Best GameStop my wife and I have ever been to! It’s about an hour drive from us but totally worth the drive. They have some of the most genuinely decent seeming humans working behind the counter At this location. They are honest, polite, and helpful as well as just plain fun to talk to while wandering the store and shopping. My wife traded in her broken switch a couple weeks ago. We had a great time talking with the guy helping us. So much so, that my wife and I both completely forgot that there was a brand new game cartridge still in the switch when we came in. Now, unfortunately there are some who would have just not said anything and kept our game for themselves on the off chance that we thought we just misplaced it. Because sadly, it happens. Anyone that ever has had a switch has probably most definitely misplaced a game cartridge or five at some point in time or another. But thankfully for us (and other customers as well as GameStop), the guy working that day is truly an awesome and decent person. Even though it was well below zero that day, he still ran outside, in a T-shirt, to chase and flag us down as we were driving away to return the game to my wife. Such a great guy and employee. He should get a raise because he totally deserves it, not that he ever mentioned not making enough there, but still.... Great employees should be rewarded For Going above and beyond because it’s those employees who keep customers coming, back again and again. I know we will even though it would just be easier to order it online since we live an hour away.
The game shop was very nice and they where very helpful
Love going here was having troubles with my ps4 stop working. Brittany diagnose the problem showed me how to reboot my system. The next problem was my GOW would not load so again Brittany came through and help me to get that game loaded. Then I was having trouble with my Skyrim game we found out that the some of the game saves were corrupted. So she recommend to set up a ps account save to the cloud delete the Skyrim game and reload Skyrim. So I did it fix the problems and now Im back playing the game. Thanks to her for being there to assist me. Wish there were more people like her to put guest first. This is why I drive and far as I do because of people like Brittnay.
The employees are always helpful.I dont hold it against them that they always have to push rewards clubs and warrantees and scratch protection. That is the fault of the company trying whatever they can to stay afloat in a digital age, I get that. I honestly feel bad for the employees who just want to work at a game store because they are clearly passionate about gaming.Employees 10/10Conpany as a whole 2/10
This place is ok. Itz a little expensive and better to get some of it on ebay but good overall
I love the employees they are very helpful
If I had to describe this place in one word it would be legendary .
I love baraboo gamestop. Super friendly and very knowledgeable
I bought a game dock for my switch and on the box it said it would come with an hdmi. Turned out the item has been used and the humidity was not in the box.
We came in to buy some gifts for my sons birthday. He had specifically requested certain gifts and my husband and I have limited knowledge of todays electronics. As soon as we walked in, we were greeted and the lady helped us get exactly what my son was asking for. Come to find out, while the gifts were not the exact model he wanted, they ended up being better than what he asked for. All in all, our son was very excited to receive the gifts we bought at GameStop. Thank You GameStop for making it easy on us and for helping us make our son very happy on his birthday.
Friendly and knowledgeable staff, great selection of games. Always happy to get a game from another store for you if they dont have it in stock.
Nice store! Very friendly and helpful staff!
Pretty helpful staff members!
Very good customer care. Very attentive to customers and willing to answer questions honestly. This is the only Game Stop Ive been willing to drive hours to because of this.
Nice store
It is in a small town, shoo you dulcet have thr choices of getting something right away. But you can order things. The staff seems like they know what they are taking about.
Christina is absolutely wonderful. Her bubbly personality and extensive knowledge is out of this world. My shopping experience at the store tonight was perfect!
I’m a huge marvel fan, so I love coming here to test out games and see what new games are out. They have great deals and it’s just a fun store over all.
I have only been in this store one other time and I was very impressed with the knowledgeable staff. They were very helpful. I had questions about mature games and what my sons should play and he was very good at getting me answers and offering suggestions. He knew exactly what my son was talking about which helped me too. He didnt try to get my son to spend too much. A great experience, we will be back
Really friendly people all the time and very helpful
The staff is super friendly, and they know what they are talking about. The store always has amazing deals, and they sometimes have free stuff for just showing up. I go to this one exclusively because I always have great experiences. They lost a great employee to the portage GameStop because it is closer to her house, but even without her, this is the best one.
Great place love it.
Good store. First one Ive ever been to but the sales woman knew her stuff and got me everything I needed to get my daughters playstation 4 pro up and running. Very helpful. Knew lots of good games as well so I didnt have to pick something on my own that she wouldnt like. Also they have used games so you dont always have to buy new!
We go to this GameStop all the time and spend a decent amount of money on games every month. We recently ordered a game in store that was out of stock and brought back a lot of games for trade in. We put that money towards ordering the newer game we wanted, the cashier seemed frazzled and deleted the entire trade in/order at least once or twice. Once it was ordered we waited the allotted time (4 days) and got a notification that shipping would be delayed and it actually took 7 days to get to us. I know that the ship time isnt the stores fault, but it was still an inconvenience. Once we received the game, the packaging was opened (due to improper packaging standards), the case was BROKEN. And the game was not new like we had asked for, it was a preowned game. We drove into town (15min there, 15back) a total of a half hour to return/exchange the game. Once we got there the manager (we think it was Christine) helped us, she immediately went on the defense and said that the preowned game was what we had ordered, and she could replace the broken case. We again told her that we asked for the new game and we’re under the impression we were paying the 40$ for a new game. She again tried to persuade us to either keep the game we received in the mail, or pay another 5$ for a new game. Since we were inconvenienced and this mixup was not our fault we felt that it wasn’t good service to have to pay extra considering we had to wait a week, and waste gas to drive into town to fix their mistake. After telling her that we weren’t paying anymore for the game, she then decided she could wave the difference. Overall she was alright and did her job but in doing so made us feel very uncomfortable with the entire ordeal, will be going to our local spin shack from here on out.
Great place for finding new games or refurb ones. Good prices either way. Excellent customer service. And awesome game systems, too.
I love going to the Game Stop in Baraboo. British is always very helpful and knowledgeable.
They are amazing people! Super friendly and always love going here for my games. They are always ready to help.
Great service. Found everything I wanted at the store.
The cashier was very friendly and help me to update my information
They pretty much have any game related thing you could ever want. The only bad thing is the begging for you to buy a rewards card.
Love the buy 2 pre-owned games get 2 pre-owned games free, a lot cheaper on my wallet😀😀😀
I love this store. The employees are always so helpful. We have been coming here for years and will continue to do so!
Great selection and service
Ever gamestop is amazing but is also at a gun point from crazy things like the Its miss sir man and ya
My grandson finds good deals there all the time.
Usually trips here are not bad, i go in and get what i want, ans then leave. Today, however, the sales tactics got a little bit slimy when the cashier just assumed i wanted the sale addons....
Friendly staff, always happy to help you.
Love going into baraboo game stop. Theres a girl that always helps me (I think she might be the supervisor) she has brown hair. Anyway, she is always very helpful and knowledgeable. I am extremely picky when it comes to video games and she helped me find darksiders 2. I love it! If I could give the always helpful and friendly staff more stars I would!
Love this place. Always helpful and friendly.
Plenty busy with only one employee the majority of time present but checkout improved after second employee showed up. Also was very pleased to find xbox one controllers on sale!
They always answer my questions and are very helpful with everything Im looking for
This place has given me so many wonderful memories growing up, still a huge gamer to this day.
People in there are. Really helpful
Better then people think. Great deals, they try to save you money
Finally gathering up a good amount of video game merchandiser. Pretty good deals on games, if youre looking to turn in for cash try Pre Played right down Mineral Point Rd.Also dont buy headphones from Gamestop, they dont offer any sort of warranty on many of them, and for good reason.
Nice staff, clean store, easy to find what I need.
Staff is always helpful. Selection is pretty good.
This is a great location! Everyone here is awesome!
The Guy was so helpful.
After dealing with an extremely harable experience online, I was ready to stop dealing with GameStop all together. After stopping in, I was so glad I stopped into Baraboo, they were supper friendly and so helpful and they totally inshored my sons will get the Christmas gift he’s been asking for. Thank you and I will highly recommend this store to anyone I know. Thank you so very mich!
More about selling merchandise than selling games now....what a waste of a great idea...
Overpriced says it all.
Great customer service. They have searched for things I wanted & always have an answer for me.
Its one of the bigger GameStop locations Ive been in. The layout is fairly easy to understand and the associates are always available to assist with questions or information.
Prices are acceptable. Credit given for trade ins is very low. Selection is good.
Great place to get games cords ext used games are kinda high priced tho.
Staff was knowledgeable and courteous. Answered all my questions
Very helpful staff, non pushy.
Friendly, knowledgeable staff, good selction new, used games and collectables, occasionally dont have special editions of games unless you pre-order
The people that work there are very good with answering your questions
Very friendly and a great experience. Clean, neat, and organized.
Great location, good prices great customer service, great people who serve you
Good service and prices love this place
Great prices and stock, beats big box stores. Super informative salespeople also, exceptinally nice.
Love gaming so I love this store
Staff is super friendly and helpful.
Great selection of games and toys. They are very friendly and helpful to everyone.
This is one of the nicer gamestops that I have been to and is a nice addition to Baraboo!
If they dont have it, they can get it!
The staff are friendly and helpful, calling them can help you know if a certain game is avaliable without having to actually go there. You can request used games for a cheaper price, pre-order games that havent come out and a wide selection of games to choose from. All this gives me and others a reason to go here.
This store has quite a bit merchandise. The employees are friendly and very helpful.
Nice place to shop for games
Very bad product placement, they had product boxes out that they did NOT have in-store, litterly wasted my time and gas comming out when they did not have the product i was told they had
Good to your word with keeping things in stock
Awesome, friendly, fun, knowledgeable staff, one of the best GameStops I have ever visited.
Love this place! Highly recommend!
The greatest staff excellent selection.
Worst customer service ever was told I could buy r rated games for me even though I’m over 21. By far worst experience!
Decent place to find new games
THIS IS NOT THE LOCATION OF GAMESTOP. Gamestop is located in Walmart
Love it here. Friendly staff. Eager to help.
Very nice and knowledgeable staff.
Knowledgeable staff, great selection of games, good prices.
Great if u are a gamer
Over priced wast of time
The employee talked too fast and she needed extra help that could help all the people we had to wait a half hour to finish our purchase
Good place to buy games
Very helpful service
Tried to call them for a question of an item in their stock 12 times and they did not answer. I do not reccomend calling this gamestop location for questions.
Friendly and helpful staff.
Everyone here is super nice
Friendly staff! Great Suggestions!
If I need a game they have it most the time. The pricing is a bit outrageous though.
Love to deal with Ben :)
Very helpful staff!
Always convenient with a large selection.
Nice large store with large selection