to buy a car but none of the staff wear masks until they get a customer or are told to

Je
Review №86

Wesly Davis is a great, knowledgeable and friendly salesman that is more than happy to find you the vehicle to fit your needs and budget . Check him out, you wont be disappointed!

J&
Review №87

Always makes me feel like part of the family every time we come here thanks for the experience .. Wesley davis

Ra
Review №88

5 Stars really aren’t enough to describe the service I received when I first walked in the door and which still continues a day later.I was treated in a friendly, courteous and professional manner from the receptionist, sales associates, finance representative and General Manager throughout the entire experience.My next vehicle purchase will begin with Bartlesville CDJ because I know I’ll be well taken care of.

Sh
Review №89

This was the best car buying experience I’ve ever had. Ryan was quick to get all the needed info for financing and Ralph was great to work with. They made me feel like I was the only one in the room instead of helping several other buyers at the same time. It was also the quickest purchase I’ve ever completed. I will definitely be back to buy my next vehicle.

Ro
Review №90

Pretty cool to have a Veterans discount and a Veteran salesman, Wesley Davis. Makes a difference when shopping for a new ride that they can relate!

Ju
Review №91

What a nightmare of a car dealership . I applied for financing online through website that I thought would just give you information on financing itself. This place is who calls you after you apply. Then I went all the way to Bartlesville an hour away from my home. Just to be given the runaround. I gave them all the information over the phone. I went into test drive a couple of vehicles that they would be able to finance for me. I found the one that I truly liked. And then they hit me with they needed a down payment, which this was the second time than I came an hour from home and had already explained that that wasnt an option. Then they tried to push me towards the second vehicle they showed me that was high miles and overpriced and in rough shape. But felt like a total bait and switch. So then with my credit situation and the money that was not available for a down payment. The sales manager James said that he would call me for sure on Friday. And he would be calling with the vehicles that what qualify. Well here it is Wednesday and he doesnt even respond to my calls. This dealership is owned by the same people that own classic Chevrolet Suburban Chevrolet and several others. The customer service is terrible. And I have no problem talking down to you if your credit has issues. And mine does. So I guess that makes me not worth their time to call back. After having me drive up there twice this is how they treat customers. I would not recommend them to anyone.

Ma
Review №92

I highly recommend Wes Davis! He goes out of his way to make sure the whole buying process goes smoothly!

Je
Review №93

Go in and ask for Wesly Davis! He is willing to go above and beyond to help you get what you need!He is patient and will actually listen to you on what you want or need to achieve!

Er
Review №94

We had the best service and shopped around. No other dealership could touch the deal we got here. Starting with their Faith! She helped us tremendously! We adore our vehicle and get compliments and thumbs up everywhere we go!! We’re Jeeple!! Faith, Bryce, thank you so much for treating us like family!!!!

Ja
Review №95

Everyone there is so nice!

Mi
Review №96

Wesley Davis is the man to see, honest and always working hard to get you the best deal possible.

A
Review №97

Ryan is by far the best salesperson I’ve ever worked with. We knew what we wanted and he found it. Without a doubt ask for him! We’ve both bought cars at many different dealerships but this was the best experience yet. We will go back when we need our next new car.Everyone in there was very nice and it didn’t feel like they were out to get you. We had our kids with us and all the employees we came into contact with even acknowledged the kids.Good people! Don’t forget...ask for Ryan!

ja
Review №98

Wesley Davis- hell of a salesman. Very professional and makes the buying process very enjoyable.

Em
Review №99

This is the best dealership I’ve ever dealt with and will continue to do business with them in the future!! Ralph made the purchase super easy! He was very honest from the start! I was greeted with big sincere smiles and left the same way! Ralph and Heather made a great team and I couldn’t have asked for better salesmen!! Ralph worked very hard to get me in a truck I could easily afford and I couldn’t be more thankful! If you decide to stop in Definitely ask for Ralph Mansfield!

To
Review №100

Got me a new truck

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3250 SE Washington Blvd, Bartlesville, OK 74006, United States
  • Site:http://bartlesvillechryslerdodgejeep.com/
  • Phone:+1 888-662-4718
Categories
  • Auto parts store
  • Chrysler dealer
  • Brake shop
  • Car dealer
  • Diesel engine repair service
  • Dodge dealer
  • Jeep dealer
  • Oil change service
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations