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Capitol City Imports Volkswagen Mazda
2287 Berlin State Hwy, Barre, VT 05641, United States
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Capitol City Imports Volkswagen Mazda
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Ka
Review №1

If youre looking to buy a vehicle, go to Capitol City Mazda! These people care about their customers and providing top tier service. Rod helped me with my purchase. Thee sale was quick and the Jeep was ready to go. My experience was very pleasant.

St
Review №2

Our trade and purchase went so smoothly, it was almost hard to believe we were at a car dealership. Years of sketchy car dealers have made me wary, but that was just not the case here. It was fast, efficient, no extra sales pitches, no waiting around for hours. Rod Cook, our salesman, was helpful, friendly, and responsive without being pushy. No unnecessary phone calls or pressure. I highly recommend Rod and this dealership. Were very happy with our Golf.

An
Review №3

Excellent dealership. I worked with Rod for my purchase and he was very friendly and helpful. Overall an excellent experience.

Co
Review №4

I had a great experience buying a 2021 Mazda3 from here. The sales team was great to work with as well as the finance team. The whole experience was one of the best I have had with dealerships. I was in and out within 30 minutes. The car was ready to go at the stated time. I would highly recommend buying from them.

X
Review №5

Connor was my sales person. He explained things thoroughly, as well as was professional and kind. He displayed excellent customer service skills. I had found the car online and only needed to test drive it before making my final decision. He had the car parked out front waiting for me, and he stayed after close making sure all of my questions were answered and that my needs were met. The car was delivered to my work with no extra fees and the entire process was very easy. I am also especially pleased with the fact that I get free maintenance for the next 2 years at any location. All in all the simplest most straight forward car buying experience Ive had and I will definitely be returning.

Co
Review №6

Do not recommend having your vehicle serviced at this dealership, working with their service department is a waste of time. Twice in the last three months, our family has attempted to have vehicles serviced here. Both times, the dealership has failed to perform the requested service because they failed to order the correct parts and lied about service times. This was after promising service would be done in 2-4 hours upon making the original appointments. One time, they called trying to double our charge once the vehicle was in for service. We were looking forward to having a local reliable dealership work on our cars but no longer trust our vehicles with Montpelier Volkswagen, or Capital City Imports Volkswagen/Mazda. On top of that, I tried to get contact information to share our experience through their Facebook page and got an emoji as a response. Highly unprofessional.

La
Review №7

I recently bought a new vehicle from this dealership and they were nothing short of amazing. I worked with Rod in Sales - he was honest, very communicative through out the entire process and worked all angles to get me into a vehicle that met my needs and most importantly my budget! They stuck to their word post sale on items promised during our sales discussions without hesitation! This is the third vehicle bought from this dealership within my extended family in the last few years - that speaks volumes in the car market! Thanks for a great experience!

La
Review №8

One of the most honest sales experiences Ive ever had!

Me
Review №9

Amazing service! I was an out of state buyer, Natalie and crew were absolutely amazing, providing all information possible before my visit. Once there all was calm and sure feeling. Car is amazing and valued outstandingly. Wish I lived closer!

Co
Review №10

The first auto shop Ive been able to find in VT that doesnt try to screw you over; quality work at a fair price.I havent purchased a vehicle here, but when its time for a new ride theyll be my first stop.10 out of 10 possible Turtles 🐢

Gl
Review №11

My wife and I have bought and had cars serviced here for years. After yesterdays treatment that has come to an end. My wifes Jetta we bought a year or so ago experienced a flat tire in front of the dealership. She pulled over onto their lot. She asked for assistance and was told to call a wrecker. The service person never got out of his chair or even seemed to care that a long time customer had an issue with her car. From now on we will never deal with another dealership under the same ownership as this one. Completely horrible customer service.

Ma
Review №12

We worked with Emery and had the easiest car buying experience we have ever experienced. The deal was done via text message which worked so well for us, and were able to do an overnight test drive which helped seal the deal. Emery went above and beyond to help reach our goals and do so easily. 10/10 would recommend.

as
Review №13

Montpelier Volkswagen Mazda has some of the best employees ever. They always go above and beyond to provide there customers with the best experience possible. Everyone welcomes you and is so friendly. Keep up the great work!

El
Review №14

Excellent customer service. Car buying can be stressful, but Justin Brummert was incredibly easy to work with. Incredibly satisfied with the whole process!

As
Review №15

Amazing experience at Capital City Imports. Emery helped me with my new Tiguan over text, on his day off. And when I went in for a test drive Paul helped me close the deal quickly, while answering my many questions. Love that Ill get two years of oil changes included and state inspections for the life of the vehicle. Great deal with great service

Sa
Review №16

I am a bit late writing my review. I cannot say enough good things about our experience here. No hard sells, no pushy sales reps, no up sells. We were encouraged to take the vehicle for not only a test drive but to take it home overnight. That sealed the deal for us. We are now the proud owners of a VW Tiguan. Nicole is amazing as is the rest of the team. They are fabulous and at this point in time when buying a vehicle is allegedly the “worst time”, they made is easy and as stress free as buying a new automobile can be. I highly recommend this CCIVWM. You will not be sorry!

Da
Review №17

This was by far the most convenient, enjoyable car purchase I have ever made. Emery listened carefully to my needs, provided a fair trade offer, and found me the perfect car. I was impressed with his colleagues as well - a very friendly, efficient team. Overall a great experience and glad to be a loyal Mazda customer.

Te
Review №18

Natalie was a great saleswomen who worked on behalf of the customer and their needs. I am very pleased with the experience and the quality of professionalism.

Ab
Review №19

My favorite dealership, everyone is super friendly and always there to help!

Sa
Review №20

Rod was my sales rep. Everything was painless and super easy. I had the car delivered to my workplace and the 2 men who delivered were also great! I absolutely love my new car! Thank you so much to the entire team for such a great experience!

Ma
Review №21

Justin was great, he answered all are question concern the Mazda CR-30. We will definitely return to Capital City Imports for service and further car purchases. Justin certainly deserves 5 stars for his work. Thanks

Al
Review №22

Recently bought a used Mazda CX-5 here, and Natalie was great to work with! The whole process was painless. Would definitely come back if I needed a car again.

Je
Review №23

Great visit! Made buying our new VW Tiguan fun and easy. Knowledgable and friendly staff. Emery, Josh and Ed were great! Would not hesitate to buy from them again!

Ti
Review №24

Good group of guys in the sales department. Our sales associate, Rod, was kind and not pressuring. Sales manager, Paul, was easy to work with during negotiation. And Josh, business manager, was efficient and clear. The whole team was straightforward and amicable. I am also very pleased to see a familiar face, Ashley, in the service department. She was the best part of my relationship with another Volkswagen dealership, in the Burlington area, and seems to have been won by Capitol City. Which is a win for all who are lucky enough to have the pleasure of her second-to-none expertise and friendliness!

Ji
Review №25

Emery was fantastic to work with! He was quick, honest, and patient with my many questions. Ask for him if you ever are looking for a Mazda or VW in Vermont.

Ai
Review №26

Great experience purchasing a new vehicle! Natalie and the whole staff were amazing. Thank you for everything.

Ma
Review №27

Great car buying experience. Rod was absolutely fantastic and helped us get in and test drive extremely quickly without trying to make us sit down and sell us like a typical dealership. They were very efficient and we were able to do most of the transaction over email, Josh the Business Manger was also very quick to get me in and out. We also got a great deal on our trade which made everything possible. They have a great team here and I would highly recommend.

Ma
Review №28

Great customer service. Quick, easy and a pleasant car buying experience! Conner was great!

Th
Review №29

Had a great first time experience with Capitol City Imports. My wife and I have been searching for the right 8 passenger, leather Traverse for a little over a year now. My wife saw their ad on Facebook. They boast of being a low pressure and fair priced dealership. I was skeptical, but our sales man, Emery, lived up to every word of that. We are now proud owners of a beautiful black 8 passenger, with leather interior, Traverse. Its nice when you dont have to travel far for honest service and affordable vehicles. Try them out, youll be glad you did!

Em
Review №30

Connor helped me find the exact car I was looking for. Friendly, not pushy and true to his word. Overall, the staff here made the car buying experience nearly pain-free. :)

Da
Review №31

Natalie was awesome to work with. She made the entire process as simple and pain free as possible!

Ri
Review №32

Recently bought a Mazda at Capitol City. I really liked this place, its fairly small which worked out great. The staff is quite knowledgeable and we never felt pressured. Natalie our sales person was excellent, she answered every question we had and made us feel comfortable. Capital City gave us a fair trade in value and we felt good about our purchase price. We would definitely buy from them again. Rick M.

Va
Review №33

Connor was great! My parents have bought a few cars from him and hes always been a pleasure to work with. I love my new Tiguan and very happy with all of the perks Connor was able to add on for me. Thanks again!

Ja
Review №34

5 stars isn’t enough. Got a certified pre-owned Mazda CX5 for $1500 below retail. 100% online and over the phone purchase. Spotless car, delivered to my door within 2 days of purchase. Couldn’t have had a better experience with Capitol City Imports. Emery Webb was my sales agent. He kept me informed along the way. He was exceptional and honest.

Ja
Review №35

Very kind, professional and overall great experience. Ive always been a Chevrolet owner so switching to Volkswagen was a big choice but Natalie made it so easy for me to do! Highly recommend!

Ja
Review №36

I had a great experience here. Very satisfied. Natalie and the rest of the staff were not pushy, followed up with me and found me the exact car I wanted. 5 stars.

El
Review №37

Natalie is friendly, efficient and very knowledgeable. I would recommend anyone looking for a professional to assist with their purchase seek her services.

El
Review №38

Justin Brummert is always taking care of my family! Thank you for the new Atlas; we love it!

Da
Review №39

We recently worked with Rod while purchasing a new Mazda. He made the process very easy. Everyone was very kind and helpful. I would highly recommend Capitol City Imports.

Kr
Review №40

We recently purchased a new VW Tiguan from Natalie, and the entire experience was so easy, and low stress.We had previously test driven 2 different models, and werent 100% ready to buy on that day. Natalie didnt pressure us at all, and was very patient with our special needs daughter.When we were finally ready to buy, Natalie and the rest of the crew made the process completely painless, especially considering we did most of the transaction via email and phone.Despite the fact that we were in the middle of a pandemic, the folks at Capitol City Imports were welcoming and friendly.We could not be happier with our decision to purchase our new car at Capitol City Imports, and we would recommend them to anyone! be sure to see Natalie, shes awesome!!!

An
Review №41

Justin was very friendly and patient with me. I would definitely let people know about your Service. No pushing at all but I stayed and picked my vehicle. Helped to keep in the $ range I wanted.

Be
Review №42

Great experience with Connor. He was super knowledgeable and a great teacher. He along with Paul and Josh made the whole car buying process easy. Thank you!!

E.
Review №43

I had a wonderful dealership experience here! My salesperson Justin Brummert and the sales manager Paul LaRoche facilitated a lease turn-in and an upgrade to a new VW, with a bare minimum of fuss..in fact, no fuss at all! The dealership was warm and welcoming, the deal was easy-breezy, and overall I feel really good about doing business here. Best of all of course...the car!!! Highly, highly recommended!!!

Br
Review №44

Pretty pricey place for what youre actually buying. The selection has gone down from what they used to carry. I was pretty disappointed.

Ju
Review №45

Not only did I get a great price, but the service was awesome. Id recommend this dealer to anyone without reservation.

Gr
Review №46

Arrived to pick up a loaner car, and was given a 2021 Tiguan to drive.. a very nice ride with plenty of powet.

Cy
Review №47

We returned to buy another vehicle from Connor Griffiths because of his quick response, and his attention to what we were looking for with no pressure. He found us exactly what we wanted AGAIN, with superb features and a certified, pre-owned warranty and made getting into another Volkswagen so easy and hassle-free. Thank you!

An
Review №48

Connor did a great job showing and explaining a lot of the features in my new car. He went above and beyond by staying late to help me get my new Tiguan!

Ch
Review №49

Natalie Dunn was great to deal with during my last car lease. She made the deal work and was friendly and extremely helpful. This is the seond time I have leased a car from her and it was a pleasure to work with her again.Thanks Natalie

Ja
Review №50

Pretentious and Worst customer service ever. I gave the 2 stars because at least they did the work correctly.I bought my new 2020 from another auto savers group dealership( which they are apart of) but definitely didnt make me feel like it. When I called, the person who answered was cold and distracted and really made me feel like they didnt want my business. Then when I brought the car up to have it serviced they didnt explain where the waiting area was and it wasnt obvious and they just ignored me as I am sure I looked like I had never been there before. Well they list goes on but my advice is just dont do business with this dealership they dont care or want your business if your not a VW.

et
Review №51

I made an appointment to see Connor and take a look at some Mazdas. When I got in to the dealership Connor was very helpful as we walked through some options and I picked out a new CX5. Overall it was a good experience and I would highly recommend Connor and the Capitol City group for anyone looking for a new car.

Bo
Review №52

They were able to fit me in, last minute, on a Friday morning. As expected; it was a dead battery. I had it back at 4:30, ready for the weekend. AND: they washed my car. Im from New York City. Lets just say that this was unexpected and very much appreciated. 5 stars plus!

Ja
Review №53

I got frustrated over a few things I didnt understand, but the service department was very patient and helped me understand. Thank you!

Ho
Review №54

Best car buying experience I’ve ever had. It meant a lot to buy local, and my new Tiguan meets my needs and more! I left feeling really good about the transaction including negotiating my trade. I felt that Rod Cook was knowledgeable, respectful, and pleasant to spend time with. Business Manager Josh was great as well. My new car is beautiful, thanks guys!

St
Review №55

Natalie was very helpful and the entire process was very smooth.

Ge
Review №56

Rod was great! No pressure and great communicator.

Ka
Review №57

I was visiting last week in Waterbury and my car lost power. I had it towed to Walker’s and their service was amazing! Not only did they squeeze me in, as I was leaving in two days, but they did an all-points inspection, fixed my car, washed it, and sent a free shuttle to pick me up! Everyone was so nice, also.

So
Review №58

Worked mostly with Natalie. Everything went really smooth, got in the car I wanted at a good price. Service center has been excellent so far as well. I would highly recommend to anyone looking for a dub.

Br
Review №59

Better than shearer vw in burlington, but took a while with my car

El
Review №60

This place is great! I didnt make a purchase this time, but I was helping my Co-Parent but a car. I was crunched for time, and had to leave for work halfway through. Customer Care expert Rod was open, direct, and very helpful. Thanks for treating us in such good faith!

Ni
Review №61

My wife and I just purchased a 97 Miata from Walker just over two weeks ago. I took it in to be looked over by another shop a couple days later to just examine the state of the vehicle and perform any normal maintenance that might need to be done. Upon closer inspection we found that not only did 2 rear brake calipers and 4 brake pads need to be swapped(the rear brakes barely had any pad left), but there were 2 large bends in the frame below. See photos below.Trying to come to terms with this problem, I decided to just pay close attention to the car on the road and to move on. Just 10 days later the car stalls on me and starts making loud knocking noises. I pull over, check the oil (fine) and go home in frustration to deal with getting it towed the next day. Fast forward two days, the car is on a lift, sub-frame removed to inspect the crankshaft and lower parts of the engine and Im now being told Im better off buying a new engine.Two weeks in, Im going to have spent thousands on a car that Ive put less than 300 miles on. I understand used cars are used cars, but I figured Id reach out to see if Walker could offer any assistance given the unfortunate circumstance Im now placed in. After finally managing to get someone to speak with me, Ive been told theyll do nothing because it worked when they had it. I was even told initially that the undercarriage is in good condition. Did they not see the massive problems with the frame? I thought buying a Mazda from a Mazda dealership would imply the vehicle would leave the lot with brakes and last.Very dissatisfied, would not recommend!

Sa
Review №62

My sales rep. Connor was very considerate and patient with me. The vehicle I bought was used and it drives wonderfully and I expect it will last awhile.

D
Review №63

I leased a VW Atlas and they made the experience seamless. Rod Cook was our guy and he was great! We were able to cover most of the paperwork and details over the phone. When I arrived at the dealership, I had a quick test drive signed a few pieces of paper and was out the door! This is the place to buy a car!

T
Review №64

I was searching for a 6 speed manual Volkswagen Eos for my wife and came across an ad for just such a car at Capitol City Imports. Wife was happy with the color and options so she called and spoke to Rod Cook. He was a pleasure to work with, very professional, honest, and courteous. After several emails and phone conversations, he gave a satisfactory deal and she agreed to purchase the car. We were out of state buyers and Rod make the whole process very smooth. He happily helped us through the extra steps necessary for an out of state buyer.Thank you again Rod for all your help, you made my wife very happy.

No
Review №65

Great friendly service. The shuttle driver was on his way back to pick up before we called for pickup. The service specialist explained clearly what service was completed and what service was recommended with pricing so that we could make an informed decision.

Al
Review №66

So thankful to Emery and the team at Capital City! I was very picky about what I wanted and they got me in the exact vehicle I was looking for. Emery was patient, low pressure, and made the buying process as easy as possible. Thank you all so much! I love my new car!

Ad
Review №67

I had a wonderful experience, with Rod helping me with the sale of my 2019 Volkswagen Golf Alltrack, Josh and Paul I believe both in management were very friendly and helpful. I traded in my 2017 Golf, for a newer one, and while doing that my boyfriend got my old car, they made it swift and easy, While joking around and being serious all with a smile! We found out that Ashley over in service was working there, she used to work at another VW dealership(part of the reason why we went there was to follow her) shes amazing and so kind, but also knows her stuff about Volkswagens. I highly recommend these guys, Rod, Paul, and Josh thank you again for your professionalism, and kindness.!

El
Review №68

I recently bought a new Atlas from Capitol City Imports and my experience from beginning to end was superb. Connor was helpful and knowledgeable about the vehicle and helped to find me exactly the trim and color combination that I wanted (even though it meant going out of state to get it). Their pricing was the best and it stayed that way right from the start of our working together. I was able to do a lot through the internet and when I came up to get the car - there were no surprises, the deal that they offered was just as it had been! Everyone was efficient and courteous to work with and moved the whole process along very smoothly. In all honesty - this was the best car buying experience that I have ever had!

Na
Review №69

Thanks again to Ray and team for your hospitality and great work when we dropped in last weekend. If you werent three hundred miles away wed use you for everything!

Ja
Review №70

Great experience buying a car. Thanks, Rod!!!

Li
Review №71

I want to thank Emery for helping me get the quote on the CX 5 and my trade without leaving my home. This helps me with time so I can decided if this is the right vehicle and not waste my time driving to the dealership. So now I can make plans on going there to get the right vehicle for me.

Je
Review №72

Excellent experience again with Rod at VW!

am
Review №73

I had a great experience with Rod Cook at Walker. He is excellent at his job. At no point, did I feel pressured while buying a new car, just guided in the right direction with the final choices clearly laid out and explained to me. It was an easy, enjoyable process and I have already referred friends to the dealership. Thank you so much Rod! I look forward to working with you in the future.

De
Review №74

My initial experience was not great only because I bought a used lemon from Walker. After a year and a half of dealing with it, I went back to the dealership and identified another car on the lot I wanted. I appreciated that the first people I spoke to could only offer a standard trade in and car price. From there they were very willing to send me to the management allowing me to make my case. I appreciate the management was willing to understand my situation and to look at making things right. I want to emphasis my initial issue was with that particular car, NOT the dealership. As a matter of fact, I found the service department to be super responsive and accommodating. I also found that the sales team worked with me and after reasonable back and forth, we came to an agreement where I only had to absorb a relative small portion of the financial burden for my lemon. The dealership absorbed the rest. In addition, the sales manager even helped me when at the final hour my bank messed me up with financing. He secured me a reasonable rate in a quick turn around time. I am happily driving my new (used) car and rid of the old one. I appreciate all the dealership did to make things right.

Ro
Review №75

Capitol City Imports and Natalie Dunn were wonderful to deal with! Natalie went out of her way to make sure I was happy with my experience in buying a new Volkswagen. A great group of people who take the pressure out of buying a new car. It was such an easy purchase with wonderful service and communication!

Ju
Review №76

Worst service department that we have dealt with yet. They completely lied to us and refused to pass our vehicle after they told us that our breaks were good then came back with a $1000 bill extorting us to get our sticker. I cannot trust this dealership which is too bad because we recently moved to the area and were looking for a place to go.

St
Review №77

Bought a used VW we had originally found online this past week, and thanks to Natalie, the process was as painless as possible. We purchased our car on Tuesday and opted to have our car delivered to us. Natalie was able to coordinate a drop-off to us (90 mins away!) by Saturday. The two-year and lifetime maintenance included in the purchase was a big bonus for us. Would recommend to anyone we know in the Montpelier area.I would rate them 5/5 if it werent for a series of minor mistakes that came into play, but as I said before Natalie handled it like a champ. Very professional, helpful, and responsive to emails!

Ka
Review №78

Everyone is friendly and the process was quick and easy! We will be returning for a new car next time for sure.

Sa
Review №79

They are always very friendly, knowledgeable, and the complimentary snacks/drinks while you wait are a nice perk!

An
Review №80

Connor is not intimidating, he let me take a used vehicle for a test ride by myself two minutes after meeting him, he then familiarized himself with the vehicle so he had all the answers when I cam back. He talked with the manager twice during the offer/counter-offer process taking just seconds to do so and we had a deal. Best experience ever at a dealership.

Je
Review №81

We had a very positive experience from the beginning to the end when we signed for our new VW Atlas. He managed to keep us where we needed to be on price and was outstanding. There were no surprises and absolutely no pressure along the way. Thank you Rod for helping us out! We appreciate it.

Ja
Review №82

I’ve purchased my last 5 vehicles from Walker VW/Mazda, now Capital City Automotive Group. Each time I’ve worked with Rod Cook and I would highly recommend him. He’s knowledgeable and will go above and beyond in helping his customers. The manager, Paul, was also great. Highly recommend.

Ma
Review №83

Had such a good experience purchasing my Volkswagen from Walker. Everyone was extremely welcoming and friendly and made sure to answer every question I had about the vehicle. Once I found exactly what I was looking for they made sure that all the information I needed was available to me and we were able to move quickly and have me pick up the car the next day! When I came to get the car everything was finalized and I left with a beautiful vehicle. I cannot say enough about the people I worked with at Walker, particularly Connor, and I look forward to doing more business with them in the future!

Ru
Review №84

Paul and Rod did a really great job in helping us buy a 2019 Tiguan. Which we really love. Great ride! Rod did a great briefing us on or new ride. The technology of the vehicle is awesome.We would highly recommend Capitol City Imports Volkswagen. A sincere thank you.

Da
Review №85

Absolutely a tremendous experience. Justin was a pleasure to work with and treated me with courtesy, respect and friendliness. Paul was sincere and affable, making the purchase and finalization of the sale as easy as possible. My whole experience was like a friendly conversation and it was held at my own speed. I cannot say enough positive things about the people I worked with at Walker. I would buy from them again without question and highly recommend anyone else do the same.

We
Review №86

I have had some bad experiences with OTHER dealerships. I tried Walker Volkswagen 3 years ago for my first lease with them. It was time for my lease to end so I went in early to see what I could expect. Rod Cook (my salesman) is excellent. My timing was perfect and I walked away with a new lease & extremely happy. Walker Volkswagen is a family owned & operated dealership and they treat their customers as a part of their family. I was treated with respect, my situation was listened to and heard. Rod is not a typical salesman. He doesnt pressure sell, which i appreciate. Rod goes the extra steps to make me happy. The owner, the finance guy (Josh I think) all were great. If you like Volkswagens, then go see Walker Volkswagen in Barre. You wont be disappointed.

Da
Review №87

Worked with Natalie at Walker Mazda Volkswagen. She was great and the whole process was very low pressure, which is something I value when making big purchases. The car was in great condition and even had a few extra features not listed on the website. Natalie volunteered for a ride along with my wife and me on a busy Saturday to make sure we got our questions answered about the car and has since followed up through email to make sure we were still happy with it. Love the car, and overall one of my better car buying experiences.

Aa
Review №88

Good dealership. Good service guys. Have not had a bad experience here, except a decade ago dealing with body work (flaking paint, needed respray). The experience was with a partnered shop and not this dealers fault, however this is what was offered through my warranty.always treated fairly.

D
Review №89

I went researching cars with the intent of purchasing 2 to 3 weeks later. Natalie was very patient and polite. They did not put any pressure to make the sale NOW. We kept in contact and successfully negotiated the price of the car to my satisfaction. I want to thank Paul and Natalie for the hands free approach. Want to add their prices a very competitive compared to other dealerships in the New England area.

Lo
Review №90

Experience was easy and pleasant, despite doing the legwork of the buy with a 6 hour time difference. Rod Cook worked with me and when I actually went to pick up the car it took 20 minutes! Will definitely go to these guys next time I buy.

Br
Review №91

My husband and I had a terrible experience during our TDI trade in at Shearer VW in Burlington. So we drove down to Barre the day before we had to turn our TDI in, (Shearer had refused to hold a car for us, even with money down) and had hands down the BEST experience. Not only did they help us find the perfect car (and hold it without any money down) they offered to lend us a car so that we wouldnt be without a car after the trade in at Shearer. They made the car buying process so simple and stress free. We worked with Ron and he was fantastic - even took the time to make sure we understood how to work the center console of the car and sync our iPhones etc.We HIGHLY recommend them to anyone looking for a new car or doing their VW TDI trade in.

E
Review №92

My wife purchased a Tiguan from Rod here and we could not be happier with the experience. No pressure, no games or gimmicks. We gave Rod a price we wanted to stay around and he managed to get us under what we were looking to spend. Rod made sure to go over every bit of the car with us before we left to ensure we left without any questions. We highly recommend the team here and especially Rod as he seemed to genuinely enjoy his job and care about what we wanted. We would give more stars if we could!

Su
Review №93

Great sales/ finance department. Rod cook was very helpful. Great service.! I was nervous about buying a different vehicle, I wanted to bring it home for a few days and have my brother and other people look it over. They were totally fine with that. I highly recommend Walker Mazda/ VW.

Fr
Review №94

Very friendly staff, especially Connor our salesman. Ended up getting a VW Atlas at a very reasonable price. Would definitely recommend Capitol City Imports VW/Mazda to any of my friends and family. Hope to do business with them again in the future.

mi
Review №95

Great staff. Very patient, helpful and knowledgeable. Worked out a very fair deal for us on a new vw Atlas. Even worked late in order to make delivery for us around our busy schedules. Highly recommend

Ga
Review №96

Wasnt planning on buying a new vehicle any time soon but was feeling out some potential options for the future. I stopped by to take a look, found a vehicle that peaked my interest and Markus K. took a look at one with me and explained everything about that vehicle to me. Went into great detail about what I was looking at, I was beyond please with his commitment to making me feel comfortable. Emery was the next step who went into even more depth about the vehicle and helped me finalize the deal. Emery was very friendly and focused on me as a customer, wasnt focused on making a sale. I was very pleased with both Markus and Emery and would recommend them to anyone looking for a new or used vehicle.

Na
Review №97

Natalie and Josh did a great job helping me with my purchase. I had a great experience overall and they went above and beyond to help me given a short time frame to get the job done. Thank you!

Ab
Review №98

I recently worked with Natalie Dunn at Capitol City Imports to trade my car and purchase a a new car. I have never had an easier time purchasing a car. Typically I find that working with dealerships is difficult and frustrating. Natalie was genuine and down to Earth, and VERY accommodating and made a valiant effort to work with and for me as the customer, instead of merely focusing on the bottom line. I would recommend Capitol City Imports, their team, and especially Natalie Dunn to anyone to looking to purchase a new vehicle.

Kr
Review №99

I recently leased my 3rd car from Walker and I have also purchased 2 others from them. I love these folks! Rod Cook is outstanding!! I have always felt respected and listened to with Rod which, as a single woman buying a car, can be difficult to find. I dont plan on ever purchasing or leasing a car from anywhere or anyone else!

Ke
Review №100

Natalie Dunn:What a pleasure working with Natalie, shes very knowledgeable andprofessional. Dealt with several other dealers before contacting Walkers, lucky for me, I got Natalie. No pressure and straight talk from beginningto the end of our transaction.Shes an ASSET to the Walker VW Team.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2287 Berlin State Hwy, Barre, VT 05641, United States
  • Site:http://capitolcityvwmazda.com/
  • Phone:+1 802-223-3434
Categories
  • Auto repair shop
  • Auto parts store
  • Volkswagen dealer
  • Mazda dealer
  • Used car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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