Vacationing in coastal Maine (Acadia N.P. area) and started having brake issues. Local shops were unable to schedule service inside of 24 hrs. Had travel plans to Katahdin Woods & Waters area the next day, so called Quirk Hyundai to see if they could do the work as we traveled through Bangor. Doug in the service department was very understanding and said although they were busy, he would fit us in. He allowed time for our trip up from the coast and scheduled us for 10 am. Arrived on time and Ray was very helpful and straightforward regarding the necessary service, which was as I had anticipated (new pads/rotors on front axle). A courtesy shuttle was offered and the driver went out of his way to show us some points of interest before dropping us off downtown. The shuttle returned us to the service department and we were on our way north by 2 pm. The total cost was reasonable and within the expected range. In my experience, the service and attention we received at Quirk Hyundai was OUTSTANDING! Very thankful for how they treated an out-of-state traveler. And... we enjoyed our unexpected brief visit to the downtown area!

We had a good shopping and buying experience there. Salesperson did not try to push a vehicle on us. The showroom/sales area is a large open area with tall window walls, nothing crammed in. At the time of our visit it was slim pickings, we bought the last Santa Fe on the lot. They said they are selling over a 100 cars per month there during Covid, which they claim is unprecedented numbers for Bangor, Maine. We will most definitely visit them again for our next vehicle purchase.

We went in thinking that we needed new brakes. Turns out we just had some rust. It wonderful knowing that we are working with honest professionals!

Quality service, done fast. Salesman Pete Turner greeted us as he was the one that sold us the Sante Fe. Great guy. Would definitely buy from this salesman again and will continue to use Quirk Hyundai for service.

Great experience! No pressure, staff is friendly and accommodating, paperwork is processed quickly.... I will definitely be back for Service and my next vehicle! Thanks, Al Lanham!

My experience at Quirk Hyundai of Bangor was very favorable. I found the staff knowledgeable and courteous but never pushy. I was able to lease my new Kona and drive home within a couple of hours.

Always a good experience with the service department.

All of the people at Hyundai were amazing! We are happy with the vehicle, the buying process, and the service we received. We will definitely recommend Hyundai of Bangor to anyone looking for a new vehicle. Thank you, Darren Morin, Darren Nason, Tyler LeBreton, Peter Turner, and Nicole Chatfield.

Awesome experience Quirk Hyundai had the part I needed Brake Fluid Cap in stocks thanks Quirk Hyundai.

Everyone here is so nice! Big shout out to Pete, who helped me understand all of the features of my new loaded Tuscon, and my very patient sales guy, Randy, who walked me through many options. This is my first Hyundai, and Im very impressed with the warranty and service options. Nicole, the finance manager I worked with was especially friendly and warm. I loved my experience purchasing a vehicle from Quirk. Thank you!

Great service dept. Ray & Chris are the best

It would be an added benefit if they washed and vacuumed your vehicle like some other dealerships do when you have a car serviced you bought off them. Besides that, great place to buy a car!

Best dealership around

Had to get a Inspection, Brake service, and a little problem to take care of. Everything gotten taken care of. Ray at the Service Desk is amazing. Been getting my cars I bought there serviced for years now. Always honest and dependable. Good job on everything you do.

I have always received excellent service at Quirk Hyundai of Bangor, feeling confident my service meets all the criteria, requirements and standards recommended by Hyundai. My service appointments are easily scheduled and find the associates professional, knowledgable, capable, and dependable for any job at hand. Recommendations may be suggested for best performance to meet the safety standard of the vehicle for reliable performance. The Service Advisor at Hyundai always has the best interest for the customer recommending only when service is warranted.Without reservation I highly recommend the service and personnel department of Hyundai of Bangor.

Nice clean very friendly workers fast efficient service

Very good Buying experience. I got the Veloster N. The 275 HP Twin Turbo. What a nice fast car.Got a really good deal from AL. Just tell him Chuck sent you. Hes a decent, honest man and easy to work with. They have a great service department with free coffee, soda, fresh popcorn, clean restrooms, big screen TV and friendly people to help you. If you get a 2020 model auto you get 3 years of free maintenance.WHAT A DEAL!!!

Every time I have worked with Quirk Hyundai the experience has been excellent. They genuinely work for their customers. I have always felt confident listening to their advice.

Al Lanham was very helpful before the sale and after the sale. Quirks will see us on our next vehicle.... thanks again.

Quirk Hyundai is a great place to purchase a new Hyundai. The buying process was easy, relaxed, and a no pressure environment. Darren, Charlie, and Nicole are all amazing, helpful, and professional at each of their jobs. Thanks so much!!!!!

Such a great place! Everyone was so accommodating and friendly

Diagnostic skills are lacking. They clearly dont get what customer service is. Doug bean is a sarcastic a$$ and will treat customers poorly based on not wanting to accept warranty claims because we dont make as much money on those, just buy the parts yourself its faster this type of dealership is what gives car brands bad names.

Sometimes a good deal, sometimes a rip-off.

Gut a good deal

Excellent after purchase customer service, Charlie is a great sales customer service, exceptionally helpful 👍Service is great 👍

I went to have a recall done to my car and was informed about other issues concerning my car. Thank u to Quirk Hyundai for treating me with respect!

We had to turn in the car yesterday that we had leased in Pennsylvania 3 years ago from the Hyundai dealer down there. We took it back to Quirk in Bangor and had a great experience. What a nice group of people! The process of returning the car was easy and we were done in 10 minutes and on our way thanks to the friendly and competent crew led by Mark Mallory at Quirk Hyundai. For your information we had a Hyundai Elantra for three years and it was a terrific car. Comfortable smooth riding and it got 35 miles to the gallon. Never let us down once. we liked it so much that we went out and bought a 2011 Hyundai Veracruz with 95000 miles on it. We were that confident that Hyundai is building great cars.We highly recommend Quirk Hyundai for your next car.

Went to get my free inspection sticker. Vehicle is a lease. Problem with my tires at 17000 miles. Really need all 4, but we can do two or one. $450 to $900 depending on my choice. Said I wanted a second opinion. Took my car to another well known auto repair shop. They found no problems and slapped an inspection sticker on it. In fairness, I have had no trouble leasing cars there, but I would never enter the service department unless I had money to burn.

Took my car in for some service, was told it would cost over a thousand dollars to completely replace my brakes. Took it a local mechanic instead, my brakes were totally fine. Avoid getting your car repaired or serviced here.

Happy family 👍💕

Ray the person that always the person I ask for is the best and hes the reason I go back. with the virus going on it was reasuring to see the inside of my car was all wiped down. thank you.

Its my car place. My wife and I have owned 4 Hyundais we bought our first one in 2006 and havent looked back.

Chris and Ray are just the nicest young men and always explain everything my car needs to have done!

Peter Turner made the experience superior and covered all the details finding the perfect vehicle.

I was on vacation with my 2018 Hyundai Sonata. I had an issue that was under warranty they had my car diagnosed, fixed and back to me within two hours I was impressed. I am not easily impressed

I made an appointment to have service done on my new Elantra. I no more sat down, got comfortable, and began to read when the service manager came out and told me my car was finished and ready to go! I was pleasantly surprised at how little time it took.

As usual they got me in on time and finished in a very timely manner. Always courteous and helpful staff.

Nason’s customer service during our recent purchase was excellent. Thank you.

We just purchased another vehicle from Quirk Hyundai in Bangor!! The salesman named Al was amazing in every way. He was very polite, helpful, and was there for us making the right decision along the way. I could not ask for any more!! Definitely recommend this place for your car purchase, ask for Al !!

For warranty service, went in. They were able to get me in the next morning, and I waited while my vehicle was serviced. The friendly gentleman gave me a brief tour of the building and its free amenities to use while I waited. Free wifi, drinks, snacks, quiet areas. Perfectly climate controlled despite the raging heat outside. Very comfortable. Great service!

Best car dealership and car repair in the state of Maine. Folks there are very chill and go to great lengths to take care of you.

Our sales Shaun was absolutely the best to do business with he was honest from from the start to the finish I would go to him again and recommend him highly . Love my new Chey Trax again thank you Shaun

The work was done in a timely fashion and was done well. The service manager was efficient, friendly and respectful.

As usual great service with a group of friendly people. Love that place!!

Has the part came in for my recall for my Hyundai Tuscon yet?

The staff made our appointment i a timely manner, the service was completed quickly and the inspection was free. The service was excellent, timely and the staff was courteous,]. Same as always.

I like the idea that I can bring my dog in with me while I wait for my vehicle to be serviced. I also really appreciated them vaccuming my car.

Another good reason to purchase a car at Quirk Hyundai - excellent sevice!

They were honest and did a great job.

As always I am very satisfied with the service I receive.

Weve purchased 2 vehicles through this company, because we like the Hyundai product. Our satisfaction stops there. I recently took our 1 year old vehicle in for what should have been a quick yearly inspection. Walked away being told I needed over $500 worth of work done in order for it to be inspected. I smiled as they told me this, knowing I was being lied to. Took our car to a trusted mechanic only for it to be inspected within minutes with no issues/concerns. Dont waste your time with the service department, unless you enjoy being lied to while throwing away money.

Service has been excellent even in this highly restrictive time. Cant ask for better.

Loved it. No pressure sales. Outstanding product. We especially liked the huge warrantee and special attention to rust prevention. So we bought our car there and have been happier with it every day for the last few months.

I have not loved dealer visits much, but this was a pretty relaxed visit, I did not feel pressured, and the staff felt genuine. I liked it better than the dealer in augusta I visited. Downside is that they were more expensive that in would like, much more than the same visit was with ford. The saturday service hours were really convenient.

My visit was related to a software update/recall, so I had no choice but to go to the dealer. Chris got me in on very short notice, had the problem troubleshooted and corrected, and got me out of there very quickly, with no BS. A+

Top notch service.

Best car buying experience I have ever had. Gave me a very competitive offer, and no typical salesman pushiness. Ask for Darren to find out for yourself

They did a service level A and completed the undercoating. They also diagnosed several issues that need to be taken care of soon, but were cost prohibitive for me to have done at this time.

This place was awsome! Expected a big bill after driving 3 hours to get there for a fix and ended up with a zero bill.Thank You Quirk Hyundai!

They always have pleasant people to deal with

The best service advisors and sales staff around!

Did what I needed Charlie Grant good associate

Come see Al Lanham for a great deal on a new or used Hyundai. The entire sales staff is very experienced and will not pressure you into a lousy deal. The service department is top notch.

Great Service! Scott Mullins and Peter Turner are awesome!

Love the friendly staff and quick service.

Always great service here.

Always able to book an appointment quickly.maintenance done in time and price range promised.

First off let me start by saying that the service department got my vehicle fixed under an extended warranty that they had to get approved through corporate. I thanked them profusely for that by the way. But then they tell me my starter is finally dead like it was my fault. I had never had one issue with the starter until it was there. Instead of talking about it the service writer just said it was very convenient it broke there like I planned it or set them up to get a new starter after they ask me to come there to have recalls fixed on the car. There is much more to this story but My wife drove it there from Bucksport and now im having to have it towed some where else to get it fixed for 1/3 the cost. Thanks QUIRK thats some very special customer service your providing.

Always great service and great work!

Great people, great service, have always taken very good care of my needs. A+

Excellent service as usual!!

Always excellent courteous professional service.

Beware when leasing a vehicle. Ask to see the DDS Contract Verification Sheet before leaving. We have excellent credit and are type a personalities. Keep all our ducks in a row, to a fault. We had a 36mo lease with 15k/yr, so we thought. Left the dealership in our new car with no issues for 3yrs. Turned in our lease, at term; with under 45k miles. To find out a year later our contract was never approved for 15k miles, but only 12k and we owe for the overage. Roughly $1500. Our signed contract says 15k but Hyundai finance says it was never approved by them. So we had a car for three years and never was contacted by Quirk telling us our lease wasnt approved. Hyundai Finance had no problem collecting the addl fee per month we paid for 15k. The funny part is, it looks like Hyundai credited us the addl fee we had paid but wants us to pay the overage. Dropping the amount owed to roughly $1000. We have made multiple calls to Quirk, told it is taken care of and still 2yrs later still unresolved. Now Quirk will not return calls. So I repeat, demand to see the verification before leaving. We are being asked/harassed to pay for Quirks mistake.

As always great people to deal with and fast and curious service

They put in a headlight bulb which failed immediately and fixed it on an hours notice two weeks later..couldn t ask for more than that..and didn t try to charge for defective bulb..or labor to make it right

Never have to wait long for service. Everyone is always helpful and friendly.

Worked with Nicole C. and she was very helpful!

Best place to buy new or used vehicles. Great service and top notch ASE technicians.

I had scheduled a tire swap from summer to winter and had an appointment at 3 PM Friday afternoon and they even did and alignment when I asked for it at the appointment

Absolutely terrible. I called at 12 in the afternoon. Said theyd call back soon. 3 hours later I call them and they tell me to come up. So I drive 45 minutes to see this specific overpriced car. I go there. Waste another hour just to get a low ball on my trade in. Defitnely not time friendly. The one guy I spoke with was nice but the gm of the building quite bleh. 0/10 recommend

Excellent when it comes to service on my vehicle!

Very quick, easy to work with, and answered any questions.

Just checking out the difference in vehicle prices and how much they have gone up. Looking to possibly get a new SUV. Prices do vary from dealerships to dealerships. Looking to buy not marry

Bought a certified pre-owned vehicle last week and salesmen Darren Nason and Scott Mullins were detail-oriented, honest and forthcoming, and understanding of budget and interests.

Typical good Quirk experience.

Always a pleasure dealing with the sales and service people here.

Very friendly and efficient!

When we leased an Elantra, the leasing experience was the least pleasant of many car purchase/lease experiences I have had. I have an 800+ credit rating and once upon a time sold cars so i am not a disgruntled uninformed buyer with bad credit. That was followed by service experiences so unpleasant and dishonest I began accompanying my wife to apppointments because some of the reasons she was given were outright lies (a hypothesis supported by several mechanics and even Hyundai) regarding how frequently regular services need to occur. When the lease ended we were thrilled to no longer have to deal with them; however, now I regularly receive calls and mail to sell me extended warranties, even though it has been nearly 2 years since the vehicle was returned. Clearly my information was sold. I have never had these experiences with other car purchases/leases. Now that we are in the market for a car for my son, we will look elsewhere, even if they have the car we want at the best price.

Ask for Al Lanham. Hes awesome to work with.

Great customer service and a very comfortable area to wait in

Great service! Got my car back on the road in no time!

Quality service, knowledgeable associates, and convenient shuttle service.

Stopped in to look at vehicles as we are looking for our next vehicle. I did not talk to the salesman. I asked my husband how it went and he said that it felt like the salesman didnt want to bother with him especially when he told him he was looking for a used one.

Today my car is having rear seat belts replaced.We also test drove a Kona awd.

Efficient and pleasant!

Repair prices are too high

That aint no one stop oil shop there thats a real professional place Ill tell ya.

Great staff and service!

Very attentive salesman

Great service.