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Motor Werks of Barrington
1475 Barrington Rd, Barrington, IL 60010, United States
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Motor Werks of Barrington
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Ge
Review №1

This place is amazing! The guys who work here are phenomenal! Joe Fasanella showed nothing but honesty, professionalism and dedication to his work. He was able to answer every question we had and help us get the best deal we could dream for.Im also very grateful to the financial manager Toni Dee. He explained every single document that we were signing and make sure that we understood everything! He got us with amazing deal!! We have nothing but positive things to say about the team that works here! They take care of everything and make this experience unforgettable! Definitely recommending them to everybody looking to buy a car!

Ad
Review №2

I was very pleased with the great customer service and the attention to every detail that was given to my vehicle while at Motor WerksJohn the gentleman in the service area who took such wonderful and professional care of us should really be commended for his service we were very pleased with everything and will always come back . We are intending to buy our next vehicle from Motor Werks. Thank You again John and the entire maintenance staff at Motor Werks!

Ko
Review №3

6/28I am from Taiwan, and I am very angry now.I bought a GLC300 certified by the manufacturer in April this year, and now I have received a car with a broken roof glasses case.I asked my agent, they said you don’t repair it,Wow! I bought a CPO car and exchanged it for a broken roof glasses case. Its incredible!!!7/1Thank you for providing the contact information. It is still under negotiation. When there is a conclusion that both parties are satisfied with, I will come back to fill up the five stars, thank you.

Jo
Review №4

The experience was very easy. Dean Dimitri messaged me and sent me additional videos to answer questions before we drove the two hours to the dealership. They had a great price on the vehicle we wanted and gave us a great trade in price. The staff were friendly and made us feel comfortable while we waited for the car to be fully detailed and filled with a full tank of gas. Beautiful dealership with plenty of cars.

Be
Review №5

Do not trust anything you are told here, THEY WILL LIE TO YOUR FACE.First and foremost I would like to say that the showroom here is absolutely amazing. They have some quality cars. Unfortunately, the service that is provided is less so. I can only speak to my experience buying a used vehicle here from John Greg... (salesman). We saw the car online and agreed to go pick up it, even gave our credit card the day before so they can get deposit. Once we go there to pick up the car we saw underwear in the backseat of the car. and a lighter. The car smelled of very heavy marijuana smell. We were told the car had gone through a deep cleaning and even shown a receipt of a zurich protection/cleaning that they had done on the car. Secondly, we wanted to avoid cars from auctions. We asked multiple times about the car and were told multiple times it was a trade-in. Once we got the keys of the car they had a tag from an auction house (which also makes sense since car was from KY so it was a bit strange that it would be traded in IL). Avoid this place as they will lie directly to your face.

Sh
Review №6

This place is the best place ever. Service and people went over and beyond to meet our needs. Kevin Betts was the best. If you are in search of a vehicle. I highly recommend this place to purchase. The service was the best would not buy another car anywhere else.

Ok
Review №7

We had an amazing experience with this dealership. We are really appreciate Vlad and Sean for everything they did for us to get our Mercedes. Thank you guys for your business.

Sa
Review №8

The purchase of my 1st Mercedes was seamless! The most pleasant experience I have ever had! Our salesman Chris was kind, thoughtful, experienced & very professional! As well as very patient with me. ;) Finance manger (Tony) the same. Go to Motor Werks of Barrington and tell them Sandy sent you! ;)

Ra
Review №9

Very good experience. Service was as expected. Was contacted regarding the maintenance required and the cost. Was not pressured to elect maintenance not yet due. Service was prompt. Loaner car was clean and ready. All in all, well done.

St
Review №10

The drive is worth the trip. Clean facility and bathrooms. Courteous and friendly staff throughout Dealership.

Su
Review №11

Had a great experience working with Vlad to search for my new car! Very knowledgeable and hard working, understands clientele well! Thanks Vlad.

An
Review №12

Called. Set up a time. Had everything ready when I arrived. Was in and out. Very painless very quick. Will be back for my next car there!

Me
Review №13

I took my car in for Service A and as usual Motorwerks did not disappoint. Not only did they do the Service A but my car was detailed to a show room shine inside and out(no extra cost). I could go anywhere but I chose Motorwerks because the Customer Service is Impeccable.

Ol
Review №14

I had a great experience at this placeGreatly appreciated the help I got from Vlad seller guy, very good advice i got from him, I am very happy with my car

Ab
Review №15

Ive been to many car dealers and they always make it more complicated plus they have many fees which was not legal fees but with Mercedes Benz of Barrington The process was very comfortable and simple, far from all the complications and additional fees and Especially the manger Amin smith and brian Martin They are so cool and I am very grateful to them they just want you to leave with a smile on your face.

An
Review №16

Amazing place to buy your car. I buy brand new 2021 GLS 450 for my wife. Ken Beets and the team were awesome. They explained to me everything about the car. I had great experience at this place. I went to a couple different dealership a few days before but they didnt treat me nice. This place is top notch. I will recommend this place to family and friends. Also theyre nice to my kids and welcome them which is a plus to me.I cant wait for my turn to buy a car from them. I wont go anywhere else.Thank you.

Mi
Review №17

Picked up my Mercedes C300 tonight from Sam Rider at MotorWerks. Awesome experience. Amazing vehicle. Friendly professional working with Sam and everyone at MotorWerks of Barrington.

Jo
Review №18

Great service! I always feel confident leaving my MB with Motor Werks that the service will be of the highest quality.

Al
Review №19

Spent a couple of hours with Ken Betts. A straight shootin, good tempered, educating and entertaining guy; and the embodiment of the car shopping experience.

Eu
Review №20

Nice showroom prompt auto service. Nobody clings asking if they can help me.

Ge
Review №21

I bought my 2018 Toyota RAV4 from Niram Maroukel and Jadrian I had great experience. Thank you guys! :)

Jo
Review №22

Easy to work with on price and trade-in, no BS, no salesman tactics a great experience. Im taking off one star as the PDi on the car could have been better, there was residue on the paintwork, the clock was hours off, tire pressures varied by 4psi, also no product specialists were available to go over the car and MBUX system with me. Lastly I was promised a full tank of gas and they did not fill it up.Despite the minor issues I would return and buy again, I would also recommend Mercedes-Benz of Barrington to family and friends.

sa
Review №23

This is my second Mercedes Benz vehicle purchased from Motorwerks of Barrington. The customer service and pleasant demeanor of staff especially Dennis and Tony is excellent. We had a great experience at this dealership.

Ab
Review №24

This place is great in all means! Chris was my salesperson and he was communicating with me through text messaging very efficiently. I’m an out of state buyer and I found the car on their website on a Thursday morning. The car was reserved for me by the same afternoon and all financing and paperwork was ready for me to sign. Friday was New Year’s Day and they were closed, so I booked my flight for Saturday morning. I stepped in to the dealership at 10:10am and took a test drive, had great chat with Chris, signed the papers, refilled my coffee, and left with my new car around 11:30am! I’m so pleased with their communication and service. This was the best car buying experience for me out of 10 purchases I’ve made in the last 7 years. The car was a CPO and it was in outstanding condition looking like a new car. They have high standards in quality, relationship and service. I’m glad I got to meet with Chris and I thank everyone at this dealership.By the way, their dealer/doc fees are the lowest I have ever seen. You can certainly get a great deal at this dealership!

Do
Review №25

John Laskowski always does a wonderful job.Our car always comes back working and looking great !

Je
Review №26

Excellent service. Explained everything clearly and addressed my concerns. Waiting area was clean and well stocked with water and coffee. Loaner car was clean and new. Great experience!

Do
Review №27

My 2011 Mercedes E550 developed a mystery vibration. The first diagnosis and initial repair unfortunately turned out to be wrong. Motorwerks took up the challenge and exhaustively checked every possibility. The process took several weeks, with some dead ends but ultimately the source of the problem was discovered and the problem solved. Despite the investment in time and parts, the final financial outcome was very fair.I was updated every step of the way and received a follow up call to make sure everything was as it should be.Any shop can fix a routine problem but it needed the experience and the expertise of Motorwerks to solve this one

Ya
Review №28

I bought my 2018 M550 car via online. Agnes was the representative who dealt with me professionally and made the whole process super simple. Pictures online were clean and detailed so I did not have to ask for additional. The papers to sign were mailed to me and the car was shipped within 2 days. The whole process was simple and I have nothing but positive praise for this dealership. Thank you Agnes.

Se
Review №29

Ive had all of my auto services performed at MotorWerks for the past five years and my service advisor is John Laskowski. John is fantastic to work with and follows up quickly on inquiries and requests.Scheduling service appointments with a loaner vehicle is a very simple process and checking into appointments is easy as well. Im always very pleased with the loaner vehicle program and Im usually in and out within twenty minutes. I have interacted or worked with most of the advisors at times when I had to pick up my vehicle when John had left for the day or was on vacation, and theyve all been professional and a pleasure to deal with.The bottom line, I have peace of mind servicing my vehicle here and I trust my advisor as well as the experienced MB certified technicians. Ive encountered very few problems during services, and when small issues did arise, John and the team handled them quickly and in a very satisfactory way for me. I strongly feel that my business is valued here and when Im in the building or on the premises, its easy to observe that this company has built a great culture with an experienced/well-trained staff that has pride in giving world-class customer service to their customers.

Al
Review №30

The dealership made experience quick and easy. The price was very competitive and fair as well.

Bu
Review №31

Wandered around the used car lot and showroom for about 15 minutes. Not one employee asked if I needed help or even acknowledged that I existed. Wont be going back there anytime soon. Not the first time having a bad customer service experience with Motorwerks. But thats been a few years and thought Id try again.

Da
Review №32

This is the best car dealer ever! I strongly recommend this place

Ra
Review №33

I absolutely had a great experience at Motorwerks Mercedes Benz. Shout out to CARLY who made it possible to get the car that I wanted. No surprises, no BS. All I ever wanted for an experience at a dealership. Back and forth through email and text without any pressure. So for those who dread on going to dealerships because of all the bad experiences before, Motorwerks and Mercedes Benz will give you a great experience. I’m glad to have gotten my 3rd car from them. Thank you!

Ma
Review №34

I recently had service done at MotorWerks in Barrington.Stephen Rogers was my service agent. Stephen did an outstanding job listening to my concerns and looking into what was causing my problems. He communicated with me throughout the day and was easy to get ahold of when I had questions. My vehicle ended up having to stay a couple days because of a part they had to order and Stephen made sure my vehicle was secured for that time. When I was able to pick it up the cost was exactly as Stephen had quoted, no hidden fees or service fees. On a scale of 1-10 I give Stephen a 10 for his knowledge and customer service. Thank you again Stephen Rogers for an outstanding experience at MotorWerks!

TO
Review №35

Its my second time to come to this place to see Vlad Bujnita best of the best dealer ever!Everyone who comes to buy cars only Vlad and you’ll be happy!

Ro
Review №36

Doesnt everyone need a beautiful car. Great experience with the purchase. Staff was excellent to work with.

Ge
Review №37

Professional sales experience and quick process. Very efficient

An
Review №38

Great experience. Mr. Higgins and his team did everything and anything to help me walk out with my dream car!! Highly recommend this dealership and make sure to ask for Mr. Higgins. He will make sure you walk out of the dealership with what you asked for.

Mi
Review №39

Scott Sanders made my online car purchase experience a breeze. He was professional and I never felt pressured. His communication was great! He informed me every step of the way from securing financing to setting up delivery of the vehicle. The process was so quick. I received my 2020 Mercedes within a week, including car transport to a different state. I highly recommend Scott if you are considering purchasing a car!

Br
Review №40

Purchased a new vehicle from Vlad without having to ever step foot in the dealership except to sign everything. Dealing with MB of Barrington was very efficient and straightforward. Great price on the car I bought, fair price on my trade and it didnt feel like I had to battle to get the deal I was looking for. Would highly recommend

Le
Review №41

Very clean facility and great staff.

em
Review №42

I had an amazing experience. The dealership was extremely clean and professional as well as the staff was very personable. My consultant, Jack Ball was exception. Outstanding interpersonal skills. I didn’t feel pressured and he was very knowledgeable. He listened and found me the car I wanted and negotiated a fair price. Very appreciative. Thank you.

He
Review №43

**EDITED** For the initial sales/pick up I would give it 5 stars for the ease, was the best car buying experience I have ever had. Carly and Tony were absolutely amazing to work with. Carly is very knowledgeable about Mercedes and was great about walking us thru all the features in our new GLB. *this was originally written on my ride home from the dealership.**After arriving home I notice the plastic part on the passenger side fender is off and bent back. I immediately text Carly, she said they want the car back asap to look at it. They have my car for 3 days, part gets replaced, I get the car back, then notice the bottom clip is still not clipped in and wont clip, part is not aligned correctly. They take the car back again, have it for a day bring it back, the specialist that brings is back to me says its as good as it will get This is unacceptable for a brand new car. I reach out via email to managers and Carly, hear nothing back. Then while on vacation I get a text saying my car is scheduled for service. No call nothing, just a text. I reply saying I am out of town for another week and they say Ill have to reschedule when I return. Get back, speak with Carly and she claims it will be picked up and scheduled on Monday. Monday I get a call from someone different telling me I wasnt scheduled for anything, she is scheduling it now and no availability for 10 days. I have now had a new car for over a month with a issue they cant seem to fix and they obviously have a serious issue communicating with customers.My advise, if you buy here, THOROUGHLY inspect your vehicle before leaving the lot.

Pe
Review №44

Excellent and pleasant car buying experience. Courteous, fair and quick process. Very good follow-up after the purchase as well.

Gr
Review №45

I worked with Joe Sparta on getting my daughter a used GLE 350. The experience and his customer service were outstanding. Being new to this vehicle, he gave me a rundown of the car along with a few pointers. After inspecting the car, we noticed that one of the floor mats were missing, so Joe gave us brand new ones of our choice for free. Flying in from Kansas to purchase the car, he also put a week of complementary XM radio in the car for the drive back. The whole process has been great. I would 100% recommend him and this dealership to anyone in the future.- Kyle Heineken

Mi
Review №46

The day before I purchased a car from Ken at Motor Werks, I had tried to buy one from a different dealership. The experience was night and day. Where the other dealership tried to force me to buy a protection plan on a car that didnt need it, Ken at Mercedes Benz of Barrington listened to what I wanted and got out of the way. I ended up driving off with a used Tesla Model 3 Performance at a fair price and without all of the headaches other places add to the car buying experience. I dont know why I didnt go to him first. Great company, excellent salesmen.

Se
Review №47

I had to order the car while I was at the dealership. I was able to pick what I wanted as far as options and it arrived when they said it would. In and out in 45 minutes for leasing the vehicle. Very easy. Great service. My sales person,, Chris Jamnik did a nice job.

Jo
Review №48

Amazing service. Jack Ball is a terrific sales consultant. Never pressured me, helped me find the car I was looking for, very responsive.

Ch
Review №49

Stephen is an excellent advisor and gets the job done! Coordinating a loaner is seamless. All personal contact I have had has been kind, helpful and professional!

Gl
Review №50

It was a great place to buy a car. Although the sales guy Vlag could have been more helpful. Juan, the delivery guy was awesome explaining all the features of my new car and the finance guy was awesome trying to work with me in giving me the best deal.

An
Review №51

Bob is incredible and beyond knowledgeable and professional. Best service I have ever received. Hands down. Couldnt recommend enough.

Sc
Review №52

Pickup and delivery was great experience. Matt in service was awesome. Communication was on point. But like all things MB service was over priced for the work done, just the cost of owning an MB.

Jo
Review №53

Sharon Lee and her team are absolutely outstanding. I am personally someone that does not have a lot of time, so convenience and service is something that is important to me. Well 5 star service is waiting for you with Sharon. She is quick to respond, listens to what you want, offers suggestions and is extremely knowledgeable regarding everything Motorwerks offers. Let me tell you, if you’re looking for a vehicle - contact Sharon Lee. She is absolutely incredible. I will be seeing her down the road for my next vehicle!

Ja
Review №54

I purchased my C43 at Motor Werks Honda about a month ago now. Looking back at the experience, I can’t say it was great one. The whole experience really tried my patience. Maybe I would’ve gotten a better experience if I just had gone straight to the Mercedes side. The person that stopped me from going to a different Mercedes dealership for service was Sylvia Drwila at the Mercedes service department. Sylvia renewed my trust on the Motor Werks brand with her honesty and efficiency. She was very upfront and straightforward with her answers to my questions. Sylvia responds to my text messages really quickly which I truly appreciate. Because of the excellent customer service I have received from Sylvia I actually wouldn’t mind buying another car from Motor Werks but straight to the Mercedes dealership. Five stars for Sylvia.

GT
Review №55

Relly good food relly nice cars they should do it more and do it on a sunny day but overall it was very nice and fun to see

Je
Review №56

Great Experience!!Just had another great car buying experience at Motor Werks of Barrington!Salesman Skyler Standafer went above and beyond in showing us vehicles that we were interested in. It was a no pressure experience, and the final price was exactly as negotiated. Everyone we worked with were great representatives of the company, Salesman, Finance Manager and the Mercedes Specialist. Keep up the good work Motor Werks!!

Ja
Review №57

Opposite to many other car dealerships where I was met with endless layers of internet sales personnel where I never managed to get hold of a real sales person, I was immediately contacted by a very service minded and efficient sales professional when contacting Mercedes-Benz of Barrington. Even if I am overseas and never even saw the car, everything was taken care of very fast and we were able to close the deal 2 days after my first contact. Thank you to Brian Martin for his excellent understanding of the process and what he needed to do in order to finalize and close the deal.Jan Ivar Nielsen, Norway

Ce
Review №58

Brian Martin was our sales rep. We found him to be very helpful and forthcoming with information regarding the car that we purchased. He was professional and prompt with answering any questions.

Bo
Review №59

Service department is a complete rip off. I asked if they could replace a part on my BMW and they quoted me over $1000 for a part I found on the official BMW website for a $25 simple plug in part.

Lu
Review №60

Great service! Professional, friendly, knowledgeable and transparent through the buying process. Greatly appreciated and gives Mercedes a good name. Not all dealerships are equal.

Le
Review №61

Excellent team of professionals. I mostly deal with parts and management, but their commitment to customer service is remarkable. Doesnt matter if you are buying a Porsche or Honda, they go above and beyond. Prices are very competitive and they always have hard to find models/option packages.

N
Review №62

Gabriel our salesperson was very pleasant and knowledgeable he went above and beyond to assist us finding a car that suited our needs. The process was stress free and pleasant. . Great service!

Ow
Review №63

Be very careful about these people delivering your car, they just drove my car through Illinois tollway without paying and didnt even tell me about it. Now I have received a bill tolls been double am very surprised to this behavior.

We
Review №64

Dennis Wagner and everyone at this dealership provided me with the best experience I’ve ever had at a MB dealership. This is my 3rd and hopefully last purchase but I highly recommend this dealership if you are deciding where to shop, and pls see Dennis!! And I love love love my new beautiful GLC car.

Fa
Review №65

Overall great experience! Chris & John were a pleasure to work with and made the process super easy. Would definitely recommend & will definitely return in the future.

mi
Review №66

They did a good job on fixing the issue, and polite . But it’s too expensive honestly.

Ja
Review №67

I have been bringing in my car for service with Bob K for many years now. He takes the time to listen carefully as I share my list of questions or concerns. Bob is friendly and knowledgeable!

Da
Review №68

Matt Price went over and above to make sure repairs on my Mercedes were completed in a timely manner. He was professional and always kept me in the loop. Thank you, Matt!

Za
Review №69

Tbh frank helped us so much bro if you guys go there ask for frank he helped us with everything and made everything easy on top of that he got my car done early

Ma
Review №70

Sylvia Drwila was very helpful with my Mercedes-Benz C63 for Service. I would definitely recommend her if you need any service done on your Mercedes-Benz. Sylvia kept me updated with everything that was going on with the car and even took time off of lunch to get everything sorted with my car. Thank you again for helping out!!

Kr
Review №71

Another amazing experience with Gabrielle Latini in selling department at Mercedes-Benz of Barrington very personal, professional and great communication approach that make me feel important . Truly recommend thank you Gabrielle !!

Ja
Review №72

Great experience, excellent service.I was looking to buy a new glc 300. None of the available inventories at various dealerships I looked at, did have exactly what I needed. When I met Gabriele at Mercedes-Benz of Barrington, he understood my requirements patiently and suggested to go for a new build. That was the first thing that I really liked about this dealership and Gabrielle in particular. In my previous visits at some other dealerships, I felt they were more interested in selling their available inventory rather than focusing on my needs and working towards meeting what I needed (I don’t mean they were not good or were unprofessional but still they didn’t seem enthusiastic towards ordering a build). I ordered a new GLC after Gabrielle gave me a good price and details of what the process and timeline would be like. He made it clear how much time would it take to get the new car ready to be picked up and provided status updates as and when I asked. The car arrived exactly around the expected time with all the build options I had selected. There were no hidden costs, no false promises. The Finance Manager gave me a good interest-rate beating what my bank had Pre approved.I don’t write reviews generally, this is in fact the first detailed review I have done and that’s because I really liked the service and wanted to leave a note of Thanks. I highly recommend Mercedes-Benz of Barrington and Gabrielle to any new clients looking to get new Mercedes.

Da
Review №73

Great service department.

Sa
Review №74

I was looking for a 2021 GLC 300 Coupe and they responded. They worked with me through the entire process. They got me everything I wanted on the vehicle. I worked with a young lady Carly and she was amazing. No matter how many questions I had, she would always respond with eagerness. They kept me updated about its arrival every step of the way. When I saw the car, I literally fell in love with it. Once, I got there to pick it up everyone was so nice and accommodating. Austin was the guy responsible for showing me everything this car could do. He went over every inch of what this car was capable of. He took his time and didnt rush us at all. He gave us time to ask questions and he responded with correct answers. There wasnt anything I asked that he wasnt familiar with. I would definitely recommend this dealership to all my friends and family.

su
Review №75

Goran at mototrwerks was really helpful. We were able to get all the paperwork work done prior to getting there and it was a smooth transition. I highly recommend going there, its a A plus car dealership.

Je
Review №76

Chris Jamnik was awesome. He ordered an extra key and made a prompt appointment to check out my perceived oil leak on a 2011 without a warranty.. The service department made sure I will have a loaner too. I have purchased two comparatively low priced used cars and have been treated like I was buying a 300k Porsche. I highly recommend Chris and Motorwerks.

Mi
Review №77

We had the absolute best experience working with Brian. He helped us find the perfect Mercedes to fit exactly what we were looking for. He was available around the clock and responded promptly to all our questions- even two weeks after our purchase was final! We had such a pleasant experience working with him, and because of it, will forever be Mercedes Benz users.

Ca
Review №78

32 gang .......How come Patons not in staff pics

Ka
Review №79

Dont understand how this dealer still have costumers.Went today to check s550 that i found one on their website and .decide to go there and check( check these pictures out...first 6 are from web)Online they are not even similar to what i saw with my own eyes...car was in very bad shape different of what they show online ..what a shame...and scam!!! Please stop liyng to people and taking advantage of them..thank you

Ji
Review №80

Friendly and efficient. Matt did a great job keeping me informed and the free loaner was great while my car was in for an airbag replacement. Highly recommended.

Al
Review №81

These guys make too much money, they will sell you the car and forget about it. Awful post sale experience, they do not care about their clients. Be aware

li
Review №82

I highly recommend this dealer and especially our sales rep Brian Martin. He has excellent communication skills. He proved that with us. He was very patient and listened to us and explained a lot. From the beginning when he welcomed us, all the way to us leaving the lot, he treated us with respect. See Brian Martin next time you visit.

Ca
Review №83

Love this dealership! Their knowledge and expertise is next level. Jack Ball was excellent to work with.

Vi
Review №84

Costumer service is amazing. Vlad helped me to find the right car and was taking care on 100% ! Recommend!!

Wi
Review №85

Excellent service by John L. He went the extra mile to assist me with a tire issue and saved me money in addition. Highly recommended!

J
Review №86

There is a reason I drive by 3 other MB area dealers and go 25 miles to MW of Barrington, in part because this is where we purchased from. MW represent the best of service and quality. Never a surprise here. They deliver the best of service. An occassional mistake can happen, but it was corrected quickly.Highly recommend Motor Werks of Barrington. Our recent advisor is John Laskowski - who is both our advisor and advocate. When we did note a minor problem, he worked with management to assure it was addressed in a timely manner.Pro: drop/off and pick/ups; quality of the service; everyone is friendly; a desk to work at when I choose to wait for service; wi-fi, snacks, price is appropriate for the level of service / quality received. The show-room is prestine, and always fun to look at the newer vehicles and other brands offered.Con - due to covid - no snacks anymore. But they are pre-packaged, bring those snacks back. :-)JF A++, highly recommend MW of Barrington

Id
Review №87

Purchased a new 2020 Polar White GLE450. Had a great experience with Brian Martin & Joseph Fasanella. We were looking for this model in polar white for some time and was glad to find it at Motorworks.

J.
Review №88

We took our GLC in for service A today. The dealer recommended service A was $1,160. However, those recommended dealer service items were not Mercedes Benz recommended. Fuel injector cleaning, oil conditioning, coolant conditioning, etc. were all dealer service mark ups. Once we removed these unessential items along with a few other things because our car was not yet at the mileage interval to warrant certain services, our bill for today was only $349. Look out for these unnecessary items and save yourself some money.

Sh
Review №89

Dean, Ali and Jo in sales were very transparent and upfront about the sale process and price and were a pleasure to work with . Amin in Finance was a breeze to get the paperwork signed.

Fe
Review №90

Matt is very friendly and helpful. The whole process went very well and smooth. Highly recommended.

Ji
Review №91

Great experience. Purchased remotely from AZ and the team at MW handled every step like the pros that they are. Special thanks to Denis and Mike.

Ra
Review №92

Very nice experience working with MW of Barrington. Both my sales person and service advisor Sylvia helped me overcome an expensive break issues after driving the car for 3500 miles since it was purchased. I would strongly recommend

Ka
Review №93

I had been considering finding another car soon since my Mini had a lot of miles on it, but one day it just did not start (ugh). Instead of dumping money into it I went shopping online. After a few disappointing searches from other dealerships, I found a nice used Mercedes on Motor Werks website. I sent a request and John Kyriakopoulos reaches out right away. Let me know that the vehicle is still available. Sent my application and was approved in minutes. My sales lady, Carly was awesome. She came all the way out to Sycamore to pick me up since my Mini would not start. Everyone was courteous and had their mask on. I really wanted to shake their hands to “seal the deal” but we are still going through a pandemic. I was in and out in less than an hour. Carly was very knowledgeable and made sure I knew all the functions and features of my vehicle. I highly recommend Motor Werks!

Pr
Review №94

I had a good experience purchasing a used Mercedes Benz GLS 63 at Motor werks of Berrington. Chris J, from the sales team, and Tony, from finance, were excellent. It was my first time purchasing a vehicle 100% via internet. The vehicle was as described online. Chris was very patient, professional and understood all that I needed. He even video and took detailed pictures of the car upon my request.4 stars because they are aware of delay in internet purchase policy and procedures which Chris promised that they are in the process of working on digital signage and digital ID mechanism. Also online customers are somehow treated with less priority as the shop is busy with foot traffic. I called back few times before being assigned a sales person. My experience was smooth there on.Overall I am happy with my purchase and will buy again.

Pa
Review №95

Carly is amazing! She took a lot of her time to find me the perfect car to match my lifestyle. She is truly one of a kind. Everyone at Barrington Motor Werks was friendly, knowledgable and I never felt pushed or rushed to make a buying decision. Thanks again for all of the hard work and patience!

Mi
Review №96

After nightmare of working with Jidd Motors last year I was happy to have complete opposite experience with Werks. Tim was helpful when car I came for was gone by time I arrived, helped get me into a different car. Loan process was easy, they offer packages but dont force them down your throat. Also like having someone give you a run through of all great updates my car has. Only complaint is I wish they had the front license plate available when I got car, its supposed to get mailed to me but I doubt I will be able to put it on myself so will have to drive back to get it added.

ro
Review №97

Very good buying experience with professional staff helping throughout the whole process.

OM
Review №98

Sylvia is one of the best advisors I have dealt with. Knowledgable and passionate about cars. She always explains everything in detail and makes sure you leave the place feeling positive. I’d highly recommend her to anyone who wants to take their car for service!

Da
Review №99

Thank You Dear Tony / John & Gordon for enabling us to drive out with a C43 with in 2 hrs on a weekend. Also thank you John for explaining the feature.

zo
Review №100

This dealership earned a GOLD ⭐️ rating from me. The entire sales time was extremely professional and knowledgeable. Our sales person Gabriele L. followed trough on all our questions and concerns. He kept us informed every step off the way so there were no surprises when it came time to purchase. GOLD ⭐️ ALL AROUND!!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1475 Barrington Rd, Barrington, IL 60010, United States
  • Site:https://motorwerks.mercedesdealer.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 224-288-6793
Categories
  • Auto parts store
  • Mercedes-Benz dealer
  • Auto repair shop
  • Car dealer
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Credit cards:Yes
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