Eric came out and tried to tell us that we needed to buy a new door. My husband decided that we didn’t need a new door and asked for repair work instead. Eric did not fix the door properly and our door broke again only this time it almost fell off the track. My husband had pointed out to Eric that the track was bent and Eric said it was ok. My husband felt that Eric was trying to up sell the job because we didn’t purchase a new door as recommended. Sherman came today and put in larger roters unbent the door and lubed it and now our door is repaired as it should have been in the first place. Don’t be too quick to purchase a new door!
Great customer service & super talented techs!
Prompt response, great communication and punctuality. Highly recommended!
Fast and professional service!